Vivint: Read 8,451 User Reviews From Real Homeowners

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Verified Customer

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Jim

It's a little bit expensive, but the system is easy to use.

5 years ago

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Verified Customer

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Ann

It's easy to use and customer support is very responsive.

5 years ago

Reply from Vivint

Thank you, Ann, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

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Verified Customer

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Anonymous

They always respond to my requests and it gives me peace of mind.

5 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us and how your system gives you peace of mind. When you have a chance, give us a call at 800-216-5232 to get your referral code that can lead to some great perks.

Apr. 22nd, 2020

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Verified Customer

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John Denver, CO

They did everything I asked and I haven't had a problem.

5 years ago

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Verified Customer

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Eric Henderson, TX

The system is reliable and easy to use.

5 years ago

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Verified Customer

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Joe Vellaiparambil

Very good service. Like the central monitor

5 years ago

Reply from Vivint

Thanks for the feedback, Joe! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Carl Schenker Stockton, CA

they are right on top of responding to alarms.

5 years ago

Reply from Vivint

Thanks for the feedback, Carl! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Nancy L. Bradshaw

They are very helpful and easy to work with.

5 years ago

Reply from Vivint

Thank you for your feedback Nancy! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

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Verified Customer

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Mary C.

Excellent. No problems so far. longtime customer.

5 years ago

Reply from Vivint

Thank you for your feedback Mary! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

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Verified Customer

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Carlisa Sanders

There product is good, but customer service is horrible. Also, the features on their app do not all work.

5 years ago

Reply from Vivint

Thank you, Carlisa for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns about the app further. Please contact our chat support team at your convenience by calling 844-241-3243.

Apr. 23rd, 2020

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Verified Customer

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Michael Bullard

Always accommodating! The customer service is great.

5 years ago

Reply from Vivint

Thanks for the feedback, Michael! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Craig

I haven't had any problems so far. When my alarm goes off it goes to my phone.

5 years ago

Reply from Vivint

Thanks for the feedback, Craig! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Verified Customer

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Todd

Well we just like what the salesman told us. Vivint's system has good cameras.

5 years ago

Reply from Vivint

Thank you for your feedback Todd! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Valentina

Always works. I can see it when I'm not at home.

5 years ago

Reply from Vivint

Thank you, Valentina, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

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Verified Customer

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Jaywanda

Sometimes I don't get help when I call. It's convenient on the phone.

5 years ago

Reply from Vivint

Thank you, Jaywanda, for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns further. Please contact our chat support team at your convenience by calling 844-241-3243.

Apr. 23rd, 2020

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Verified Customer

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Talethia

For the most part it's pretty reliable. You are able to use it remotely.

5 years ago

Reply from Vivint

Thanks for the feedback, Talethia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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Verified Customer

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anonymous

The equipment is easy to use and they system works.

5 years ago

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Verified Customer

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clydia Phillips

We have had good service with zero false alarms

5 years ago

Reply from Vivint

Thanks for the feedback, Clydia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Betty

Great company, never had any issues. they are dependable

5 years ago

Reply from Vivint

Thanks for the feedback, Betty! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Suresh Ashani

It was fantastic, the tech was able to resolve my issue

5 years ago

Reply from Vivint

Thanks for the feedback, Suresh! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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Verified Customer

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Judy Manz

Great and reliable company to do business with

5 years ago

Reply from Vivint

Thanks for the feedback, Judy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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Verified Customer

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Deborah Spring, TX

I like that I can view the cameras at any time from anywhere.

6 years ago

Reply from Vivint

Thank you for your feedback Deborah! We are so glad to hear how you're loving accessing your cameras through the app.

Mar. 19th, 2020

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Verified Customer

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Al

Having great service and customer service

6 years ago

Reply from Vivint

Thanks for the feedback, Al! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Henry Banks

Very responsive and helpful. I have no complaints.

6 years ago

Reply from Vivint

Thanks for the feedback, Henry! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Gerald Espinosa

Excellent customer service and very helpful.

