American Home Shield: Read 34,871 User Reviews From Real Homeowners

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Verified Customer

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Dana Patterson

Dependable coverage for peace of mind! Quick response and follow up

5 years ago

Reply from American Home Shield

Hi Dana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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Debbie

They came out quickly and replaced our leaking hot water heater

5 years ago

Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2020

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Verified Customer

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r.m.

happy with quick resolution of problem. technician very competent.

5 years ago

Reply from American Home Shield

Hi,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 21st, 2020

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Verified Customer

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Toya Terry

The speed and efficiency in sending a service person for my repair

5 years ago

Reply from American Home Shield

Hi Toya,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 21st, 2020

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Verified Customer

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Russell

They responded quickly to my request and were on time and resolved the problem

5 years ago

Reply from American Home Shield

Hi Russell,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield.

Apr. 20th, 2020

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Verified Customer

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John Wagoner

They have really good service and plans that are affordable when owning a home

5 years ago

Reply from American Home Shield

Hi John,
we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing your feedback.

Apr. 21st, 2020

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Verified Customer

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Tonya Hughes-Shaw

Quality of service, service personnel very professional and knowledgeable.,

5 years ago

Reply from American Home Shield

Hi Tonya,
thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 21st, 2020

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Verified Customer

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Pool

They kept me up to date on progress of scheduling for repair.

5 years ago

Reply from American Home Shield

Hi Pool,
We are glad to hear that you have enjoyed AHS and the customer service updates that we provide.

Apr. 21st, 2020

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Verified Customer

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Tom Wright

They did what they promised to do in a timely manner and st a fair price

5 years ago

Reply from American Home Shield

Hi Tom,
we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing your feedback.

Apr. 21st, 2020

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Verified Customer

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Audrey Jane Spaulding

They had someone here to take care of the oven door right away.

5 years ago

Reply from American Home Shield

Thank you for the kind rating, Audrey! We’re so happy your visit with American Home Shield went well.

Apr. 21st, 2020

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Verified Customer

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Anita Harrison

Professional and courteous service that was timely and complete.

5 years ago

Reply from American Home Shield

Hi Carlos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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BJ Persinger

Quick and easy, sent an excellent company to check out the AC

5 years ago

Reply from American Home Shield

Hi BJ,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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Jack Williams

Help me every time I called used them a number of times and was very helpful

5 years ago

Reply from American Home Shield

Hi Jack,
We hope you continue to enjoy our customer service representatives!

Apr. 21st, 2020

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Verified Customer

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Cletus Smith

Fast service took care of the problem with out to long of a wait time. They did good !!

5 years ago

Reply from American Home Shield

Cletus,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 17th, 2020

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Verified Customer

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R. Skocz

Fast efficient, easy to deal with. Service call the nex day.

5 years ago

Reply from American Home Shield

R. Skocz,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2020

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Verified Customer

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Sidney

Fast and Efficient service . Hastle free. Competent technicians.

5 years ago

Reply from American Home Shield

Hi Sidney,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide knowledge technicians to complete each repair.

Apr. 17th, 2020

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Verified Customer

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Reyes Diana

Excellent service good insurance to have very well worth it.

5 years ago

Reply from American Home Shield

Reyes,
I am glad to hear that we were able to get your issue resolved and thanks for sharing your experience. We look forward to a strong business relationship with you.

Apr. 17th, 2020

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Verified Customer

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Michael Zimmerman

They are responsive and dispatch qualified technicians to resolve issues.

5 years ago

Reply from American Home Shield

Hi Michael,
I am pleased to hear about your about experience and hope you continue to enjoy!

Apr. 17th, 2020

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Verified Customer

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Janice E McDonald

satified with service so far,very professional, on time ,friendly.

5 years ago

Reply from American Home Shield

Janice,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Apr. 17th, 2020

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Verified Customer

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Steven Ragatzki

Quick response, hired the right company to get the job done.

5 years ago

Reply from American Home Shield

Steven,
We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day.

Apr. 17th, 2020

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Verified Customer

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Carolyn Seifert

Prompt. Service providers, so far, have been reliable and professional.

5 years ago

Reply from American Home Shield

Hi Carolyn,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Verified Customer

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jane wolf

Have just used for service ,for the 1st time, service was fast and good

5 years ago

Reply from American Home Shield

Hi Jane,
We hope you continue to enjoy more great service experiences!

Apr. 17th, 2020

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Verified Customer

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Gina R.

Great customer service so far. Service was complete in a timely manner.

5 years ago

Reply from American Home Shield

Hi Gina,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Verified Customer

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Stephen Walker

very prompt in responding, and service has become more seemless though the online portal

5 years ago

Reply from American Home Shield

Hi Stephen,
It is our main goal to provide you with a prompt and professional service experience. We hope you continue to enjoy the ease of use AHS provides!

Apr. 17th, 2020

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Verified Customer

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George Tayman

They have taken care of the problems quick and professionally

5 years ago

Reply from American Home Shield

Good morning George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 17th, 2020

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Verified Customer

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Abimbola Wali

They have replaced or repaired my appliances in a timely manner

5 years ago

Reply from American Home Shield

Hi Abimola,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Verified Customer

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DARI SHANNON

They always provide A++ service. The staff is always professional

5 years ago

Reply from American Home Shield

Hi Dari,
I hope you continue to enjoy the prompt and professional service AHS provides!

Apr. 2nd, 2020

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Verified Customer

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George H

The service was impeccable...they handled my issue with urgency.

