2-10 Home Buyers Warranty: Read 4,439 User Reviews From Real Homeowners

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Verified Customer

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Chikelue Columbia, SC

The quality of the service is always the same and that is a good thing because it doesn’t matter who you speak with, they still provide exceptional service. They always make sure everything is taken care of and they act with a sense of urgency. Everything was taken care of when my hot water heater went out.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Chikelue. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Mar. 17th, 2021

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Claudia Tucson, AZ

Recently we needed work done on the swimming pool pump and within a couple of days, they came out and fixed it. I was happy. I’ve always had good customer service with them.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Claudia, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Mar. 18th, 2021

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Anonymous Terre Haute, IN

Just about every winter we use it because our HVAC is a pretty old system, and they're pretty good about dispatching somebody out here to fix it. Usually has something to do with the compressor or some sort. The service is pretty good but nobody's perfect. Our premium seems to be going up drastically each year.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Mar. 5th, 2021

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Alton Watts Jacksonville, FL

Their service is very good and the work was very good. My air conditioner went out and they came out and checked it out. It had to be replaced and they replaced the whole unit inside and out.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Alton, we’re so happy you had an excellent experience with our services. We’re proud that 2-10 Home Buyers Warranty exceeded your expectations. Thank you for your continuing business!

Mar. 5th, 2021

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Adrienne Austin Burtonsville, MD

I've used it once for my HVAC system and my experience was okay. I was on hold for a very long time trying to reach customer service. They sent someone to come and fix it the next day. They did what they said they were going to do. There's so many helpful people at 2-10.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Adrienne, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 5th, 2021

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Verified Customer

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Colin Haviland Greensboro, NC

2-10 Home Buyers Warranty was quick and efficient. My air conditioning unit was out and the air conditioning guy came out and fixed it by finding a nail in my motor. The customer service rep was also really nice.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review, Colin. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Mar. 5th, 2021

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Verified Customer

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Connie Morales Omaha, NE

Their online site is very easy to use and we've already claimed on it twice. They were able to fix the problem in the first trip so our garage door works now and that's especially important because we're moving in soon.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Connie, we’re so happy that you had a great experience with the 2-10 Home Buyers Warranty staff. They’re always working hard to help you protect your home, and we’re glad you rated them so highly. They deserve it! Thanks for your continuing business.

Mar. 5th, 2021

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Verified Customer

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Derrick Sowder Walpole, NH

I called for my refrigerator and they came out to fix it. I'm not going to say I was overly happy about it but it was okay. I feel like I never can get through to a person, I'm always talking to a recording and I like to talk to people directly to know what the problem is. The last technician just came not too long ago and I had a problem with my garbage disposal but I didn't like the way he told me I would have to pay for a new garbage disposal. When I disagreed, he fixed it in less than five minutes but never showed me what he did to fix it.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Derrick Sowder, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 4th, 2021

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Verified Customer

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Dan Bradley Charlotte, NC

I've had a number of transactions and some of them were real good and some of them were real bad. Just recently, our freezer went out, and they sent a contractor out and the contractor couldn't get the part so 2-10 customer service told me that I'd get a new refrigerator and then I waited and that didn't happen so I called back again and they said they'd give me a new refrigerator. And I waited again and that didn't happen so I talked to somebody else there and they said they won't be able to give me a new refrigerator because I gotta wait for the part to come in no matter how long it takes. The customer service reps are very nice, good listeners and they try to help but they're inconsistent.

5 years ago

Reply from 2-10 Home Buyers Warranty

We’re terribly sorry and extremely embarrassed that you’ve had a negative experience with us.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.

We hope you’ll give us another shot at resolving your issue and keeping you as a customer.

