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American Home Shield Reviews

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8.9

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N/A Fort Washington, MD

The company they sent out so far has corrected our problem.

3 years ago

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Reply from American Home Shield

Hi,
Thank you for sharing your feedback!

Mar. 4th, 2021

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Michael Higgins Hyattsville, MD

I've had the technician visit twice and the issue is still not completely repaired.

3 years ago

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Joseph Burke Bakersfield, CA

Always handle our calls efficiently. Service within a few days!

3 years ago

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Reply from American Home Shield

Hi Joseph,


We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 26th, 2021

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Jakub K. Arlington Heights, IL

Easy and fast scheduling. No questions asked. 99% of expense covered.

3 years ago

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Reply from American Home Shield

Hi Jakub,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Lynda Brown Apache Junction, AZ

great service and very reliable. The problem was fixed promptly. thank you

3 years ago

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Reply from American Home Shield

Hi Lynda,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 26th, 2021

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Suzanne Fresno, CA

We have had 2 issues which have both been solved to our satisfaction.

3 years ago

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Reply from American Home Shield

Hi Suzanne,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 3rd, 2021

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Emory Cooper Parsonsburg, MD

Excellent service. Always fast to respond with a good tech to fix problem

3 years ago

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Reply from American Home Shield

Hi Emory,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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D'Ete Meacham Sioux City, IA

Quick resolution of claim, professional service, quality service person

3 years ago

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Reply from American Home Shield

Hi D'Ete,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 26th, 2021

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Mr. customer Miccosukee Cpo, FL

No local contractors, and I live in the capital city of Florida.To fix the air conditioner plumbing it takes at least a week

3 years ago

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Reply from American Home Shield

Hi,
Thank you for bringing this to our attention. I would be glad to speak with you to address the plumbing issues.

Feb. 27th, 2021

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Michael R. Cronin Manlius, NY

professional, on time, they pick up when the job is finished.

3 years ago

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Reply from American Home Shield

Hi Michael,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2021

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kathleen garlock Pekin, IL

professionalism and quality of work. scheduling was easy and timely.

3 years ago

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Reply from American Home Shield

Hi Kathleen,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 5th, 2021

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62 Broken Arrow, OK

They respond quickly to requests and send quality repair technicians.

3 years ago

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Reply from American Home Shield

Hi,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 2nd, 2021

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Leslie Borghini West Palm Beach, FL

Fast and efficient service. Follows through on what they say

3 years ago

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Reply from American Home Shield

Hi Leslie,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2021

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Ira Sorkin Ventura, CA

I've never been disappointed. Proffesional, friendly, efficient.

3 years ago

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Reply from American Home Shield

Hi Ira,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Mar. 1st, 2021

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Angela Candee Fort Mill, SC

They are responsive, send good vendors and resolve the issue with no fuss.

3 years ago

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Reply from American Home Shield

Hi Angela,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Mar. 3rd, 2021

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Lorrie Bass Memphis, TN

The service was great and they handled my issue in timely manner

3 years ago

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Reply from American Home Shield

Hi Lorrie,
I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner.

Mar. 4th, 2021

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Becky Harris Newport News, VA

Response and speed of service. Pleasant customer representatives

3 years ago

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Reply from American Home Shield

Hi Becky,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 5th, 2021

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Patty Boise, ID

They are quick and professional. And they seem to care about my needs.

3 years ago

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Reply from American Home Shield

Hi Patty,

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 1st, 2021

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Joe Martelli Redondo Beach, CA

prompt service, good communication, knowledgeable technicians

3 years ago

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Reply from American Home Shield

Hi Joe,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 26th, 2021

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Kristen Filer Tucson, AZ

sometimes the wait time on the phone to contact American Home Shield can be an hour wait.

3 years ago

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Tricia Laguna Niguel, CA

Fixing the problem in a timely manner. Tech was very professional.

3 years ago

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Reply from American Home Shield

Hi Tricia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 2nd, 2021

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Ulysses Shields Melbourne Beach, FL

Excellent customer service delivery when called for services

3 years ago

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Reply from American Home Shield

Hi Ulysses,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 1st, 2021

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Margaret Gallagher Winston-Salem, NC

They have always responded quickly to any problem I have had.

3 years ago

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Reply from American Home Shield

Hi Margaret,
Your feedback is appreciated and we hope you continue to enjoy!

Mar. 1st, 2021

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Carolyn Naranjo Mesa, AZ

TOTALLY AMAZING COMPANY THAT DOES EXACTLY WHAT THEIR CONTRACT PROMISES!

3 years ago

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Reply from American Home Shield

Hi Carolyn,
We really appreciate you being a customer and making us aware of your service experience!

