American Home Shield: Read 34,888 User Reviews From Real Homeowners

star star star star star

Jim Roselle, IL

I have had AHS for a dozen years. They have changed ouyt sump pumps, replaced parts on my washing machine, checked heating system and a number of other things. Always timely, always professional, always good service, and woorth the outlay.

5 years ago

Reply from American Home Shield

Hi Jim,
Your patronage to AHS for the past 12 years is more than appreciated. I am pleased to hear about your most recent customer service experiences and the technicians that serviced your home repairs.

Jan. 15th, 2020

star star star star star_border

PMoon Mount Vernon, AR

I absolutely hate calling AHS but the website makes the request for service quick and easy. The only think]g I do not understand is that the last two times I have requested service they assign two different companies. This creates confusion. However, my problems have been resolved in both instances. It just takes multiple phone calls to get it all figured out.

5 years ago

Reply from American Home Shield

Hi PMoon,
Your feedback about your service experience is more than appreciated at American Home Shield. I hope you continue to enjoy!

Jan. 10th, 2020

star star star star star

DjPort Green Valley, AZ

My water heater wasn't working properly. Water would start hot and get cold quickly. I requested service online and a plumber called within an hour to set up a day and time to come and check it out. He diagnosed and fixed it quickly and professionally. I highly recommend AHS!

5 years ago

Reply from American Home Shield

Hi DjPort,
I am pleased to hear about your most recent customer service experience and the technician that serviced your home repairs.

Jan. 10th, 2020

star star star star star_border

Paul

Going with 4 stars for now. That varies from 5 on some calls to 2 on others. Over the years it has paid off as we have an expensive range, dishwasher, and freestanding ice maker. While they are generally very reliable, from time to time they have issues and the prices for repairs are absurd. Think Audi in the auto world. Back in November we had a door switch on the microwave replace. Almost exactly 90 days later it happened again. But their warranty period is 60 days, so another copay for the same issue. That would be my 2 star.

5 years ago

Reply from American Home Shield

Hi Paul,
Your feedback about American Home Shield is more than appreciated and I hope you continue to enjoy your home warranty coverage!

Jan. 9th, 2020

star star star star star

Neil V Vakil Chester Springs, PA

Amercian HomeShield was great...after they agreed to fix my washing machine I called them to give a replacement and a repair and they were very helpful in accomodating my request and got me the replacement value. Thanks a lot for getting rid of a broken 11 year old washer and getting a new one

5 years ago

Reply from American Home Shield

Hi Neil,
Your feedback is more than appreciated and I hope you continue to enjoy your American Home Shield contract!

Jan. 8th, 2020

star star star star star

Roger W.

We have used AHS twice since moving into our home in 2018. Our experience in both instances was very good. AHS contacted the service providers and the services were completed in a timely manner by well qualified people. Being new to the area, AHS made it much easier to get someone to resolve our issues.

5 years ago

Reply from American Home Shield

Hi Roger,

Your patronage is more than appreciated at AHS and I hope you continue to enjoy the customer service we provide.

Jan. 2nd, 2020

star star star star star

Faith Acworth, GA

This is the first time I had to use American Home Shield since signing with them. I was impressed with the response time and the professionalism of the person fixing my heater. It really took away the hassle of me trying to find a good heater company.

5 years ago

Reply from American Home Shield

Hi Faith,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Jan. 2nd, 2020

star star star star star

Martha Hernandez Melbourne, FL

2019 was the first time having American Home Sield. I had to call them not to long ago to fix my dryer. They came out and found that the belt had broke. They had the materials to repair the belt and made sure it fit PROPERLY. They were very professional in their work.

5 years ago

Reply from American Home Shield

Hi Martha,
It is always a pleasure to read positive customer reviews about American Home Shield. I am glad the technician was able to diagnose and fix the issue within a timely manner.

Dec. 30th, 2019

star star star star star

Stuart McLean Huntingtown, MD

My recent experience with American Home Shield was positive in every way. It's easy to file a claim online and AHS's local contractor contacted me very quickly to set up a service appointment. Ultimately, my appliance is beyond repair and AHS is going to replace it for me. I have been an AHS customer for years and I have no regrets.

5 years ago

Reply from American Home Shield

Hi Stuart,
It is always a pleasure to read positive customer reviews about American Home Shield. I am glad the technician was able to diagnose and fix the issue within a timely manner.

