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Vivint Reviews

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7.7

Overall Score

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Roxanne Walden Harrisburg, PA

Excellent response time. Very good customer service.

4 years ago

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Reply from Vivint

Thank you for your feedback Roxanne! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star_border

Jim niska Bismarck, ND

Easy to use,service tech. Are friendly and they help to solve problems

4 years ago

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Reply from Vivint

Thank you for your feedback Jim! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Philbert Ratliff Chicago, IL

Rapid response to problem solving problems and questions

4 years ago

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Reply from Vivint

Thank you for your feedback Philbert! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Lauren Walker Rockford, IL

When i need help you where always there. 24/7

4 years ago

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Reply from Vivint

Thank you for your feedback Lauren! We appreciate the opportunity that we have to protect your home and family. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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Anonymous Saint James, LA

Vivint has been responsive to system errors and problems with batteries .

4 years ago

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Reply from Vivint

Thank you for your feedback! We appreciate you letting us know about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Paul Wilson Sherman, TX

Great service,easy to operate,friendly service and helpful

4 years ago

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Reply from Vivint

Thank you for your feedback Paul! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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Kay Dahms Arlington, TX

Fast response time and very helpful and pleasant.

4 years ago

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Reply from Vivint

Thank you for your feedback Kay! We appreciate the opportunity we have to protect your home and family. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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Alison Picheloup Houston, TX

Very helpful! Vivint keeps my payments down as I am on a fixed income.

4 years ago

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Reply from Vivint

Thank you for your feedback Alison! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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Don Sievertson Humble, TX

Good product and service support. The monitoring monthly charge is high

4 years ago

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Reply from Vivint

Thank you for your feedback Don! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Victoria El Paso, TX

Great equipment. The system is easy, on time.

4 years ago

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Reply from Vivint

Thank you for your feedback Victoria. We are so glad to hear about your experience with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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Arndt Colorado Springs, CO

The system is easy to use. Equipment is comparable to everything else

4 years ago

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Reply from Vivint

Thank you for your feedback Arndt! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Paul Hurricane, UT

It has great ease of use and gives us peace of mind.

4 years ago

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Reply from Vivint

Thank you for your feedback Paul! We are so glad to hear how you're enjoying your system and how it helps to give you peace of mind.

May. 15th, 2020

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star star star star star

Gerald Grove City, OH

I really like the phone app. They are a little pricey.

4 years ago

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star star star star star

Kevin Junction City, KS

Everything is great with the service and equipment.

4 years ago

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Reply from Vivint

Thank you for your feedback Kevin! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Leona

Very informative and great when needing help

4 years ago

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Reply from Vivint

Thank you for your feedback Leona! We are happy to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Martha Sawyer Riverview, FL

Good service. Quick response to emergency

4 years ago

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Reply from Vivint

Thank you for your feedback Martha! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Neil Waterbury, CT

Very good service. System works as it should.

4 years ago

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Reply from Vivint

Thank you for your feedback Neil! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Rod Kite Semmes, AL

Every thing has been great! I've had no problems.

4 years ago

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Reply from Vivint

Thank you for your feedback Rod! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Steven Silver Springs, NV

Helpful when needed if I have a problem that could arise

4 years ago

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Reply from Vivint

Thank you for your feedback Steven! We appreciate you letting us know about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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Tyrone Vallejo, CA

It has been very good. We have an alarm and camera system with them.

4 years ago

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Reply from Vivint

Thank you for your feedback Tyrone! We appreciate the opportunity we have to protect your home and family. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

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star star star star star

Andrew Pahrump, NV

So far they've been there when I need them

4 years ago

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Reply from Vivint

Thank you, Andrew, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Anonymous Spearfish, SD

Good service and staff provided by Vivint

4 years ago

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Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Barbara Riverview, FL

alarm keeps going off in the middle of the night.

4 years ago

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Reply from Vivint

Thank you, Barbara, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

carol Vallejo, CA

excellent system very recomendable to others

4 years ago

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Reply from Vivint

Thank you, Carol, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Delissia Durham, NC

Very reliable when showing who is at ur door

4 years ago

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Reply from Vivint

Thank you, Delissia, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Gail Stinnett, TX

Good experience! Always there when I need them!

