American Home Shield: Read 34,360 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Ben Miramar Beach, FL

AHS finally hired an HVAC company in Ft.Walton Beach

1 year ago

Reply from American Home Shield

Dear Ben, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Nov. 8th, 2023

check_circle

Verified Customer

star star star star star

Naomi Greenfield Pompano Beach, FL

1 year ago

Reply from American Home Shield

Naomi, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

luis montoya CA

good service and fix the problem fast and clean

1 year ago

Reply from American Home Shield

Luis, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 6th, 2023

check_circle

Verified Customer

star star star star star

Jo Weber CA

We were quickly connected to a reputable company to help.

1 year ago

Reply from American Home Shield

Dear Jo, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Nov. 6th, 2023

check_circle

Verified Customer

star star star star star

Cassandra Giddings Waco, TX

The service was easy to schedule, prompt and effective.

1 year ago

Reply from American Home Shield

Cassandra, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 6th, 2023

check_circle

Verified Customer

star star star star star

barry bloomfield Las Vegas, NV

Great Service So Happy how quickly it was done

1 year ago

Reply from American Home Shield

Dear Barry, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon. Sincerely, Mariah

Nov. 6th, 2023

check_circle

Verified Customer

star star star star star_border

Melanie Rockledge, FL

value for money, security and comfort of knowing help is readily available

1 year ago

Reply from American Home Shield

Dear Melanie, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star

Elizabeth Henderson, NV

Representative resolved my issue quickly.

1 year ago

Reply from American Home Shield

Elizabeth, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star

rick monnier Troy, OH

They were very proactive in resolving our washer problem.

1 year ago

Reply from American Home Shield

Rick, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star

Leann Rash Hot Springs, AR

It is Easy, reliable, and affordable!!!!

1 year ago

Reply from American Home Shield

Dear Leann, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star_border

David Oliver Rogersville, MO

Most of their contractors are very competent and professional.

1 year ago

Reply from American Home Shield

Dear David, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star

Pamela Saxton Villa Rica, GA

Price and overall savings . Knowledgeable professionals

1 year ago

Reply from American Home Shield

Dear Pamela, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us.

Sincerely,

Kim

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star

Pat Stout Pearland, TX

Awesome service, super fast and easy to work with!!!

1 year ago

Reply from American Home Shield

Dear Pat, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Nov. 3rd, 2023

check_circle

Verified Customer

star star star star star

Ron Ronk

Kenny was Pleasant, knowledgable, and fast

1 year ago

Reply from American Home Shield

Dear Ron, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Nov. 2nd, 2023

check_circle

Verified Customer

star star star star star

Kevin

Always on time and efficient. Best value for the money.

1 year ago

Reply from American Home Shield

Dear Kevin, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Nov. 2nd, 2023

check_circle

Verified Customer

star star star star star

Janet Roddy Marlin, TX

Very helpful and resolved the issues in a timely manner.

1 year ago

Reply from American Home Shield

Janet, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Debra

The employees are very professional and knowledgeable.

1 year ago

Reply from American Home Shield

Debra, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Valerie Elliott

It was an easy process and the scheduling was quick.

1 year ago

Reply from American Home Shield

Valerie, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Berenice Phoenix, AZ

Things were good, issues fixed. Would recommend them.

1 year ago

Reply from American Home Shield

Dear Berenice, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Nathaniel Albany, GA

I like everything about the customer service

1 year ago

Reply from American Home Shield

Dear Nathaniel, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Leslie Gallagher Palm Springs, CA

We like the speed at which a repair person is dispatched.

1 year ago

Reply from American Home Shield

Dear Leslie, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Howard Miami, FL

Prompt response and choice of service provider

1 year ago

Reply from American Home Shield

Howard, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star star

Robert

EXCELLENT RESPONSE TIME and the job was completed on time.

1 year ago

Reply from American Home Shield

Robert, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Nov. 1st, 2023

check_circle

Verified Customer

star star star star_border star_border

Bre nda Monroe, NC

They pest you and don’t relay information to the people they contract to do the work.

1 year ago

Reply from American Home Shield

Hi Brenda, I'm so sorry for the problems you've been experiencing. Please reach out to us at bestco@ahs.com so we can discuss this further. Sincerely, Mariah

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Terrence Phoenix, AZ

Very easy scheduling services via online app.