Dec. 30th, 2019

star star star star star

Louie Marchica Merritt Island, FL

I started my AHS Combo Plan in October and am completely satisfied with their support and performance. Had one problem in November with my AC Unit and they came out tested the unit and repaired According to their advertised warranty. The tech that came out was very friendly, knowledgeable and did a good job. Thank you!

5 years ago

Reply from American Home Shield

Hi Louie,
Your feedback is more than appreciated at AHS. I hope you continue to enjoy your American Home Shield warranty and the contractors that have serviced your HVAC system.

Dec. 30th, 2019

star star star star_border star_border

Linda Pavao Bedford, NH

Three timesI had to wait a very long time before a item that was broken in my home was fixed. The first time I waited over a month for a company that looked at my central air conditioner. The air conditioner needed to be replaced it stoped working in the beginning of the summer. I was with out air conditioning until the end of summer. Due to the fact the first contractor they sent out never got back to American Home Shield for over a month. Finally American Home Shield sent out another contractor. After I kept on calling them. The second time was at my vacation home. I needed to have my boiler replaced. AHS sent out a contractor who took a month to contact AHS to tell them I needed a new boiler. That was with me and AHS contacting him daily. I decided to use another contractor because the first one they sent was not competent for the job. The third time was with my microwave. AHS sent the first contractor over he ordered parts and I never received the parts. I called Sears daily and weekly I always received the same story they ordered the parts but have no idea when they will come in. Then they even canceled the order and never notified me. AHS decided to send another contractor. I do not fault AHS I just fault their choice for contractors. Three separate times I had to have two deficient contractors sent to home taking a few months to fix. There has to be a easier way for the customer and AHS.

5 years ago

Reply from American Home Shield

Hi Linda,
Your feedback about all three service request is more than appreciated and I hope you continue to enjoy.

Dec. 27th, 2019

star star star star star

Ann Calimesa, CA

We had a great first experience with American Home Shield. Garbage disposal wouldn't work. Technician came out in an expedient manner, was courteous and professional, and got it fixed in no time at all. Thanks. You made our day.....

5 years ago

Reply from American Home Shield

Hi Ann,
We are pleased to hear about your American Home Shield experience and hope you continue to enjoy!

Dec. 30th, 2019

star star star star star

Larry Griego Los Angeles, CA

I am not handy with a saw and hammer,so i really depend on others to help me fix things around my house.And if you own a house and you can't fix things yourself then having someone like American Home Shield really works and is someone to have around to give you a helping hand when ever you need them.

5 years ago

Reply from American Home Shield

Hi Larry,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 19th, 2019

star star star star star

Cinthya San Antonio, TX

Great experience! Did not have to worry about a thing. Repair was timely, professional and convenient. Repair technician (Andrew) went out of his way to make sure to take care of me. I appreciate the service! Well worth it!

6 years ago

Reply from American Home Shield

Hi Cinthya,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 19th, 2019

star star star star star

Vincent Quintero Gallup, NM

Our refrigerator went out a few days before Thanksgiving! We contacted AHS and they contacted available contractors. The same day we had a major snowstorm, which impacted the contractor's travel plans! The AHS rep. worked with me and the contractor to get our refrigerator repaired. It worked out just in time for Thanskgiving!! THANK YOU AHS!

6 years ago

Reply from American Home Shield

Hi Vincent,
Your feedback about the appliance contractor is more than appreciated. I hope you continue to enjoy your Americna Home Shield warranty!

Dec. 17th, 2019

star star star star star

Odudu Okpongete Lanham, MD

AHS stands out among the home warranty companies. There's a sense of honesty in trying to deliver services to its customers, and that not only distinguishes it from its competitors but gives it a sense of originality and authenticity in meeting the needs of its customer with utmost speed.

6 years ago

Reply from American Home Shield

Hi Odudu,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 17th, 2019

star star star star star

Wayne Bennett Green Valley, AZ

A very pleasent experience all the way around. The phone calls (follow-up), notification and the tec repres where GREAT. Friendly, courteous, good humor - just great people. Whoever hired them did good! Glad I have your service.

6 years ago

Reply from American Home Shield

Hi Wayne,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 16th, 2019

star star star star star

Tony Bautista Ontario, CA

I was skeptical with the service at first however my two recent experiences have changed my POV. My water heater blew out 7am Saturday morning and within 4 hours I had a plummer diagnosis the problem. Regrettably I needed a new broiler. AHS approved the installation; I had a new broiler by Tuesday. Blessed with the service.

