American Home Shield: Read 34,902 User Reviews From Real Homeowners

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Verified Customer

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Terri Houston, TX

Excellent contractors provided for service, good coverage. Offset by … Very challenging to get to person at AHS that speaks English as first language and can solve problems, e.g., contractor that performed AHS preventative maintenance for ac systems was not initially allowed to perform service that he identified needed attention; AHS agent said they needed to assign to a different contractor.

2 years ago

Reply from American Home Shield

We greatly appreciate your loyalty to us and thank you again for sharing your experience.

Sincerely,

Kim

May. 31st, 2023

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Verified Customer

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Paula North Las Vegas, NV

I love AHS! They have excellent coverage and customer service! We don’t just feel like a number! Their team actually cares! They have quick response times and the service is done quickly and efficiently! I won’t have another company cover my home! They are the best!

2 years ago

Reply from American Home Shield

Hi Paula, we greatly appreciate your loyalty to us, and thank you again for sharing your experience. Sincerely,Mariah

May. 31st, 2023

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Verified Customer

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Ramona Charlotte, NC

The “coverage” is unbeatable! I highly recommend this company to cover your major household appliances, electrical, plumbing, etc. Put your mind at ease with unexpected breakdowns in your home. Worth every penny I spend each month!

2 years ago

Reply from American Home Shield

Hi Ramona, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon

May. 30th, 2023

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Verified Customer

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R Hackworth Harlingen, TX

2 years ago Edited January 10, 2024

Reply from American Home Shield

Dear R. Hackworth, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May. 19th, 2023

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Verified Customer

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Berta Miami, FL

I liked that when I called the company and after making an appointment for service, a live representative responded! Since I was having a huge problem with my A/C unit, a technician was dispatched almost immediately. I liked that the customer service representative was courteous and professional and catered to the customer's needs.

2 years ago

Reply from American Home Shield

Berta, We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Sincerely,

Kim

May. 26th, 2023

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Verified Customer

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Diane Northridge, CA

I got a real stubborn customer service guy, AHS sent a comp to fix refrid the comp has over 20 complaints to bbb, horrible reviews on line and through Angis list. I wanted AHS to cancel that comp and sent different co the C/S argued said competitors give bad reviews. Had to enlighten him that bbb follows through with complaints. Then he said AHS needs to wait until the comp calls AHS to cancel. He was a jerk. The other C/S lady was very nice and took care of my concerns

2 years ago

Reply from American Home Shield

Diane, We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know. Sincerely, Kim

May. 25th, 2023

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Verified Customer

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Happy Heart Harmony Los Banos, CA

I had a leak under the kitchen sink. There were two very nice men who came and did the repairs in a jiffy. They were professional and polite and left no messto clean. The were from Highway Plumbing located in Ceres Ca. I am very pleased.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Marvis

I like the ease of putting in a service although I called in and wasn't happy with the customer service at all. The 1st rep completely told me a lie. The 2nd rep was very rude. The 3rd rep was more helpful but I asked for a list of the charges from the 1st company and still I haven't received it. But just an FYI Air Dynesty is a complete ripe off they are grousley over charging your customers even charging for things that shouldn't charge for like freon in a new unit. Because new units are prefilled already. And not to mention they sent a salesman out and sent me a quote outside of AHS.

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Steven Omaha, NE

American Home Shield has always come through for me. They are fast to react to problems and the people they send to check out my requests are always easy to work with and do a great job. As for the times I've needed to replace appliances it has always been a very easy process.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Kayla French Toledo, OH

American Home Shield has been a great home warranty company. I have had American Home Shield for over 20 years in Ohio, Michigan, and Florida. In every case they have been responsive, professional, and resolved my issues. I would recommend AHS to any home owner. It gives you piece of mind if anything happens in your home

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Sam1 Phoenix, AZ

The worker was very informative, he explained all what he was doing. He also made suggestions for PM’s. I was very comfortable with him in my home. I told friends about his service right away. Excellent Worker he’s a 10 in my book.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Rebecca Boone, NC

