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American Home Shield Reviews

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8.9

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james m owens Roanoke, VA

I've used them 2 times, first time contractor wasn't knowledgeable, 2 time contractor was great

3 years ago

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Ken Ames, IA

When needed has been easy to work with and very prompt and professional.

3 years ago

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Reply from American Home Shield

Hi Ken,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Richard McDuff Olivehurst, CA

It is easy to setup a clam and they always have somebody available

3 years ago

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Reply from American Home Shield

Hi Richard,
It is our goal to make your AHS experience simple and easy! We hope you continue to have a good experience!

Mar. 22nd, 2021

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EdBales Ball Ground, GA

Easy to request service and know who has been assigned fast.

3 years ago

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Reply from American Home Shield

Hi Ed,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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EStacia Mehta Tracy, CA

Fast, responsive, easy and affordable. Great solution and great service.

3 years ago

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Reply from American Home Shield

Hi EStacia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Karen Krout Findlay, OH

Always prompt service. Quality repair people and companies.

3 years ago

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Reply from American Home Shield

Hi Karen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 16th, 2021

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Rose Kinchen Shreveport, LA

Because they have always recommended the best company to get the job done

3 years ago

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Reply from American Home Shield

Hi Rose,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 24th, 2021

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Jacqueline M Hillman Louisville, KY

the company responds and acts upon my needs in a timely fashion, whoot, whoot!!

3 years ago

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Reply from American Home Shield

Hi Jacqueline,
We are pleased to hear about the service you received from American Home Shield within a timely fashion.

Mar. 18th, 2021

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Lonnie Foster Katy, TX

Quick Response and Great Service. The Company Sent out was very professional.

3 years ago

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Reply from American Home Shield

Hi Lonnie,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 11th, 2021

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L M Lewis Slidell, LA

So far, all my issues have been resolved in a timely manner.

3 years ago

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Reply from American Home Shield

Hi LM,
We are pleased to hear about your most recent experience and the timely service that was provided.

Mar. 11th, 2021

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Charles and Philomene Meriwether Dadeville, AL

AHS gave us quick service. And they show concern for us as their customer.

3 years ago

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Reply from American Home Shield

Hi Charles & Philomene,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 17th, 2021

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Renee Beaman Wilmington, DE

efficient response and all of the work had been excellently by the contractors.

3 years ago

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Reply from American Home Shield

Hi Renee,
Thank you for sharing your most recent experience with us. We hope you continue to enjoy American Home Shield and the contractors we provide to service your home repair needs!

Mar. 16th, 2021

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Victor Villarreal Aurora, CO

Quick and thorough visit very sensitive to Covid protocols.

3 years ago

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Reply from American Home Shield

Hi Victor,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 17th, 2021

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Elizabeth Dames Fort Worth, TX

Because they are very quick to respond when there is an issue with your home!

3 years ago

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Reply from American Home Shield

Hi Elizabeth,
Thank you for sharing your experience with American Home Shield and we hope you continue to enjoy!

Mar. 22nd, 2021

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Katherin Canton Sacramento, CA

Because the app and website are easy to use; service was efficient and timely

3 years ago

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Reply from American Home Shield

Hi Katherine,
I am glad to hear that you found the online portal easy to use. I hope you continue to enjoy AHS and the services we provide!

Mar. 22nd, 2021

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robert adams Milton, DE

in the past year they have vastly improved used to wait. hours on the phone

3 years ago

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Reply from American Home Shield

Hi Robert,
Thank you for sharing your feedback about your overall experience for the past year. I hope you continue to enjoy AHS!

Mar. 18th, 2021

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Samson Libertyville, IL

Timely service, professional approach, explained issues with specific parts id

3 years ago

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Reply from American Home Shield

Hi Samson,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 17th, 2021

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Samantha SelbyKarney Allen, TX

Awesome service, quick, respectful, responsive, and fix our problem

3 years ago

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Reply from American Home Shield

Hi Samantha,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 17th, 2021

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Cyndy Oxendine Perry, GA

Everything was so fast from my phone call to dishwasher replacement.

3 years ago

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Reply from American Home Shield

Hi Cyndy,
We appreciate your feedback about the dishwasher repairs and hope you continue to enjoy!

Mar. 16th, 2021

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Philip Brown McKinleyville, CA

They respond to our service calls quickly, effeciently and effectively.

3 years ago

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Reply from American Home Shield

Hi Philip,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Scott Forest Hill, MD

Great service they always send a technician within 24 hours

3 years ago

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Reply from American Home Shield

Hi Scott,
I am pleased to hear that American Home Shield has provided you with fast service within 24 hours.

Mar. 16th, 2021

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shelly long Grapevine, TX

it is a convenient easy process when requesting service and the servicer is very quick to respond

3 years ago

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Ronda Braga Stillwater, OK

They respond immediately and send qualified contractors for repairs

3 years ago

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Reply from American Home Shield

Hi Ronda,
Thank you for sharing your most recent experience with us. We hope you continue to enjoy American Home Shield and the contractors we provide to service your home repair needs!

Mar. 16th, 2021

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Raymond W Kearney Bakersfield, CA

They have been a good economic match for our life style and aging appliance and infrastructures

3 years ago

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Valerie Bergman Cooper Georgetown, SC

Very easy to work with and they send qualified, professional companies

3 years ago

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Reply from American Home Shield

Hi Valerie,
We hope you continue to have a great experience with AHS and the companies we provide!

