Vivint: Read 8,443 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Bill JOlly

Very Good with there response on calls and service

4 years ago

check_circle

Verified Customer

star star star star star

Mary McGeath

Vivint has been easy to work with and very reliable.

4 years ago

check_circle

Verified Customer

star star star star star

Anna Garza

Love the service, value of my money, the app, etc

4 years ago

check_circle

Verified Customer

star star star star star

Dellanira Marban

Every thing was good! The service the prompt service!

4 years ago

check_circle

Verified Customer

star star star star star

Shirley Coombe

Fast service and agents always very courteous and helpful.

4 years ago

check_circle

Verified Customer

star star star star star

Sara Moody

Very friendly and easy to get things done

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Herman

It is convenient and it makes me feel comfortable. Customer service is very prompt.

4 years ago

Reply from Vivint

Thank you for your feedback Herman! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 5th, 2020

check_circle

Verified Customer

star star star star star_border

Anonymous

The technical people are very patient with me when I have a problem.

4 years ago

check_circle

Verified Customer

star star star star star_border

Gary

Totally happy with the system. The security gives me peace of mind.

4 years ago

check_circle

Verified Customer

star star star star star_border

lynn whitfield

Positive because of the fire alarm and the immediate response given.

4 years ago

check_circle

Verified Customer

star star star star star

Rolando

The salesperson was great. I feel secured.

4 years ago

Reply from Vivint

Thank you for your feedback Rolando! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Jul. 16th, 2020

check_circle

Verified Customer

star star star star star

Millie

They are easy to talk to. The system is easy as well.

4 years ago

Reply from Vivint

Thank you for your feedback Millie! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Jul. 16th, 2020

check_circle

Verified Customer

star star star star_border star_border

Esther

When you call or have a problem, they help us get it fixed. I like that I can check on it anytime.

4 years ago

Reply from Vivint

Thanks for your feedback Esther! Please let us know if we can ever assist you.

Jul. 15th, 2020

check_circle

Verified Customer

star star star star star

Ryal

The system works good and is easy to use.

4 years ago

Reply from Vivint

Thank you for your feedback Ryal! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Jul. 16th, 2020

check_circle

Verified Customer

star star star star star_border

Jackie

I like that it's wireless. They came as soon as they said they would.

4 years ago

check_circle

Verified Customer

star star star star star

Joni

Cool technology. It's top notch and I feel very safe.

4 years ago

check_circle

Verified Customer

star star star star star

Sandy

You can use it on your phone. They answer any questions.

4 years ago

check_circle

Verified Customer

star star star star star_border

Julie

The right price and trusted workers. Good support from the company.

4 years ago

Reply from Vivint

Thank you for your feedback Julie! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Jul. 13th, 2020

check_circle

Verified Customer

star star star star star

Joyce

Easy to operate and the system works well.

4 years ago

Reply from Vivint

Thank you for your feedback Joyce! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Jul. 13th, 2020

check_circle

Verified Customer

star star star star star

Melvin

When I've called, they've been ready to help immediately.

4 years ago

Reply from Vivint

Thank you for your feedback Melvin! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Jul. 13th, 2020

check_circle

Verified Customer

star star star star star

dana stefan

Professional, helping in a quick manner, friendely

4 years ago

check_circle

Verified Customer

star star star star star

Lisa Sarber Fredericksburg, VA

Very responsive and helpful when I had problems or concerns

4 years ago

check_circle

Verified Customer

star star star star star

Steve Jamestown, SC

Great, easy to deal with. More words to complete survey.

4 years ago

check_circle

Verified Customer

star star star star star

Bonnie Summerville, SC

great service quick response great customer service

4 years ago

check_circle

Verified Customer

star star star star star_border

Nakia Simmons Buford, GA

So far so good. Only thing is cameras doesn’t always record

4 years ago

check_circle

Verified Customer

star star star star star

Kim Thomas Winder, GA

Fantastic product and service love everything about it!

4 years ago

check_circle

Verified Customer

star star star star star

Don Culbreath Memphis, TN

Fantastic service and excellent equipment!

4 years ago

check_circle

Verified Customer

star star star star star

Bob Mark Saint Louis, MO

I have found everyone at Vivint professional and efficient.