Absolutely professional and customer focus service. I thought I would need a completely new HVAC System and American home shield was able to not only provide a repair and avoid a complete replacement but the cost was approximately less than 1/3 of what I've. Been the estimated same repair by my current HVAC maintenance team!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 24th, 2023

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Verified Customer

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Jacqueline Sandia, TX

Reputable companies are sent for repairs and if an appliance is beyond redemption they replace it with excellent quality item. Service is usually within 5 days which is really not too bad all things considered. I definitely recommend them if you want excellent coverage.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 24th, 2023

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Verified Customer

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Rachel Jones Las Vegas, NV

We liked the response to the request for the Water Heater replacement, we loved how fast a technician came out, how quickly and professionally they changed it out, and the cost was less than half what it would have been without the Home Warranty. Overall, extremely satisfied with services.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 24th, 2023

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Verified Customer

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Lesa Pawleys Island, SC

Great service . We will recommend AHS to friends. We have piece of mind knowing they handle everything. We have a particular repair company. We can request them anytime. The agents are helpful and informative Online request are easily obtained.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 24th, 2023

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Verified Customer

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Paul Morgan Hill, CA

Once I called to set up a schedule, all things worked as planned. The service professionals set to do the work were prompt, polite, knowledgeable, clean. I was impressed that in both cases (two services scheduled), the service person provided some best practice tips and called back to make sure thing were all good.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 23rd, 2023

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Verified Customer

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Vernette Santa Rosa, CA

I have had AHS for over 10 years. I am satisfied with the service that is offered. However your billing dept. I had a problem with about 10 days ago. I was charged for my monthly service twice and I only approved bill pay from my bank once. I tried to resolve this and the customer service representative couldn't help me. I went round & round with her for over 20 min, I finally asked for her supervisor & spoke with her & still did not get this resolved. She said I had approved (I don't recall doing this) to have the charge taken out of my account automatically the first of the month. I went to my bank and asked that the automatic payment be cancelled & I will approve payment monthly for this to be done through my bill pay with my bank,

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 23rd, 2023

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Verified Customer

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Dave Johnson Bradenton, FL

I think American Home shield is great. They had the maintenance company contact us quickly. The tech diagnosed the problem. Repairs were done, but we are still having problems with the fridge. That’s not AHS’s fault. It the person who did the actual work.

2 years ago

Reply from American Home Shield

Hi Dave, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 22nd, 2023

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Verified Customer

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Marleen dexter Jackson, TN

I live in rural area and quality of handyman workmanship has not always good but understandably so. Professional work good. Moved to my present address and needed coverage for all things that may go wrong. Refrigerator replaced and took over a month but microwave was weeks. I feel fee per month increase too much every year but will stay with company.

2 years ago

Reply from American Home Shield

Hi Marleen, We appreciate your review and hope you continue to enjoy AHS and the service we provide!

May. 22nd, 2023

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Verified Customer

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Barbara

This is the best home maintenance that I have dealt. I had one issue with a supplier & American home assisted with the issue. Most of the suppliers are very professional & come out in a timely manner. Any issues I have had in my home weather it’s heating or plumbing were always resolved

2 years ago

Reply from American Home Shield

Thanks, Barbara. We’re thrilled to hear that you were satisfied with our services. Your feedback is appreciated, and we look forward to helping you again.
Sincerely,
Mariah

May. 19th, 2023

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Verified Customer

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Melissa Savoy Malvern, PA

So far, so good. I’ve had one claim, and it was politely and professionally handled. The contractor they sent was polite and professional as well, but had no idea why he was coming to my house. My only suggestion would be for AHS to create a work ticket that travels with the contractor.

2 years ago

Reply from American Home Shield

Dear Melissa, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

May. 19th, 2023

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Verified Customer

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Carolyn La Mesa, CA

American Home Shield has been a lifesaver for this 81-year-old lady who depends on them to repair anything that fails in my house. The most recent experience was a toilet that wouldn't turn off. Jeremiah replaced the faulty parts and everything is now working perfectly.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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Roslyn Hampton, VA

I love the benefit of knowing there is a place I can call to get repairs done, without having to roam thru the internet looking for help and not knowing if service will be delivered. My daughter recommended the product and I am so happy for it.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Verified Customer

