American Home Shield: Read 34,902 User Reviews From Real Homeowners

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Verified Customer

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Lonnie Graham El Paso, TX

They are quick and efficient! Very friendly and good customer service.

3 years ago

Reply from American Home Shield

Hi Lonnie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Brenda Harvey New Braunfels, TX

The contractor contacted us quickly and was able to help within 24 hours

3 years ago

Reply from American Home Shield

Hi Brenda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Aaron Taylor Hickory, NC

Quick attention to getting job done and speed of getting contractors to the job

3 years ago

Reply from American Home Shield

Hi Aaron, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Sharon Witt Fountain Hills, AZ

It was easy to get my job done! Phone call & they did the rest!

3 years ago

Reply from American Home Shield

Hi Sharon, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 15th, 2022

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Verified Customer

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Jennifer M Van Tassel Cameron, NC

Excellent service, fast response and provided me with updates on providers

3 years ago

Reply from American Home Shield

Hi Jennifer, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Verified Customer

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Rachel Davis Memphis, TN

Everything went according to plan can't complain would use again

3 years ago

Reply from American Home Shield

Hi Rachel,We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 7th, 2022

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Verified Customer

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Malcolm Heiser Prescott, AZ

AHS has been very responsive and thorough in their claims process.

3 years ago

Reply from American Home Shield

Hi Malcolm, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Jose San Jacinto, CA

I had a couple de issues and they resolved very fast and professionally

3 years ago

Reply from American Home Shield

Hi Jose, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Riches Henderson, NV

Helped with our problems with electricity And sir conditioner

3 years ago

Reply from American Home Shield

Hi Riches, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Irma Lozano Fresno, CA

Excellent service, the companies you use to service are always the best

3 years ago

Reply from American Home Shield

Hi Irma, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Jun. 7th, 2022

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Verified Customer

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Veronica Jennings Rocky Mount, NC

They resolved my issues promptly, professionally and satisfactory.

3 years ago

Reply from American Home Shield

Hi Veronica, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Suzanne Vaughn Jacksonville, FL

The process was easy. The work was handled in a timely manner.

3 years ago

Reply from American Home Shield

Hi Suzanne, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Verified Customer

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Corinea Lee Montrose Heights, VA

They do things in a timely manner, setting apptments was very easy

3 years ago

Reply from American Home Shield

Hi Corinea, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Verified Customer

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Amy Mantooth Oklahoma City, OK

Fast and speedy work done. Workers are also friendly when they come over.

3 years ago

Reply from American Home Shield

Hi Amy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Charlene Berger Snellville, GA

They were very friendly helpful with finding a good quality plumber

3 years ago

Reply from American Home Shield

Hi Charlene, We appreciate your feedback and hope you continue to enjoy AHS and the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Linda Albers Laguna Hills, CA

Home Shield is always efficient and the technicians timely perform the work.

3 years ago

Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 3rd, 2022

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Verified Customer

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Stephen Charlotte, NC

Prompt service from Cain Home Repairs, a top shelf AHS contracted provider.

3 years ago

Reply from American Home Shield

Hi Stephen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 7th, 2022

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Verified Customer

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Reginald G Bagube Jr Sparks, NV

Always quick to assign a contractor to fix the problem; no hesitation ever!

3 years ago

Reply from American Home Shield

Hi Reginald, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Sandy Talmadge Roberts Lexington, MO

AHS TECHS DELIVERED NEW FRIDGE AND RENOVED OLD FRIDGE Within UNDER 45 MINUTES

3 years ago

Reply from American Home Shield

Hi Sandy, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 7th, 2022

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Verified Customer

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Tony Sands Cantonment, FL

Very fast response time and very professional. Worth every dollar!

3 years ago

Reply from American Home Shield

Hi Tony, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Jun. 3rd, 2022

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Verified Customer

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Dan Norton Olive Branch, MS

Items repaired in a timely manner and the quality of the work was great

3 years ago

Reply from American Home Shield

Hi Dan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 7th, 2022

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Verified Customer

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KRISTIE J CAPTAIN Sulphur, LA

Tri's AC did a great job with our AC units and checked all 4 of them

3 years ago

Reply from American Home Shield

Hi Kristie, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jun. 9th, 2022

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Verified Customer

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Mithun C Plano, TX

Helped me in resolving my AC issue by allocating a technician quickly.

3 years ago

Reply from American Home Shield

Hi Mithun, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 3rd, 2022

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Verified Customer

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Samuel DeWalt Missouri City, TX

Had a problem with A H S one of the contractors who didn't finish the job on my A/C

3 years ago

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Verified Customer

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Belinda

It's been about three weeks since the company came out to look at my refrigerator and they said they had to order parts and I still have not received the parts

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 2nd, 2022

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Verified Customer

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Kevin Bullock Salem, OR

Waiting over a month on a part for a discontinued oven - c'mon, let's just replace the oven already!!!