6 years ago

Reply from American Home Shield

Hi Tony,
I would like to thank you for providing feedback about your American Home Shield experience! I hope you continue to enjoy the customer service we provide!

Dec. 16th, 2019

star star star star star

Srinivasa muralidhara Athens, GA

Recently i had a non-functional cooktop. After a few attempts to repair, the technician suggested that the unit be replaced with a new one. The AHS suggested that we accept their choice or get our own. They atd supposed to send the reimbursement for the unit. That is great service.

6 years ago

star star star star star

Christine Des Moines, IA

My furnace made an insane noise then had no heat and I had only been in my home two weeks. I scheduled a service and they were able to get a technician in that day and they had the part and replaced it. It was covered under my warranty and was just a smooth and easy process. I feel blessed!

6 years ago

Reply from American Home Shield

Hi Christine,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 13th, 2019

star star star star star

Lisa Frisco, TX

We have had to have two services since moving into our new home. It has been easy to request service, the contractors respond quickly, and things were easily fixed. I am so grateful for the coverage and it has been a huge relief.

6 years ago

Reply from American Home Shield

Hi Lisa,
I hope you continue to enjoy the fast and efficient service that AHS provides!

Dec. 12th, 2019

star star star star star

Jeff B San Antonio, TX

AHS is a great company to work with. Claims are easy to make. They connect you with one of their professional repair companies immediately. I got a phone call within the hour to setup my appointment. The repair company was professional and had my problem fixed quickly. I highly recommend AHS

6 years ago

Reply from American Home Shield

Hi Jeff,
Your feedback is more than appreciated and I hope you continue to enjoy American Home Shield.

Dec. 10th, 2019

star star star star star

Santo Carbonaro Sonora, CA

Overall, my experience has been excellent. There was one occasion where I had to put up quite an argument to have something repaired which was an original pool equipment component. In the end AHS did approve and replace the item.

6 years ago

Reply from American Home Shield

Hi Santo,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 10th, 2019

star star star star star

Very satisfied customer Kentwood, LA

After getting insurance with AHS,my Heating system went out. The first company that can out wasn't good at all and they gave two different diagnosis. After speaking with AHS,they sent out someone else to diagnose the problem. I'm grateful they did. Mr. J was very knowledgeable and he got the job done. Thanks!

6 years ago

Reply from American Home Shield

Hi,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience.

Dec. 10th, 2019

star star star star star

Brick Carley Roswell, GA

AHS people were responsive and quick to settle the issue with our refrigerator, which ended up being replaced. Everything was seamless and easy. We have been AHS customers for more than 25years and it has always been this way.

6 years ago

Reply from American Home Shield

Hi Brick,
I would like to thank you for providing American Home Shield with such positive feedback about your most recent experience. Your patronage is more than appreciated and I hope you continue to have more good experiences!

Dec. 7th, 2019

star star star star star

Patricia HARHOLD New Hudson, MI

We switched to American Home Shield after having unsatisfactory experiences with another home warranty company and we're very happy with our decision. Our recent claim was handled very professionally and the contractor that AHS sent was top notch.

6 years ago

Reply from American Home Shield

Hi Patricia,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Dec. 7th, 2019

star star star star star

Christine North Las Vegas, NV

Water Heater was replaced and I couldn't be happier with how easy everything went. From the time I contacted American Home Shield it went very quickly. Was contacted that day, sent up appt, next day and replaced the day after that. Everyone was very professional and nice. Very satisfied. :-)

6 years ago

Reply from American Home Shield

Hi Christine,
Your feedback is more than appreciated at American Home Shield! We hope you continue to enjoy the service and contractors that we provide .

Dec. 4th, 2019

star star star star star_border

Susan Coeur d'Alene, ID

Prompt in replacing microwave, but there was not an installer in my area and they never got back to me on who could install. Finally hired contractor to install and they said they would cover up to $125 of install fee. Wish I would have heard from them before I hired contractor. They said the check is in the mail. I'm sure they will follow through, but just waiting for check. Only thing they could have done better was to call me back, like they said they would (Dante) to tell me to hire someone as they did not have anyone they could send.

6 years ago

Reply from American Home Shield

Hi Susan,
Your feedback about your AHS service experience is more than appreciated. I would be glad to speak with you and address the miscommunication with the installation.

