American Home Shield: Read 34,353 User Reviews From Real Homeowners

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Verified Customer

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Gail Friedt San Diego, CA

Response, easy to schedule technicians. Coverage is good.

3 years ago

Reply from American Home Shield

Hi Gail,
We appreciate your feedback and will continue to provide you with quality service and technicians!

May. 20th, 2021

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Verified Customer

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Patricia Salvatierra Los Angeles, CA

I like the way rice and service fast and friendly

3 years ago

Reply from American Home Shield

Hi Patricia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 26th, 2021

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Verified Customer

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Anonymous Vacaville, CA

My maintenance request through AHS was smooth and easy.

3 years ago

Reply from American Home Shield

Hi,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 31st, 2021

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Verified Customer

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Talulah Ruger Rosharon, TX

I was satisfied with they way my issue was handled

3 years ago

Reply from American Home Shield

Hi Talulah,
Thank you for the feedback about your AHS service experience!

Jun. 1st, 2021

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Verified Customer

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Darren Lofton Groves, TX

Contractor left some things unfinished on my sewer line installation

3 years ago

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Verified Customer

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Kathleen Monticello, GA

They respond immediately with repair requests

3 years ago

Reply from American Home Shield

Hi Kathleen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 1st, 2021

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Verified Customer

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Rumiana Nikolova West Hartford, CT

Very reliable and fast service. Happy with the outcome.

3 years ago

Reply from American Home Shield

Hi Rumiana,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Verified Customer

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Phyllis M Lewis Chesapeake, VA

They’ve always very responsive and easy to work with.

3 years ago

Reply from American Home Shield

Hi Phyllis,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 1st, 2021

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Verified Customer

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Philip Calvin Kellogg, IA

The two times I have used AHS I have been very satisfied

3 years ago

Reply from American Home Shield

Hi Philip,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 1st, 2021

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Verified Customer

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Frank Sailes Myrtle Beach, SC

Outstanding service and professional agents

3 years ago

Reply from American Home Shield

Hi Frank,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Ken Sovacool Canton, OH

Good claim experience for dishwasher and stove.

3 years ago

Reply from American Home Shield

Hi Ken,
Thank you for the feedback about your AHS service experience!

Jun. 1st, 2021

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Verified Customer

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Matt Glencoe, KY

Both times I have needed them they were quick to respond.

3 years ago

Reply from American Home Shield

Hi Matt,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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Verified Customer

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Stephanie Staten Horn Lake, MS

The young guy was very professional and took care my ac

3 years ago

Reply from American Home Shield

Hi Stephanie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Melba J Duncan Chester, NY

Knowledgeable, gracious and good listening

3 years ago

Reply from American Home Shield

Hi Melba,
Thank you for the feedback about your AHS service experience!

Jun. 1st, 2021

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Verified Customer

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Jerry San Leandro, CA

They are very good, customer service is also very good

3 years ago

Reply from American Home Shield

Hi Jerry,
Thank you for the feedback about your AHS service experience!

Jun. 1st, 2021

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Verified Customer

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Carol Gallagher Wilkes-Barre, PA

Good company, wish they had more providers so things could move faster

3 years ago

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Verified Customer

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G.Taylor Duncanville, TX

Customer service at AHS is great, agents are always friendly and helpful.

3 years ago

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Verified Customer

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The Lockers South Haven, MI

Very professional, work done in a timely manner

3 years ago

Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 19th, 2021

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Verified Customer

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Eugene Georgetown, TX

Efficient good service contacts and economical

3 years ago

Reply from American Home Shield

Hi Eugene,
Thank you for the feedback about your AHS service experience!

Jun. 1st, 2021

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Verified Customer

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Trina Freeze Lubbock, TX

I always get the best coverage and work done promptly

3 years ago

Reply from American Home Shield

Hi Trina,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Paul Hopkins Modesto, CA

Good service and ease of getting a competent repairman

3 years ago

Reply from American Home Shield

Hi Paul,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 31st, 2021

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Verified Customer

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Larry J Price Fortson, GA

They always provide fast and excellent customer service.

3 years ago

Reply from American Home Shield

HiLarry,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 17th, 2021

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Verified Customer

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Michael Wright Van Buren, AR

They did exactly what the say prompt service

3 years ago

Reply from American Home Shield

Hi Michael,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 31st, 2021

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Verified Customer

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Sandra D Ogden, IA

Good company to work with, and always prompt and courteous

3 years ago

Reply from American Home Shield

Hi Sandra,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Verified Customer

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Teresa Behan San Jose, CA

My last service call was quick and efficient

3 years ago

Reply from American Home Shield

Hi Teresa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 31st, 2021

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Verified Customer

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Diane Mohr Dewey, AZ

Always fulfills their coverage as expected.

3 years ago

Reply from American Home Shield

Hi Diane,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 26th, 2021

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Verified Customer

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Roy C Tufts Jr Elk Grove, CA

Reasonable rates but takes a long time to resolve some issues.

3 years ago

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Verified Customer

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Mercy Alonso Rodriguez Sugar Land, TX

Associates were always courteous & helpful.

3 years ago

Reply from American Home Shield

Thank you, Mercy for letting us know how courteous and helpful our associates are. We look forward to providing you with exceptional service in the future and will strive to continue to make you happy as your warranty company.

