American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Jesenia Valdez-Stanberry Amarillo, TX

Great the plumber was extremely helpful and professional.

3 years ago

Reply from American Home Shield

Hi Jesenia. Thank you for the positive review. We are so happy the plumber resolved your problem so efficiently. We look forward to taking the hassle and worry our of your next repair need as well.

Oct. 5th, 2021

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Verified Customer

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Jason Henderson Scottsdale, AZ

Great service, repairs covered. Saved me lots of money.

3 years ago

Reply from American Home Shield

Hi Jason. Thank you so much for your feedback. We love saving our members money and providing you with coverage you can count on. Thank you for choosing AHS.

Oct. 5th, 2021

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Verified Customer

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Katherine Veronica Collier Allegan, MI

The person that came was very nice and got the job done

3 years ago

Reply from American Home Shield

Hi Katherine. We are so happy that you took time to let us know about repair experience. We are here to take the hassle out of home repairs. Thank you for trusting AHS to do that for you.

Oct. 5th, 2021

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Verified Customer

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Kathleen Sullivan-Brown Largo, FL

They covered three out of four breakdowns.

3 years ago

Reply from American Home Shield

Hi Kathleen. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS as your warranty company.

Oct. 5th, 2021

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Verified Customer

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Kim Riverview, FL

Timely, professional and resolves issues quickly.

3 years ago

Reply from American Home Shield

Hi Kim. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Oct. 5th, 2021

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Verified Customer

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Deborah Rush Lincoln Park, MI

Very economical, friendly representatives.

3 years ago

Reply from American Home Shield

Hi Deborah,
Thank you for your feedback!

Oct. 6th, 2021

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Verified Customer

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Garth Greene Chesapeake, VA

Used AHS 3x and they were prompt and professional each time.

3 years ago

Reply from American Home Shield

Hi Garth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 19th, 2021

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Verified Customer

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Jerry whatley McAllen, TX

Great company that is reliable and will keep you up to date with response time

3 years ago

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Verified Customer

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Mario holmes Conyers, GA

Great service experience quality results

3 years ago

Reply from American Home Shield

Hi Mario. Thank you for the positive feedback. It is our goal to provide you with quality service each and every time you reach out to us. Thank so much for choosing AHS. We can't wait to work with you again.

Oct. 6th, 2021

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Verified Customer

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Ronald E Brock, Sr. Anderson, SC

Everything is professional, quick and reliable.

3 years ago

Reply from American Home Shield

Hi Ronald,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 6th, 2021

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Verified Customer

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Renee Gnader Plano, TX

Transactions are easy and contractors are thorough.

3 years ago

Reply from American Home Shield

Hi Renee,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 6th, 2021

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Verified Customer

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Elizabeth Caroline Ralls Linden, TX

Took almost 2 weeks to get me a hot water tank so we couldn't take a regular shower

3 years ago

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Verified Customer

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WEAM SUWAED Fort Worth, TX

Great Service. Easy to reach out and very helpful crew.

3 years ago

Reply from American Home Shield

Hi Weam,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 6th, 2021

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Verified Customer

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Thomas Sposito Las Vegas, NV

Had two failures within two weeks fixed all

3 years ago

Reply from American Home Shield

Hi Thomas,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 6th, 2021

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Verified Customer

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Sam Reed

They did has they said, the got a contractor out there the next day and we had the AC repaired and running.

3 years ago Edited January 10, 2024

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Verified Customer

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Ricky Ward Salem, OR

Very quick response to our request for service.

3 years ago

Reply from American Home Shield

Hi Ricky,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Natalie Donate Las Vegas, NV

Everyone that’s come out to do repairs has been great

3 years ago

Reply from American Home Shield

Hi Natalie. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.

Sep. 29th, 2021

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Verified Customer

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Thomas E Valentine Jr Henderson, NV

Always quick and hey always send nice people.

3 years ago

Reply from American Home Shield

Hi Thomas. We are so happy to hear about your positive review. It's great to know you are happy with the service your are receiving. We look forward to taking care of your next repair with this same level of service.

Sep. 29th, 2021

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Verified Customer

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Joyce C Purvis Greenville, NC

Vendor diagnosed the problem, replaced the part.

3 years ago

Reply from American Home Shield

Hi Joyce. I am so happy to hear the issue wa resolved to your satisfaction. Thank you for taking time to let us know about your experience. We look forward to providing you with your next great servie eperience as well.

Sep. 29th, 2021

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Verified Customer

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Beth Long

Easy to use website. Speed of resolution.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Beth,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Kevin and Cheryl Simmons Stillwater, OK

They were very prompt with their response to our problem.

3 years ago

Reply from American Home Shield

Hi Kevin & Cheryl,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 29th, 2021

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Verified Customer

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Caroline Rowser Birmingham, AL

I called them and someone immediately responded

3 years ago

Reply from American Home Shield

Hi Caroline,
We appreciate your feedback and hope you continue to enjoy it!

Sep. 29th, 2021

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Verified Customer

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Fred Gladle Austin, TX

Very professional. They responded quickly to my needs.

3 years ago

Reply from American Home Shield

Hi Fred,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Kitt Godwin Charleston, SC

Excellent customer service and extremely professional

3 years ago

Reply from American Home Shield

Hi Kitt,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Sep. 28th, 2021

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Verified Customer

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Tamara Smith Oakwood, GA

All good, timely. No problems after visit

3 years ago

Reply from American Home Shield

Hi Tamara. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with your service experiences, and we look forward to providing you with a great experience for your next repair need.