Mar. 5th, 2021

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Verified Customer

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Mark Tyrone, GA

Top quality response when needing maintenance. However, they are non-responsive when it comes to replacement of equipment. I have two heat pumps, both 18 years old, that 2-10 keeps putting bandaids on, and each bandaid costs $100. Five repair requests in just the past year.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Mark, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Mar. 2nd, 2021

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Verified Customer

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Michelle Columbus, IN

Our warranty was included when we bought our home in June 2020, and In August of 2020 we filed a service request for a broken ice maker. Per their website, it states you will be contact within 48 hrs and taken care of soon after. After numberous calls,long hold times, and 6 weeks finally a technician showed up on a sunday evening at 10pm while my husband was working. After he opened the freezer door and shut he said we needed a new ice maker. As he wrote the service order down, he preceded to tell me about his stint in prison . Tell me how they prefer not to work with 2-10 warranty due to there slow payments on their bills. when he requested the co-pay of 100.00 they did not take cards so he said he‚Äôd stop by the next day to get payment. He said the ice maker should be in the next week and they would be right back to install. He sure came early to claim cash next morning and the last we heard for several more weeks. I call 2-10 nearly 30 times over the next several months. Finally they installed the ice maker and left and of course it didnt work. It obviously wasnt what was wrong. It was a frozen line. Four months later the ice maker works but wont dispense from the front door, and once again call call call and finally a repair man from another company came and fixed it. Five months, 50 phone calls, reps stating they would call back and never did. You also cant call and talk to the rep who you already spent 30 mins telling the whole story. No shows for several appts. Causing me to miss work, spend hours trying to get my ice maker fixed. Finally the last one who I told I wanted to speak to someone about the terrible service assured me her manager whould call and 8 months later no one every called. It was the worse service Ive ever encountered. Definately wont renew my contract this year.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Michelle, we’re terribly sorry that the service request process was so frustrating. We hate letting our clients down. If you’d like, someone from our escalation team can contact you to discuss next steps.

Additionally, if you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We hope you’ll give us another chance to make this right.

Mar. 2nd, 2021

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Verified Customer

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Anonymous Jacksonville, NC

Not everyone that works here has a good knowledge of what services they offer and what is covered. There seems to be no standard for what their employees need to know so it's hard to get things explained to you. We had a good experience with a dishwashing repair company but it was a nightmare to get our stove replaced because they took about two months to get that replaced.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there , we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 8th, 2021

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Gail Hereford, AZ

Our warranty came with the house we got. We haven't had any real problems with the company. We needed our heater fixed and they had to come two different days to make sure it was fixed. They send someone out right away to fix your problems and you don't have to pay for it.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Gail, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 8th, 2021

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Gia Louisville, KY

I had to have a faucet replaced and the first time they came they gave me incorrect information. Then later they explained it better to me and corrected the issue. One bad thing about the warranty is you're limited to what service providers you can use. Once they couldn't find an electrician in my area so they didn't give me service.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Gia, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 8th, 2021

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Verified Customer

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Jacob Pelham, AL

We've only used our warranty once but it was very successful. The timing wasn't great since we tried to get help over a holiday weekend, but we understood why things took longer. We had a leak in our water heater and they fixed it well.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Jacob, we’re so happy that you had such a positive experience with our staff. Thank you for your feedback and your continuing business with 2-10 Home Buyers Warranty!

Feb. 8th, 2021

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Bradley Mabelvale, AR

After careful research I thought that would be the best company that fit my needs but I was wrong. I had a drainage problem at my home, I filed a claim and they assigned me to a plumber. A plumber come out and did whatever they needed to do, did not make any recommendations for me to do anything else and 2-10 called and tried to have argue with me about what the idea.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Bradley, we’re sorry and embarrassed that you didn’t receive the assistance you expected. If you’d like, our escalation team can contact you at your convenience.

If you’re willing, we’d like to have a quick one-on-one discussion about the issue you had. You can send us a private message at facebook 2-10homebuyerswarranty or call 800.775.4736 at your convenience, and we can discuss your specific problem and how we came up short in addressing it.
We understand you’re upset, and we want to try to fix it. You’ve trusted us to protect your home, and we want to earn that trust back.

