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American Home Shield Reviews

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8.9

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Rich B. McKeesport, PA

Fast, efficient, courteous. Took care of my issues quickly and professionally.

3 years ago

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Reply from American Home Shield

Hi Rich,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2021

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Margie Sanders Placentia, CA

They came early and handled the problem quickly, politely, and professionally.

3 years ago

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Reply from American Home Shield

Hi Margie,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 4th, 2021

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Curtis Kniffen Bakersfield, CA

Professionalism and follow through. They are amazing at what they do.

3 years ago

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Reply from American Home Shield

Hi Curtis,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2021

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Troy Hamilton Orangevale, CA

Great customer service and willing to work with my hectic schedule

3 years ago

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Reply from American Home Shield

Hi Troy,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Jun. 8th, 2021

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Fan Yu Renton, WA

Easy to get help, fast responding. Customer service is good.

3 years ago

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Reply from American Home Shield

Hi Fan Yu,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2021

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LtanyaFaulk Muskogee, OK

Got job done in a timely manner this time, I feel much better

3 years ago

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Reply from American Home Shield

Hi Ltanya,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Mauricio Guzman Riverside, CA

Professionalism, clear communications and expectations set.

3 years ago

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Reply from American Home Shield

Mauricio,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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LARRY D. ALCORN Quincy, IL

Very courteous and prompt. Very accommodating service professionals.

3 years ago

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Reply from American Home Shield

Hi Larry,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Thomas j Welsh Jr Memphis, TN

The job got done to the fullest. I feel like I am saving money.

3 years ago

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Reply from American Home Shield

Hi Thomas,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Bridget Thomas Pikesville, MD

I have always had my appliances looked at quickly & repaired efficiently.

3 years ago

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Reply from American Home Shield

Hi Bridget,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Blanca Uribe Camas, WA

I have been having an on going issue for 1.5 yrs on my washer with not the result I want for my CA home. My WA home I have had good results.

3 years ago

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Reply from American Home Shield

Hi Blanca,
Thank you for bringing the ongoing issues with the washer machine to our attention. I will be contacting you to assist with a resolution.

May. 27th, 2021

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Tomas McKinleyville, CA

American Home Sheild is easy to use and good customer services.

3 years ago

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Reply from American Home Shield

Hi Tomas,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Glenda Hewlin Baltimore, MD

Technician showed up and repaired my refrigerator handle within minutes very professional.

3 years ago

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Dana Mundelein, IL

Technicians were knowledgeable n AHS lived up to their contract promises.

3 years ago

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Reply from American Home Shield

Hi Dana,

I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 24th, 2021

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William Morrison Galt, CA

Quick and complete service. Great repair and service personnel.

3 years ago

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Reply from American Home Shield

Hi William,
Thank you for your feedback and we hope you continue to enjoy American Home Shield and the service we provide!

May. 25th, 2021

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Harold May Glendale, AZ

The company that is assigned to our need always does a good job.

3 years ago

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Reply from American Home Shield

Hi Harold,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Crystal Alexander North East, MD

I have had good and bad experiences with the service the have provided. Some of their contractors are questionable.

3 years ago

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Carol Elkins Cincinnati, OH

Had to call numerous times to get a response. Seems there was a computer glitch and it delayed my service request. It was very frustrating.

3 years ago

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Reply from American Home Shield

Hi Carol,
Thank you for making us aware of your most recent service experience with an AHS. I would be glad to speak with you to get the issues resolved.

May. 27th, 2021

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Julie Tucker Taylorsville, NC

Their service is wonderful. Their value is worth the money.

3 years ago

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Reply from American Home Shield

Hi Julie,

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2021

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Robert Blackman Evansville, IN

Easy to do business with. Do what they advertise they will do.

3 years ago

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Reply from American Home Shield

Hi Robert,
Thank you for your feedback!

May. 25th, 2021

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Jim Cofer Colleyville, TX

If your issue is an easy fix everything is great. If you have a problem with a vendor or an issue, it is impossible to get a resolution complete nightmare

3 years ago

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Reply from American Home Shield

Hi Jim,
Thank you for making us aware of your most recent service experience with an AHS. I would be glad to speak with you to get the issues resolved.

May. 27th, 2021

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David Johnson Crawfordsville, IN

They were on time and fixed the problem like the pro they are.

3 years ago

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Reply from American Home Shield

Hi David,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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TPhillips

Customer Service is always superb, and the techs are always on time.

3 years ago Edited January 10, 2024

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Reply from American Home Shield

Hi TPhillips,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2021

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Donnie cook Frankfort, KY

Very quick to get things taken care of. Excellent communication

3 years ago

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Reply from American Home Shield

Hi Donnie,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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Kenneth N Columbus, OH

Whenever I need a repair or estimate, AHS has always come through for me.

