American Home Shield: Read 34,360 User Reviews From Real Homeowners

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Verified Customer

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Tommy Edgar Whitney, TX

Great response to problems and professional service providers

3 years ago

Reply from American Home Shield

Hi Tommy,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 26th, 2021

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Verified Customer

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Cristina Houston, TX

Professionalism. Excellent service. I'm very happy with the service.

3 years ago

Reply from American Home Shield

Hi Cristina,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 26th, 2021

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Verified Customer

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James Cooper Houston, TX

All problems taken care of in a timely manner by good contractors.

3 years ago

Reply from American Home Shield

Hi James,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Nancy Neel Silsbee, TX

They are very helpful and always have taken care of everything I needed

3 years ago

Reply from American Home Shield

Hi Nancy,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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David E. Hartz New Braunfels, TX

Very responsive and professional. Good recommendations for replacement.

3 years ago

Reply from American Home Shield

Hi David,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 25th, 2021

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Verified Customer

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Jennifer Aransas Pass, TX

They have replaced numerous appliances for me, but the last transaction did not go smoothly.

3 years ago

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Verified Customer

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Leigh Colorado Springs, CO

They always come through with someone who can fix the problem.

3 years ago

Reply from American Home Shield

Hi Leigh,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Haley Albuquerque, NM

Response and customer service. I've always had my issues solved

3 years ago

Reply from American Home Shield

Hi Haley,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Verified Customer

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Rad Druen Las Vegas, NV

Get the job done in a timely manner, with knowledgeable servicemen

3 years ago

Reply from American Home Shield

Hi Rad,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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Mama D Newbury Park, CA

Limited list of contracted vendors and extreme difficulty reaching a human at AHS to resolve questions.

3 years ago

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Verified Customer

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Raul Martinez Panorama City, CA

I like the service very fast thank you for good customer service

3 years ago

Reply from American Home Shield

Hi Raul,
Thank you for your feedback!

Jan. 30th, 2021

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Verified Customer

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Rob Lake Elsinore, CA

Does not stick to service fee! Tells you not to pay the contractor when they show up then allows contractor to charge 3 times service fee for a simple job.

3 years ago

Reply from American Home Shield

Hi Rob,
I hate to hear about your most recent AHS customer service experience to get the issues repaired. I would be glad to speak with you and get the issues resolved.

Jan. 28th, 2021

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Verified Customer

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Robert Stockton, CA

Everything was good and they was really helpful and quick response to my need.

3 years ago

Reply from American Home Shield

Hi Robert,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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Jeremiah Rio Dell, CA

Excellent fast efficient service friendly staff when you call

3 years ago

Reply from American Home Shield

Hi Jeremiah,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Verified Customer

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Daniel Augusta, GA

Efficient and great customer service. Quick response and cost effective

3 years ago

Reply from American Home Shield

Hi Daniel,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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T Peters West Palm Beach, FL

I requested service after 8am and by 1pm a contractor was at my house

3 years ago

Reply from American Home Shield

Hi T Peters,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Mark Lithia, FL

Covered the two issues I had in a fast and professional manner

3 years ago

Reply from American Home Shield

Hi Mark,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 26th, 2021

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Verified Customer

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Joel Burwash Hernando, FL

Very helpful beginning to end and very prompt and courteous

3 years ago

Reply from American Home Shield

Hi Joel,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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Ken Seiler Memphis, TN

They responded quickly and got the problem fixed just as fast.

3 years ago

Reply from American Home Shield

Hi Ken,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jan. 30th, 2021

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Verified Customer

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Charletha Toledo, OH

Great Service, great value and protection all at great price.

3 years ago

Reply from American Home Shield

Hi Charletha,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Mark Ritts Streetsboro, OH

Have always been quick to help solve any issues brought to them.

3 years ago

Reply from American Home Shield

Hi Mark,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Richard Gannon Lawrenceburg, IN

Value, High Quality Service Representatives, Attentive to priorities

3 years ago

Reply from American Home Shield

Hi Richard,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Verified Customer

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Marvin Will Evansville, IN

Very good and quick service.Serviceman was very nice and seemed to know what to do.

3 years ago

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Verified Customer

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Roger Kennedy Cedar Rapids, IA

Great service when needed. Always on time service and quality of work.

3 years ago

Reply from American Home Shield

Hi Roger,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Debby Whitmore Saint Louis, MO

No problems with my request .. Had a service company call the same day

3 years ago

Reply from American Home Shield

Hi Debby,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Cole Belton, MO

We've only used them once, but the service we received was excellent!

3 years ago

Reply from American Home Shield

Hi Cole,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 30th, 2021

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Verified Customer

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CC Mc Kinney, TX

easy transaction, work men were very professional and knowlegeable.

