American Home Shield: Read 34,902 User Reviews From Real Homeowners

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Verified Customer

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Carlos borbor Waxhaw, NC

Never have to worry about if it will be fixed right and in a timely manner.

3 years ago

Reply from American Home Shield

Hi Carlos, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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Verified Customer

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steve draper Monument, CO

They responded promptly when our ac unit went out and had it fixed quickly

3 years ago

Reply from American Home Shield

Hi Steve, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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Jacinta Ford Dayton, OH

Very easy call for two different issues and early resolution.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Robert Oklahoma City, OK

Request was attended to right away. Had a great tech show up. No issues

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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James Janavaras San Antonio, TX

Very helpful and assigned someone very quickly to come out and fix the washer

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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PHILLIP CABALLERO Henderson, NV

The assigned repair people have been great. It is very easy to schedule.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Rick DeCarlo Prescott, AZ

I appreciate having my requests completed promptly and efficiently.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Loretta Berumen Las Vegas, NV

Everyone that they have sent has been on time, professional and courteous

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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John Whitesides Penrose, NC

because they were very thorough in providing the best solution

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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Latisha Coston Elizabeth City, NC

process was very stream lined and vendor was on time and did a good job

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 10th, 2022

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Verified Customer

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Debby West, TX

They have responded to my request quickly and positively to my requests.

3 years ago

Reply from American Home Shield

Hi Debby, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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RDD Leander, TX

Speedy service from the contractor, happy with the outcome.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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PATREECIA JONES Grand Prairie, TX

Timely manner to get problem solved, contractor knew what he was doing

3 years ago

Reply from American Home Shield

Hi Paatreecia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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Verified Customer

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Cathy Chapman Port Huron, MI

We were offered a very fair replacement price for our stove.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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Lealani puana Denver, CO

Very attentive to our needs and sent a repair man right away

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Frank Ancona Lees Summit, MO

The trades men that worked on my home was very professional and informative

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Felipe Salinas Helotes, TX

Response is always quick. Sending repairman has always been quick.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Patty Collett Pensacola, FL

Great at getting it done ASAP. Appointment was quickly scheduled

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Joy E Carson Desoto, TX

They always fix everything!! All claims have been fulfilled!!

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Sondra Y. Dickens Birmingham, AL

Knowledgeable. Professional. Polite. Worked quickly. On time..

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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James Owens Spring, TX

Great customer service with support and quick turnaround service.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Jerzy Oginski,jr Coatesville, PA

Very fast at getting claim assigned. Very easy to request service via app

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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C fisch Bellingham, WA

Scheduled quickly to repair damage. Arrived on time and found and fixed problem

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Jeanne Strand Surprise, AZ

Need septic tank pumped, sent three different plumbing companies no one had septic equipment to pump our tank.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 11th, 2022

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Verified Customer

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William Arp Grayson, GA

They always have an excuse not to fix something. So you end up paying a deductible and for the repairs.

3 years ago

Reply from American Home Shield

Hi William, I hate to hear about your most recent AHS experience and the non-covered repair. I would be glad to speak with you to assist with a resolution.

Oct. 12th, 2022

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Verified Customer

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Rosalinda Ervin San Antonio, TX

They do an excellent job. Sometimes, we pay the copay for someone to tell us they can't fix it.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Jenny R Borum Wolfforth, TX

Generally very happy with service. Somewhat frustrated with communication from providers.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Sandra Hutchinson Round Rock, TX

Excellent response with online request booking and vendor called the next day

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Catherine Keegan Humble, TX

Very professional and they take care of the problem in a very timely way

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Billy Dampier Milan, TN

Great service and great value. have been a member since 2007

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Mario Insabella Spartanburg, SC

Meets all my needs, when requested. Quick action and fair prices

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Francisco Irigoyen San Antonio, TX

Quick response and great quality, the technician was on time and professional.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Sharon Sykes Redondo Beach, CA

AHS always sends excellent technicians to fix my appliances in a timely manner!

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Babara Hampton Monroe, MI

a quick response and technicians who know what they're doing.

3 years ago

Reply from American Home Shield

Hi Babara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Verified Customer

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Nancy Holden Tallahassee, FL

The Technician was very helpful, professional, experienced

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Paulette Willard Fort Mill, SC

Problem with A/C was handled quickly. Service Technician came out next day.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Patrice S Shields La Vergne, TN

Quick and dependable which is needed with broken appliances.

3 years ago

Reply from American Home Shield

Hi Patrice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.atr

Sep. 30th, 2022

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Verified Customer

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Greg Jacobs Rippey, IA

I've had trouble with my well pump and this was fixed quickly.

3 years ago

Reply from American Home Shield

Hi Greg, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Verified Customer

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Jacob Parks Corpus Christi, TX

Easy to work with and much better coverage than any other company

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Terry Las Vegas, NV

People I interacted with on the phone and the technician the made the repair.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Rose Marino San Antonio, TX

They have taken my request & gotten a reliable company to service the problem

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Debbie Salmons Barboursville, WV

My experience with home shield was very good .,prompt and fixed my problem.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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John doe Potomac, MD

Reliable contractors to solve problems and timely respond to service request.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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David R. Melville, Jr. San Antonio, TX

Covered the expense, and the entire process was quick, efficient and easy.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Rebecca A Garner Athens, TX

Very easy to request a service and very quick to assign a company to assist

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Danielle Chapman Mebane, NC

Great service, they came out quick and fixed the issue with no hesitation

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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LaKeisa Peterson La Vergne, TN

Easy communication, fast response. Quick turnaround on appliance replacement

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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David Zimmerman Oceanside, CA

A quick response and a quick and professional fix. Couldn't be happier.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Monica Zarate Raeford, NC

They are The staff very professional, the service schedule is fast

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Verified Customer

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Opan Isaac Tomball, TX

I receive excellent and timely response whenever I need service.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

American Home Shield Reviews