Mar. 4th, 2021

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Donny simpson Tampa, FL

Professional technicians came on time and resolved the problem

3 years ago

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Reply from American Home Shield

Hi Donny,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Mar. 3rd, 2021

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Yvette Mcdonald Prattville, AL

American Home Sheild provides excellent prompt service at a reasonable rate

3 years ago

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Reply from American Home Shield

Hib Yvette,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Mar. 1st, 2021

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Robert Olson Chesterfield, MO

Great Service, Great Coverage, Fair Price, Excellent Preferred Contractor.

3 years ago

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Reply from American Home Shield

Hi Robert,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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Albert Woodbridge, VA

Way they explain to me all my questions and schedule appointments

3 years ago

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Reply from American Home Shield

Hi Albert,
It is our goal to provide you with a smooth process and home repair coverage.

Mar. 8th, 2021

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Nancy Vienna, VA

I have aways received good service and have been happy with the repairs

3 years ago

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Reply from American Home Shield

Hi Nancy,
Thank you for your feedback!

Mar. 5th, 2021

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Deuce Cumming, GA

Quick and reliable service that is appreciated by our entire family.

3 years ago

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Reply from American Home Shield

Hi Deuce,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Debra Dlabaj Waxahachie, TX

Always prompt. I recommend AHSa and tell everyone about them

3 years ago

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Reply from American Home Shield

Hi Debra,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 26th, 2021

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Isabel Williams Fontana, CA

Every time I request service the call is put in and the work gets done.

3 years ago

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Reply from American Home Shield

Hi Isabel,
Thank you for your feedback!

Mar. 8th, 2021

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Jonathan West Palm Beach, FL

Above and beyond getting the right product and replaced what was broken

3 years ago

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Reply from American Home Shield

Hi Jonathan,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Mar. 8th, 2021

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Will Feathers Tucson, AZ

Once information is entered into a work request and sent AHS responds quickly and follows through.

3 years ago

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Jennifer Pagels Richmond, VA

They promptly set an appointment for us. The repairman showed up on time!

3 years ago

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Reply from American Home Shield

Thank you for the kind words, Jennifer! We’re so happy your visit at went so smoothly.

Mar. 3rd, 2021

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Julia Lake Forest, CA

It took more than 3 months to repair my dryer, some of the vendors they work with are not professional

3 years ago

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Sally Festus, MO

Replaced my conpactor but not with the same model. It doesn't seam to be the same quality.

3 years ago

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Laura Langford Peachtree City, GA

excellent service but I would love to talk to a person when scheduling an appointment.

3 years ago

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John B Canton, GA

It just doesn't feel like they select the best contractors to handle some of their service calls.

3 years ago

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Kristin Salinas, CA

So far they seem to be a great company and are quick to handle a claim we had

3 years ago

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Reply from American Home Shield

Hi Kristin,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Gary Honea Fallon, NV

Last claim has taken over a month to get parts to fix a 2 year old dishwasher. That doesn’t make sense.

3 years ago

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Narayanan Balagopal Ladera Ranch, CA

Good coverage and good service. also a good network of contractors

3 years ago

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Reply from American Home Shield

Hi Narayanan,
We are pleased to hear about the coverage American Home Shield has provided you. We hope you continue to enjoy the contractors that we provide as well.

Feb. 23rd, 2021

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Betsy richards Philadelphia, PA

they are a very reliable company. they keep their word and their promises.

3 years ago

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Reply from American Home Shield

Hi Betsy,
We strive to provide you with the best experience and keep our word to deliver you with great service!

Mar. 5th, 2021

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Dianne Miller Semmes, AL

They did a great job. Called 1 day they were here the next!!

3 years ago

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Reply from American Home Shield

Thank you so much for your kind words, Dianne. We really appreciate you taking the time out to share your experience with us!

Mar. 3rd, 2021

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Jen Marietta, GA

They have met my needs for the repairs that I have had in a timely manner

3 years ago

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Reply from American Home Shield

Hi Jen,
I am pleased to hear about your AHS service experience and the repairs that were completed in a timely manner.

Mar. 4th, 2021

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Jon Hewitt, TX

Always take care of problem. They send a repairman quickly.

3 years ago

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Reply from American Home Shield

Hi Jon,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Mar. 4th, 2021

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Garry Stanis Austin, TX

Fast, fixed right first time, no hassle, great communication

3 years ago

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Reply from American Home Shield

Hi Garry,
We appreciate your feedback and hope you continue to enjoy American Home Shield!

Mar. 2nd, 2021

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Charline S Atkinson Montgomery, TX

Have not denied any of my requests, and are very professional,

3 years ago

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Reply from American Home Shield

Hi Charline,
We love to hear when we have provided professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 26th, 2021

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Janeffa Hall Daytona Beach, FL

Excellent co. To work with. Dependable.They use very good contractors.

3 years ago

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Reply from American Home Shield

Hi Janeffa,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 26th, 2021

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Marcelo Orlando, FL

Very good service but could improve by having contractors for same day emergency service.

3 years ago