American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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William Petrone Altamonte Springs, FL

Ease of getting service which keeps my home in shape better

3 years ago

Reply from American Home Shield

Hi William, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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Paul Wood Henderson, TX

Arrived early, explained and corrected the problem. I'm warm and happy.

3 years ago

Reply from American Home Shield

Hi Paul, We really appreciate you taking the time to share your rating with us. We look forward to servicing you again soon.

Oct. 13th, 2022

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Verified Customer

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Jeff Judah Shawnee Mission, KS

Everything is taken care of quickly and it never breaks the bank!

3 years ago

Reply from American Home Shield

Hi Jeff, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Linda Bakersfield, CA

Quick service. Great customer service. Fixed problems completely.

3 years ago

Reply from American Home Shield

Hi Linda, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Barry Charley Orangeburg, SC

Prompt and professional. Returned calls and schedule was done in good timing

3 years ago

Reply from American Home Shield

Hi Barry, Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Oct. 13th, 2022

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Verified Customer

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Gary Jacobson Winnetka, CA

Quick response, understood and was sympathetic to my concerns my issues

3 years ago

Reply from American Home Shield

Hi Gary, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Paula Deaun Jackson Philadelphia, PA

Always take care of my issues quickly. I am satisfied with their services

3 years ago

Reply from American Home Shield

Hi Paula, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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Efren T. Gonzalez Roanoke, VA

Quick response and very efficient problem identification and correction

3 years ago

Reply from American Home Shield

Hi Efren, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 13th, 2022

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Verified Customer

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George Richard Beeker Fowlerville, MI

Customer service is great repairs are always done it in a very timely manner

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 14th, 2022

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Verified Customer

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Darryl DePiano Tampa, FL

They did the right thing by contact GE repair and the matter was quickly resolved.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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Verified Customer

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Janelle Homar Milwaukee, WI

Experience was not pleasant as a New Member; but a supervisor stepped in and worked things out.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 14th, 2022

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Verified Customer

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Everett Tyler, TX

You can always get better. Really enjoyed the technican that came to fix my oven.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 14th, 2022

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Verified Customer

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Thomas Douglas Huntsville, AL

they need to have an immediate customer service rep once you file a claim, and one you can understand

3 years ago

Reply from American Home Shield

Hi Thomas, Thank you for bringing your experience to our attention. I would be glad to speak with you to address the issues that occurred. Please provide your AHS contract number or property address.

Oct. 18th, 2022

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Verified Customer

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Nicole G Antinori Kankakee, IL

It took 2 times for the plumbing company to come out, there was a week wait each time, my basement was flooded after both visits

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter.

Oct. 14th, 2022

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Verified Customer

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steve draper Monument, CO

They responded promptly when our ac unit went out and had it fixed quickly

3 years ago

Reply from American Home Shield

Hi Steve, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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Carlos borbor Waxhaw, NC

Never have to worry about if it will be fixed right and in a timely manner.

3 years ago

Reply from American Home Shield

Hi Carlos, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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Verified Customer

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Andrew Shea Leavenworth, KS

Always respond quickly & send reliable companies to handle the situation.

3 years ago

Reply from American Home Shield

Hi Andrew, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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Jacinta Ford Dayton, OH

Very easy call for two different issues and early resolution.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Rick DeCarlo Prescott, AZ

I appreciate having my requests completed promptly and efficiently.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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James Janavaras San Antonio, TX

Very helpful and assigned someone very quickly to come out and fix the washer

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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RDD Leander, TX

Speedy service from the contractor, happy with the outcome.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Lealani puana Denver, CO

Very attentive to our needs and sent a repair man right away

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Felipe Salinas Helotes, TX

Response is always quick. Sending repairman has always been quick.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Patty Collett Pensacola, FL

Great at getting it done ASAP. Appointment was quickly scheduled

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Joy E Carson Desoto, TX

They always fix everything!! All claims have been fulfilled!!

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Jerzy Oginski,jr Coatesville, PA

Very fast at getting claim assigned. Very easy to request service via app

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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C fisch Bellingham, WA

Scheduled quickly to repair damage. Arrived on time and found and fixed problem

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Robert Oklahoma City, OK

Request was attended to right away. Had a great tech show up. No issues

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Debby West, TX

They have responded to my request quickly and positively to my requests.

3 years ago

Reply from American Home Shield

Hi Debby, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Verified Customer

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PHILLIP CABALLERO Henderson, NV

The assigned repair people have been great. It is very easy to schedule.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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James Owens Spring, TX

Great customer service with support and quick turnaround service.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Sondra Y. Dickens Birmingham, AL

Knowledgeable. Professional. Polite. Worked quickly. On time..

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Verified Customer

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Frank Ancona Lees Summit, MO

The trades men that worked on my home was very professional and informative

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Loretta Berumen Las Vegas, NV

Everyone that they have sent has been on time, professional and courteous

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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Cathy Chapman Port Huron, MI

We were offered a very fair replacement price for our stove.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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PATREECIA JONES Grand Prairie, TX

Timely manner to get problem solved, contractor knew what he was doing

3 years ago

Reply from American Home Shield

Hi Paatreecia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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Verified Customer

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John Whitesides Penrose, NC

because they were very thorough in providing the best solution

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Verified Customer

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Latisha Coston Elizabeth City, NC

process was very stream lined and vendor was on time and did a good job

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 10th, 2022

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Verified Customer

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William Arp Grayson, GA

They always have an excuse not to fix something. So you end up paying a deductible and for the repairs.

3 years ago

Reply from American Home Shield

Hi William, I hate to hear about your most recent AHS experience and the non-covered repair. I would be glad to speak with you to assist with a resolution.

Oct. 12th, 2022

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Verified Customer

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Jeanne Strand Surprise, AZ

Need septic tank pumped, sent three different plumbing companies no one had septic equipment to pump our tank.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 11th, 2022

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Verified Customer

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Jenny R Borum Wolfforth, TX

Generally very happy with service. Somewhat frustrated with communication from providers.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Verified Customer

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Rosalinda Ervin San Antonio, TX

They do an excellent job. Sometimes, we pay the copay for someone to tell us they can't fix it.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Verified Customer

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Paulette Willard Fort Mill, SC

Problem with A/C was handled quickly. Service Technician came out next day.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Verified Customer

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Mario Insabella Spartanburg, SC

Meets all my needs, when requested. Quick action and fair prices

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Verified Customer

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Francisco Irigoyen San Antonio, TX

Quick response and great quality, the technician was on time and professional.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Patrice S Shields La Vergne, TN

Quick and dependable which is needed with broken appliances.

3 years ago

Reply from American Home Shield

Hi Patrice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.atr

Sep. 30th, 2022

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Verified Customer

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Rose Marino San Antonio, TX

They have taken my request & gotten a reliable company to service the problem

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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John doe Potomac, MD

Reliable contractors to solve problems and timely respond to service request.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Verified Customer

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Babara Hampton Monroe, MI

a quick response and technicians who know what they're doing.

3 years ago

Reply from American Home Shield

Hi Babara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Verified Customer

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Nancy Holden Tallahassee, FL

The Technician was very helpful, professional, experienced

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

American Home Shield Reviews