Dec. 3rd, 2019

star star star star star

Phyllis Kansas City, MO

I had/always have a good experience with AHS. I went online Monday afternoon to get a request for service. I got a call, text and email from AHS and the service provider scheduling the appointment right away. The service provider came out, diagnosed the problem and was able to install my new furnace the next day.

6 years ago

Reply from American Home Shield

Hi Phyllis,
I am glad to hear about your experience using the online portal. I hope you continue to enjoy the service experiences we provide and the contractors that service your home.

Dec. 3rd, 2019

star star star star star

Ella Lewis Houston, TX

I had a very hard time at first to get AHS to agree to send another service company to come and repair my refrigerator. I am very pleased with the results. My refrigerator is working, they were professional, on-time and cleaned up once the job was complete.

6 years ago

Reply from American Home Shield

Hi Ella,
It was a pleasure to read your review about your AHS experience and I hope you continue to enjoy the service and contractors we provide!

Nov. 27th, 2019

star star star star star

S. Carlile Oklahoma City, OK

My work is a RECAll. I had a garbage disposal removed and new one install. It is now making a horrible noise and something sounds like it is coming loose in it! Your company is sending repairman back again to fix the problem.

6 years ago

Reply from American Home Shield

Hi S. Carlile,
Your feedback is greatly appreciated. Are you in need of assistance with the garbage disposal service request?

Nov. 25th, 2019

star star star star star

Inojenna Georgetown, KY

I have used AHS twice and both times they have taken care of the problem in a very timely manner. One of which was my heating unit in the middle of winter. I will continue to be with them as they are professional and back their word.

6 years ago

Reply from American Home Shield

Hi Inojenna,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Nov. 25th, 2019

star star star star star

Susan Simmons Joplin, MO

I am writing this review about the second contractor you sent ONLY. This contractor was wonderful it took him maybe 30 minutes to fix the toilet and it has not leaked again since. He was every knowleable, and knew just what was wrong and fixed it. Please always send him if I have a plumbing problem.

6 years ago

Reply from American Home Shield

Hi Susan,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Nov. 26th, 2019

star star star star star

Happy Customer Lindale, TX

I purchased an older home and needed to have a good home warranty program. I chose AHS from word of mouth and friends experience. The service has been as advertised. They have fulfilled every service need on a prompt basis.

6 years ago

Reply from American Home Shield

Hi,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Nov. 22nd, 2019

star star star star star

Karen M. Weaverville, NC

From the very beginning, we have always been happy with AHS. Service calls are always prompt and on time, and the personnel are always courteous, competent and professional. We feel confident that AHS is taking care of our home maintenance.

6 years ago

Reply from American Home Shield

Hi Karen,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Nov. 22nd, 2019

star star star star star

Melinda Dixon Lyons, KS

Our heating system messed up, it is a boiler system. We called another company that did not know what they where doing, charged us a bundle and let us with no heating . I called AHS and they sent out a company that knew where doing, got it fixed and no extra charge to us. Thank you!

6 years ago

Reply from American Home Shield

Good afternoon Melinda,
I am pleased to hear about your American Home Shield experience and the exceptional customer service that was provided. It is our goal to provide you with a team of contractors to complete each repair. I hope you continue to enjoy AHS!

Nov. 21st, 2019

star star star star star

Bill U

We have had our heater repaired and our dishwasher replaced through our American Home Shield warranty. Working with American Home Shield was very easy and the contractors that they sent out in each case were high quality contractors. We highly recommend American Home Shield.

6 years ago

Reply from American Home Shield

Hi Bill,
I am glad to hear about your most recent American Home Shield claims for the heater and dishwasher that was repaired. I hope you continue to enjoy the contractors that AHS provides.

Nov. 21st, 2019

star star star star star_border

Mrs. CB Orem, UT

I appreciated them listening to the problem and assigning someone to come make repairs. However they need to hire companies who are reliable. The company I was assigned to work with would not answer any of my calls concerning when parts were in or when they were coming to install. When AHS called they told them they would call the day before1never happened. Then they said they would call 30 minutes before they came out-never happened. Did get it fixed but not without some frustration with the lack of communication.

6 years ago

Reply from American Home Shield

Hi Mrs. CB,
Your feedback is more than appreciated to make us aware of your experience and things that can be improved. I hope you continue to enjoy AHS!

