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Vivint Reviews

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7.7

Overall Score

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John Denver, CO

They did everything I asked and I haven't had a problem.

4 years ago

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star star star star star

Eric Henderson, TX

The system is reliable and easy to use.

4 years ago

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star star star star star

Joe Vellaiparambil

Very good service. Like the central monitor

4 years ago

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Reply from Vivint

Thanks for the feedback, Joe! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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star star star star star

Carl Schenker Stockton, CA

they are right on top of responding to alarms.

4 years ago

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Reply from Vivint

Thanks for the feedback, Carl! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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star star star star star

Nancy L. Bradshaw

They are very helpful and easy to work with.

4 years ago

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Reply from Vivint

Thank you for your feedback Nancy! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

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star star star star star

Mary C.

Excellent. No problems so far. longtime customer.

4 years ago

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Reply from Vivint

Thank you for your feedback Mary! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

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Carlisa Sanders

There product is good, but customer service is horrible. Also, the features on their app do not all work.

4 years ago

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Reply from Vivint

Thank you, Carlisa for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns about the app further. Please contact our chat support team at your convenience by calling 844-241-3243.

Apr. 23rd, 2020

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star star star star star

Michael Bullard

Always accommodating! The customer service is great.

4 years ago

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Reply from Vivint

Thanks for the feedback, Michael! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Craig

I haven't had any problems so far. When my alarm goes off it goes to my phone.

4 years ago

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Reply from Vivint

Thanks for the feedback, Craig! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

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Todd

Well we just like what the salesman told us. Vivint's system has good cameras.

4 years ago

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Reply from Vivint

Thank you for your feedback Todd! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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star star star star star

Valentina

Always works. I can see it when I'm not at home.

4 years ago

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Reply from Vivint

Thank you, Valentina, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

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Jaywanda

Sometimes I don't get help when I call. It's convenient on the phone.

4 years ago

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Reply from Vivint

Thank you, Jaywanda, for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns further. Please contact our chat support team at your convenience by calling 844-241-3243.

Apr. 23rd, 2020

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Talethia

For the most part it's pretty reliable. You are able to use it remotely.

4 years ago

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Reply from Vivint

Thanks for the feedback, Talethia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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star star star star star

anonymous

The equipment is easy to use and they system works.

4 years ago

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star star star star star

clydia Phillips

We have had good service with zero false alarms

4 years ago

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Reply from Vivint

Thanks for the feedback, Clydia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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star star star star star

Betty

Great company, never had any issues. they are dependable

4 years ago

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Reply from Vivint

Thanks for the feedback, Betty! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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star star star star star

Suresh Ashani

It was fantastic, the tech was able to resolve my issue

4 years ago

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Reply from Vivint

Thanks for the feedback, Suresh! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

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star star star star star

Judy Manz

Great and reliable company to do business with

4 years ago

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Reply from Vivint

Thanks for the feedback, Judy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

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Deborah Spring, TX

I like that I can view the cameras at any time from anywhere.

4 years ago

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Reply from Vivint

Thank you for your feedback Deborah! We are so glad to hear how you're loving accessing your cameras through the app.

Mar. 19th, 2020

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star star star star star

Al

Having great service and customer service

4 years ago

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Reply from Vivint

Thanks for the feedback, Al! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Henry Banks

Very responsive and helpful. I have no complaints.

4 years ago

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Reply from Vivint

Thanks for the feedback, Henry! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Gerald Espinosa

Excellent customer service and very helpful.

4 years ago

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Reply from Vivint

Thanks for the feedback, Gerald! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

John Smiertelny

Simple, easy to use and gives me piece of mind.

4 years ago

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Reply from Vivint

Thanks for the feedback, John! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Karen

Excellent service, equipment. Good company.

4 years ago

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Reply from Vivint

Thanks for the feedback, Karen! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Lisa Dill

Very good anytime my alarm went off I was alerted

4 years ago

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Reply from Vivint

Thanks for the feedback, Lisa! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Martina Mendoza

Awesome ,service and great value for your money

4 years ago

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Reply from Vivint

Thanks for the feedback, Martina! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Lou

Very good service and response. I like it

4 years ago

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Reply from Vivint

Thanks for the feedback, Lou! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star_border

Nechell Jenkins

I like that you can see who come to your door. I also like the Alarm system.