Feb. 3rd, 2021

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Verified Customer

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Sabrina Stem, NC

It is a little pricey but they pretty much cover everything you need fixed in your home. When my stove stopped working I could have paid within two grand but I only paid the hundred dollar deductible.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Sabrina, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 3rd, 2021

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Sharon Thornton, CO

The service people they recommend for your services are really good quality people and businesses. When my refrigerator died, they responded to me right away and fixed it the same day.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Sharon. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Feb. 2nd, 2021

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Dawn Wilmington, NC

I had a couple of plumbing leaks and a garbage disposal quit working and they were very responsive and got someone here quickly. I’ve been very pleased with what they’ve done.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Dawn, we’re happy that your service request went smoothly. At 2-10 Home Buyers Warranty, we take pride in making the service request process as smooth as possible. Thanks for your continuing business!

Feb. 2nd, 2021

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Jimmie McDonough, GA

I needed someone to come out and fix my dryer, a man came out and looked at it pulled it from the walls and fixed it but I feel like I need to call about that right now. They need tell the customers about the people that come out to their house.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Jimmie, we’re happy that you had a good experience with 2-10 Home Buyers Warranty overall. We really appreciate your suggestions on ways we can improve our services.
If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 3rd, 2021

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Lori Saint Louis, MO

They cover a number of things that other home warranty companies do not and it is less expensive than other companies. They are always there to answer the phone or answer a question.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey Lori, thanks for your fantastic rating. Everyone at 2-10 Home Buyers Warranty works really hard to make it easy for you to recommend our services to others. Thank you for your continuing business!

Feb. 9th, 2021

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Whitney West Point, VA

If they improve their communication with their contractors, their services will be significantly better. I’ve made a claim twice and both times the contractors too multiple months to address the problem. Their customer service people are polite and seem to do all they can but whenever there is a problem, it seems their hands are tied and it never goes anywhere.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hello Whitney, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 3rd, 2021

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Verified Customer

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Amy Waverly Hall, GA

Everyone seems to be professional and polite. They are always responsive but I always get different people but it’s not too bad. When my dishwasher was flooding, a technician was out in a couple of days but it took about a week for them to get the part to fix it.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hey there Amy, we’re happy that you enjoyed working with 2-10 Home Buyers Warranty. But we want to apologize for the time it took to get things resolved. We know how busy you are and we don’t want to be the ones holding you up. We’ll do our best to respond more quickly next time.

If you’d like to have a quick one-on-one discussion about the issue you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.

Feb. 9th, 2021

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Verified Customer

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Kenneth Cumming, GA

Customer support answered all my questions and they’re good but the contractors are not great. The first time with the dishwasher, it dragged on and one. The dryer was fixed in two visits.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi Kenneth, thanks so much for your great rating. All of us at 2-10 Home Buyers Warranty want to do everything we can to make protecting your home simple and economical. We’re glad we could help you!

Feb. 9th, 2021

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Verified Customer

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Samuel Suffolk, VA

Having a home warranty gives me peace of mind. When the hot water heater sprung a leak three days before Christmas, they were able to get it replace two days after. They are extremely helpful.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thanks so much for the excellent review, Samuel. We’re happy to know that you’d recommend 2-10 Home Buyers Warranty services to others. Thank you for your continuing business.

Feb. 9th, 2021

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Verified Customer

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Anonymous Tucson, AZ

Used it twice and they were fast and quick. One time we had a faucet leak and the other time the dishwasher was not functional. The quality of the service was excellent. Everything was fixed well.

5 years ago

Reply from 2-10 Home Buyers Warranty

Wow, thank you for the excellent review. Everyone at 2-10 Home Buyers Warranty is super happy that you want to renew your Service Agreement with us and would also recommend our services! Thanks again for your continuing business.

Feb. 9th, 2021

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Gloria Scottsdale, AZ

I’ve used them several times and I’ve been happy most of the time. Most of the contractors do a good job though there have been a couple of time when they did not. They are getting more expensive especially if you only use it once or twice a year.