3 years ago

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Verified Customer

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Filomena de Chiara Harold, FL

For all the money I pay into this warranty service, when I actually had a claim I had to out of pocket 3/4 of the cost.

3 years ago

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Verified Customer

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Crystal Jones Savannah, GA

I've had a work order in Since Dec 1, 2021 and it wasnt resolved until May 25. The length has now cause another issue.

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate that your experience was not what you expected. I would be happy to assist you if any assistance is needed.

Jun. 6th, 2022

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Verified Customer

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Relecia Foushee Greensboro, NC

I have had to call for the same thing several times and they don't replace the item, just piece mill parts together.

3 years ago

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Verified Customer

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Betsy Peacock Vacaville, CA

Had water leak in garage from upstairs toilet. Their recommended plumber said he could make it in a week.

3 years ago

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Verified Customer

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Samson Williams Milwaukee, WI

When ordering service for my fridge I wasn't told that secondary garage fridges are not covered under my plan

3 years ago

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Verified Customer

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Erma Laster-Boone Waco, TX

Recfurbished A/C compressor lasted for 14 days & to date I'm waiting on 2nd compressor for 7 days and this after calling AHS and local contractor Blizzard Air several times

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Jun. 6th, 2022

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Verified Customer

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Armando Martinez Esquivel Waxahachie, TX

They work on my system until it was right and now it works perfect.

3 years ago

Reply from American Home Shield

Hi Armando, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Nadia Velasquez Humble, TX

Service was quick, i was always kept up to date, great customer service

3 years ago

Reply from American Home Shield

Hi Nadia, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Karl Caton Bowie, MD

On time Operating equipment No problems with function of equipment

3 years ago

Reply from American Home Shield

Hi Karl, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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Barbara Boone Beaumont, TX

Chris was our technician and we appreciate his professionalism and kindness.

3 years ago

Reply from American Home Shield

Hi Barbara, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 31st, 2022

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Verified Customer

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Brittany Kilgore, TX

We have been so pleased with the affordability, coverage, and timeliness.

3 years ago

Reply from American Home Shield

Hi Brittany, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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Andy Becker Marietta, GA

They cane when them said they would and fixed the leak very professionally

3 years ago

Reply from American Home Shield

Hi Andy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 31st, 2022

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Verified Customer

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Bontheia Chatman Spring, TX

professional, timely, fair price, fast response to my service calls

3 years ago

Reply from American Home Shield

Hi Bontheia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 30th, 2022

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Verified Customer

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William F Seitl Indianapolis, IN

ON the spot and on time and got the problem fix in 60 minutes

3 years ago

Reply from American Home Shield

Hi William, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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ALI VASQUEZ Mather, CA

Really quick respond in any claim made, also good preventive service.

3 years ago

Reply from American Home Shield

Hi Ali, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Andrea West Palm Beach, FL

Every experience has been handled professionally and quickly

3 years ago

Reply from American Home Shield

Hi Andrea, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 30th, 2022

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Verified Customer

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Mary Pendergrass Saint Paul, MN

They always work to help me resolve any issues as quickly as possible.

3 years ago

Reply from American Home Shield

Hi Mary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 30th, 2022

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Verified Customer

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Bernardo S. Acosta JR Lexington, KY

Great customer service . Easy process and great communication

3 years ago

Reply from American Home Shield

Hi Bernardo, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 8th, 2022

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Verified Customer

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Thomas Bryan Houston, TX

They took responsibility and corrected and fixed everything , thanks

3 years ago

Reply from American Home Shield

Hi Thomas, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Jun. 9th, 2022

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Verified Customer

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Erica Sanders Antioch, CA

The technicians sent out always go above and beyond to fix the problem

3 years ago

Reply from American Home Shield

Hi Erica, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!

Jun. 7th, 2022

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Verified Customer

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Wanda Davis Delano, TN

Fast service, courteous representatives, speed of resolving problems.

3 years ago

Reply from American Home Shield

Hi Wanda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Jun. 8th, 2022

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Verified Customer

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John Williams Jonesboro, AR

Good service, contractors, and systems to handle homeowners needs

3 years ago

Reply from American Home Shield

Hi John, We appreciate your feedback and hope you continue to enjoy the technicians American Home Shield provides!

Jun. 7th, 2022

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Verified Customer

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Karen bell Houston, TX

Every time something has broken at my home it was either fixed or replaced

3 years ago

Reply from American Home Shield

Hi Karen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Jun. 2nd, 2022

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Verified Customer

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Robert (Bob) Burns Fort Myers, FL

inspection and replacement was done on schedule as instructed.

3 years ago

Reply from American Home Shield

Hi Robert, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Jun. 15th, 2022

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