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American Home Shield Reviews

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9.0

Overall Score

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Carlos borbor Waxhaw, NC

Never have to worry about if it will be fixed right and in a timely manner.

3 years ago

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Reply from American Home Shield

Hi Carlos, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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steve draper Monument, CO

They responded promptly when our ac unit went out and had it fixed quickly

3 years ago

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Reply from American Home Shield

Hi Steve, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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Jacinta Ford Dayton, OH

Very easy call for two different issues and early resolution.

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Robert Oklahoma City, OK

Request was attended to right away. Had a great tech show up. No issues

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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James Janavaras San Antonio, TX

Very helpful and assigned someone very quickly to come out and fix the washer

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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PHILLIP CABALLERO Henderson, NV

The assigned repair people have been great. It is very easy to schedule.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Rick DeCarlo Prescott, AZ

I appreciate having my requests completed promptly and efficiently.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Loretta Berumen Las Vegas, NV

Everyone that they have sent has been on time, professional and courteous

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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John Whitesides Penrose, NC

because they were very thorough in providing the best solution

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Latisha Coston Elizabeth City, NC

process was very stream lined and vendor was on time and did a good job

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 10th, 2022

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Debby West, TX

They have responded to my request quickly and positively to my requests.

3 years ago

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Reply from American Home Shield

Hi Debby, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Oct. 10th, 2022

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RDD Leander, TX

Speedy service from the contractor, happy with the outcome.

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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PATREECIA JONES Grand Prairie, TX

Timely manner to get problem solved, contractor knew what he was doing

3 years ago

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Reply from American Home Shield

Hi Paatreecia, Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner

Oct. 10th, 2022

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Cathy Chapman Port Huron, MI

We were offered a very fair replacement price for our stove.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 10th, 2022

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Lealani puana Denver, CO

Very attentive to our needs and sent a repair man right away

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Frank Ancona Lees Summit, MO

The trades men that worked on my home was very professional and informative

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Felipe Salinas Helotes, TX

Response is always quick. Sending repairman has always been quick.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Patty Collett Pensacola, FL

Great at getting it done ASAP. Appointment was quickly scheduled

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Joy E Carson Desoto, TX

They always fix everything!! All claims have been fulfilled!!

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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Sondra Y. Dickens Birmingham, AL

Knowledgeable. Professional. Polite. Worked quickly. On time..

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Oct. 7th, 2022

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James Owens Spring, TX

Great customer service with support and quick turnaround service.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Jerzy Oginski,jr Coatesville, PA

Very fast at getting claim assigned. Very easy to request service via app

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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C fisch Bellingham, WA

Scheduled quickly to repair damage. Arrived on time and found and fixed problem

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Jeanne Strand Surprise, AZ

Need septic tank pumped, sent three different plumbing companies no one had septic equipment to pump our tank.

3 years ago

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Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Oct. 11th, 2022

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William Arp Grayson, GA

They always have an excuse not to fix something. So you end up paying a deductible and for the repairs.

3 years ago

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Reply from American Home Shield

Hi William, I hate to hear about your most recent AHS experience and the non-covered repair. I would be glad to speak with you to assist with a resolution.

Oct. 12th, 2022

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Rosalinda Ervin San Antonio, TX

They do an excellent job. Sometimes, we pay the copay for someone to tell us they can't fix it.

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Oct. 7th, 2022

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Jenny R Borum Wolfforth, TX

Generally very happy with service. Somewhat frustrated with communication from providers.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Oct. 7th, 2022

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Sandra Hutchinson Round Rock, TX

Excellent response with online request booking and vendor called the next day

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Catherine Keegan Humble, TX

Very professional and they take care of the problem in a very timely way

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Billy Dampier Milan, TN

Great service and great value. have been a member since 2007

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Mario Insabella Spartanburg, SC

Meets all my needs, when requested. Quick action and fair prices

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Francisco Irigoyen San Antonio, TX

Quick response and great quality, the technician was on time and professional.

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Sharon Sykes Redondo Beach, CA

AHS always sends excellent technicians to fix my appliances in a timely manner!

3 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Babara Hampton Monroe, MI

a quick response and technicians who know what they're doing.

3 years ago

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Reply from American Home Shield

Hi Babara, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Nancy Holden Tallahassee, FL

The Technician was very helpful, professional, experienced

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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Paulette Willard Fort Mill, SC

Problem with A/C was handled quickly. Service Technician came out next day.

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Patrice S Shields La Vergne, TN

Quick and dependable which is needed with broken appliances.

3 years ago

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Reply from American Home Shield

Hi Patrice, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.atr

Sep. 30th, 2022

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Greg Jacobs Rippey, IA

I've had trouble with my well pump and this was fixed quickly.

3 years ago

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Reply from American Home Shield

Hi Greg, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Sep. 30th, 2022

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Jacob Parks Corpus Christi, TX

Easy to work with and much better coverage than any other company

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Terry Las Vegas, NV

People I interacted with on the phone and the technician the made the repair.

3 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Rose Marino San Antonio, TX

They have taken my request & gotten a reliable company to service the problem

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Debbie Salmons Barboursville, WV

My experience with home shield was very good .,prompt and fixed my problem.

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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John doe Potomac, MD

Reliable contractors to solve problems and timely respond to service request.

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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David R. Melville, Jr. San Antonio, TX

Covered the expense, and the entire process was quick, efficient and easy.

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Rebecca A Garner Athens, TX

Very easy to request a service and very quick to assign a company to assist

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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Danielle Chapman Mebane, NC

Great service, they came out quick and fixed the issue with no hesitation

3 years ago

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Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Sep. 30th, 2022

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LaKeisa Peterson La Vergne, TN

Easy communication, fast response. Quick turnaround on appliance replacement

3 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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David Zimmerman Oceanside, CA

A quick response and a quick and professional fix. Couldn't be happier.

3 years ago

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Reply from American Home Shield

We're glad to hear your experience went well.

Sep. 30th, 2022

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Monica Zarate Raeford, NC

They are The staff very professional, the service schedule is fast

3 years ago

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Reply from American Home Shield

Your feedback is greatly appreciated.

Sep. 30th, 2022

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Opan Isaac Tomball, TX

I receive excellent and timely response whenever I need service.

3 years ago

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Reply from American Home Shield

Thanks for sharing your positive feedback.

Sep. 30th, 2022

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