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American Home Shield Reviews

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8.9

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David Pahrump, NV

5 so far. We'll see how they do when an expensive appliance needs to be replaced. i.e. AC

3 years ago

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Patrick Caprioli Bakersfield, CA

Work satisfaction, customer service and friendly repair personnel.

3 years ago

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Reply from American Home Shield

Hi Patrick,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 5th, 2021

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Cynthia Dawson Chesapeake, VA

always had 3 service with them and they work in a timely manner

3 years ago

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Reply from American Home Shield

Hi Cynthia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Ronda Paducah, KY

They do what they say they will do. Easy to call and make a claim

3 years ago

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Reply from American Home Shield

Hi Ronda,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 8th, 2021

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Cecilia Farias Sacramento, CA

Because of quick service they have on the phone with a REAL PERSON

3 years ago

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Reply from American Home Shield

Hi Cecilia,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 8th, 2021

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Naveena San Jose, CA

They listen to customer, respond accordingly, over all 3 service.

3 years ago

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Reply from American Home Shield

Hi Naveena,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 4th, 2021

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Lillian Rivers Livonia, MI

Always works with the client which is a rarity with many companies!

3 years ago

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Reply from American Home Shield

Hi Lillian,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 8th, 2021

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Devonna James Woodway, TX

They make it easy to file a work order, & keep me posted on progress.

3 years ago

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Reply from American Home Shield

Hi Devonna,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Henry Casamayor Springdale, AR

Timeliness, and Customer a service and the level of coverage is great

3 years ago

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Reply from American Home Shield

Hi Henry,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Redenna Robinson Fresno, TX

The service is 4. Works very fast to resolve customers issues.

3 years ago

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Reply from American Home Shield

Hi Redenna,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 4th, 2021

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star star star star star

Jim reilly Providence Forge, VA

Got the job done no hassles set up gooud vendor communication was 3

3 years ago

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Reply from American Home Shield

Hi Jim,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 8th, 2021

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Homer Kabir Rancho Cucamonga, CA

very fast respond . great customer service you guys are 5 ...

3 years ago

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Reply from American Home Shield

Hi Homer,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Stacie Sawvell Edmond, OK

Great service. On time and professional. Friendly. Solve the problems.

3 years ago

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Reply from American Home Shield

Hi Stacie,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 5th, 2021

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star star star star star

Suzanne Land Fort Worth, TX

I rarely have a problem wit a claim. When I do, it is quickly resolved.

3 years ago

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Reply from American Home Shield

Hi Suzanne,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Patty Smelcer Mahomet, IL

Easy process and true to word. Made stressful situation so much easier

3 years ago

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Reply from American Home Shield

Hi Patty,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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J Joley Fort Wayne, IN

Always professional and contact you immediately. I recommend them highly

3 years ago

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Reply from American Home Shield

Hi J Joley,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 5th, 2021

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Amy Arlington, TX

Very professional and helpful. Easy to schedule service. Quick to respond.

3 years ago

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Reply from American Home Shield

Hi Amy,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Marie Virginia Beach, VA

Whenever I call I have no hassle, my situation is taken care of right away.

3 years ago

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Reply from American Home Shield

Hi Marie,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 8th, 2021

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L. Armstrong Garner, NC

They have always been consistent and the contractors are very knowledgeable.

3 years ago

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Reply from American Home Shield

Hi L. Armstrong,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2021

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Tajon Florissant, MO

From the time I called with my claim, the process was very smooth and easy.

3 years ago

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Reply from American Home Shield

Hi Tajon,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 4th, 2021

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Shelley Trela Saint Augustine, FL

prompt and courteous and completed the work quickly with no mess to clean up

3 years ago

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Reply from American Home Shield

Hi Shelley,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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Pamela 2banks Indian Wells, CA

Every repair I have requested has been done in a timely an 5 manner.

3 years ago

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Reply from American Home Shield

Hi Pamela,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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D. L. Troy, MO

They did exactly as they said they would do and the response was very quick.

3 years ago

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Reply from American Home Shield

Hi D.L., Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 8th, 2021

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Steve servold Scottsdale, AZ

Timing and ability to to call ahead of time to let you know they were coming

3 years ago

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Reply from American Home Shield

Hi Steve,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 5th, 2021

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Luis Luna Pasadena, TX

Quick prompt resolution to issues I have with my home. Glad I had the Shield!

