American Home Shield: Read 34,366 User Reviews From Real Homeowners

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Verified Customer

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Becky Cedar Rapids, IA

The are prompt in responding and the services sent out have been awesome.

2 years ago

Reply from American Home Shield

Hi Becky, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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Bob Jones Port Orchard, WA

The job was completed and no problems. Technician was knowledgeable.

2 years ago

Reply from American Home Shield

Hi Bob, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 10th, 2022

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Verified Customer

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Jane Garcia Phoenix, AZ

The operator and technician was professional and promptness

2 years ago

Reply from American Home Shield

Hi Jane, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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Mr Taylor Salisbury, NC

they were great did thingd I did not know I would recommend them of course

2 years ago

Reply from American Home Shield

Hi Mr. Taylor, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

May. 10th, 2022

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Verified Customer

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Christopher Mattin Sherwood, AR

Based on the reviews, services offered and customer services.

2 years ago

Reply from American Home Shield

Hi Christopher, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

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Verified Customer

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George erdos Owings Mills, MD

Because they were prompt to send a service person to my house

2 years ago

Reply from American Home Shield

Hi George, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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Stan Delmore Sun City, CA

Don't like talking to a rep in the Philippines for my problem in California! Quit out sourcing jobs to other countries!

2 years ago

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Verified Customer

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Lanny Columbia, SC

Each time a made a service call it was fairly seamless and prompt.

2 years ago

Reply from American Home Shield

Hi Lanny, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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James E Fassel Humble, TX

Easy way to get my problem solved. Easy to request at the web site.

2 years ago

Reply from American Home Shield

Hi James, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

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Verified Customer

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Latoya Johnson Riverdale, GA

Efficiency, and very dependable. Very professional experience thanks

2 years ago

Reply from American Home Shield

Hi Latoya, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 10th, 2022

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Verified Customer

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Cheryl Smith Mooresville, NC

Fast service, great providers. One call and appointment set. Very timely

2 years ago

Reply from American Home Shield

Hi Cheryl, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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Hagen A Kegley Westerville, OH

Fast, efficient and great quality of companies who helped us out!

2 years ago

Reply from American Home Shield

Hi Hagen,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 10th, 2022

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Verified Customer

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Patrie W. El Paso, TX

Great customer service, affordable pricing, great plan options.

2 years ago

Reply from American Home Shield

Hi Patrie, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

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Verified Customer

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katy VASQUEZ Charlotte, NC

great service and quick turn around. answered my calls with professionalism

2 years ago

Reply from American Home Shield

Hi Katy, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 10th, 2022

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Verified Customer

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Joseph Williams Leavenworth, KS

It's just been good. Everything gets handled quickly and effectively.

2 years ago

Reply from American Home Shield

Hi Joseph, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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Maria Filippone Des Moines, IA

My issues were not solved half the time. The symptoms were just addressed. Root problems not solved

2 years ago

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Verified Customer

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Ravi K Chopra Fairfax Station, VA

Premium little high but easy to open a claim. Need to offer incentive to retain renewals.

2 years ago

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Verified Customer

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Hyungkeun kim

quick response and speedy decision making system as customer position.

2 years ago

Reply from American Home Shield

Hi Hyungkeun, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 10th, 2022

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Verified Customer

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Linda D Pia Midvale, UT

Smooth fast service. Makes me feel relaxed when something goes wrong

2 years ago

Reply from American Home Shield

Hi Linda, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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James Madera, CA

Technician was on time and did a great job assessing the problem

2 years ago

Reply from American Home Shield

Hi James, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

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Verified Customer

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Lillian Evelyn Centeno Buena Park, CA

The issue with 2 ceiling fans was resolved with no problems

2 years ago

Reply from American Home Shield

Hi Lillian, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

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Verified Customer

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Ashley A Hilton Little Rock, AR

The timeliness of arrival and the ability to order new appliances if need be.

2 years ago

Reply from American Home Shield

Hi Ashley, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 10th, 2022

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Verified Customer

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David Harder Tulsa, OK

There was a problem. I called AHS many times. They said they were investigating and would call me back. They never did. I ended up paying an outside company to do the work.

2 years ago

Reply from American Home Shield

Hi David, I hate to hear about the issues that have occurred with AHS. I would be glad to speak with you to assist with a resolution. Please provide the AHS contract number or property address.

May. 6th, 2022

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Verified Customer

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Gloria Briggs Baton Rouge, LA

They assist you at the moment ,no promises or delays to solve your issues

2 years ago

Reply from American Home Shield

Hi Gloria, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 10th, 2022

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Verified Customer

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David Shaw Lancaster, TX

They're great and professional prompt and they get the job done

2 years ago

Reply from American Home Shield

Hi David, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 10th, 2022

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Verified Customer

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Judith R Watkins Swan, IA

Timely reply and cooperative assistance in taking care of problem

2 years ago

Reply from American Home Shield

Hi Judith, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

May. 10th, 2022

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Verified Customer

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Karl Waller

My issue hasn't been resolved and I continue to have to call back!