4 years ago

check_circle

Verified Customer

star star star star star

Mike Finch Boerne, TX

It is a good system,everything is great quality

4 years ago

check_circle

Verified Customer

star star star star star_border

Jose Torrens Orlando, FL

Good only thing is the system not hold more than four cameras

4 years ago

Reply from Vivint

Thank you for your feedback Jose! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star_border

Stanley Malnar Joliet, IL

Good but still having camera problems and not sure how to rectify that problem.

4 years ago

Reply from Vivint

Thank you for your feedback Stanley! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star

Don Remenapp Mansfield, TX

Dependable security functionality with good remote access

4 years ago

check_circle

Verified Customer

star star star star star

ARMANDO Spring, TX

VERY GOOD NERVER PROBLEM I LIVE THE SERVICE

4 years ago

check_circle

Verified Customer

star star star star star_border

Rob

It's good. It doesn't have any issues so I've been basically problem free.

4 years ago

check_circle

Verified Customer

star star star star_border star_border

Ana

I have multiple false alamrs, especially with the water system. The cameras are great.

4 years ago

Reply from Vivint

Thank you for your feedback, Ana. We'd like to see how we can assist you with your issues. Please Chat in with us 24/7 so we can discuss this further, and make sure you are taken care of. 18002165232

Jul. 15th, 2020

check_circle

Verified Customer

star star star star star_border

John

It's easy. It seems to get pretty good coverage of the house.

4 years ago

Reply from Vivint

Thank you, John, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 22nd, 2020

check_circle

Verified Customer

star star star star star

Tesha Marie

It's up to date equipment. I love the doorbell.

4 years ago

check_circle

Verified Customer

star star star star star

Charla

It's convenient. I get it on my phone or wherever I am.

4 years ago

check_circle

Verified Customer

star star star star star

Gloria

I got Vivint when I moved houses. They respond quickly.

4 years ago

check_circle

Verified Customer

star star star star star

Elias

They've been very responsive and quick to resolve issues.

4 years ago

check_circle

Verified Customer

star star star star star_border

Mary

The good price led me to sign up. I like the ease of using it.

4 years ago

Reply from Vivint

Thank you for your feedback Mary! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star

Margaret

It's reliable. They're always there when you need them.

4 years ago

check_circle

Verified Customer

star star_border star_border star_border star_border

Keith

Hard to reach a locale customer service representatives. False info from sales representative. 5 year contract and over priced equipment

4 years ago

Reply from Vivint

Thank you for your feedback Keith. We understand your frustration and would like to see how we can assist you. Please call us so we can discuss this further, and make sure you are taken care of. Please call us at 18002165232.

Jul. 15th, 2020

check_circle

Verified Customer

star star star star star

Liz Moran San Antonio, TX

Overall, the company is responsive to customer’s needs.

4 years ago

Reply from Vivint

Thank you for your feedback Liz! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

David/Grace Corpus Christi, TX

Quality of service. Happy, Happy with how easy it is to use.

4 years ago

Reply from Vivint

Thank you for your feedback David/Grace. We appreciate you letting us know how you're enjoying your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Dolores El Paso, TX

Disappointment because the rep. Promised us there wouldn't be any charges to sign up and it wasn't true!!

4 years ago

Reply from Vivint

Thank you for your feedback Dolores. We appreciate you letting us know about your experience with your Smart Home Pro and would love to look into this situation further. Please give us a call at 800-216-5232.

May. 15th, 2020

check_circle

Verified Customer

star star star star_border star_border

Tom Rawlins, WY

Fair in dealing over the phone, the representative that came to my house was very good.

4 years ago

Reply from Vivint

Thank you for your feedback David/Grace. We appreciate you letting us know about your experiences with your Smart Home Pro. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Julie Albuquerque, NM

Great,they have taken care any problem I have had

4 years ago

Reply from Vivint

Thank you for your feedback Julie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Scott Seyer Santa Maria, CA

Very professional business. Top rate customer service.

4 years ago

Reply from Vivint

Thank you for your feedback Scott! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

victor cole

very good,excellent customer service and easy installation

4 years ago

Reply from Vivint

Thank you for your feedback Victor! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

May. 15th, 2020

Vivint Reviews