6 years ago

Reply from Vivint

Thanks for the feedback, Gerald! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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John Smiertelny

Simple, easy to use and gives me piece of mind.

6 years ago

Reply from Vivint

Thanks for the feedback, John! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Karen

Excellent service, equipment. Good company.

6 years ago

Reply from Vivint

Thanks for the feedback, Karen! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Lisa Dill

Very good anytime my alarm went off I was alerted

6 years ago

Reply from Vivint

Thanks for the feedback, Lisa! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Martina Mendoza

Awesome ,service and great value for your money

6 years ago

Reply from Vivint

Thanks for the feedback, Martina! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Lou

Very good service and response. I like it

6 years ago

Reply from Vivint

Thanks for the feedback, Lou! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Nechell Jenkins

I like that you can see who come to your door. I also like the Alarm system.

6 years ago

Reply from Vivint

Thanks for the feedback, Nechell! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Naomi

They are very helpful and responsive to any inquiry

6 years ago

Reply from Vivint

Thanks for the feedback, Naomi! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Ms. Gerald Wood

Always available to answer any questions.

6 years ago

Reply from Vivint

Thanks for the feedback, Gerald! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Patricia Starkey

They have always been very reliable always very helpful

6 years ago

Reply from Vivint

Thanks for the feedback, Patricia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Sharon Perry

I like it can access everything with my phone

6 years ago

Reply from Vivint

Thanks for the feedback, Sharon! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Verified Customer

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Willie

It's been ok. Often I can't pull up the cameras and the thermostat needs new batteries monthly.

6 years ago

Reply from Vivint

Thank you for your feedback. We'd like to see how we can help. Please call us at 18002165232.

Mar. 16th, 2020

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Verified Customer

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Cynthia Fresno, TX

They keep us secure and are there if you need them.

6 years ago

Reply from Vivint

Thanks for the feedback, Cynthia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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R. Shorter Jr.

Great system, don't like the long contracts

6 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Lequeda

Great experience; great customer service!

6 years ago

Reply from Vivint

Thanks for the feedback. Lequeda! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Becky

being notified right away when an alarm has gone off.

6 years ago

Reply from Vivint

Thank you for your feedback Becky! We are so glad to hear about your experiences with us when your alarm has gone off. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 10th, 2020

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Verified Customer

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Gary B

Quality service backed by excellent customer service.

6 years ago

Reply from Vivint

Thank you for your feedback Gary! We are so glad to hear how you're enjoying your system and our service. When you can, give us a call at 1-800-216-5232 to get your referral code, which can lead to some great perks.

Mar. 10th, 2020

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Verified Customer

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Oleta Moreno

Wonderful! Always helpful and available.

6 years ago

Reply from Vivint

Thanks for the feedback, Oleta! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Ethel

When the alarm goes off you get notifications right away

6 years ago

Reply from Vivint

Thanks for the feedback, Ethel! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Nikkia Johnson

Good- makes me feel secure when home or not home

6 years ago

Reply from Vivint

Thanks for the feedback, Nikkia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Rita Tompkins

Great. They have always bern available immediately

6 years ago

Reply from Vivint

Thanks for the feedback, Rita! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Muriel Fore

I always get a response when I need an answer.

6 years ago

Reply from Vivint

Thanks for the feedback, Muriel! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Mar Than

Very good customer service , every time I need them they help me right away.

6 years ago

Reply from Vivint

Thank you for your feedback Mar! We are so glad to hear about your experiences with us and appreciate you being a part of the Vivint family. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

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Verified Customer

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Joe Vasquez

great service very reliable very dependable no problems

6 years ago

Reply from Vivint

Thanks for the feedback, Joe! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Verified Customer

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Anna Vieira

We had our alarm go off and Vivint responded immediately.

6 years ago

Reply from Vivint

Thank you for your feedback Anna! We appreciate you letting us know about your experience when your alarm triggered. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

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Verified Customer

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Patrick

Good installation with valuable recommendations

6 years ago

Reply from Vivint

Thank you for your feedback Patrick! We appreciate you letting us know about your installation experience. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

Vivint Reviews