3 years ago

Reply from American Home Shield

Hi CC,
We appreciate your feedback and hope you continue to enjoy American Home Shield.

Jan. 26th, 2021

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Verified Customer

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Anonymous Sherman, TX

because i've been paying them for years, and when i need them to fix my stuff they said it is not covered. this company sucks !!!!! switching to a diferent one.

3 years ago

Reply from American Home Shield

Hi,
I hate to hear about your most recent AHS customer service experience to get the issues repaired. I would be glad to speak with you and get the issues resolved.

Jan. 28th, 2021

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Verified Customer

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Greg loturco Houston, TX

Good and fixed it. No time. Called well would like to use them again.

3 years ago

Reply from American Home Shield

Hi Greg,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Verified Customer

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Toni Anton Vancouver, WA

Very quick and excellent service. I was very pleased with the whole process

3 years ago

Reply from American Home Shield

Hi Toni,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Deb Lancaster, PA

Prompt excellent service. Helpful, knowledgeable service person.

3 years ago

Reply from American Home Shield

Hi Deb,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Charlesetta Mathis Woodbridge, VA

Great response, in less than 24 hours I had a vendor to make an appointment.

3 years ago

Reply from American Home Shield

Hi Charlesetta,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Caroline OBrien Gastonia, NC

Handled everything in a timely manner and the issue was resolved

3 years ago

Reply from American Home Shield

Hi Caroline,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Miriam Sharpley Cameron, SC

Great service, worker on time new what was wrong went right to it.

3 years ago

Reply from American Home Shield

Hi Miriam,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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Aline Bear, DE

They are very reliable and I am very pleased with their service.

3 years ago

Reply from American Home Shield

Hi Aline,
We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Feb. 1st, 2021

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Verified Customer

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basa Silver Spring, MD

for a superb job, well done, very good Company, excellent coverage

3 years ago

Reply from American Home Shield

Hi Basa,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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James Cain Panama City Beach, FL

Very dependable, friendly and they stand behind there services

3 years ago

Reply from American Home Shield

Hi James,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Feb. 1st, 2021

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Verified Customer

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Zoe Lattimer North Miami, FL

Ease of contact and referrals that complete the job as required

3 years ago

Reply from American Home Shield

Hi Zoe,
We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Feb. 1st, 2021

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Verified Customer

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Christopher Hohn Madisonville, TN

Great service fast and they listened when I didn't want some no name service

3 years ago

Reply from American Home Shield

Hi Christopher,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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chester d kozlowski Rockville, IN

they have always come through. have fixed or replaced items in a timely matter

3 years ago

Reply from American Home Shield

Hi Chester,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Kenneth Sarver Romeo, MI

They have been very reliable and the company's used have been good.

3 years ago

Reply from American Home Shield

Hi Kenneth,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jan. 30th, 2021

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Verified Customer

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Sondra Hayes Zachary, LA

I've been a customer for 3 years. Their rates are affordable and standard.

3 years ago

Reply from American Home Shield

Hi Sondra,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Feb. 1st, 2021

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Verified Customer

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Jorge Aguilera Plano, TX

Initially it is a bit complicated to completely understand what is actually covered.

3 years ago

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Verified Customer

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HELEN DAVIS Midlothian, TX

i have no problems WHEN I NEEDED WORK DONE THEY ALWAYS GET RIGHT ON IT

3 years ago

Reply from American Home Shield

Hi Helen,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Feb. 1st, 2021

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Verified Customer

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James Merriman San Antonio, TX

Right there when you need them and their prices are about right

3 years ago

Reply from American Home Shield

Hi James,
Thank you for your feedback!

Jan. 30th, 2021

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Verified Customer

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CARLOS YBARRA Nurillo, TX

Quick response and great service. Easy online appointment request.

3 years ago

Reply from American Home Shield

Hi Carlos,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

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Verified Customer

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Vakentin Nunez Newman, CA

Good service on time and very helpful we live American home shield

3 years ago

Reply from American Home Shield

Hi Vakentin,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jan. 22nd, 2021

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Verified Customer

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Deborah Smyth Abingdon, VA

Professional contractors are contacted asap and fix the issue adequately.

3 years ago

Reply from American Home Shield

Hi Deborah,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jan. 25th, 2021

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Verified Customer

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marvin harris Navarre, FL

Very Satisfied. Everyone associated with AHS have been professional.

3 years ago

Reply from American Home Shield

Hi Marvin,
We appreciate your feedback and hope you continue to enjoy American Home Shield.

Jan. 26th, 2021

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Verified Customer

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Roque Gonzalez Brooksville, FL

They have saved my house so many times. They are trustworthy a d fast!

3 years ago

Reply from American Home Shield

Hi Roque,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jan. 30th, 2021

American Home Shield Reviews