Sep. 29th, 2021

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Verified Customer

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Andrew Herb Jackson Abington, PA

Very Pleased with Service Provider and service provided

3 years ago

Reply from American Home Shield

Hi Andrew,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Aaron Low Chandler, AZ

Very satisfied with a/c repair schedule & job done .

3 years ago

Reply from American Home Shield

Hi Aaron. It is so wonderful to hear about your experience. We can't wait to provide you with a great experience with your next repair need as well. Thank you for choosing AHS.

Sep. 29th, 2021

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Verified Customer

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Elizabeth D Kradz Catonsville, MD

The service is fast courteous and efficient.

3 years ago

Reply from American Home Shield

Hi Elizabeth,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 29th, 2021

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Verified Customer

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lr white Dry Branch, GA

your service people are the best, on time & well trained

3 years ago

Reply from American Home Shield

HI Ir,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Theodore R Williams Jr Saint Louis, MO

Very professional and not time consuming!

3 years ago

Reply from American Home Shield

Hi Theodore,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Bob mcmahan Omaha, AR

Great fast service. Very knowledgeable people.

3 years ago

Reply from American Home Shield

Hi Bob,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Blanca L Chapa Houston, TX

Striaght to the point, and address my issue.

3 years ago

Reply from American Home Shield

Hi Blanca. Thank you for the positive service review. We do our best to provide our members with prompt and reliable service for all your repair needs. We thank you for trusting AHS.

Sep. 29th, 2021

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Verified Customer

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william roger lee

Chris was very professional and corrected the a/c leakage very quickly on the first try.

3 years ago Edited January 10, 2024

Reply from American Home Shield

Hi William. One of our main goals is to provide prompt and reliable service that our member can count on. Thank you for allowing AHS to take the hassle out of your home repair needs.

Sep. 29th, 2021

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Verified Customer

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Teena Mesquite, TX

Affordable, timely service, friendly customer service

3 years ago

Reply from American Home Shield

Hi Teena,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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Maria Cristina Blasquez Las Vegas, NV

Great technicians and service always just in time

3 years ago

Reply from American Home Shield

Hi Maria,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the technicians we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Shirley Wilson Lake Placid, FL

on time, very professional overall excellent!

3 years ago

Reply from American Home Shield

Hi Shirley,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

Sep. 29th, 2021

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Verified Customer

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Gina Handy Atlanta, GA

very responsive and provide quality service providers.

3 years ago

Reply from American Home Shield

Hi Gina,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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A RUIZ Bowie, MD

Timely, professional, knowledgeable and thorough.

3 years ago

Reply from American Home Shield

Hi A Ruiz. Thank you for letting us know about your positive experiences when reaching out to our company. We are so delighted to hear that you have been pleased with the service we offer. Thank you for choosing AHS.

Sep. 29th, 2021

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Verified Customer

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Tom Bridgers Fayetteville, NC

Great service. Pay your deductible, Job is complete.

3 years ago

Reply from American Home Shield

Hi Tom,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Roxanna Carlson Placerville, CA

Very professional and friendly always fast service

3 years ago

Reply from American Home Shield

Hi Roxanna,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Sean Yelm, WA

Always easy to make appointments! Love the company

3 years ago

Reply from American Home Shield

Hi Sean,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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Susanklein Brandon, FL

Very good very responsive and professional

3 years ago

Reply from American Home Shield

Hi Susanklein,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 28th, 2021

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Verified Customer

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Quint Balkcom Bullard, TX

Your service was quick and handled professionally.

3 years ago

Reply from American Home Shield

Hi Quint,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 28th, 2021

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Verified Customer

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Denise Whittle Montgomery, AL

It took much to long for them to fix the leak problem. The first vender they sent cost me more money, time from work and stress!.

3 years ago

Reply from American Home Shield

Hi Denise. Thank you for your feedback regarding your plumbing service. I am sorry to hear the issue was not resolved to your satisfaction. I would be happy to speak with you further regarding this matter.

Sep. 30th, 2021

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Verified Customer

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Carrie Ridgecrest, CA

No issues getting our ac compressor replaced. Amazing!

3 years ago

Reply from American Home Shield

Hi Carrie,
We appreciate our feedback and hope you continue to enjoy American Home Shield and the service we provide each and every customer.

Sep. 29th, 2021

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Verified Customer

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Douglas Farmer Tulsa, OK

Very helpful and polite quick to help me out

3 years ago

Reply from American Home Shield

Hi Douglas,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sep. 28th, 2021

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Verified Customer

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Olden and Joyce Jordan Austin, TX

Very professional and prompt. We were very pleased.

3 years ago

Reply from American Home Shield

Hi Olden & Joyce,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 28th, 2021

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Verified Customer

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Ron Blanchard Montrose Heights, VA

My experience was Seamless and accountable

3 years ago

Reply from American Home Shield

Hi Ron,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Sep. 28th, 2021

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Verified Customer

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Cheryl Marks Applegate, CA

Easy process, good coverage, decent value for the money

3 years ago

Reply from American Home Shield

Hi Cheryl,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Sep. 29th, 2021

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Verified Customer

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John Dal Poggetto San Juan Capistrano, CA

AHs is the most infuriating company I have ever worked with. Wait times have proved but information and timeliness continue to plague the company.

3 years ago

Reply from American Home Shield

Hi John. Thank you for your feedback about your service experience. I am sorry that you have not been pleased with the service you received. I would be happy to speak with you further regarding this matter.

Sep. 30th, 2021

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