American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Sylvia De Anda Chula Vista, CA

Excellent service, fast and efficient. Very happy customer

3 years ago

Reply from American Home Shield

Hi Sylvia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Terry Mathieu Marrero, LA

I love home shield always get a response right away

3 years ago

Reply from American Home Shield

Hi Terry. We are so delighted to hear that you have been pleased with the service you are receiving. We know how important it is to our members to receive dependable service. We want you to know you can always count on AHS.

Oct. 26th, 2021

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Verified Customer

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Locatelli Savannah, GA

Awesome customer service. Fast and efficient.

3 years ago

Reply from American Home Shield

Hi Locatelli,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Sue Rodriguez Houston, TX

The response has always been fast and professional.

3 years ago

Reply from American Home Shield

Hi Sue,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 26th, 2021

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Verified Customer

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Michael Hines Sr Fayetteville, NC

Customer service, Professionalism, Cost of Service

3 years ago

Reply from American Home Shield

Hi Michael,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 26th, 2021

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Verified Customer

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Edna Vereen Lawrenceville, GA

The service calls made to my home have all been satisfactory.

3 years ago

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Verified Customer

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Nancy Bianconi North Hollywood, CA

Robert S. was wonderful making me feel much better about the company

3 years ago

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Verified Customer

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Michelle Diaz Eureka, CA

I requested service on my wall heater on 10/8 and it still hasnt been assigned to a technician. Its been 12 days and it's freezing in here.

3 years ago

Reply from American Home Shield

Hi Michelle. Thank you for letting us know the problem with your wall heater still has not been resolved. I would be happy to speak with you to address this issue further.

Oct. 26th, 2021

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Verified Customer

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richard hernandez San Antonio, TX

polite technician very knowledgeable and arrived on time

3 years ago

Reply from American Home Shield

Hi Richard. Thank you for taking time to let us know about your experience, We are so happy to know you were pleased with the technician. Please continue to let us know how we are doing and we will continue to do our best to provide you with this same level of service for your future repair needs as well.

Oct. 26th, 2021

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Verified Customer

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Lynette Bonty Rialto, CA

I've only had it a few months and had to use it once. The service was good.

3 years ago

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Verified Customer

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Joe Apollo Pewaukee, WI

It was as easy as a couple of phone calls.

3 years ago

Reply from American Home Shield

Hi Joe,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 26th, 2021

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Verified Customer

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Robin C Dawson Aberdeen, MD

When I called they were out in a couple of days.

3 years ago

Reply from American Home Shield

Hi Robin. Thank you for such a positive review. We strive to provide prompt and dependable service for our members, and it makes us very happy to hear that we have been able to do that for you.

Oct. 26th, 2021

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Verified Customer

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Yamigeli german Statesville, NC

Very professional and excellent customer service

3 years ago

Reply from American Home Shield

Hi Yamigeli,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Oct. 26th, 2021

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Verified Customer

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Chris Stidham Heber Springs, AR

They have been quick to get someone here when I've had issues.

3 years ago

Reply from American Home Shield

Hi Chris,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 27th, 2021

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Verified Customer

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David Perez Red Oak, TX

great , i like the new automated service

3 years ago

Reply from American Home Shield

Hi David. Thank you for the positive review. It is good to hear that you like the automated system. We strive to make requesting service as easy as possible. Thank you for choosing AHS as your home warranty company.

Oct. 26th, 2021

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Verified Customer

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David C Hauser Winston Salem, NC

Punctuality, knowledge, professionalism, friendliness

3 years ago

Reply from American Home Shield

Hi David. This is so great to hear. It makes us very happy that your issue was resolved so effectively. We can't wait to work with again and provide you with great service.

Oct. 26th, 2021

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Verified Customer

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Ricardo Agado Harlingen, TX

Always has repair service here on a timely manner.

3 years ago

Reply from American Home Shield

Hi Ricardo.
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Oct. 26th, 2021

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Verified Customer

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Duc T Hoang Sacramento, CA

Good service and good technician. And quick response

3 years ago

Reply from American Home Shield

Hi Duc,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Oct. 26th, 2021

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Verified Customer

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glenn hildebrand Conway, AR

quick response and referal on my recent problem

3 years ago

Reply from American Home Shield

Hi Glenn,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Oct. 26th, 2021

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Verified Customer

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Lynnea Redding, CA

They came right out and took care of my problem

3 years ago

Reply from American Home Shield

Hy Lynnea. Thank you for letting us know about your positive experience. It is great to know that your problem was taken care of so quickly and efficiently. We look forward to providing you with this same level of service for your next repair need.

Oct. 26th, 2021

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Verified Customer

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Harry Maher Jr Winter Haven, FL

They were exceptionally helpful and prompt

3 years ago

Reply from American Home Shield

Hi Harry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Constance Williams Philadelphia, PA

Radiators were checked and all was in order.

3 years ago

Reply from American Home Shield

Hi Constance,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 26th, 2021

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Verified Customer

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L Gunckel Seguin, TX

Fast response and quality technicians assigned

3 years ago

Reply from American Home Shield

Hi L,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Bonnie Meacham Barberton, OH

I wanted to talk to a person today, and I wasn't able to. All I got was automated responses.