4 years ago

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Reply from Vivint

Thanks for the feedback, Nechell! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Naomi

They are very helpful and responsive to any inquiry

4 years ago

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Reply from Vivint

Thanks for the feedback, Naomi! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Ms. Gerald Wood

Always available to answer any questions.

4 years ago

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Reply from Vivint

Thanks for the feedback, Gerald! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Patricia Starkey

They have always been very reliable always very helpful

4 years ago

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Reply from Vivint

Thanks for the feedback, Patricia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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star star star star star

Sharon Perry

I like it can access everything with my phone

4 years ago

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Reply from Vivint

Thanks for the feedback, Sharon! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

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Willie

It's been ok. Often I can't pull up the cameras and the thermostat needs new batteries monthly.

4 years ago

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Reply from Vivint

Thank you for your feedback. We'd like to see how we can help. Please call us at 18002165232.

Mar. 16th, 2020

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star star star star star

Cynthia Fresno, TX

They keep us secure and are there if you need them.

4 years ago

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Reply from Vivint

Thanks for the feedback, Cynthia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

R. Shorter Jr.

Great system, don't like the long contracts

4 years ago

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Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Lequeda

Great experience; great customer service!

4 years ago

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Reply from Vivint

Thanks for the feedback. Lequeda! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Becky

being notified right away when an alarm has gone off.

4 years ago

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Reply from Vivint

Thank you for your feedback Becky! We are so glad to hear about your experiences with us when your alarm has gone off. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 10th, 2020

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star star star star star

Gary B

Quality service backed by excellent customer service.

4 years ago

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Reply from Vivint

Thank you for your feedback Gary! We are so glad to hear how you're enjoying your system and our service. When you can, give us a call at 1-800-216-5232 to get your referral code, which can lead to some great perks.

Mar. 10th, 2020

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star star star star star

Oleta Moreno

Wonderful! Always helpful and available.

4 years ago

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Reply from Vivint

Thanks for the feedback, Oleta! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Ethel

When the alarm goes off you get notifications right away

4 years ago

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Reply from Vivint

Thanks for the feedback, Ethel! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Nikkia Johnson

Good- makes me feel secure when home or not home

4 years ago

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Reply from Vivint

Thanks for the feedback, Nikkia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Rita Tompkins

Great. They have always bern available immediately

4 years ago

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Reply from Vivint

Thanks for the feedback, Rita! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Muriel Fore

I always get a response when I need an answer.

4 years ago

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Reply from Vivint

Thanks for the feedback, Muriel! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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Mar Than

Very good customer service , every time I need them they help me right away.

4 years ago

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Reply from Vivint

Thank you for your feedback Mar! We are so glad to hear about your experiences with us and appreciate you being a part of the Vivint family. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

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star star star star star

Joe Vasquez

great service very reliable very dependable no problems

4 years ago

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Reply from Vivint

Thanks for the feedback, Joe! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

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star star star star star

Anna Vieira

We had our alarm go off and Vivint responded immediately.

4 years ago

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Reply from Vivint

Thank you for your feedback Anna! We appreciate you letting us know about your experience when your alarm triggered. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

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star star star star star

Patrick

Good installation with valuable recommendations

4 years ago

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Reply from Vivint

Thank you for your feedback Patrick! We appreciate you letting us know about your installation experience. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

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Greg Salinas, CA

The motion detectors are faulty but customer support is responsive.

4 years ago

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Reply from Vivint

Thank you for your feedback Greg! We appreciate you letting us know about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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star star star star star

Marilyn Fiordilino

It is the easiest alarm system I have ever had.

4 years ago

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Reply from Vivint

Thank you for your feedback Marilyn! We are so glad to hear how you're loving the ease of your system.

Mar. 4th, 2020

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Sarah

Good. Having a security system gives me such a peace of mine

4 years ago

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Reply from Vivint

Thank you for your feedback Sarah! We are so glad to hear about how your system gives you peace of mind.

Mar. 4th, 2020