American Home Shield: Read 34,890 User Reviews From Real Homeowners

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Verified Customer

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Agustin Dovalina III

Good Service Coverage; professional; timeliness

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Agustin,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Todd Sioux City, IA

Excellent! We have always got prompt effective service.

4 years ago

Reply from American Home Shield

Hi Todd,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Verified Customer

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Mike Chadwick Sarasota, FL

My claim was easy to file and it was quickly resolved.

4 years ago

Reply from American Home Shield

Hi Mike,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 21st, 2021

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Verified Customer

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Cheri Abraham Virginia Beach, VA

Very timely and quick to take care of my problem

4 years ago

Reply from American Home Shield

Hi Cheri,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 21st, 2021

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Verified Customer

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Christina Jolly Sterling Heights, MI

Fast appointments great service accomodating

4 years ago

Reply from American Home Shield

Hi Christina,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Connie Nesbitt Hephzibah, GA

Service was great, on time and informative

4 years ago

Reply from American Home Shield

Hi Connie,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 21st, 2021

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Verified Customer

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Chuck duncan Fuquay-Varina, NC

Efficient and on time. . Contracter quality selection

4 years ago

Reply from American Home Shield

Hi Chuck,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 21st, 2021

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Verified Customer

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Mark Libby Carolina Beach, NC

Price of AHS works, ware and tare reduces the cost, but does not eliminate it.

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Arlene Drammis Chicago, IL

Timely response w/polite professional vendor did the job

4 years ago

Reply from American Home Shield

Hi Arlene,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 21st, 2021

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Verified Customer

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Maria Garcia Robert zRomero Yuma, AZ

Okay except for problems ordering the service I needed

4 years ago

Reply from American Home Shield

Hi Maria. Thank you for taking time to write a review and express your concerns. We are here to assist you when needed. We want you to know you can count on AHS to take the hassle and worry out of your unexpected home repair needs.

Sep. 21st, 2021

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Verified Customer

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Valarie Van Winter Rockford, IL

Submitting a claim online was quick and easy.

4 years ago

Reply from American Home Shield

Hi Valerie,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Verified Customer

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Gina Wilson Dallas, TX

Some good some bad. Ac guy was good, plumber was good. dishwasher guy has been out 3 times and still not fixed

4 years ago

Reply from American Home Shield

Hi Gina. Thank you for letting us know about the problem you are having with your dishwasher. I can undstand you wanting to get this matter resolved. I would be happy to speak with you to discuss this issue further.

Sep. 22nd, 2021

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Verified Customer

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William Boddie Killeen, TX

Getting repairs through AHS was easy and fast.

4 years ago

Reply from American Home Shield

Hi William,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Ulysses Bell Jr Seguin, TX

They've always taken good care of our issues

4 years ago

Reply from American Home Shield

Hi Ulysses,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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James Hoffman Melbourne Beach, FL

always there when you need them and great workers that come to the house

4 years ago

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Verified Customer

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kenneth johnson II Shawnee Mission, KS

Great! Always send great contractors and always prompt

4 years ago

Reply from American Home Shield

Hi Kenneth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Steve Kusmierz Phoenix, AZ

It was great and smooth. Very professional

4 years ago

Reply from American Home Shield

Hi Steve,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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Janice Daugherty

Very prompt response time and the service companies are very professional

4 years ago Edited January 10, 2024

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Verified Customer

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joshua millan Hinesville, GA

Excellent service and great customer service

4 years ago

Reply from American Home Shield

Hi Joshua,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 21st, 2021

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Verified Customer

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SAUL ALVARICO Las Vegas, NV

They always give terrific customer service.

4 years ago

Reply from American Home Shield

Hi Saul,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 21st, 2021

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Verified Customer

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Lawrence A Keller Naples, FL

Replacement without question. Wonderful service.

4 years ago

Reply from American Home Shield

Hi Lawrence,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 21st, 2021

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Verified Customer

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Monserrate Acosta Midlothian, VA

They are prompt to make appointment to fix problems

4 years ago

Reply from American Home Shield

Hi Monserrate,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt service. We hope you continue to enjoy the coverage we provide!

Sep. 21st, 2021

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Verified Customer

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charles oberhelman San Bernardino, CA

has great contractors on their roster. work was done correctly and on schedule

4 years ago

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Verified Customer

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Albert Apicella Hollister, CA

Fixed my LG refrigerator without any hassle

4 years ago

Reply from American Home Shield

Hi Albert,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 13th, 2021

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Verified Customer

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bedingfield North Las Vegas, NV

They were helpful when I needed an emergency repair

4 years ago

Reply from American Home Shield

Hi,
We appreciate your feedback and hope you continue to enjoy the service we provide!

Sep. 13th, 2021

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Verified Customer

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Betty James Rowlett, TX

It was very good Preston the service tech was great

4 years ago

Reply from American Home Shield

Hi Betty,
We appreciate your feedback and hope you continue to enjoy the service and techs we provide!

Sep. 13th, 2021

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Verified Customer

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Charles Robinson Oakland, FL

quick, easy, professional and a great value

4 years ago

Reply from American Home Shield

Hi Charles,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 13th, 2021

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Verified Customer

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David Hawkins Cedar Hill, TX

Always have taken care of my issues to my satisfaction

4 years ago

Reply from American Home Shield

Hi David,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 13th, 2021

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Verified Customer

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Ellen Johnston Harleysville, PA

Easy scheduling. Reasonable price. Quick turn-around on services provided.