3 years ago

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Reply from American Home Shield

Hi Luis,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Andy Britt San Antonio, TX

Each time I have called, no hassle, no runaround, and great customer service

3 years ago

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Reply from American Home Shield

Hi Andy,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 4th, 2021

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star star star star star

Deanna Johnson Chesapeake, VA

Timely service and professionalism. Contractors are friendly and professional

3 years ago

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Reply from American Home Shield

HI Deanna,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Gail Herman-Holt Las Vegas, NV

They do what they say in a very timely fashion. 5 service, great company.

3 years ago

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Reply from American Home Shield

Hi Gail,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Richard Gary, IN

5 SERVICE, VERY PROFESSIONAL, EXTREMELY FRIENDLY, AND HEARTFELT PERSONNEL

3 years ago

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Reply from American Home Shield

Hi Richard,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 5th, 2021

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star star star star star

Glenda Aparicio Henderson, NV

They have been efficient, and fixed the problem as promised.

3 years ago

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Reply from American Home Shield

Hi Glenda,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Loretta Maria Walton Sacramento, CA

They go over and above one getting someone out to assist you

3 years ago

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Reply from American Home Shield

Hi Loretta,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 5th, 2021

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Diggy San Diego, CA

They are easy to get ahold of and their service is accurate.

3 years ago

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Reply from American Home Shield

Hi Diggy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 5th, 2021

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Debra Barber Capitol Heights, MD

Because they come do the job you want done in a timely manner

3 years ago

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Reply from American Home Shield

Hi Debra,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Elisa Ingram Franklin, TN

Always quick response, partner with very reliable companies.

3 years ago

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Reply from American Home Shield

Hi Elisa,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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star star star star star

R Harris Dripping Springs, TX

Request for service easy to do and taken care in timely manner

3 years ago

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Reply from American Home Shield

Hi R Harris,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Roy Griffin Waco, TX

Dependable and efficient always gets me a great contractor!!!!

3 years ago

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Reply from American Home Shield

Hi Roy,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Luis DeLeon Brentwood, CA

Ease of asking for help when something at home is not working.

3 years ago

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Reply from American Home Shield

Hi Luis,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 5th, 2021

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star star star star star

Nelson A. Dallas, TX

Always been able to respond to my requests/concerns and quickly

3 years ago

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Reply from American Home Shield

Hi Nelson,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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star star star star star

Enrique A Ervesun Fishers, IN

They were very professional and efficient in solving the problem

3 years ago

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Reply from American Home Shield

Hi Enrique,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Sonia Greenberg Marietta, GA

Very professional and knowledgeable. Always on time, never late.

3 years ago

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Reply from American Home Shield

Hi Sonia,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 5th, 2021

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star star star star star

Juanita Juaita Mebane, NC

very reliable and prompt, which means alot when you have no heat

3 years ago

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Reply from American Home Shield

Hi Juanita,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Duane Halbur Bettendorf, IA

Helped problem solve when there was an issue with the contractor

3 years ago

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Reply from American Home Shield

Hi Duane,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Feb. 8th, 2021

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star star star star star

Christine Mancos, CO

Always efficient, friendly, 3 crew work, quality installation.

3 years ago

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Reply from American Home Shield

Hi Christine,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Rosie Hickle Laredo, TX

were quick to respond and keep me up to date with my appointments

3 years ago

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Reply from American Home Shield

Hi Rosie,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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N N Wilmington, NC

3 prompt service, great technicians, will recommend to anyone!

3 years ago

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Reply from American Home Shield

Hi,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 4th, 2021

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star star star star star

Susan Feller-Flores Davenport, IA

They get to business as soon as I make the call to fix something.

3 years ago

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Reply from American Home Shield

Hi Susan,
We are pleased to hear about the timely service that you have experienced with American Home Shield.

Feb. 8th, 2021

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star star star star star

Tony Wild Pawtucket, RI

Overall great bang-for-buck service. Quick resolution to my issue.

3 years ago

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Reply from American Home Shield

Hi Tony,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Feb. 4th, 2021

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Doug Kilgore, TX

They honor their commitments and respond very quickly. They generally send very good people

3 years ago

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star star star star star

Britton Priddy Fort Worth, TX

Great service and service personal are always professionals

3 years ago

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Reply from American Home Shield

Good morning Britton,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 26th, 2021

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Milagros D. Robinson Copperas Cove, TX

I'm very happy with this company, they took care of my problem and sent me a great garage company.

3 years ago