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Denise Mt. Pleasant, SC

Service has always been good sometimes may take longer if they have to order a part but overall service has been good. They were unable to fix our washer after several attempts, they had to remove the new parts they had installed and gave us a gift card at Lowe’s for the value of the washer. 439.$ But it took so long for the gift card to come thru that we went to Lowe’s at bought a new washer and dryer and when the gift card finally came thru, we will hang on to it for paper products, cleaning,etc…

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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Sawanda Baltimore, MD

The agents assisting me have been professional, efficient, empathetic and courteous when filing my claim. I have been on both sides where they have repaired my appliance or replaced them, the companies I have dealt with have been, professional and knowledgeable.

2 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

May. 17th, 2023

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Verified Customer

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Patricia IL

I have only one complaint and that is you refused to repay my air conditioner unit because of damage being done by dogs. The damage was done Peter to my purchase by dog that belonged to the seller of the home. I was told that American Home Shield would replace anything that was damaged prior to purchase of the home. I’m extremely unhappy that I was lied to.

2 years ago

Reply from American Home Shield

We love to hear when we have provided fast and professional service to our customers. Please continue to share your experiences with us and we will continue to strive to meet your needs.

May. 17th, 2023

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Verified Customer

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faZe potato Virginia Beach, VA

I love American Home shield! First time home owners i recommended 10/10! In our first 60 days we had appliance die! AHS replaced it they offered a gift card but it was much easier and convenient for the tech to bring it and install it! We love it it’s worth the monthly premium!

2 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

May. 17th, 2023

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Verified Customer

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Emily Columbia, MO

I have used AHS several times over the years. I usually use the app to initiate a claim. The referral with the service provider has been sent within minutes and I have been completely satisfied with the companies that have taken care of my issues.

2 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 17th, 2023

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Verified Customer

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PHILLIP Douglasville, GA

American Homeshield has been efficient and professional. They quickly assign a repair company to review and repair or replace reported appliances. If you can't agree upon a replacement, they will provide a Lowes Ecard so you can select a replacement appliance.

2 years ago

Reply from American Home Shield

Thank you, Phillip! We are pleased to hear that you are satisfied with our services. Your feedback is appreciated and we look forward to helping you again.

May. 16th, 2023

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Verified Customer

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Rosalyn C Richman Las Cruces, NM

I liked that AHS responded promptly to my 2 recent requests, one for the refrigerator (icemaker) and one for the water heater. A different vendor contacted me about the two problems, and both came within a few days of my submitting my requests.

2 years ago Edited January 10, 2024

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

May. 9th, 2023

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Verified Customer

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Rose Richardson Irmo, SC

Sam was prepared. He had read what I had to say but I talked with me when he arrived and was finished in 20 to 30 minutes due to his knowledge of my particular dryer and it's history of issue after a certain amout of years. Sam was excellent.

3 years ago

Reply from American Home Shield

Thank you for the fantastic review Rose! We loved being of service to you and hope we can assist you again soon.

Jan. 7th, 2023

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Verified Customer

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Jennifer Torres San Antonio, TX

A contractor was scheduled immediately after submitting my claim. The problem was addressed and American Home Shield paid 100 percent of the cost to get it fixed. In less than a week, we were going about our lives like normal thanks to AHS.

3 years ago

Reply from American Home Shield

Hi Jennifer, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Jan. 7th, 2023

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Verified Customer

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Maria Trujillo Wheat Ridge, CO

It was easy to request service need via website, vendor arrived same day to make diagnosis and American Home Shield approved repairs the same day. The vendor came back early the next morning to make repairs. Everything was complete in less than 24 hours.

3 years ago

Reply from American Home Shield

Hi Maria, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Jan. 7th, 2023

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Verified Customer

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Linda Tucky Apple Valley, CA

the contratorss they use are great and I would use the specific contractor if I needed help with something not covered by AHS My only problem with them is the response time from reporting the problem and the amount of timeit took to get an appliance repair service to come out. The service companies were great. Maybe they should get more service companies for my area

3 years ago

Reply from American Home Shield

Hi Linda, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.

