American Home Shield: Read 34,899 User Reviews From Real Homeowners

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Verified Customer

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Fay hales Benton, MS

They alleyways work with me to get the right repair company to my home.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Vicki Skidmore Covina, CA

AHS response to my many problems have been immediate and follow up is very easy

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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James Guzman Pearland, TX

It's a great security when it comes to keeping home repair costs down.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Judy Vasquez-Becker Sacramento, CA

Good Company and they get things done when things break down

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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crystal brooks Woodbridge, VA

Technician seemed to be experienced, courteous and knew what he was doing.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Tiffany Gustafson Whitney, TX

Timeliness, professionalism, cost, satisfaction of/with resolution.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Emma Josey Jonesboro, GA

I have always received fast and friendly service from AHS and its contractors.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Amy Woreta Ashton, MD

They answered all my questions and fixed the problem as soon as possible

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Diane Reid Malakoff, TX

Fast service and totally satisfied when it came to replacing items.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Rachel Coon Easley, SC

Your team has saved my family and I lots of money and hard aches.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Angela Ashley Fordland, MO

Very informative and helpful , respectful, knowledgeable.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Riaz Uddin Barrington, IL

They are the best in every Aspect. Solving !!!! Professional !!!!! Prompt !!!!

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Suzanne Saint Louis, MO

The assigned repair tech did a very good job fixing my AC problem.

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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james b morris Albuquerque, NM

Quality of product is top rated, service companies always top notched.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Barbara Boltinghouse Omaha, NE

THe contractors were on time, professional and quite knowledgeable of their job

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Joshua Keilty Minneapolis, MN

We have been pleased with contractors and speedy action. Thank you

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Jacqueline Martin Milwaukee, WI

Extremely quick response for HVAC during heat wave...great team!

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Eunice Hill Philadelphia, PA

They get back to u asap. Easy to set up appointments. Great repairs

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Todd Gonseth Summerville, SC

Promptness and customer service makes American home shield a no brained for me

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Kimberly Jones Mount Pleasant, SC

Great customer service. Provides helpful business to help with our problem.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Lana L. Simmons Dundalk, MD

They replaced a microwave with no complaint. Very good service.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Beth L Ellermeier Carrollton, TX

Quick response. Repair company is assigned while we're still on the phone.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Willard yarbro Lytle, TX

Excellent customer service! And the job is done right the first time!!!

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Janet Alston Washington, DC

Excellent service provider, very professional, very personable, great service

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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Yolanda Holmes Birmingham, AL

Problem found in 15 minutes. Explain to me unit is old and these thinks happen.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Dee Dick Granbury, TX

Excellent service and great customer service. Very knowledgeable

3 years ago

Reply from American Home Shield

Your feedback is greatly appreciated.

Aug. 25th, 2022

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Verified Customer

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jennifer macy Encinitas, CA

Professionals who know their job are sent to effect repairs.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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David Ybarra San Antonio, TX

Under stand what I was talking about so I can get some help with my project

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Gary Prater Monument, CO

Easy to request service and the service calls are always timely.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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DR. Lynda Johnson Little Rock, AR

Great service, trained technicians, any problems have always been resolved

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Susan Deanne Miller Irvine, CA

Prompt service technician was professional courteous and did his job

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Willie Johnson Murrieta, CA

It started of bumpy but they fixed my problem no objections it fast and easy

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Patricia Oscarsson Hudson, OH

AHS sent very skilled person to work on a/c and my washing machine

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Fallynn Montalvo Charlotte, NC

Solved the problem and was on time to fix the problem at hand

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Anthony Shaddix Mobile, AL

Quick assignment to contractor, came out and took care of issue.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Todd Wicker Arnold, MD

Very easy to request a service. Technicians always professional.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Patrice Robinson Jacksonville, FL

Easy call in, quick scheduling and prompt vendor service repair

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Charles Leopard Humble, TX

2 positive experiences this year. HVAC and pool pump repairs

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Reginald Bines Cincinnati, OH

With my copay my issue was resolved with the company you assigned to my case

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Beatrice Smiling Columbia, SC

AHS got me a repairman who came to fix my garage door opener in 2 days

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Rick Cannon Yuma, AZ

Very easy to create a service request and my problems are fixed

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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Patricia Massie Suitland, MD

On time, good explanation of what was done and why it was needed.

3 years ago

Reply from American Home Shield

Thanks for letting us know everything is working out for you!

Aug. 25th, 2022

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Verified Customer

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David m Keys LA Plata, MD

During covid, the experience was terrible. With covid over, experience is back to normal - good\.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Stanley Rhoades Bremerton, WA

Ease, value - vendors are easy to work with, get things done quickly

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Brian LOWE Sulphur Springs, TX

They have sent good companies to complete repairs for many different problems.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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CAROLYN WHITE College Station, TX

Very professional and kind. Were there when we needed them.

3 years ago

Reply from American Home Shield

Thanks for sharing your positive feedback.

Aug. 25th, 2022

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Verified Customer

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Ms. Anderson Harper Woods, MI

Very courteous customer service reps and prompt to respond to service needed.

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Slava Povich Playa Del Rey, CA

Very satisfying to work with them from customer service to their contractor

3 years ago

Reply from American Home Shield

We're glad to hear your experience went well.

Aug. 25th, 2022

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Verified Customer

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Myra Johnson Villa Rica, GA

I have not received any type of correspondence from AHS concerning payment for the buyout of my washing machine.

3 years ago

Reply from American Home Shield

Thank you for letting us know about your concerns regarding your request. I hate to hear that you were not satisfied with your experience. I would be happy to assist you with this matter. Please include your contract number if further assistance is needed.

Sep. 15th, 2022

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Verified Customer

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CALINDA GRIFFIN Hampton, VA

People you recommended some do not do a good job I have not been able to get them to complete the job.

3 years ago

Reply from American Home Shield

Thanks for sharing your experience. We are working diligently to improve the overall customer experience.

Sep. 15th, 2022

American Home Shield Reviews