5 years ago

Reply from 2-10 Home Buyers Warranty

Hi there Gloria, we’re glad you had a positive overall experience with us. More importantly, we appreciate your suggestions on how we can improve.

If you’d like to have a quick one-on-one discussion about any issues you had, we’d love to chat with you. You can send us a private message at facebook 210homebuyerswarranty or call 800.775.4736 and we can discuss.
We’ll do our best to learn from this experience for next time. You’re important to us because you trust us to protect your home, and we want to do everything we can to continue to earn your trust.

Feb. 9th, 2021

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Verified Customer

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Anonymous Canton, GA

The service and repairs exceeded my expectations. My hot water heater started leaking all over the garage. They came and assessed the problem and had it replaced. It was done in a timely fashion.

5 years ago

Reply from 2-10 Home Buyers Warranty

Thanks for reinforcing how great the 2-10 Home Buyers Warranty staff and contractors are with your excellent rating. We’re glad we could help you fix your issue!

Feb. 8th, 2021

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Philip

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Philip, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Alvin

Because our builder set us with 2-10 when our home was built in 2001.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Alvin, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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Noreen

Jessica was great and got the answers I needed.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Noreen, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 26th, 2026

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Katara

Easy to schedule service appointments. Reps available to explain coverage

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Katara, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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David

They didn’t cover my electrical problem. I had to pay $300 to get it repaired.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi David, we're sorry to hear how you feel but we appreciate your feedback. If you feel we have made an error in handling your claims, please give us a call so we can resolve it. Thank you again for your feedback, and thank you for being a part of 2-10 Home Buyers Warranty.

Jan. 22nd, 2026

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Pinkie

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Pinkie, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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John

2-10 home buyers Warranty has been easy to work and I have always had agood result with any claims that I have had, John

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi John, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Robert

Responsive and high level of customer service

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Robert, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 15th, 2026

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Michael

Always a very prompt, efficient response.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Michael, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Steve

Solved my problems. Okkkkkkkokkkkkkk Okkkkk

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Steve, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 9th, 2026

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Aletha

As a former Realtor, I know 210s quality

2 months ago

Reply from 2-10 Home Buyers Warranty

Thank you, Aletha! We appreciate your review. We value our customers and appreciate the time you took to share your experience.

Jan. 8th, 2026

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Verified Customer

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Raeven

Quick response time & handled with care.

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Raeven, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Gary

Easy, professional and responsive…. Thanks for your help

2 months ago

Reply from 2-10 Home Buyers Warranty

Hi Gary, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jan. 8th, 2026

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Donald MacPhail

This is my first policy with 2-10 HBW, I am glad to see the company will work with you to solve the problems you file in a claim. I requested a different contractor for the repair of my HVAC at my home. They sent me Temperature Solutions LLC in Alabama. Charles S did a great job diagnosing the trouble and repairing the unit. He fully, inspected the unit, he used top of the line replacement parts. He communicated with me before and during the repair, to reschedule the appointment due to storms. That kind of service shows professionalism. I give the service 5 STARS. Thank You.

9 months ago

Reply from 2-10 Home Buyers Warranty

Hi Donald MacPhail, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jun. 24th, 2025

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hoeard crisswell

had dishwaser fix buy two people titus fixed put new part in and did not shut off electric and blew out the computer borad said he would ordera new one it would take tow days come in will call to come in to put it on waited one week never heard tried to contact him five would not answer phone or call back called 2 10 and they toke care of it had sears fixed it they very professional i would not use titus again

10 months ago

Reply from 2-10 Home Buyers Warranty

Hi hoeard crisswell, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

May. 16th, 2025

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Eziwhuo Gift

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Eziwhuo Gift, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 12th, 2026

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Hector

Knowledgeable team, easy to ise and navigate customer portal. Competitive pricing.

1 month ago

Reply from 2-10 Home Buyers Warranty

Hi Hector, we're glad to hear that. Thank you for sharing and for being the best part of 2-10 Home Buyers Warranty.

