Vivint: Read 8,443 User Reviews From Real Homeowners

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Verified Customer

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JOSE G VILLEGAS

Great service no issues with the alarm everything updated

4 years ago

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Matt

Buyer beware. If you are prepared to spend over 2k in equipment costs. Was promised many things and very few came through

4 years ago

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Michelle parker

dishonest sales. They tell you you only have a monthly fee for srvices but then you get two monthly payments. They lie about free equipment

4 years ago

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Verified Customer

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Mike Pulliam

Good security alarm company. Alarm system is good and simple to operate.

4 years ago

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Robert

Poor customer service donâ€™t do what they say still have parts that have not been installed from 3 months ago no call back no return

4 years ago Edited September 14, 2021

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Verified Customer

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Tony Holt

Excellent experience so far. Easy to use fast install.

4 years ago

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Barry

Fast response time and clear quality on cameras

4 years ago

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Katrina Midway, GA

The products are fantastic. The customer service was lacking.

4 years ago

Reply from Vivint

Thank you for your feedback, Katrina! We are so glad to hear about your experience with our equipment and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Lisette Tampa, FL

Professional personnel, quality and efficient.

4 years ago

Reply from Vivint

Thank you for your feedback, Lisette! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Cassandra Mrotek Saint Petersburg, FL

Outstanding! Crystal Clear image and sound.

4 years ago

Reply from Vivint

Thank you for your feedback, Cassandra! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Jim Ryan Laplace, LA

Horrible company, first night alarm went off for no reason. Had nonsensical sensors, back of house windows tied to front of house door, etc.

4 years ago

Reply from Vivint

Thank you for your feedback, Jim. We appreciate your honesty about your experience with Vivint and would love to investigate this further. So that we can, please contact our Support team at 1-800-216-5232

Sep. 10th, 2020

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Verified Customer

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MaKesha Evans Bossier City, LA

Garbage, do not waste your money. Still have not completed my work. Tech did not show up 2 separate times with no explanation.

4 years ago

Reply from Vivint

Thank you for your feedback, MaKesha. We appreciate your honesty about your experience with Vivint and would love to investigate this further. So that we can, please contact our Support team at 1-800-216-5232

Sep. 10th, 2020

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Verified Customer

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Ken Steger Jr. Belton, TX

Stress free experience, everyone I dealt with was helpful.

4 years ago

Reply from Vivint

Thank you for your feedback, Ken! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Sonya Brooks Spring, TX

Positive experience, technician was good.

4 years ago

Reply from Vivint

Thank you for your feedback, Sonya! We are so glad to hear about your experience with your technician and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Catherine MacAskill

Excellent. Glad I have this service guarding my home!

4 years ago

Reply from Vivint

Thank you for your feedback, Catherine! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Brenda Hall Vernon, TX

Has been doing good , it has been 2 years and my bill is suppose to go down to minimum payment

4 years ago

Reply from Vivint

Thank you for your feedback, Brenda! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 1st, 2020

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Verified Customer

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Jim Springfield, OR

Very satisfied! Very good and reliable service!

4 years ago

Reply from Vivint

Thank you for your feedback, Jim! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 1st, 2020

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Verified Customer

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Carol Garden City, KS

They showed when I needed them. I feel secure that no one is sneaking in.

4 years ago

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Atiyahizey Lansdowne, PA

Great customer service and the system makes me feel very secure.

4 years ago

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Verified Customer

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Catharine Gering, NE

Everything about it is the best. It is really good. Also I like the price.

4 years ago

Reply from Vivint

Thank you for your feedback, Catharine! We are so glad to hear about your experience with Vivint and how you're loving your system.

Sep. 10th, 2020

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Verified Customer

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Barbara Werner Golden Valley, AZ

Been with Vivint 2 years. No Problems and were always promptly able to assist us.

4 years ago

Reply from Vivint

Thank you for your feedback, Barbara! We are so glad to hear about your experience with Vivint and how you're loving your system.

