American Home Shield: Read 34,902 User Reviews From Real Homeowners

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Verified Customer

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Lucy Maypearl, TX

Excellent coverage and prompt service. I was pleased to only have to pay $75

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 9th, 2022

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Verified Customer

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Jodi Jackson Las Vegas, NV

Responsive and professional, American Home Shield is worth the money.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 9th, 2022

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Verified Customer

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Nelda Oswald North Fort Myers, FL

They have done everything in their power to get us completed

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 9th, 2022

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Verified Customer

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M Padilla Stone Mountain, GA

It was fast. They were able to get someone to me the later that day.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 9th, 2022

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Verified Customer

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Nancy Creighton Porter, TX

Respectful and on time. Fixed the problem Asked for any follow up questions

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 9th, 2022

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Verified Customer

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Michelle Carson Ramona, CA

Good customer service and timely response to ky service rewuests

3 years ago

Reply from American Home Shield

HI Michelle, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 8th, 2022

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Verified Customer

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Michael meeker Pahrump, NV

Didn't have to wait for customer service, answered call immediately.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 9th, 2022

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Verified Customer

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Victoria blueford Chesapeake, VA

My experience was very good lately, but it was a very brief visit.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 9th, 2022

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Verified Customer

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Jody Clancy San Angelo, TX

Problem was solved in a timely manner. Service personnel was informative.

3 years ago

Reply from American Home Shield

Hi Jody, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 8th, 2022

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Verified Customer

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James Long Chandler, AZ

Fast action and professional. Problem was resolved right away.

3 years ago

Reply from American Home Shield

Hi James, We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

Sep. 8th, 2022

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Verified Customer

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Valerie Attell Morrow, GA

Excellent customer service and attention to the issue to resolve the best way possible.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 9th, 2022

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Verified Customer

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Carmen Gonzalez Riverview, FL

Them seem more concerned with their defined guidelines and profit over their customer's best interests

3 years ago

Reply from American Home Shield

Thanks for sharing. We are working daily to improve the overall customer experience.

Sep. 9th, 2022

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Verified Customer

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CHRISTINE SCOTT Woodland, CA

I paid the $100 fee for a plumber to come out several weeks ago and I have still not gotten a response on if the work will be covered.

3 years ago

Reply from American Home Shield

Hi Christine, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.

Sep. 8th, 2022

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Verified Customer

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Leonardo Baccala Fort Lauderdale, FL

The very rare time that we need something from AHS 1) they tell us it is not covered 2) there is at least a week to address our issue

3 years ago

Reply from American Home Shield

Hi Leonardo, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.

Sep. 8th, 2022

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Verified Customer

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Dean L Drake Ontario, CA

My AC was diagnosed wrongly and AHS won't replace it. I have to hire my own technician to fix the issue which is not diagnosed correctly by AHS technician.

3 years ago

Reply from American Home Shield

Hi Dean, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.

Sep. 8th, 2022

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Verified Customer

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Linda McShane Bellingham, WA

You are refusing to replace my garbage disposal which wasn't working because motor had burned out (according to Sandy, the plumber). Very dissapointing.

3 years ago

Reply from American Home Shield

Hi Linda, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.

Sep. 8th, 2022

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Verified Customer

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Josephene Tenorio Mesa, AZ

My experience was good at all. I was charged double for the same service. They said my money would be refunded, never happened even after many phone calls

3 years ago

Reply from American Home Shield

Hi Josephene, I hate to hear about the delay in service that has been experienced to have the refrigerator repaired. I would be glad to speak with you to further assist.

Sep. 8th, 2022

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Verified Customer

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Consuelo Villalobos Victorville, CA

access the problem and had the parts to fix the faucet and refrigerator.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Verified Customer

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Sheila Dingle McDonough, GA

A wonderful experience, they were very polite, and got things done quickly.

3 years ago

Reply from American Home Shield

Hi Sheila, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Verified Customer

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Alan W Gray Santa Ana, CA

Refrigerator was fixed promptly!!! Blue Collar is top notch!!!