Feb. 6th, 2026

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Sylvia Stevenson

This company is honest they listen to the problem that the service man called in with, and they’re willing to fix the problem rather than lie to you about fixing it. I’ll give you some excuse why they aren’t going to fix it. They don’t waste time like that. It’s easy to get a claim process. They don’t take two or three days to get you somebody to service you and then the people that they service are very professional. They do their jobs. They clean up their areas and they’re Gone. I have had four different companies in Texas America home choice. What is it that an Amazon? . I have had four different companies in Texas America home choice. What is it an Amazon company? I can’t remember the other two and they’re all big liars. They don’t tell the truth.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Sylvia, thank you for sharing. We're glad to hear your experience has gone well! Thank you for being a part of 2-10 Home Buyers Warranty.

Mar. 27th, 2025

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Tabitha Longfellow

I have stayed with 2-10 since purchasing my home because they always take care of me. 9.5 out of 10 times the process is seamless. I would be lying if I said it was perfect because nothing is perfect, but they are close. Every time I need to submit a claim online is simple and when I’m unable to submit online the representatives have been wonderful. I love knowing they help me take care of my home when I need help because it’s hard to trust people nowadays. They basically do all the work to find the technicians/companies all I have to do is schedule, be there, pay the deductible. Excellent!

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Tabitha, we're so glad to hear that! We put a lot of time and effort into our customer experience so hearing how you feel really puts a smile on our faces. Thank you for being a part of 2-10 Home Buyers Warranty.

Mar. 18th, 2025

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Antonio Solangon

We are so glad that we renewed our warranty under 2-10 Home Buyers Warranty. We had issues with our 4 years old Samsung washer and recently our HVAC in the second floor of the house. Filing a claim was easy and the employees are all very helpful, friendly and courteous. We were having this HVAC issue not cooling properly since we moved into this new house. Progressive Air System who built the HVAC system in this new house did a poor job and keeps screwing us up. 2-10 Warranty sent Max Cool Air Conditioning to replace the TXV bulb which is the root of the issue. We did not pay a penny for the TXV bulb repair. I don’t remember exactly how much Progressive Air System is charging us to replace the TXV bulb but I believe at least $3k.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Antonio, we're glad to hear your HVAC got taken care of. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Feb. 28th, 2025

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Jeffrey Jimenez

Amazing services from All Set Appliances and 2/10 Warranty company. I had to use them both for the first time and boy am I happy I made that decision, 2/10 Warranty and All Set Appliances, they both came through and found a solution for my problem. I will recommend both companies as they both lived up to their word. Thank you All Set Appliances and 2/10 warranty. All Set Appliances Technician was very knowledgeable, respectful and truly represented the company very professionally. Thanks bud………….2/10 Warranty representatives are amazing as well as they found solutions and never gave up thank you as well for your patience and cooperation.

1 year ago

Reply from 2-10 Home Buyers Warranty

Hi Jeffrey Jimenez, we're glad to hear your experience was a success. Thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 12th, 2024

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Jade Cumby, TX

These guys cover stuff. They really really do. A lot of people think warranties are a waste but, for people like me, that I don't want the trouble or responsibility to save up for incidentals for me home, (some people are good at this, I am not one of those people). With my monthly payments, I can rest assured that every breakdown is not going to make me bankrupt lol. They have a very specific process. From requesting service to responding to services. I've already had a few issues and all were taken care of including major home system. The only thing you need to be prepared for, they have the longest phone hold times for customer service. But once you get through, you will be taken care of. I have been on hold for several hours a couple of years ago when I first started just to ask a simple question. If I judged the benefit I would be getting from that hold time, I'd have lost and gone over to other companies. I think they may lose people because of this but the people that stick it out, they will be taken care of. Thank you 2-10.

2 years ago

Reply from 2-10 Home Buyers Warranty

Hi Jade, thank you for sharing and for being a part of 2-10 Home Buyers Warranty.

Jul. 27th, 2023

2-10 Home Buyers Warranty Reviews