Best Company badge 10,000 Reviews American Home Shield Logo

American Home Shield Reviews

star star star star_border star_border

8.8

Overall Score

cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jennifer Frost Londonderry, NH

We've saved money using them and have peace of mind on large repairs.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

V Spring, TX

Prompt attention to concerns and professionalism

3 years ago

American Home Shield Logo

Reply from American Home Shield

hI v,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Dedner Florissant, MO

Not sure it always seems they may not cover stuff and monthly payments

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

George Phillips Dallas, TX

Have used for years because they are dependable

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi George,
Thank you for your feedback!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

H. Clemens Montgomery Village, MD

Service was on time, deliver in a professional manner.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Crowley Lees Summit, MO

They take care of the issues every time I have had to call.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Sharon,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Monica Handy San Antonio, TX

Coverage and Speed of Response to my repair issues

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Monica,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Frederick Savage Apopka, FL

Professionalism, promptness, efficiency, personable.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Frederick,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Ray Dale East Wenatchee, WA

They took care of the problem in a timely matter

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Ray,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Victor Leinberger Deltona, FL

They were attentive and did their best to accommodate the request.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Maher Orlando, FL

Everything went smoothly from start to finish

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Maher,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Joe Kosiarski Wesley Chapel, FL

Consistent efficient process and service

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Joe,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Becky Bonita Springs, FL

Customer service follows through. Excellent service.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Becky,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Anthony Stovall Sr.. Montgomery, AL

Very nice people and they take care of the customer

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Anthony,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 26th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Thomas Brown Nashville, TN

Always handle my problem. Efficient contractors!

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Thomas,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Jean Barr Maryville, TN

Prompt action on claims. Service folks know their jobs.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Barbara,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle Chambers Memphis, TN

They are friendly and they get the job done

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Michelle,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

May. 27th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Wilkerson Cleveland, OH

Very professional and the contractors are as well.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Linda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Julia Rudisell Harrison, OH

Service was excellent. Person very polite

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Julia,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kanti Shah Monroe, MI

always come thro and helpful this is what I have to say

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Kanti,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 26th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Laurie Doule Appleton, WI

They're right on time and quick to respond

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Laurie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jim Chatfield, MN

Always a timely and satisfactory response

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Jim,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star_border star_border star_border

Lori Marshky Saint Joseph, IL

They charged me the 100 dollars for my refrigerator repair then came and said it couldn't be fixed and left.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Lori,
I would be glad to speak with you to get the service fee issues resolved.

May. 26th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Eugene Kindle Granite City, IL

always there, ready to be called & respond

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Eugene,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Parks Barnhart, MO

Have always been happy with the service and the companies they provide.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

kevin allison Waynesville, MO

The Stand behind there Guarantees and fix what does Break

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Kevin,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 27th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Barbara Goppert Kimberling City, MO

Professional, courteous and knowledgeable

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Barbara,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nawal ghobrial Metairie, LA

Reliable , trustworthy, and very efficient

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Nawal,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

James El Dorado, AR

Initially they couldn't get things right. But, in the end everything was corrected.

3 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

matthew Green Rogers, AR

quick response, quick and thorough repair

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Matthew,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Chenoa Lewis Tulsa, OK

They have always taken care of our needs well

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Chenoa,
Thank you for shining a light on the great service you have experienced. We hope you continue to enjoy AHS and the service provided.

May. 26th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Chris Lesher Richardson, TX

Great service. Fixed 2 problems. Would use them again

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Chris,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lawrence Green Desoto, TX

Always great customer service and service

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Lawrence,
Thank you for shining a light on the great service you have experienced. We hope you continue to enjoy AHS and the service provided.

May. 26th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michael Seale Roanoke, TX

Excellent service, fast service, easy to work with.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Michael,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

REGINA SCOTT Cameron, TX

quickness and the service reps were very frierndly

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Regina,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lee Betancourt Humble, TX

Fast service Kingwood air conditioning was great

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Lee,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Shirley Bell Missouri City, TX

I've always received excellent customer service.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Shirley,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Kimberly Katy, TX

They send out reputable service technicians

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Kimberly,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Teri Bogle Dayton, TX

The tech was knowledgeable and professional!

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Teri,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Leland Chisolm Boerne, TX

Good coverage. Great response by contractors.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Leland,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Armando X. Martinez San Antonio, TX

Speed of service. Professionalism of work

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Armando,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Brennan Lake Havasu City, AZ

Provided a capable service to handle the problem

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Brennan,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bob Canyon Country, CA

Quick response time, professional contractors

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Bob,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Cary Butler Van Nuys, CA

Handled my problem quickly on the first call out.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Cary,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rolando Garcia Sacramento, CA

Quick service. Quick response to setting up appointment

3 years ago Edited January 10, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

martin Pleasanton, CA

smoothe operation, very timely and friendly

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Martin,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Paul Pagatpatan Hillsboro, OR

Easy to use, invaluable in my experience

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Paul,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Veranita Puyallup, WA

They replaced our air conditioner stress free

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Veranita,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 22nd, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michele Mongelli Fairfield, NJ

very clean knowledgeable about everything

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Michele,
We appreciate your feedback and hope you continue to enjoy AHS and the service we provide!

May. 27th, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tammy Springfield, NJ

good service, good network. polite customer reps.

3 years ago

American Home Shield Logo

Reply from American Home Shield

Hi Tammy,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021