4 years ago

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Reply from Vivint

Thank you, Gail, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Gail B. Kent, WA

The best. Always solved any minor issues quickly

4 years ago

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Reply from Vivint

Thank you, Gail, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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Gloria Stark Buford, GA

So far it has been a good experience. The customer service is great.

4 years ago

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Reply from Vivint

Thank you, Gloria, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Henry Haverhill, MA

Reliable and service is great when needed

4 years ago

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Reply from Vivint

Thank you, Henry, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Valerie Schissel Milan, IL

Excellent. Great customer service. Fair price.

4 years ago

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Reply from Vivint

Thank you, Valerie, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star_border

Bob Grimstead

very good, very easy to access services where ever you are in the world

4 years ago

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Reply from Vivint

Thank you, Bob , for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Clif Hunt Antelope, CA

Works great Notifies me even when I'm not home.

4 years ago

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Reply from Vivint

Thank you, Clif, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Diane South Bend, IN

Very good.Friendly, I feel secure. Easy to use

4 years ago

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Reply from Vivint

Thank you, Diane, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Eva Roman Pontiac, MI

very understandting regarding my request

4 years ago

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Reply from Vivint

Thank you, Eva, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star_border

Jesse Lopez Ellicott City, MD

We have had a really great experience so far with Vivint system.

4 years ago

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Reply from Vivint

Thank you, Jesse, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

John Crowder San Tan Valley, AZ

Excellent . Great products and even better customer service

4 years ago

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Reply from Vivint

Thank you, John, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Linda Anchorage, AK

If my alarm goes off, I get a call in just seconds

4 years ago

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Reply from Vivint

Thank you, Linda, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Marianne Wilmington, DE

Very good. Customer service is excellent.

4 years ago

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Reply from Vivint

Thank you, Marianne, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Martay Upper Marlboro, MD

Great communication, Awesome and Professional

4 years ago

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Reply from Vivint

Thank you, Martay, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Mike M. Victorville, CA

Great, everything I need and want in home security

4 years ago

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Reply from Vivint

Thank you, Mike, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star_border

Pat Fort Lauderdale, FL

Efficient always on the alert. House can be viewed from anywhere.

4 years ago

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Reply from Vivint

Thank you, Pat, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

ROSE Mc Keesport, PA

INSTANT RESPONCE. ALSO KEEPS IN TOUCH AFTERWARDS!!!!

4 years ago

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Reply from Vivint

Thank you, Rose, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Selena Jackson Columbia, SC

It's very helpful but I wish I had one at the garage.

4 years ago

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Reply from Vivint

Thank you, Selena, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Shellaine Coakley Miami, FL

Efficient, professional, practical, amazing

4 years ago

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Reply from Vivint

Thank you, Shellaine, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

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star star star star star

Robert Saint Augustine, FL

Very responsive and easy to configure.

4 years ago

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Reply from Vivint

Thank you for your feedback Robert! We are glad to hear about your experiences with us and your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

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star star star star star

Terrance Kansas City, MO

I like the app and being able to look at my camera.

4 years ago

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Reply from Vivint

Thank you for your feedback Terrance! We are so glad to hear how you're enjoying viewing your cameras from our app. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

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star star star star star

Vaughn Sierra Vista, AZ

Vivint answers all my questions and takes care of me

4 years ago

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Reply from Vivint

Thank you for your feedback Vaughn! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

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star star star star star

Jim

It's a little bit expensive, but the system is easy to use.

4 years ago

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star star star star star

Ann

It's easy to use and customer support is very responsive.

4 years ago

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Reply from Vivint

Thank you, Ann, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

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star star star star star_border

Anonymous

They always respond to my requests and it gives me peace of mind.

4 years ago

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Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us and how your system gives you peace of mind. When you have a chance, give us a call at 800-216-5232 to get your referral code that can lead to some great perks.

Apr. 22nd, 2020