May. 28th, 2021

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Verified Customer

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Tim Adams Murrells Inlet, SC

Fair price, contractors they use are knowledgeble

3 years ago

Reply from American Home Shield

Tim, thank you for your review. We always want to know that the coverage we provide is worth the money you pay. We look forward to providing great service for your repair needs.

May. 28th, 2021

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Verified Customer

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Regina Covin Equality, AL

Quick response..., took care of the problem.

3 years ago

Reply from American Home Shield

Regina, we are very pleased to hear you received quality service promptly and that your issue was resolved. We value your opinion and feedback. Thank you for taking time to let us know how we are doing.

May. 28th, 2021

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Verified Customer

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Henry L. Howard Valdosta, GA

the service i received from you were excellent!!

3 years ago

Reply from American Home Shield

Hi Henry,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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Verified Customer

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Cathy Norfolk, VA

They have a lot of restrictions on claims and replace parts with the cheapest available.

3 years ago

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Verified Customer

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Steve Conrad Twin Peaks, CA

They do not follow through, customer service say they will call you back and they don't

3 years ago

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Verified Customer

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Brunilda Cordero Hope Mills, NC

High level of professionalism by personnel!

3 years ago

Reply from American Home Shield

Hi Brunilda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Steve Wisniewski McHenry, IL

Quick response and the number of items covered.

3 years ago

Reply from American Home Shield

Steve, we are very happy to hear that your issue was addressed quickly. We hope that you continue to enjoy the coverage that we provide. Thank you for letting us know how we are doing.

May. 28th, 2021

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Verified Customer

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Becky Sparks Pasco, WA

Very quick to respond . Great customer service

3 years ago

Reply from American Home Shield

Becky, we are so pleased to hear about the prompt and efficient service you received. We look forward to providing that same quality of service for your future repair needs as well.

May. 28th, 2021

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Verified Customer

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Steven Thomaston Nokomis, FL

Great service very quick response to service requests

3 years ago

Reply from American Home Shield

Steven, we are excited to hear about the prompt and efficient service you received. We look forward to providing great quality service for your future service needs as well.

May. 28th, 2021

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Verified Customer

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Margy Fort Washington, MD

They had the contractor there when promised

3 years ago

Reply from American Home Shield

Mary, thank you for taking time to let us know about the service you received. We love to hear when we have provided prompt and reliable service. We look forward to doing so again for your future repair needs.

May. 28th, 2021

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Verified Customer

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Barbara Oxon Hill, MD

Prompt in assigning a contractor to fix your problem

3 years ago

Reply from American Home Shield

Thank you, Barbara, for taking time to write a review. We know that prompt and efficient service is important, and we are so glad to have meet that standard for you. We look forward to taking care of your repair needs in the future as well.

May. 28th, 2021

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Verified Customer

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George Harker Heights, TX

All my work order requests have been fulfilled

3 years ago

Reply from American Home Shield

Thank you, George for providing feedback on your service experience. We are always happy to hear when repair issues are resolved to satisfaction. We look forward to providing you with exceptional service in the future.

May. 28th, 2021

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Verified Customer

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Anna Middleburg, FL

Great value and very responsive. Comprehensive coverage

3 years ago

Reply from American Home Shield

Hi Anna,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 26th, 2021

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Verified Customer

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Al West Chester, PA

Did what supposed to. No problems. Minor delays

3 years ago

Reply from American Home Shield

Al, thank you for your review of the service you received. We are pleased to hear when we have provided good quality service to our members. Please continue to share your experiences with us and we hope to provide you with more prompt service in the future.

May. 28th, 2021

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Verified Customer

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Mary Vossekuil Lexington, KY

Very easy to work with and very nice people too.

3 years ago

Reply from American Home Shield

Thank you, Mary for letting us know you were pleased with your service experience. It is our goal to always provide professional and exceptional service for our members.

May. 28th, 2021

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Verified Customer

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Lucille Rayford Rancho Cucamonga, CA

Excellent customer service and friendly representatives

3 years ago

Reply from American Home Shield

Hi Lucille,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 17th, 2021

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Verified Customer

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Robert McClary Irmo, SC

Prompt service, very friendly and respectful technician

3 years ago

Reply from American Home Shield

Hi Robert,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Verified Customer

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Nancy DeNoyer Arnold, MO

Very prompt and got back to me within 1 day.

3 years ago

Reply from American Home Shield

Hi Nancy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Adrian Summerland Key, FL

I would rate AHS 5 stars but it's always so hard to get in touch with support.

3 years ago

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Verified Customer

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John Carvahal Pleasanton, CA

Everything was handled in a timely fashion

3 years ago

Reply from American Home Shield

Hi John,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Verified Customer

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Ray K Sugar Land, TX

AHS does what it say it will. Comes out fixes the problem

3 years ago

Reply from American Home Shield

Hi Ray,
Thank you for the feedback about your AHS service experience!

Jun. 1st, 2021

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Verified Customer

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Michelle Tobyhanna, PA

Customer service is knowledgeable and helpful.

3 years ago

Reply from American Home Shield

Hi Michelle,
We appreciate your feedback and hope you continue to enjoy!

Jun. 1st, 2021

American Home Shield Reviews