American Home Shield: Read 34,902 User Reviews From Real Homeowners

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Verified Customer

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Anne Harker Heights, TX

Customer service is great! Repairs are done within a timely matter

5 years ago

Reply from American Home Shield

Hi Anne,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 28th, 2020

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Verified Customer

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Cassandra Woodway, TX

Great plan and havent had any bad experience with the company

5 years ago

Reply from American Home Shield

Hi Cassandra,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 27th, 2020

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Verified Customer

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Carl Thompson San Antonio, TX

Extremely Professional, helpful and promptly finished the job once onsite.

5 years ago

Reply from American Home Shield

Hi Carl,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 27th, 2020

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Verified Customer

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David Valenti Chandler, AZ

They've been responsible to the program offered to me so far.

5 years ago

Reply from American Home Shield

Hi David,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 27th, 2020

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Verified Customer

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Marty Reis Las Vegas, NV

Quick response from AHS as well as well as Dunks Pool Service.

5 years ago

Reply from American Home Shield

Hi Marty,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 27th, 2020

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Verified Customer

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John Sosine Roseville, CA

Excellent service. Send service people out quickly to customers.

5 years ago

Reply from American Home Shield

Hi John,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 27th, 2020

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Verified Customer

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Debbie Karsch Congers, NY

Good service and professionalism at its best! Wouldn't be without it!

5 years ago

Reply from American Home Shield

Hi Debbie,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

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Verified Customer

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Judith Waindi Austell, GA

Response time very fast and they keep informing me of the progress

5 years ago

Reply from American Home Shield

Hi Judith,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

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Verified Customer

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Alfreda T. Atlanta, GA

Great customer service. Technician arrived within the scheduled window.

5 years ago

Reply from American Home Shield

Hi Alfreda,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing AHS. We look forward to serving you for many years to come!

Apr. 28th, 2020

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Verified Customer

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Stephen Pierce Clearwater, FL

Very professional and everything was done in a proper manner

5 years ago

Reply from American Home Shield

Good morning Stephen,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the fast and efficient repairs we provide.

Apr. 28th, 2020

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Verified Customer

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Carol Lake Alfred, FL

Great service and customer service. Technician was very polite and thoughtful.

5 years ago

Reply from American Home Shield

Hi Carol,
We are glad to hear that you have enjoyed AHS and the contractors we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 28th, 2020

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Verified Customer

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Vieira, Steven F. Port Saint Lucie, FL

Pretty much satisfied with service and the venders they schedule to perform the service

5 years ago

Reply from American Home Shield

Thank you for the kind rating, Vieira! We’re so happy your visit with American Home Shield went well.

Apr. 28th, 2020

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Verified Customer

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Sarah Williams Coldwater, MS

Excellent Service. Communicated each step from start to finish.

5 years ago

Reply from American Home Shield

Hi Sarah,

We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 28th, 2020

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Verified Customer

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Veronica P Hodgenville, KY

Great company! Very easy to do business with. Highly recommend!

5 years ago

Reply from American Home Shield

Hi Veronica,
Thanks so much for sharing your experience with us. We hope to service you again soon.

Apr. 27th, 2020

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Verified Customer

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Evelyn Whitfield Detroit, MI

prompt service in scheduling, professional, courteous service contractors

5 years ago

Reply from American Home Shield

Hi Evelyn,
We strive to make every service experience one to remember. We hope you continue to enjoy American Home Shield and the service they provide.

Apr. 27th, 2020

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Verified Customer

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Daryl

Professionalism timeliness courteous dependability honesty reliable

5 years ago

Reply from American Home Shield

Good afternoon Dary,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 20th, 2020

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Verified Customer

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Lynda Thurston

It serves my needs quickly the repair co appliance pro Serge. Was great

5 years ago

Reply from American Home Shield

Hi Lynda,
We are glad to hear that you have enjoyed AHS and the contractors we provide!

Apr. 20th, 2020

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Verified Customer

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robin smith

there great they send great companty's to fix things in the home

5 years ago

Reply from American Home Shield

Hi Robin,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 20th, 2020

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Verified Customer

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Ana Sedler

Good results for your money They come fast to do your repairs

5 years ago

Reply from American Home Shield

Hi Ana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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James potter

Great customer services Great customer servicesGreat customer services

5 years ago

Reply from American Home Shield

Hi James,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield. We hope you continue to enjoy the contractors and service we provide!

Apr. 20th, 2020

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Verified Customer

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Dana Patterson

Dependable coverage for peace of mind! Quick response and follow up

5 years ago

Reply from American Home Shield

Hi Dana,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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Debbie

They came out quickly and replaced our leaking hot water heater

5 years ago

Reply from American Home Shield

Hi Debbie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 20th, 2020

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Verified Customer

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r.m.

happy with quick resolution of problem. technician very competent.

5 years ago

Reply from American Home Shield

Hi,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 21st, 2020

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Verified Customer

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Toya Terry

The speed and efficiency in sending a service person for my repair

5 years ago

Reply from American Home Shield

Hi Toya,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide a great service experience.

Apr. 21st, 2020

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Verified Customer

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Russell

They responded quickly to my request and were on time and resolved the problem

5 years ago

Reply from American Home Shield

Hi Russell,
Thank you for the wonderful review and for taking the time to share your feedback with American Home Shield.

Apr. 20th, 2020

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Verified Customer

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John Wagoner

They have really good service and plans that are affordable when owning a home

5 years ago

Reply from American Home Shield

Hi John,
we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing your feedback.

Apr. 21st, 2020

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Verified Customer

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Tonya Hughes-Shaw

Quality of service, service personnel very professional and knowledgeable.,

5 years ago

Reply from American Home Shield

Hi Tonya,
thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Apr. 21st, 2020

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Verified Customer

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Pool

They kept me up to date on progress of scheduling for repair.