Jan. 7th, 2023

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Verified Customer

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Marla Wahl Rincon, GA

I'm still on the fence about this insurance. The first time I used it not only did I have to pay the $100 service fee but the contractor sent to fix the issue said that AHS would not cover the issue. I had to pay an additional $200.00. Fast forward and the same thing happened again but this time they actually paid for a replacement item. If all goes well then it's 100% worth it. I had 3 things break back to back.

3 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Jan. 9th, 2023

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Verified Customer

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Latasha Akron, OH

Some of the vendors make repairs & just don't know what they are doing. They make assumptions based on the environment or their opinion. Not thorough at all I had a broke refrigerator instead of checking the entire refrigerator. The technician saw one thing wrong and ordered that part but that wasn't all that was wrong with the refrigerator so when the part got put in and replaced, the refrigerator still was not working so I had to wait another week so they can order a part. It was just irritating. I also had a problem with the bathroom toilet they kept placing it because it was leaking instead of telling me that the floor had been compromised and needed to be redone. I had to figure that out on my own, Which ended up being thousands of dollars because of the severe would damage all the way down to the baseboards in the basement.

3 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs. We are working diligently to improve the overall customer experience.

Jan. 9th, 2023

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Verified Customer

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Leisa Eining Medical Lake, WA

I had a bad experience with a different home warranty company, so I cancelled with them. AHS was a much better experience. It was easy to submit a claim, a service provider was immediately contacted. The person who came did an excellent job and even had the replacement I needed, without having to wait, couldn't be happier

3 years ago

Reply from American Home Shield

Hi Leisa, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Dec. 22nd, 2022

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Verified Customer

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Gloria Alokar Warner Robins, GA

The first time I did a claim with them they took them 5 month to take care the issue but after 5 month they fix my refrigerator problem the second time I did a claim they really took them two weeks to fix my problem I highly recommend American home shield they really worth what I pay to have them I highly recommend American home shield A+

3 years ago

Reply from American Home Shield

Hi Gloria, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Dec. 22nd, 2022

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Verified Customer

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SFaga Spanaway, WA

AHS was recommended by our Real Estate Agent, and he hasn't been wrong about a recommendations yet. From every start to finish ticket AHS and the Independent Contractors they work with have been really great. They provide a great way of hub for Contractors to help Home Owners receive the help they need.

3 years ago

Reply from American Home Shield

Hi SFaga, We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words! Please contact us again if there’s anything else you need.

Dec. 22nd, 2022

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Verified Customer

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Donna free Las Vegas, NV

Keep getting emails saying i havent paid even though i did pay on 11/25. Ive called twice and they are going to fix this problem. Last email threatened cancellation. But garbage disposal was replaced quickly and efficiently on thanksgiving day service was good

3 years ago

Reply from American Home Shield

Hi Donna,
Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 22nd, 2022

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Verified Customer

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Mark Wappel Columbia, MO

Your customer service people are very pleasant and informative. It seems like all of the companies that do all of the outside ser in every way. I will always continue to use American Home Shields Service. vice work are extremely professional and helpful service

3 years ago

Reply from American Home Shield

Hi Mark, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need.

Dec. 22nd, 2022

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Verified Customer

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Mary Robinson Louisville, KY

You sent a service person to repair my range hood. The man took parts out and said he would have to takes parts back to his office and chech if they were still available. I told him ok and he said he would call me back. Then covid happened for 2 years and I heard nothing. I finally called and was told that my range was delivered and installed. She said I could open a new claim, pay $100.00 again. Within the last month I had service from an electrical company and I asked if they would have been the company that would have installed the hood. They said no but a couple of years ago one was delivered to them, they said nobody had requested that and they said they sent it back. I finally got to speak to someone and they said they would elevate this problem to the appropriate office to try to fix the delicate. He said I would get a call in the next week. No call came. This week I tried again and talked to a woman and she told me the same thing. I am considering dropping my account with you because of poor communication with your company. It was implied that I have received a new range hood per your records. I did not and if you would like to visit to check my kitchen, I will be glad to have you.