Nov. 21st, 2019

star star star star star

Monica Lopez Jacksonville, FL

So far we have used the lock changing service and had a plumber come out. The service providers were professional and friendly. I'm really glad poor installation is covered. I really think the savings and the peace of mind from having American Home Shield far outweighs the cost.

6 years ago

Reply from American Home Shield

Good afternoon Monica,
I am glad to hear about your most recent American Home Shield claim and the issues that were repaired. I hope you continue to enjoy the contractors that American Home Shield provides.

Nov. 19th, 2019

star star star star star

Charlie McCoy Marietta, GA

My claim was processed quickly and professionally. I will renew my policy when this years expires. I want American Shield to hire an American call center rather than one in the Philippines. Person could not speak English therefore I was required to wait til the next day to file my claim

6 years ago

Reply from American Home Shield

Hi Charlie,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and hope to make the necessary changes.

Nov. 21st, 2019

star star star star star

Leigh Ann Kristiansen Makanda, IL

American Home Shield has been outstanding in sending very capable technicians to address all our issues. Our problems have always been repaired to our satisfaction. When replacements were needed, they were done promptly and without hesitation. I have recommended AHS to many friends and family.

6 years ago

Reply from American Home Shield

Hi Leigh Ann,
Thank you for sharing your American Home Shield experience with us! We strive to provide you with a great service experience and knowledgeable contractors to complete each repair.

Nov. 19th, 2019

star star star star star

Mikah Howell Township, NJ

I recently purchased a home and received a warranty as part of my purchase. It was really helpful because I was able to have my HVAC system checked and my door locks changed at the price of only my service charge. Both technicians came out the day following my request.

6 years ago

Reply from American Home Shield

Hi Mikah,
I am glad to hear about your most recent American Home Shield claim and the issues that were repaired. I hope you continue to enjoy the contractors that AHS provides.

Nov. 19th, 2019

star star star star star

Gayle L Mandley Georgetown, TX

American Home Shield (AHS) is the best home warranty I have ever used. They always act promptly on any requests for service and have the best companies providing any needed service. I have had to use AHS several times to include issues with plumbing, heating, and AC. This company is awesome!

6 years ago

Reply from American Home Shield

Hi Gayle,
I am glad to hear about your most recent American Home Shield claim and the air conditioner that was repaired. I hope you continue to enjoy the contractors that AHS provides.

Nov. 19th, 2019

star star star star_border star_border

Shell G Santa Fe, TX

I love AHS but the last time I called, I literally argued with a representative for an entire 30 minutes asking for a certain a/c company. She stated that she only had one available and that was the only one I could choose. I got so completely frustrated after non-stop arguing. She wouldn't even let me talk. I asked for a supervisor at least 15 times, telling her I no longer wanted to speak to her, I wanted a supervisor. She would not allow me to speak with one and she completely refused to put me with my preferred vendor. She said that she could see every possible company and there was only one. She was a qualified service rep and she knew their system and the one she presented me was the only one. "If there were other's, I would see them but there aren't". I kept asking to be put on hold for how ever long it took to get a supervisor, so she would put me on hold and come back saying they were busy but she was a "qualified service rep"...over and over. I literally had to tell her to shut her mouth so that I could get a word in edgewise. Finally, after 30 minutes I hung up and logged in online. The service company I wanted was listed as one that I could choose. REALLY!!!!! It was the most frustrating, irritating and disappointing interaction I have ever had with AHS. I have called and made a complaint and have also advised the service company that AHS is making them lose business by not allowing customers to choose them. Very upset.

6 years ago

Reply from American Home Shield

Hi Shell,
I hate to hear about the delay in service that you have experienced and the miscommunication to speak with a representative. I would be glad to speak with you and get the issues resolved.

Nov. 14th, 2019

star star star star star

Happy Nashville, TN

I've had AND for 15 years and never had a problem with them. I had a leak they sent 3 plumbing companies and a leak Detection company to try to find where the leak was coming from they knocked a hole in the wall found it fixed it and went a drywall man to fix wall. I've had other companies I'll keep AHS!!!