5 years ago

Reply from American Home Shield

Hi Pool,
We are glad to hear that you have enjoyed AHS and the customer service updates that we provide.

Apr. 21st, 2020

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Verified Customer

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Tom Wright

They did what they promised to do in a timely manner and st a fair price

5 years ago

Reply from American Home Shield

Hi Tom,
we're happy to see that you had a 5-Star experience at American Home Shield. Thanks for sharing your feedback.

Apr. 21st, 2020

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Verified Customer

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Audrey Jane Spaulding

They had someone here to take care of the oven door right away.

5 years ago

Reply from American Home Shield

Thank you for the kind rating, Audrey! We’re so happy your visit with American Home Shield went well.

Apr. 21st, 2020

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Verified Customer

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Anita Harrison

Professional and courteous service that was timely and complete.

5 years ago

Reply from American Home Shield

Hi Carlos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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BJ Persinger

Quick and easy, sent an excellent company to check out the AC

5 years ago

Reply from American Home Shield

Hi BJ,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 21st, 2020

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Verified Customer

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Jack Williams

Help me every time I called used them a number of times and was very helpful

5 years ago

Reply from American Home Shield

Hi Jack,
We hope you continue to enjoy our customer service representatives!

Apr. 21st, 2020

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Verified Customer

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Cletus Smith

Fast service took care of the problem with out to long of a wait time. They did good !!

5 years ago

Reply from American Home Shield

Cletus,
Taking care of our customers is the main goal here at AHS. I am glad that you were happy with the work done. We look forward to servicing you in the future as needed. Enjoy your day.

Apr. 17th, 2020

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Verified Customer

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R. Skocz

Fast efficient, easy to deal with. Service call the nex day.

5 years ago

Reply from American Home Shield

R. Skocz,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 17th, 2020

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Verified Customer

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Sidney

Fast and Efficient service . Hastle free. Competent technicians.

5 years ago

Reply from American Home Shield

Hi Sidney,
We are glad to hear that you have enjoyed AHS and the coverage we provide! It is our goal to ease the cost of home repairs and provide knowledge technicians to complete each repair.

Apr. 17th, 2020

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Verified Customer

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Reyes Diana

Excellent service good insurance to have very well worth it.

5 years ago

Reply from American Home Shield

Reyes,
I am glad to hear that we were able to get your issue resolved and thanks for sharing your experience. We look forward to a strong business relationship with you.

Apr. 17th, 2020

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Verified Customer

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Michael Zimmerman

They are responsive and dispatch qualified technicians to resolve issues.

5 years ago

Reply from American Home Shield

Hi Michael,
I am pleased to hear about your about experience and hope you continue to enjoy!

Apr. 17th, 2020

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Verified Customer

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Janice E McDonald

satified with service so far,very professional, on time ,friendly.

5 years ago

Reply from American Home Shield

Janice,
I am happy that you were happy with your experience. Although we hope there are no issues with anything in the home in the future, we are here to service you anytime you need us. Thanks for continuing your business with us. Take care!

Apr. 17th, 2020

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Verified Customer

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Steven Ragatzki

Quick response, hired the right company to get the job done.

5 years ago

Reply from American Home Shield

Steven,
We are happy that we were able to get the issue resolved for you. Thank you for sharing your recent experiences with us and please don't hesitate to reach out if you need us in the future. Enjoy your day.

Apr. 17th, 2020

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Verified Customer

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Carolyn Seifert

Prompt. Service providers, so far, have been reliable and professional.

5 years ago

Reply from American Home Shield

Hi Carolyn,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Verified Customer

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jane wolf

Have just used for service ,for the 1st time, service was fast and good

5 years ago

Reply from American Home Shield

Hi Jane,
We hope you continue to enjoy more great service experiences!

Apr. 17th, 2020

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Verified Customer

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Gina R.

Great customer service so far. Service was complete in a timely manner.

5 years ago

Reply from American Home Shield

Hi Gina,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Verified Customer

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Stephen Walker

very prompt in responding, and service has become more seemless though the online portal

5 years ago

Reply from American Home Shield

Hi Stephen,
It is our main goal to provide you with a prompt and professional service experience. We hope you continue to enjoy the ease of use AHS provides!

Apr. 17th, 2020

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Verified Customer

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George Tayman

They have taken care of the problems quick and professionally

5 years ago

Reply from American Home Shield

Good morning George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 17th, 2020

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Verified Customer

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Abimbola Wali

They have replaced or repaired my appliances in a timely manner

5 years ago

Reply from American Home Shield

Hi Abimola,
I would like to thank you for your feedback. I hope you continue to enjoy the prompt and professional customer service AHS provides.

Apr. 17th, 2020

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Verified Customer

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DARI SHANNON

They always provide A++ service. The staff is always professional

5 years ago

Reply from American Home Shield

Hi Dari,
I hope you continue to enjoy the prompt and professional service AHS provides!

Apr. 2nd, 2020

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Verified Customer

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George H

The service was impeccable...they handled my issue with urgency.

5 years ago

Reply from American Home Shield

Good morning George,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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Verified Customer

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Mariann Healy

The plumber was quick and professional He fix's the leak in my shower

5 years ago

Reply from American Home Shield

Hi Mariann,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 2nd, 2020

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Verified Customer

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Robert

Swift and great contractors. Friendly and knows their working very well.

5 years ago

Reply from American Home Shield

Hi Robert,
We are pleased to hear about your AHS experience. We hope you will continue to enjoy the prompt and professional service we provide!

Apr. 2nd, 2020

American Home Shield Reviews