3 years ago

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Verified Customer

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Julie Marquez Greenbrier, TN

I asked the plumber about my guest bathroom toilet that kept running and he said her couldn't look at it. He said he was only allowed to work on my clogged toilet in master bathroom and I would have to call for another visit. I guess that means, I have to pay another $125. for another plumber to come out for my running toilet. I'll just have to live with it or try to fix it myself. I'm not going to pay for another plumber when I already had one in my house who refused to fix my guest bathroom. I forgot to mention the running toilet. So it can't be fixed with the first call. I'm very disappointed. I will call American Home only when I'm desperate.

3 years ago

Reply from American Home Shield

Hi Julia,
I would be glad to speak with you to assist with the plumbing repairs that need to be resolved.

Jan. 9th, 2023

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Verified Customer

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Natalie Roberts Huntersville, NC

American Home Shield has created a dependable list of contractors. We have had to use our warranty several times over the years and we are never disappointed with service or the timeliness to get the job done. I can not recommend them enough.

3 years ago

Reply from American Home Shield

Your feedback is more than appreciated and we hope you continue to enjoy your AHS home warranty and the coverage we provide in a timely manner.

Dec. 20th, 2022

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Verified Customer

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Kevin Grimes, IA

We had a furnace stop working in the middle of a below freezing night. First thing in the morning, I called American Home Shield requested service. By late morning we had the issue resolved and a running furnace and heat with little out-of-pocket expense to us!

3 years ago

Reply from American Home Shield

Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 20th, 2022

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Verified Customer

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Rick Ogston Yuma, AZ

Representatives are completely scripted and often don't really understand the problem or just repeat the script without addressing the issue. They also give assurances that aren't accurate. IF the problem is a standard easy fix, the scripts work. If anything is unusual, they are not. Supervisors are very hard to connect with and are likewise scripted. As you can tell, my experienced have been both good and very bad. There is a failure to keep the customer informed ir updated when they can't find a repairman in your area. It took over two months with no communication on their part for one of my issues that ultimately was an easy fix.

3 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. And we are working diligently to improve the overall experience.

Dec. 20th, 2022

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Verified Customer

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Debbie Guiterrez El Paso, TX

I like only having to pay a co-pay to have items repaired. I don't like having to argue over replacing an appliance that has been repaired too many times and is no longer reliable or safe to use, ie: my microwave oven several years ago. I also have a Subzero refrigerator that has had the same problem for years of icing over on the back interior wall of the refrigerator-but repairmen never fix it for long. I know you will not replace a Subzero.

3 years ago Edited April 10, 2023

Reply from American Home Shield

Hi Debbie, I am pleased to hear about the excellent service you have received. I hope you continue to enjoy!

Dec. 9th, 2022

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Verified Customer

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CHRISTINE LAMPERT San Clemente, CA

This past experience was very good. However, a previous experience with our Bosch cooktop left us wondering if we wanted to continue with you. A piece of the ignitor fell into the cabinet and couldn't be found and because the piece was missing, you refused to repair or replace our cooktop. I was shocked and disappointed and had to purchase a new cooktop

3 years ago

Reply from American Home Shield

Thank you for providing us with feedback about your AHS experience. We strive to provide you with prompt and professional service. We hope you continue to enjoy the coverage we provide!

Dec. 13th, 2022

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Verified Customer

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Alan Raleigh, NC

Always get resolution in the end and there are no hidden cost. The reasons we wouldn't give 5 stars are: 1. You can't choose your own service people 2. There's a time delay before the service people come to the house to evaluate the problem and 3. The service people don't seem to stock or have quick access to what seem like common replacement parts, so there's another delay while parts are ordered.

3 years ago

Reply from American Home Shield

Hi Alan, Your feedback regarding your recent experiences with us is greatly appreciated. Our main objective is to provide exceptional service and a quick resolution to all of your home warranty needs.

Dec. 12th, 2022

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Verified Customer

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melanie sears Laguna Hills, CA

I called because my heat was not working. I had another plumber check it out and he said it would cost $10000 to replace the whole system. Then I remembered I had this home warranty so I called. Their plumber came out the next day and fixed the problem in 15 mins. He said I did not need a new system.

3 years ago

Reply from American Home Shield

Hi Melanie,
thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We Look forward to servicing you again soon. Best Wishes.

Dec. 7th, 2022

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