American Home Shield: Read 34,353 User Reviews From Real Homeowners

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Verified Customer

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L & T Powell Modesto, CA

Quick response to the homeowner's problems.

3 years ago

Reply from American Home Shield

Hi L&T,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 7th, 2021

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Verified Customer

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Darlene Rice Eutaw, AL

They don't hesitate about getting you your service on time.

3 years ago

Reply from American Home Shield

Hi Darlene,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 7th, 2021

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Verified Customer

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Carolyn Shagrin La Quinta, CA

They were on time and the problem was resolved quickly.

3 years ago

Reply from American Home Shield

Hi Carolyn,
Thank you for sharing your most recent AHS experience with us. We will continue to service your home and provide a quick resolution for repairs.

Jun. 8th, 2021

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Verified Customer

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John Park Hubert, NC

Several times they have told me that someone would contact me and never did

3 years ago

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Verified Customer

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Leslie Anderson Hagerstown, MD

It's convenient to call one company when I have problems.

3 years ago

Reply from American Home Shield

Hi Leslie,
Our goal is to ease your home repair issues while providing you with a great customer service experience!

Jun. 8th, 2021

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Verified Customer

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Douglass Lee Plano, TX

effective and quick. Response quickly. Professionnal.

3 years ago

Reply from American Home Shield

Hi Douglass,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2021

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Verified Customer

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Jim Babcock Columbia, TN

Always prompt. Reputable vendors who do get work.

3 years ago

Reply from American Home Shield

Hi Jim,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2021

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Verified Customer

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Romonica Dunn Chicago, IL

Backed by their name. Quality service each time.

3 years ago

Reply from American Home Shield

Hi Romonica,
Your feedback regarding your recent experiences with us is greatly appreciated.

Jun. 8th, 2021

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Verified Customer

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Jeannette Johnson Atlanta, GA

It takes quite a while to get the work done, a month for my refrigerator

3 years ago

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Verified Customer

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Steve Uryasz Morgantown, WV

Reliable and more recently have added better subcontractors.

3 years ago

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Verified Customer

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Sandy Hartman Granville, OH

Very responsive and able to solve problems very quickly.

3 years ago

Reply from American Home Shield

Hi Sandy,
Thank you for sharing your most recent AHS experience with us. We will continue to service your home and provide a quick resolution for repairs.

Jun. 8th, 2021

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Verified Customer

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Kim Rinks Fenton, MI

Great service. Timely matter. Service co was awesome.

3 years ago

Reply from American Home Shield

Hi Kim, thank you for taking time to let us know how we are doing. We are so happy that your service issue was addressed in a timely manner. We look forward to meeting your expectations for your future repair needs.

Jun. 2nd, 2021

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Verified Customer

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Daniel Gallegos Redding, CA

Addressing emergency repair requests in a timely manner can be greatly improved upon!

3 years ago

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Verified Customer

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Brigid Herrick Hamilton, VA

Team member they sent to do work was excellent

3 years ago

Reply from American Home Shield

Hi Brigid, thank you for letting us know how well the technician did. We know how important it is to you to have your repair needs meet by your AHS warranty. We hope you contine to enjoy the service we provide. Please continue to let us know how we are doing.

Jun. 2nd, 2021

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Verified Customer

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James Russom Harker Heights, TX

easy access, good professional recommendations

3 years ago

Reply from American Home Shield

Hi James, thank you for letting us know how we are doing. It's great to hear you are happy with the service you have been receiving. We know how important it is to our members to get good reliable service. We look forward to taking care of your repair needs again.

Jun. 2nd, 2021

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Verified Customer

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Pam Mort Virginia Beach, VA

Always quick service and providers have been great

3 years ago

Reply from American Home Shield

Hi Pam, thank you so much for taking time to let us know how we are doing. We understand how valuable your time is. We are so pleased to hear that the service providers have also meet your expectations. We look forward to taking care of your repair needs in the future.

Jun. 2nd, 2021

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Verified Customer

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Elinore Ancy Georgetown, TX

Prompt and knowledgeable. Courteous repair people.

3 years ago

Reply from American Home Shield

Hi Elinore,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2021

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Verified Customer

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M. Boswell Alexandria, VA

The process to file a claim is easy and convenient.

3 years ago

Reply from American Home Shield

Hi M. Boswell,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2021

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Verified Customer

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Susan Bowie, MD

Excellent coverage and great customer support

3 years ago

Reply from American Home Shield

Hi Susan. Thank you for taking time to rate your AHS experience. We are so happy you are finding the value in your home warranty coverage and we look forward to working with you for your future repair needs.

Jun. 3rd, 2021

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Verified Customer

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Virginia S Jenkins Naples, FL

They are very efficient and quick to get things done!!!

3 years ago

Reply from American Home Shield

Hi Virginia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2021

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Verified Customer

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Jan Dowden Conroe, TX

Very quick response. Very professional service.