5 years ago

Reply from American Home Shield

Good morning George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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Verified Customer

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Mariann Healy

The plumber was quick and professional He fix's the leak in my shower

5 years ago

Reply from American Home Shield

Hi Mariann,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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Verified Customer

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Robert

Swift and great contractors. Friendly and knows their working very well.

5 years ago

Reply from American Home Shield

Hi Robert,
We are pleased to hear about your AHS experience. We hope you will continue to enjoy the prompt and professional service we provide!

Apr. 2nd, 2020

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Verified Customer

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CHUCK' 'DAVIS

Response to requests is quick and professional every time so far !

5 years ago

Reply from American Home Shield

Hi Chuck,
We are glad to service your request in a timely manner. We hope you continue to enjoy!

Apr. 2nd, 2020

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Verified Customer

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Karen

Professionalism, quickness, and have always done a good job.

5 years ago

Reply from American Home Shield

Hi Karen,
We hope you continue to enjoy AHS and the professional customer service we provide!

Apr. 2nd, 2020

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Verified Customer

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Celia Gloria Seeley

Many years of reliable service. If the problem is it resolved they send another company.

5 years ago

Reply from American Home Shield

Hi Celia,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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Verified Customer

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Daniela Saavedra

Giod customer service and turn around time to get problem fixed

5 years ago

Reply from American Home Shield

Hi Daniela,
Thank you for the 5-stars! Hope you continue to have a wonderful AHS experience.

Apr. 2nd, 2020

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Verified Customer

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Jerome Penny

Excellent timely service. Service Reps are professional and courteous.

5 years ago

Reply from American Home Shield

Hi Jerome,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional service AHS provides.

Apr. 2nd, 2020

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Verified Customer

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Carla Brechtel

Use them before , came out timely ,very professionally and courteous.

5 years ago

Reply from American Home Shield

Hi Carla,
We strive to provide you with prompt and professional service. We hope you continue to enjoy AHS!

Apr. 2nd, 2020

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Verified Customer

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Patricia williams

They are very professional and very concern about whatever the problem is

5 years ago

Reply from American Home Shield

Hi Patricia,
Thank you for providing us with feedback about your AHS experience. We hope you continue to enjoy a prompt and professional experience!

Apr. 2nd, 2020

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Verified Customer

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Deborah Weber

Prompt Response and they work with very reliable and reputable contractors

5 years ago

Reply from American Home Shield

Hi Deborah,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional service AHS provides.

Mar. 23rd, 2020

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Verified Customer

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david ballestrasse

fast effective service and product, took care of my needs and gave good product

5 years ago

Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2020

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Verified Customer

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James Perkins

They are very honesty and professional good courtesy service

5 years ago

Reply from American Home Shield

Hi James,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. I hope you continue to enjoy the coverage we provide!

Mar. 23rd, 2020

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Verified Customer

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J Shropshire

On time, courteous contractors. Knowledgeable and professional

5 years ago

Reply from American Home Shield

Hi J. Shropshire,
Thank you for providing us with such positive feedback about your American Home Shield experience. We hope you continue to enjoy the contractors that we provide!

Mar. 24th, 2020

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Verified Customer

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Hope Downey, Realtor

Service and knowledge of products, and great attitude of service techs

5 years ago

Reply from American Home Shield

Hi Hope,
We are pleased to read your feedback about AHS from a realtors standpoint. We hope you continue to enjoy the technicians and service we provide.

Mar. 24th, 2020

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Verified Customer

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Lorne Vegkley

Prompt response to service requests. Great service by technicians.

5 years ago

Reply from American Home Shield

Hi Lorne,
We strive to provide you with prompt and professional service. We hope you continue to enjoy AHS and the coverage we provide!

Mar. 24th, 2020

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Verified Customer

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Stacey

Never had a problem with any contractor or scheduling or service

5 years ago

Reply from American Home Shield

Hi Stacey,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair in a timely manner.

Mar. 24th, 2020

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Verified Customer

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RAY SOTO

PROFESSIONAL AND QUALITY WORK, TIMELY AND THOROUGH REPAIRMEN.

5 years ago

Reply from American Home Shield

Hi Ray,
Thank you for providing us with feedback about your American Home Shield experience. We strive to provide you with the best technicians to complete each repair. We hope you continue to enjoy the coverage we provide!

Mar. 24th, 2020

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Verified Customer

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Valerie Cooper

Good service and quick to respond. Very professional serviceman who called on us.

5 years ago

Reply from American Home Shield

Hi Valerie,
We hope you continue to enjoy the prompt and professional service that AHS provides!

Mar. 24th, 2020

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Verified Customer

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Bonnie

Quick service and dependable companies tht have completed our work

5 years ago

Reply from American Home Shield

Bonnie,
Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Verified Customer

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Cyndi

They provide service quickly. Service call is a great value.

5 years ago

Reply from American Home Shield

Cyndi,

Thank you for sharing your recent experience with us. We are happy that we were able to get the issue resolved for you. Our goal is to pair you with the best contractor that will provide a quick and final resolution. We look forward to our continued business together. Have a good day.

Mar. 17th, 2020

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Verified Customer

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Dianne

Easy to get service and our technician was responsive and fixed problem

5 years ago

Reply from American Home Shield

Dianne,

Thanks for letting us know everything worked out great for you. Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Mar. 17th, 2020

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Verified Customer

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Jerry

Great communication when a claim is submitted text email and phone. I have had good results

5 years ago

Reply from American Home Shield

Jerry,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Mar. 17th, 2020

American Home Shield Reviews