4 years ago

Reply from American Home Shield

Hi Ellen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 16th, 2021

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Verified Customer

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Gabriel Cedar Park, TX

Responsive even on weekends for emergencies!

4 years ago

Reply from American Home Shield

Hi Gabriel,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 13th, 2021

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Verified Customer

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Katherine M Pilgrim Athens, GA

I've been waiting for a repair for 3 weeks. I can't contact anyone except some nice kid in the Philippines. It feels like black hole.

4 years ago

Reply from American Home Shield

Hi Katherine. Thank you for taking time to write a review of your service experience. I am sorry to hear that the repair has not been completed. I would be happy to speak with you to further assist with this issue.

Sep. 14th, 2021

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Verified Customer

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Kristin Junia Round Lake, IL

Process was easy and it's nice to know we have coverage.

4 years ago

Reply from American Home Shield

Hi Kristin. We are so glad that you are happy with your AHS warranty coverage. We look forward to working with you and providing you with great experiences for your unexpected home repair need. Thank you for chooing American Home Shield.

Sep. 13th, 2021

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Verified Customer

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Mike Allen Longview, TX

Best ever , great customer service and fast results

4 years ago

Reply from American Home Shield

Hi Mike. We are so happy to hear that you are are pleased with your home warranty service. We will continue to do our best to provide you with great service and repair experiences. Thank you for trusting AHS.

Sep. 13th, 2021

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Verified Customer

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Ralph Brady Lavon, TX

I was impressed how easy and thorough the service was.

4 years ago

Reply from American Home Shield

Hi Ralph. It is so great to hear how pleased you were with the service you received. We can't wait to provide you with a great experience again for your next repair need. Thank you for choosing AHS.

Sep. 13th, 2021

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Verified Customer

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Stephanie Spilman Allen, TX

Prompt responses and significant savings

4 years ago

Reply from American Home Shield

Hi Stephanie. It is always so great to hear when our members let us know about their positive experiences. We do our best to provide prompt and efficient service and we are really pleased that we could do that for you. Thank you for trusting AHS.

Sep. 13th, 2021

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Verified Customer

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Barbara L Brown Chandler, AZ

Quick response and service. Competent vendors.

4 years ago

Reply from American Home Shield

Hi Barbara,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 13th, 2021

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Verified Customer

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Billy R Martin Fort Worth, TX

Good, takes a little long for them to get a service out

4 years ago

Reply from American Home Shield

Hi Billy,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 13th, 2021

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Verified Customer

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Claudia gilburd Carefree, AZ

It was as expected, just fine. Nice contractor.

4 years ago

Reply from American Home Shield

Hi Claudia,
We appreciate your feedback and hope you continue to enjoy AHS!

Sep. 13th, 2021

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Verified Customer

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Maxine North Wales, PA

Amazing. On time. Will always use them. Reliable. In time

4 years ago

Reply from American Home Shield

Hi Maxine,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 13th, 2021

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Verified Customer

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Dian Long Olive Branch, MS

Efficient and Professional experience in a timely manner.

4 years ago

Reply from American Home Shield

Hi Dian,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 13th, 2021

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Verified Customer

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Dona Moon Laurel, MD

They were very helpful and took the stress out of getting an AC/Heating system

4 years ago

Reply from American Home Shield

Hi Dona. Thank you for your positive feedback. We are so happy to hear that your repair was resolved to your satisfaction. Thank you for trusting AHS.

Sep. 16th, 2021

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Verified Customer

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Roxanne Olsen Beaverton, OR

I needed a microwave repair. The appliance company was very professional.

4 years ago

Reply from American Home Shield

Hi Roxanne,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 16th, 2021

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Verified Customer

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Eileen Kathryn Pico Las Vegas, NV

Calls and issues are handled professionally and quickly!

4 years ago

Reply from American Home Shield

Hi Eileen,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 13th, 2021

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Verified Customer

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Melinda Martinez Corona, CA

Its fine a little bit expensive and some of the contractors are not very capable

4 years ago

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Verified Customer

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Hua Zhao Rockville, MD

Professional and quick, comprehensive coverage

4 years ago

Reply from American Home Shield

Hi Hua,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 13th, 2021

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Verified Customer

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Jackie Kulp Charlotte, NC

Fast / Friendly / Efficient / Informative

4 years ago

Reply from American Home Shield

Hi Jackie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 13th, 2021

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Verified Customer

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Maita Schuster

Getting assistance is always fairly easy

4 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Maita,
We appreciate your feedback and are glad to hear about the responsiveness of American Home Shield!

Sep. 16th, 2021

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Verified Customer

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Pam Briden Rice, TX

Came next morning to repair ac. All good.

4 years ago

Reply from American Home Shield

Hi Pam,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 13th, 2021

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Verified Customer

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Rebecca Finegan Columbia, SC

Very professional and prompt. Great customer service

4 years ago

Reply from American Home Shield

Hi Rebecca,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 13th, 2021

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Verified Customer

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Adam Cape Coral, FL

For the second time in under a year I have been without a microwave for over a month and have not heard back as to win it will actually be replaced

4 years ago

Reply from American Home Shield

Hi Adam. Thank you for bringing this matter to our attention. I am sorry to hear you are still without your microwave. I would be happy to speak with you to further address this issue.

Sep. 14th, 2021

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