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Karl, Thank you for taking time to let us know about your recent service experience. I hate to hear that it did not go well. I would be happy to speak with you to discuss this issue further. Please provide your AHS property address for further assistance.

May. 6th, 2022

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Verified Customer

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Roberta Price

Always knowledgeable and courteous. The service companies they assign work to are very reputable companies.

2 years ago Edited January 10, 2024

Reply from American Home Shield

HI Roberta, Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

May. 10th, 2022

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Verified Customer

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Paul Florissant, MO

They've here when we need them and the cost is not so bad thanks

2 years ago

Reply from American Home Shield

Hi Paul. We appreciate your time in reviewing your experience with AHS. We want our members to know they can trust in the service we provide. We are very happy that you are finding the value in the coverage we offer.

Apr. 28th, 2022

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Verified Customer

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Larry Lock Kissimmee, FL

Wry fast response time, excellent customer service, reasonable prices.

2 years ago

Reply from American Home Shield

Hi Larry, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

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Verified Customer

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Francis Spampinato Leesburg, VA

Services were expeditious and completed satisfactorily in a timely manner

2 years ago

Reply from American Home Shield

Hi Francis, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

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Verified Customer

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Christen Lee Honolulu, HI

Quick turnaround on my claim and reimbursed me for the broken appliances.

2 years ago

Reply from American Home Shield

Hi Christen, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

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Verified Customer

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Myrna Maraviglia

They have always handled my problems quickly and satisfactorily.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Myrna, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 10th, 2022

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Verified Customer

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Alexis Davis

AHS provides the best service at a fair price

2 years ago Edited January 10, 2024

Reply from American Home Shield

Hi Alexis, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

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Verified Customer

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Susan Faison Arlington, TX

I have been totally satisfied. Tradesmen assigned have been of top quality

2 years ago

Reply from American Home Shield

Hi Susan, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

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Verified Customer

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Dave Port Edmond, OK

Affordable, and has saved me thousands of dollars over the years.

2 years ago

Reply from American Home Shield

Hi Dave, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 18th, 2022

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Verified Customer

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Ann Austin, TX

It was So easy to get service ordered & the response time was great!

2 years ago

Reply from American Home Shield

Hi Ann, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

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Verified Customer

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Ryan Weisend Sandy, OR

AHS always comes through with quality repair company's in a timely manner.

2 years ago

Reply from American Home Shield

Hi Ryan, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

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Verified Customer

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Rick Gonzalez Fulshear, TX

Low price, gray customer service and quick and effective service.

2 years ago

Reply from American Home Shield

Hi Rick, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

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Verified Customer

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Peter Barg Saint Louis, MO

easy to submit claim, fast reply, professional, quick repair

2 years ago

Reply from American Home Shield

Hi Peter, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Apr. 29th, 2022

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Verified Customer

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EJ Garcia Austin, TX

Everything that has broken down has been fixed with no issues or problems.

2 years ago

Reply from American Home Shield

Hi EJ, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

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Verified Customer

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Jessica Blackshear Frisco, TX

Great experience so far, quick response and timely resolution

2 years ago

Reply from American Home Shield

Hi Jessica, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

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Verified Customer

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Joshua Winston-Salem, NC

Easy to use and efficient at getting an appointment in a timely manner.

2 years ago

Reply from American Home Shield

Hi Joshua, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

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Verified Customer

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Penny Kirk Omaha, NE

Friendly and took care if things quickly. Great customer service.

2 years ago

Reply from American Home Shield

Hi Penny, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

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Verified Customer

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Joshalyn Twyman Norfolk, VA

They respond very quickly to my requests and keep me updated.

2 years ago

Reply from American Home Shield

Hi Joshalyn, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Apr. 29th, 2022

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Verified Customer

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Jodie Wood Nederland, TX

It is easy to place service request and services are timely.

2 years ago

Reply from American Home Shield

Hi Jodie, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Apr. 29th, 2022

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Verified Customer

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Naomi Greenfield

They are very responsive and always send an excellent technician

2 years ago

Reply from American Home Shield

Hi Naomi, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

May. 10th, 2022

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Verified Customer

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Beveriy Townsend Nashville, TN

Great with all the business or household app liances repair needs needs

2 years ago

Reply from American Home Shield

Hi Beverly, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

May. 18th, 2022

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Verified Customer

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Sandy Peralta Covington, LA

Excellent customer service, scheduling of services and follow through.

2 years ago

Reply from American Home Shield

Hi Sandy, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy AHS!

Apr. 29th, 2022

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Verified Customer

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Richard Henderson, NV

Great coverage, low price. Fast and efficient. Easy website to navigate.

2 years ago

Reply from American Home Shield

Good morning Richard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Apr. 29th, 2022

American Home Shield Reviews