3 years ago

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Reply from American Home Shield

Hi Kenneth,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 27th, 2021

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Keena Lykins Oxford, OH

I have never had a problem with a claim. Service is always fast and courteous.

3 years ago

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Reply from American Home Shield

Hi Keena,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 25th, 2021

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Karen Brown Springfield, OH

They do not have enough companies to handle their customers needs. The wait time for any technician is just too long

3 years ago

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Tony Burgart Clive, IA

Quick response and follow up, mechanic was on time and had great communication

3 years ago

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Reply from American Home Shield

Hi Tony,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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LJ Eden Prairie, MN

Service requests are easy. No hassle fixes. Never any issues.

3 years ago

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Reply from American Home Shield

Hi LJ,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

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Linda Baldwin Saint Louis, MO

They provided expert company to resolve a plumbing problem l

3 years ago

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Reply from American Home Shield

Hi Linda,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Gayla Webster Springfield, MO

They were quick to respond to my request and the technician fixed the problem .

3 years ago

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Reply from American Home Shield

Hi Gayla,
We are pleased to hear about your service experience and the technicians that have completed repairs.

May. 25th, 2021

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Eric Carlisle Sherwood, AR

Have always provided high quality service with quick response time.

3 years ago

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Reply from American Home Shield

Hi Eric,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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Pablo Santana Cache, OK

Excellent customer service, prompted response to service calls

3 years ago

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Reply from American Home Shield

Hi Pablo,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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Doug Thomas Tulsa, OK

The coverage is as represented and I can rely on prompt service.

3 years ago

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Reply from American Home Shield

Hi Dougm
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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Brenda S Henley Muskogee, OK

They have always been very quick and helpful to get my problem fixed.

3 years ago

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Reply from American Home Shield

Hi Brenda,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 22nd, 2021

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Geila Henry Forney, TX

Quick Setup, professional, attentative, contractor did a good job

3 years ago

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Reply from American Home Shield

Hi Geila,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2021

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Linda Houston, TX

They were quick to respond to send needed repairs to my refrigerator.

3 years ago

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Reply from American Home Shield

Hi Linda,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 25th, 2021

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Carrol Shearer Corpus Christi, TX

They always come through for me quickly, professionally and courtesy

3 years ago

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Reply from American Home Shield

Hi Carrol,
Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2021

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Mark Larocque Phoenix, AZ

They are quick to respond to service requests getting repair people out quickly

3 years ago

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Reply from American Home Shield

Hi Mark,

We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 25th, 2021

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Karen Bowers North Las Vegas, NV

Always available & very helpful very professional & great follow up with everything

3 years ago

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Marty Gardnerville, NV

Easy to request service. Work was assigned and completed quickly.

3 years ago

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Reply from American Home Shield

Hi Marty,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 22nd, 2021

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Anthony Blissett Desert Hot Springs, CA

Multiple repairs, would have cost a lot more without a protection plan.

3 years ago

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Reply from American Home Shield

Hi Anthony,
It is a pleasure to read feedback about our customers service experience! I hope you continue to enjoy American Home Shield and the coverage we provide!

May. 25th, 2021

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Mary Kovar-Rossi Rocklin, CA

All problems have been addressed and fixed in a timely manner.

3 years ago

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Reply from American Home Shield

Hi Mary,
Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 25th, 2021

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Alan Held Vacaville, CA

They communicate and stay on the problem till it's completed!

3 years ago

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Reply from American Home Shield

Hi Alan,
Thank you for your feedback!

May. 24th, 2021

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Cynthia L. Martinez West Sacramento, CA

I have had good luck with the companies they have sent to help fix things.

3 years ago

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Reply from American Home Shield

Hi Cynthia,
We appreciate your feedback and hope you continue to enjoy!

May. 22nd, 2021

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Carole Foos Roseville, CA

AHS is trustworthy, honest, and responded to my problem quickly.

3 years ago

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Reply from American Home Shield

Hi Carole,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 22nd, 2021

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Collin Hackettstown, NJ

Reasonable price. Great coverage. Good and efficient customer service

3 years ago

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Reply from American Home Shield

Hi Collin,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021

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MARTIN SCHWARTZ Owings Mills, MD

Contractors not always very good. Had $1,.800 out of pocket on a recent (covered) heat pump replacement .

3 years ago

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Buddy B. Woodbridge, VA

Response time, service providers professional, excellent results.

3 years ago

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Reply from American Home Shield

Hi Buddy,
I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 22nd, 2021

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Christina Richmond, VA

AHS has been an easy company to work with and the process is very efficient.

3 years ago

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Reply from American Home Shield

Hi Christina,

Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 25th, 2021