1 year ago

Reply from American Home Shield

Dear Terrence, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Jamie Zavala Fort Worth, TX

Quick repairs. Well worth the money. Thanks

1 year ago

Reply from American Home Shield

Dear Jamie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Maryanne Budd Pompano Beach, FL

Good work and great insurance coverage and company

1 year ago

Reply from American Home Shield

Dear Maryanne, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Cindy Wilhelm

Great technician. Courteous. Knowledgeable.

1 year ago

Reply from American Home Shield

Dear Cindy, We greatly appreciate your loyalty to us and thank you again for sharing your experience. Sincerely, Mariah

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Mark Calkin OK

1 year ago

Reply from American Home Shield

Dear Mark, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 18th, 2023

check_circle

Verified Customer

star star star star star

Teresa Price Charlotte, NC

Received excellent service in a timely manner!

1 year ago

Reply from American Home Shield

Teresa, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Dennis Sandy, UT

the work order was quickly executed and completed.

1 year ago

Reply from American Home Shield

Dear Dennis, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 31st, 2023

check_circle

Verified Customer

star star star star star

Joan North Las Vegas, NV

Fast service. They came on a Sunday and fixed the problem.

1 year ago

Reply from American Home Shield

Dear, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Larry Port Townsend, WA

All my request have been approved. Thank you.

1 year ago

Reply from American Home Shield

Dear Larry, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Lan Lan Copperas Cove, TX

the service and the quality of companies selected

1 year ago

Reply from American Home Shield

Dear Lan Lan, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Jennifer Groysman Dallas, TX

This was my first time using AHS. Everything went smoothly.

1 year ago

Reply from American Home Shield

Dear Jennifer, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

George Montgomery, AL

They get the job done in a reasonable amount of time

1 year ago

Reply from American Home Shield

George, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out to us again.

Sincerely,

Kim

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Phillip White York, PA

Great service. Great service. Great service.

1 year ago

Reply from American Home Shield

Phillip, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Chad Cook Marshalltown, IA

They were prompt and courteous! A worthwhile service!

1 year ago Edited November 8, 2023

Reply from American Home Shield

Dear Chad, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Daniel Farmingdale, NJ

Professionalism, reliability, promptness

1 year ago

Reply from American Home Shield

Dear Daniel, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

anthony furman Louisville, KY

Very helpful!!!!!! Worth the money.......

1 year ago

Reply from American Home Shield

Dear Anthony, Wow! Thank you so much for the feedback. We appreciate your business.

Sincerely,

Kim

Oct. 30th, 2023

check_circle

Verified Customer

star star star star star

Lena Brown-Owens Austin, TX

Prompt, courteous and professional service!

1 year ago

Reply from American Home Shield

Lena, We greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star

jeanne B San Antonio, TX

Good communication is available when I need someone

1 year ago

Reply from American Home Shield

Jeanne, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star

Darleen Summerville, SC

AHS quickly responds to what you need done

1 year ago

Reply from American Home Shield

Darleen, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know.

Sincerely,

Kim

Oct. 25th, 2023

check_circle

Verified Customer

star star star star star

Bruce Lewes, DE

Great quality service and good communication.

1 year ago

Reply from American Home Shield

Dear Bruce, We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

Oct. 25th, 2023

check_circle

Verified Customer

star star star star star

Vanessa Los Angeles, CA

Good service from the contractor that was sent out

1 year ago

Reply from American Home Shield

Dear Vanessa, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star

Nelkasia Graves Houston, TX

Excellent customer service and great technical support

1 year ago

Reply from American Home Shield

Dear Nelkasia, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star

Raymond Cooper

Easy-to-use and have always gotten our money's worth.

1 year ago

Reply from American Home Shield

Dear Raymond, It's because of members like you that we continue to improve as a business. Please feel free to call us again when you need us. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star

Natalie Santana

Service and affordability. Great employees

1 year ago

Reply from American Home Shield

Dear Natalie, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star

adrienne ward St Louis, MO

Everything was taken care of and fixed in a timely fashion.

1 year ago

Reply from American Home Shield

Dear Adrienne, Wow! Thank you so much for the feedback. We appreciate your business. Sincerely, Mariah

Oct. 26th, 2023

check_circle

Verified Customer

star star star star star_border

Becky Garcia Fresno, CA

Quick response. Service company was professional and fixed our problem!

1 year ago

Reply from American Home Shield

Dear Becky, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Mariah

Oct. 24th, 2023

American Home Shield Reviews