Mar. 23rd, 2021

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Jackie Terrell Primos, PA

Good customer services, agents that listen and try to resolve your issue

3 years ago

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Reply from American Home Shield

Hi Jackie,
We are pleased to hear about your customer service experience and the agents that listened effectively to resolve your issue,

Mar. 17th, 2021

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Charles Sitzes Farmersville, TX

We are new to AHS but the problem we had they took care of immediately.

3 years ago

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Reply from American Home Shield

Hi Charles,
Thank you for joining the AHS family! We hope you continue to enjoy the service we provide!

Mar. 18th, 2021

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Lynda Clarkridge, AR

Always professional, helpful and I never have to wait on a response.

3 years ago

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Reply from American Home Shield

Hi Lynda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 16th, 2021

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Melvn Chance Tarboro, NC

I really like their service it means so much to have a quality service my

3 years ago

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Reply from American Home Shield

Hi Melvn,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Mar. 17th, 2021

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Anonymous Norfolk, VA

I asked for a tech to come and check and fix my hvac unit,they told me it will be about 10 days before they could get back and fix the unit,I'm still waiting.

3 years ago

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Reply from American Home Shield

Hi,
I hate to hear about your most recent AHS experience. I would be glad to speak with you to get the issues resolved.

Mar. 15th, 2021

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Ricky Riverview, FL

Always ready to assist and their subcontractor are of superior quality.

3 years ago

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Reply from American Home Shield

Hi Ricky,
We appreciate your feedback about the prompt responsiveness of American Home Shield.

Mar. 18th, 2021

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Jason LaCoste Palmetto, GA

They are good, they come when you call. They usually fix the problem at q controlled cost to me

3 years ago

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Reply from American Home Shield

Hi Jason,
Thank you for sharing your feedback about your AHS experience. It is our goal to ease the cost home home repairs.

Apr. 23rd, 2021

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Byrell Sloat Rosenberg, TX

will try to deny coverage, or if it covered there is something that is not covered that need to be paid by the customer

3 years ago

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David Plainwell, MI

Problem solved quickly and with the right repair professional

3 years ago

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Reply from American Home Shield

Hi David,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Dwane Brooks Lawrenceville, GA

Had a problem and they sent some one right to fix it and it was done.

3 years ago

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Reply from American Home Shield

Hi Dwane,
I am glad to hear about the repairs our tech completed in a timely manner.

Mar. 8th, 2021

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Luna Felix Santa Fe, NM

had a excellent expierence with plumber coming to my house when I had a leak.

3 years ago

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Reply from American Home Shield

Hi Luna,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 5th, 2021

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Lisa Richardson Saint Louis, MO

The AHS agent was amazing and really through for us when our furnace failed.

3 years ago

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Reply from American Home Shield

Hi Lisa,
Thank you for providing us with feedback about your AHS experience and the furnace repairs. We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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Michael Glendale, AZ

I like speaking with people and the robo portion of my calls have been very frustrating.

3 years ago

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Mary Egan East Hampton, CT

Five stars for Mike the serviceman and AHS's very quick response.

3 years ago

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Reply from American Home Shield

Hi Mary,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Tom Ziebert Fort Worth, TX

Quick response. Quick to get you referred to have problems scheduled.

3 years ago

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Reply from American Home Shield

Hi Tom,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick response to all of your home warranty needs.

Mar. 5th, 2021

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Jerry L San Dimas, CA

They have always taken care of my needs in a very timely manner.

3 years ago

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Reply from American Home Shield

Hi Jerry,
I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner.

Mar. 4th, 2021

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Tommie Pochard Norfolk, VA

It is often difficult to get through.Sometimes the person has an accent so thick it is hard to communicate with them.

3 years ago

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Earl Charleston, SC

The customer service is not very helpful and hard to understand. The cost is higher than other programs.

3 years ago

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B Pesch Brandon, SD

Quick response, and quick resolution / repair by the local contractor.

3 years ago

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Reply from American Home Shield

Hi B Pesch,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 26th, 2021

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melinda Canyon Lake, TX

American Home Shield has always been quick to respond to our needs

3 years ago

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Reply from American Home Shield

Hi Melinda,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 26th, 2021

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Linda Long New Braunfels, TX

The response was timely and service people were friendly and professional.

3 years ago

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Reply from American Home Shield

Hi Linda,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Mary Ann Los Gatos, CA

AHS is on top of getting appts set up and making sure they get it done

3 years ago

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Reply from American Home Shield

Hi Mary,
We can’t thank you enough for the kind words about [product/service]. Your review means a lot to us and lets us know we’re on the right track!

Mar. 3rd, 2021

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Joseph Helmle Davenport, IA

Have never fail me in getting the repairs completed in a timely fashion.

3 years ago

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Reply from American Home Shield

Hi Joseph,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 26th, 2021

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Sandra Moselle El Sobrante, CA

Coverage quick response. Reliable affiliates. Good value monthly payment.

3 years ago

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Reply from American Home Shield

Hi Sandra,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2021

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fay mauga San Jose, CA

referred service takes about 1 whole week for emergency case. No shower for a week

3 years ago