Aug. 18th, 2020

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Verified Customer

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Brenda Mathis Silver Spring, MD

My experience has been Positive. Very responsive to issues

4 years ago

Reply from Vivint

Thank you for your feedback Brenda! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Krystal Relerford Gwynn Oak, MD

Great customer service and response time

4 years ago

Reply from Vivint

Thank you for your feedback Krystal! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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LARRY D HOPKINS Fayetteville, NC

VIVINT IS GOOD AN I HAD GOOD EXPERIENCE TO ME

4 years ago

Reply from Vivint

Thank you for your feedback Larry! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Cassie Godwin Covington, GA

Vivint is an excellent company with reasonable prices.

4 years ago

Reply from Vivint

Thank you for your feedback Cassie! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Cathy Stuart Sheridan, IN

Really good price and easy to use the device

4 years ago

Reply from Vivint

Thank you for your feedback Cathy! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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otis Chicago, IL

Great company take good care of your needs

4 years ago

Reply from Vivint

Thank you for your feedback Otis! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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James Shoulders Casa Grande, AZ

Excellent especially the customer service experience

4 years ago

Reply from Vivint

Thank you for your feedback James! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Mary Lou Baugher Bakersfield, CA

EXCELLENT SERVICE; TIMELY APPOINTMENTS USUALLY AVAILABLE

4 years ago

Reply from Vivint

Thank you for your feedback Mary! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Heather

Great but there could be better in person service

4 years ago

Reply from Vivint

Thank you for your feedback Heather! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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David Homerville, GA

All Good good service good equipment good value

4 years ago

Reply from Vivint

Thank you for your feedback David! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Art campbell Akron, OH

Lov the doorbell camera , and back yard camera

4 years ago

Reply from Vivint

Thank you for your feedback Art! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Kelly Victoria, TX

Wonderful support and security. I feel safe in my home.

4 years ago

Reply from Vivint

Thank you for your feedback Kelly! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Mary Strickland Statesboro, GA

They were friendly and responded quickly, whenever we had a problem.

4 years ago

Reply from Vivint

Thank you for your feedback Mary! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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DON GURY Wynnewood, OK

GREAT COMMUNICATION AND GREAT VALUE. SYSTEM WORKS GREAT

4 years ago

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Verified Customer

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Katrina Hall Albany, GA

Enjoying all the updated technology. I feel safe.

4 years ago

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Verified Customer

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Randall Gunter Fort Smith, AR

Very good service and Broad array of products supported

4 years ago

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Verified Customer

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Alan Gates Phoenix, AZ

Very reliable. I love the doorbell camera.

4 years ago

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Verified Customer

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Amy Indianapolis, IN

Very professional. Great service. Quick to respond

4 years ago

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Verified Customer

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Barbie Lamkin Florissant, MO

Good people, good service, high quality security, safe with viviant

4 years ago

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Verified Customer

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Candace Columbia, SC

Wonderful. They are awesome if we set they alarm off by accident!

4 years ago

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Verified Customer

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Gloria Muskegon, MI

Satisfied with the service so far no complains

4 years ago

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Verified Customer

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Jimmy Ross Pittsburgh, PA

Vivint alwaya hs been responsive ansd professional

4 years ago

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Verified Customer

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Kenny Tarver Hobart, IN

Very professional company with great products and services.

4 years ago

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Kimberly Harris Birmingham, AL

They are a great company, thorough and very professional

4 years ago

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R, wilson Henderson, NV

Very good! They come on time, and complete their work,

4 years ago

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Verified Customer

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THOMAS KOPCHO San Antonio, TX

great company, fast responce to alarms, trustworthy

4 years ago

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Verified Customer

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Vanessa Martinez Lemoore, CA

Great they are always friendly and willing to help.

4 years ago

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Verified Customer

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Jim

very pleased with service and quality of equipment

4 years ago

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Verified Customer

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Elizabeth Boggs

Absolutely love their products and services.

4 years ago

Vivint Reviews