6 years ago

star star star star_border star_border

Teresa Pezzullo North Hollywood, CA

We had a technician come last week regarding our front loading washing machine. He did not take anything apart or examine any damaged parts, but within 5 minutes told us that it could not be repaired. This washing machine is between +/-20 years old. He explained that the drum is supported by a star shaped support (like the Mercedes logo) and that the spokes of that star tend to break from wear and tear. When that happens, the bearing gets overloaded. He said that he was surprised that the machine lasted as long as it had, because this is a common problem and most people are lucky to get 10 years out of it. When I called AHS this afternoon to find next steps, they said my claim was denied because I overloaded the washing machine. Apparantly the tech told us one thing, and wrote another in his report. So today the second tech came out. He said he could not look at the machine until my husband signed his phone. When my husband ask what he was signing, the tech said it just gives him permission to look at the machine. So he signed. Same issue. The technician said when a bearing goes out they attribute it to overloading. When pushed on how he could definitively say it was due to overloading, especially since he did not take the machine apart, he said that is what they HAVE to say. When pushed further, he said the supports can break because of rust over time. We recorded the conversation. I want to note that he also did not pull out the washing machine to look at the actual broken parts to see if rust was the cause. We did not get a copy of whatever it was that was signed, or any wriiten or emailed diagnoses. AHS called within a few hours to deny the claim. The second tech told us to google the cause of the problem we had, so with a little research online, and talking to a reputable technician we found the following: "Washers that are made in the last decade or so have bearings that help operate the machine. Both front and top load washers use bearings that will eventually become defective with use. Over time, water seeps through the seal and rusts the bearings. Rusted bearings are the main cause of the loud noise that you hear when the washer is spinning. Washing machine bearings are usually good for around 10 years before they need to be replaced." This is a 20 year old machine. There is no way for a technician to determine that the bearing or support failure is due to user error unless the broken parts are inspected. In addition, one of the the knobs was broken, which the first technician did not notate. This technician also said it was our fault from "forcing". It is a push/pull knob. There is no "forcing". I sent this information along with the voice recording of the tech. After a couple days, AHS approved the replacement of my machine. My issue isn't really with AHS, it's with the techs that are sent out. My take is that they do not want to take the machine apart to diagnose the problem. They get their flat fee to come out, and they want to spend as little time as possible. If they come in, know it's too expensive to fix, they just say it's due to overloading, because they aren't going to get paid to do a repair. They don't want to take the time to show a part broke due to age and rust. That's at least an hour as opposed to 15 mintues. Both companies that were sent out had 1 1/2 - 2 star ratings online. Ultimately my problem was solved, but it took two weeks to get here.

6 years ago

Reply from American Home Shield

Teresa,
I apologize that your experience with AHS was not satisfactory. I would like to assist you in an effort to get this issue resolved. I have sent an email to you hoping to engage more toward a resolution for your issue. Please respond to that email for further assistance. I look forward to hearing from you.

Nov. 13th, 2019

star star star star star

Steve Rooke Plano, TX

I have been an AHS customer for the past 2 years and previously with the same and another property. I have always received excellent service and satisfaction. With a most recent issue I indicated what the problem was to the service company and they showed up and fixed the problem within 10 mins. I will continue to utilize AHS services.

6 years ago

Reply from American Home Shield

Hi Steve,
Your patronage to American Home Shield is more than appreciated. We are pleased to hear your feedback about your service experiences and hope you continue to enjoy!

Nov. 13th, 2019

star star star star star

Jack McClung Duncan, OK

after three visits by repair people, our fridge was deemed non-repairable. AHS made sure we got a replacement quickly and as close as possible to our dead fridge. Great people. friendly service, and very professional yet personable.

6 years ago

Reply from American Home Shield

Hi Jack,
I am pleased to hear about your American Home Shield experience and the replacement that was completed!

Nov. 13th, 2019

star star star star star

Kassandra London Mesa, AZ

The technician was very impressive with his knowledge and expertise! He was very friendly which gave me a good feeling about Sunbelt electric. I would use this company in the future! My problems were resolved in a detailed way.

6 years ago

Reply from American Home Shield

Good morning Kassandra,
I am pleased to hear about the technician that has serviced you and his expertise to complete thee re[air. I hope you continue to enjoy a good experience with American Home Shield.

Nov. 13th, 2019

star star star star star

Henrietta Round Rock, TX

We have been with AHS for over 5 years. They are a very good and fair company. I think in all the years we only have experienced 1 unpleasant incident which was corrected right away. Always good customer service. Thank you American Home Shield.

6 years ago

Reply from American Home Shield

Good morning Henrietta,
Your patronage to AHS for the past five years is more than appreciated. We hope you continue to enjoy AHS and the service experiences that we provide!

Nov. 13th, 2019

American Home Shield Reviews