3 years ago

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Verified Customer

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Janeen Murray Newark, DE

Good service, very prompt and professional

3 years ago

Reply from American Home Shield

Hi Janeen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Kay Franklin, WI

Timely services. Friendly and professional staff members.

3 years ago

Reply from American Home Shield

Hi Kay,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 26th, 2021

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Verified Customer

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Nancy T Troyer Rochester, MI

American Home Shield is quick and efficient.

3 years ago

Reply from American Home Shield

Hi Nancy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Jerrold Myers Fort Collins, CO

Very good service, easy to set up service requests

3 years ago

Reply from American Home Shield

Hi Jerrold,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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James G Marks Martinsburg, WV

The experience is fast, easy and it resolves problems fast!

3 years ago

Reply from American Home Shield

Hi James,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Barbara Johnson Nevada City, CA

They respond quickly and I am very satisfied

3 years ago

Reply from American Home Shield

Hi Barbara,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 26th, 2021

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Verified Customer

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Eric McCubbin Florissant, MO

Great so far. No issues and incredibly helpful.

3 years ago

Reply from American Home Shield

Hi Eric,
We appreciate your feedback and hope you continue to enjoy it!

Oct. 26th, 2021

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Verified Customer

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Ivan J Grant Las Vegas, NV

Quick, efficient, affordable, and professional

3 years ago

Reply from American Home Shield

Hi Ivan,

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Oct. 26th, 2021

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Verified Customer

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Michele Phoenix, AZ

Great response time. Service completed timely & professionally.

3 years ago

Reply from American Home Shield

Hi Michele,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 29th, 2021

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Verified Customer

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Linda Tucson, AZ

Excellent customer service. Very professional

3 years ago

Reply from American Home Shield

Hi Linda,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Oct. 26th, 2021

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Verified Customer

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B Harriman Glendale Heights, IL

They have been very responsive to my needs.

3 years ago

Reply from American Home Shield

Hi B,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Chengan Du Yorktown, VA

professional, provide quality services consistently

3 years ago

Reply from American Home Shield

Hi Chengan,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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D. Pretorous Prescott Valley, AZ

Needs a new dishwasher. Professional service.

3 years ago

Reply from American Home Shield

Hello D. We thank you for taking time to provide your feedback. We are very happy to hear that you are satisfied with the service experience for your dishwasher, and we look forward to providing you with a great experience for your next repair need as well.

Oct. 26th, 2021

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Verified Customer

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Euretta Crowe Somerville, TN

Replacement of the products and friendly staff

3 years ago

Reply from American Home Shield

Hi Euretta,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Lynn Adams Poteau, OK

AHS addressed my claims in timely manner.

3 years ago

Reply from American Home Shield

Hi Lynn,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Oct. 26th, 2021

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Verified Customer

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Ladousca Yvonne Mitchell Fort Washington, MD

Good customer service once they finally grasped the situational needs.

3 years ago

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Verified Customer

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Christina Little Groveland, FL

They have been very responsive to our needs.

3 years ago

Reply from American Home Shield

Hi Christina. Thank you taking time to let us know we have been able to meet your needs. It is our goal to take the hassle out of unexpected repairs when ever you contact us. We can't wait to provide you with great service again.

Oct. 26th, 2021

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Verified Customer

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Tia Defosse Great Falls, MT

They were right on top of getting things done

3 years ago

Reply from American Home Shield

Hi Tia. Thank you so much for letting us know that your service need was met to your satisfaction. We want you to know you can count on AHS when needed. We can wait to work with you again.

Oct. 26th, 2021

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Verified Customer

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Regina Brack Millbrae, CA

They are responsible for the work to be done.

3 years ago

Reply from American Home Shield

Hi Regina. We really appreciate you taking time to let us know that you have been satisfied with your coverage. We look forward to working with you again and thank you for choosing AHS as your warranty company.

Oct. 26th, 2021

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Verified Customer

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Mark N Hutto, TX

Ease of making a claim and the coverage.

3 years ago

Reply from American Home Shield

Hi Mark,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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Charlotte Balchunis Melbourne, FL

they found a specific vendor for my problem

3 years ago

Reply from American Home Shield

Hi Charlotte,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 26th, 2021

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Verified Customer

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deborah greer Ponca City, OK

Quick and easy. Problem quickly taken care of.

3 years ago

Reply from American Home Shield

Hi Deborah,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 26th, 2021

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Verified Customer

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Dorothy Locke Hemet, CA

I did have to wait 2 weeks for the job to be finished, due to ordering a part.

3 years ago

Reply from American Home Shield

Hi Dorothy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Oct. 27th, 2021

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Verified Customer

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Ashley Schmitt Cambridge, MN

Happy with service and the one low cost I paid

3 years ago

Reply from American Home Shield

Hi Ashley. Thank you for letting us know you are happy with the service you have received. We are very happy that you are finding the value in the coverage we offer. Thank you for choosing American Home Shield.

Oct. 26th, 2021

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Verified Customer

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Vince Lilley Hockley, TX

Respond quickly, and helpful answered my questions.

3 years ago

Reply from American Home Shield

Hi Vince,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 26th, 2021

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Verified Customer

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Nellie L. Speed Hazel Crest, IL

Get service appointments scheduled quickly

3 years ago

Reply from American Home Shield

Hi Nellie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 19th, 2021

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