3 years ago

Reply from American Home Shield

Hi Jan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2021

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Verified Customer

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Elizabeth A Bryant Chicago, IL

it has been a easy process with scheduling repairs

3 years ago

Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your most recent service experience and the ease of use with repairs!

Jun. 7th, 2021

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Verified Customer

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Lowell Knapp Pedro, OH

Fast acting and responded to my request.

3 years ago

Reply from American Home Shield

Hi Lowell,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2021

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Verified Customer

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Burt Patterson Hobbs, NM

Not enough extended coverage. Other than that you're great

3 years ago

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Verified Customer

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Chad Thacker Toms River, NJ

Quick response Excellent service very dependable

3 years ago

Reply from American Home Shield

Hi Chad,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Verified Customer

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Lynda Sheffield Lake, OH

Efficient service & send qualified contractors

3 years ago

Reply from American Home Shield

Hi Lynda,\Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Verified Customer

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A. Head Calera, AL

Great response time and service. Thank you

3 years ago

Reply from American Home Shield

Hi A. Head,
Thank you for your feedback!

May. 24th, 2021

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Verified Customer

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Cynthia Flood Winter Park, FL

Always timely and sends professionals out.

3 years ago

Reply from American Home Shield

Hi Cynthia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Marc Haskell, OK

Been without a refrigerator for over a month. Each time I call I’m told the same thing “Someone will get back to me”

3 years ago

Reply from American Home Shield

Hi Marc,
Thank you for bringing this to our attention. We’re sorry to hear about the delay in service you have experienced to have the refrigerator repaired. I would be glad to speak with you and get the issues resolved.

May. 24th, 2021

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Verified Customer

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Juanita Randle Elizabethtown, KY

Because of their concern and professional output.

3 years ago

Reply from American Home Shield

Hi Juanita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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John H Shropshire East Wenatchee, WA

Excellent and rapid response and service

3 years ago

Reply from American Home Shield

Hi John,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Verified Customer

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Mathew Arvin Junction City, KS

Affordable and responses are in a timely manner

3 years ago

Reply from American Home Shield

Hi Matthew,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Verified Customer

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Elizabeth Ruiz Gaithersburg, MD

Great response time! Would get 5 stars if follow up was better.

3 years ago

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Verified Customer

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Kathy Cormack Greensboro, NC

Always prompt, professional services, value for investment

3 years ago

Reply from American Home Shield

Hi Kathy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Miguel Lopez Modesto, CA

I really enjoyed the convenience and peace of mind.

3 years ago

Reply from American Home Shield

Hi Miguel,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Verified Customer

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Eric Union, SC

The moment I called them they respond at once and on time

3 years ago

Reply from American Home Shield

Hi Eric,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Verified Customer

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Gopalakrishnan Barrington, IL

Trustworthiness And Excellent Customer Service

3 years ago

Reply from American Home Shield

Hi,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

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Verified Customer

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Elizabeth o t t a n i Saint Petersburg, FL

Always courteous very professional and solve my problems

3 years ago

Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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Evan Kilgore Round Lake, IL

Good service and responsive. Vendors are fast to respond as well.

3 years ago

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Verified Customer

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Molly Rio Rancho, NM

Value for price, easy to submit a request for service.

3 years ago

Reply from American Home Shield

Hi Molly,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

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Verified Customer

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Dailey C Raeford, NC

I have had no issues with service requests

3 years ago

Reply from American Home Shield

Hi Dailey,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Verified Customer

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Jodi Seward, NE

Great service and communication by your representative

3 years ago

Reply from American Home Shield

Hi Jodi,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Verified Customer

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Rosie Travenia Corsicana, TX

They are prompt and will fix any problem that arise!

3 years ago

Reply from American Home Shield

Hi Rosie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Verified Customer

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Joy coate Clarksville, TN

Great and timely service. Serviceman always on time

3 years ago

Reply from American Home Shield

hI jOY,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Verified Customer

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LORINE Neely Arlington, TN

The repair companies are awful. It take so long to get repairs done The companies that they use are not up to standard

3 years ago

Reply from American Home Shield

Hi Lorine,
Thank you for making us aware of your most recent service experience with an AHS. I would be glad to speak with you to get the issues resolved.

May. 27th, 2021

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Verified Customer

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TROY JAMES Sugar Land, TX

AHS usually is successful in fixing my home issues.

3 years ago

Reply from American Home Shield

Hi Troy,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Verified Customer

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Mauri Gaithersburg, MD

Once or twice the repair parts were very slow. Otherwise good.

3 years ago

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Verified Customer

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Scotty Louisville, KY

Prompt and solid, dependable and trustworthy.

3 years ago

Reply from American Home Shield

Hi Scotty,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Verified Customer

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Nick Michalisin Saint Augustine, FL

Professional service. The technician was excellent.

3 years ago

Reply from American Home Shield

Hi Nick,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Verified Customer

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D Foncree Pahrump, NV

excellent customer support and very quick claim support

3 years ago

Reply from American Home Shield

Hi D,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 24th, 2021

American Home Shield Reviews