3 years ago

Reply from American Home Shield

Hi Alan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Verified Customer

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Denise pollack Montague, NJ

Ahs home warranty has helped fix everything that happens with owning a home

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Verified Customer

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Mike Costanza Woodland Hills, CA

Quick response. Fixed issues in no time flat. very professional

3 years ago

Reply from American Home Shield

Hi Mike, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Verified Customer

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Allen Clamen Houston, TX

Prompt, excellent service. I was contacted right away to schedule my service.

3 years ago

Reply from American Home Shield

Hi Allen, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Verified Customer

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Katelyn Austin, TX

They arrived when expected, were friendly and knowledgeable.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Xana Barriga Portland, OR

Pleasant voice, answered all my questions without hesitation.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Floiran fontela Portland, TX

The service was courteous and accommodating in meeting my repair needs.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Thomas Derby Las Vegas, NV

American Home shield provided very fast exert assignment and repairs

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Carolyn Y. Reed Daytona Beach, FL

My last experience was great. My issue was resolved the next day.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Verified Customer

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Sonia De la garza Mission, TX

We've always had wonderful contractors come fix whatever isn't working.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Nathaniel Hester Douglasville, GA

Made appointment plumbers came out and performed a very professional service

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Lavista Kimbro Jonesboro, GA

Very efficient in finding the problem and taking care of it.

3 years ago

Reply from American Home Shield

Hi Lavista, Thank you for providing us with feedback about your AHS experience. We strive to provide you with fast and efficient repairs. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Verified Customer

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Miller Clinton, MD

So far, all claims and their outcomes have been positive experiences.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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Verified Customer

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Martha Darris Saint Louis, MO

They provide a service I need with quick response and quality work.

3 years ago

Reply from American Home Shield

Hi Martha, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 3rd, 2022

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Verified Customer

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Leonard L Reed Albany, GA

It is easy to schedule service, always good contractors, promptly done.

3 years ago

Reply from American Home Shield

Hi Leonard, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Verified Customer

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Denise Bailey Aurora, CO

They have always taking care of our repairs in a timely manner.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 2nd, 2022

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Verified Customer

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Beatrice Jarman Hazelwood, MO

Tech was prompt, early even, kind, explained process of repair

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Verified Customer

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Carmen Griffin Mandeville, LA

Always willing to help and timely. Notifications via email and text.

3 years ago

Reply from American Home Shield

Hi Carmen, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 3rd, 2022

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Verified Customer

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Darryl Bennett Riverside, CA

Fast service, easy to request service. Technicians have been professional

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 2nd, 2022

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Verified Customer

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Kornelius (Kees) Ruzius Paso Robles, CA

Always professional and helpful. Assign tasks quickly to contractors

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 2nd, 2022

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Verified Customer

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Trixy Diamond Sutherlin, OR

Prompt with getting service tech out to repair and or replace your sppli

3 years ago

Reply from American Home Shield

Hi Trixy, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Verified Customer

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Teresa A James Stevensville, MD

Because they are friendly, courteous, and get your calls effectively

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 6th, 2022

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Verified Customer

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Randall Roper Modesto, CA

Very prompt and professional. Work was accomplished by contractor.

3 years ago

Reply from American Home Shield

HI Randall, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Verified Customer

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Maria Fleming Austin, TX

My washer was condemned, AHS replaced my washer with a new one.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Verified Customer

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Evan Rubin Las Vegas, NV

Great service. Technician was prompt and quickly knew what the issue was

3 years ago

Reply from American Home Shield

Hi Evan, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 3rd, 2022

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Verified Customer

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Mary Ann Martinez Tucson, AZ

Prompt service - hassle free, very professional and courteous

3 years ago

Reply from American Home Shield

Hi Mary Ann, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Sep. 2nd, 2022

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Verified Customer

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Wendy Bartlett Heyworth, IL

AHS is dependable, when we call for a fix you call back and come as promised.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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amir a sassani Waterford, MI

They're always take care of tge problems in a very professional manner.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 6th, 2022

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Verified Customer

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Sharon Strauel Grand Prairie, TX

It was easy to request a service and it was resolved in a timely manner

3 years ago

Reply from American Home Shield

Hi Sharon, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner!

Sep. 2nd, 2022

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Verified Customer

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Jose Linan Tipton, CA

All contacts were good. All services were completed on time

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 6th, 2022

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Verified Customer

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Bishara Landing, NJ

Professional and competent individual took care of my problem.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 6th, 2022

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