Vivint: Read 8,451 User Reviews From Real Homeowners

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Verified Customer

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Greg Salinas, CA

The motion detectors are faulty but customer support is responsive.

6 years ago

Reply from Vivint

Thank you for your feedback Greg! We appreciate you letting us know about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

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Verified Customer

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Marilyn Fiordilino

It is the easiest alarm system I have ever had.

6 years ago

Reply from Vivint

Thank you for your feedback Marilyn! We are so glad to hear how you're loving the ease of your system.

Mar. 4th, 2020

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Verified Customer

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Sarah

Good. Having a security system gives me such a peace of mine

6 years ago

Reply from Vivint

Thank you for your feedback Sarah! We are so glad to hear about how your system gives you peace of mind.

Mar. 4th, 2020

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Verified Customer

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John Vines

Very reliable electronic equipment, good and fast service.

6 years ago

Reply from Vivint

Thank you for your feedback John! We are so glad to hear how you're loving your system.

Mar. 4th, 2020

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Verified Customer

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Jason

Quick response when the alarm goes off and easy billing

6 years ago

Reply from Vivint

Thank you for your feedback Jason! We are so glad to hear about your experiences with us and your system.

Mar. 4th, 2020

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Verified Customer

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Barbara Hudson

completely satisfied with the system.easy to operate.

6 years ago

Reply from Vivint

Thank you for your feedback Barbara! We are so glad to hear about your experiences with us and your system.

Mar. 4th, 2020

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Verified Customer

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Ana M Rodriguez

Vivint always responds in a fast and professional msnner

6 years ago

Reply from Vivint

Thank you for your feedback Ana! We are so glad to hear about your experiences with us.

Mar. 4th, 2020

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Verified Customer

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Susan Turner

Very easy to operate and I always feel secure

6 years ago

Reply from Vivint

Thank you for your feedback Susan! We are so glad to hear about your experiences with us.

Mar. 4th, 2020

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Verified Customer

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Linda Ibbs

Reliable friendly always there if I have questions

6 years ago

Reply from Vivint

Thank you, Linda, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Napole'n Garc'a

Very Good , and profesionales , excelente servis

6 years ago

Reply from Vivint

Thank you, Napole'n, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Barb Juknialis

Excellent! Fair prices. Good equipment. Reliable service.

6 years ago

Reply from Vivint

Thank you, Barb, for your feedback! It is so good to know that you're enjoying your system and our services. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Michael kirtos

Easy to use with complete good value for the money

6 years ago

Reply from Vivint

Thank you, Michael, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Barbara San Antonio, TX

They have responded anytime I have called.

6 years ago

Reply from Vivint

Thank you, Barbara, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Lori Spring, TX

The app, professional staff, and security.

6 years ago

Reply from Vivint

Thank you, Lori, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Johnnie Mexia, TX

They are all so pleasant and nice. I like the equipment.

6 years ago

Reply from Vivint

Thank you, Johnnie, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Steven Arlington, TX

The folks who installed it stayed in touch with us if we had any questions.

6 years ago

Reply from Vivint

Thank you for your feedback Steven! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

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Verified Customer

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Glen Flora Vista, NM

The alarms and cameras are pretty full proof. I've been pretty satisfied.

6 years ago

Reply from Vivint

Thank you, Glen, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Gabriel Brownsville, TX

It's the best. I'm able to see who's at the front door.

6 years ago

Reply from Vivint

Thank you, Gabriel, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

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Verified Customer

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Deidre

They are very responsive if you call them.

6 years ago

Reply from Vivint

Thank you, Deidre, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 8th, 2020

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Verified Customer

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Edna

It's easy to use. They seem to be very prompt.

6 years ago

Reply from Vivint

Thank you, Edna, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 8th, 2020

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Verified Customer

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anonymous

Everything is good it works well and it all connects.

6 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Amerr

Good equipment. I like the convenience of security cameras.

6 years ago

Reply from Vivint

Thank you for your feedback Amerr! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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anonymous

The system works and I've never had a problem with it.

6 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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anonymous

Everything is easy to use. The app is good.

6 years ago

Reply from Vivint

Thank you for your feedback. We appreciate your honesty about your experience with us and would love to look into your concerns further. Please give us a call at 1-800-216-5212.

Mar. 5th, 2020

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Verified Customer

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James

It's not that noticeable in the home and works really well.

6 years ago

Reply from Vivint

Thank you for your feedback James! We are so glad to hear how you're enjoying your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Debbie

If a door or window is opening they respond really quickly.

