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Vivint Reviews

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7.7

Overall Score

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Dan Houston, TX

Trick you in to a contract, equipment dosent work, if you try to cancel it on trial period will lower your bill but when trial period is over they raised up your price and tell you you are in contract. If you try cancel your service ask you for 1000 to cancel. Call them sever time that door bell is not working it took them 1.5 year( yes one and half) to come out to have a new door bell. 3.5 year contract I am stuck, just Wright this review so no one else have to go through what I am going thro.. I try other services but so far vivint by far the worst save you self from 3.5 year of headeack

8 years ago

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Reply from Vivint

Thank you for your feedback Dan. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 8th, 2020

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Margaret Stringer

Never saw a $39.95 bill always over $60.00.

9 years ago

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Reply from Vivint

Thank you for your feedback Margaret. We would love to look into your concerns further. When you have a chance, contact our chat support team using this link:

Nov. 28th, 2019

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Cheryl Hawkins Youngstown, OH

Too expensive and they are very pushy when it comes to their sales pitching

4 years ago

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Reply from Vivint

Cheryl thank you for bringing this to our attention! Please give us a call at 1-800-216-5232. We want to make sure your issue is resolved.

Sep. 6th, 2022

@endstack