6 years ago

Reply from Vivint

Thank you for your feedback Debbie! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Carolyn

Great! Always call whenever an alarm goes off unlike Fluent.

6 years ago

Reply from Vivint

Thank you for your feedback Carolyn! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Joi

has worked very well for us, app works well, the hardware has worked very well

6 years ago

Reply from Vivint

Thank you for your feedback Joi! We are so glad to hear about how your system has been working for you. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Roger lamm

Excellent customer service on the phone with US personnel.

6 years ago

Reply from Vivint

Thank you for your feedback Roger! We are so glad to hear about your experiences with us and our service. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Marco Gutierrez

great system to have and great way to protect your home

6 years ago

Reply from Vivint

Thank you for your feedback Marco! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Marcia

Excellent experience when ever I call or info on up keep.

6 years ago

Reply from Vivint

Thank you for your feedback Marcia! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Victor Jorge Fari'as

Perfect! My house is under protection 24/7

6 years ago

Reply from Vivint

Thank you for your feedback Victor! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 5th, 2020

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Verified Customer

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samuel belloso

very good , and very professional, and always on time

6 years ago

Reply from Vivint

Thank you for your feedback Samuel! We are so glad to hear about your experiences with us. When you've got a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

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Verified Customer

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Jim

Fantastic company great customer service

6 years ago

Reply from Vivint

Thank you, Jim, for your feedback! It is so good to know that you're enjoying your system and service. When you can, reach out to our chat team to get your referral code using this link:

Feb. 14th, 2020

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Verified Customer

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Wayne Patin

Great company, great product. Friendly user interface.

6 years ago

Reply from Vivint

Thank you, Wayne, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 14th, 2020

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Verified Customer

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Nieder

Very professional, quick response, totally satisfied

6 years ago

Reply from Vivint

Thank you, Nieder, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 14th, 2020

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Verified Customer

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Luther Torrez

Glass break false alarm, faulty equipment. Equipment could be better quality.

6 years ago

Reply from Vivint

Thank you, Luther, for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns about the equipment further. Please contact our chat support team at your convenience using this link:

Feb. 14th, 2020

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Verified Customer

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Scott Thrane

Good customer service through chat or phone.

6 years ago

Reply from Vivint

Thank you, Scott, for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Feb. 14th, 2020

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Verified Customer

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Gerry Burke

Excellent products, responsive customer service

6 years ago

Reply from Vivint

Thank you, Gerry, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 15th, 2020

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Verified Customer

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mirek janovec

Good company ,technology is moving so fast, Vivint needs to stay on rop

6 years ago

Reply from Vivint

Thank you, Mirek, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you can, reach out to our chat team to get your referral code using this link:

Feb. 15th, 2020

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Verified Customer

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Sylvia Cardenas

Love it great customer service and my tech is the best

6 years ago

Reply from Vivint

Thank you, Sylvia, for your feedback! We appreciate you letting us know about your experience. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 15th, 2020

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Verified Customer

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Steve Roosevelt, UT

They're easy to get a hold of. I got one sensor that keeps tripping.

6 years ago

Reply from Vivint

Thank you, Steve, for your feedback! We appreciate you letting us know about your experience with your system. When you have a chance, contact our chat support team, for assistance with that sensor, to get your referral code using this link:

Feb. 15th, 2020

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Verified Customer

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Elizabeth Wareham

Great service - fast reliable and efficient."

6 years ago

Reply from Vivint

Thank you for your feedback Elizabeth! We appreciate you letting us know about your experience with our service. When you can, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Edwards Willie

All has been positive very professional"

6 years ago

Reply from Vivint

Thank you for your feedback! We appreciate you letting us know about your experience with us so far. When you have a chance, contact our chat support team to get your unique referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Carol Gillmore

They provide a very speedy response to alarms

6 years ago

Reply from Vivint

Thank you for your feedback Carol! We appreciate you letting us know about your experience with us when your alarm has gone off. When you have a chance, contact our chat support team to get your unique referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Shell

Great peace of mind!. Convenient & helpful

6 years ago

Reply from Vivint

Thank you for your feedback Shell! We appreciate you letting us know about your experience with us. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Joanie

Fast response and friendly feel confident in them

6 years ago

Reply from Vivint

Thank you for your feedback Joanie! We appreciate you letting us know about your experience with us. We value the opportunity we have to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Rufus King

Excellent service.Fast response to customer.

6 years ago

Reply from Vivint

Thank you for your feedback Rufus! We appreciate you letting us know about your experience with us so far. When you have a chance, contact our chat support team to get your unique referral code using the following link:

Feb. 4th, 2020

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Verified Customer

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Virginia Peak

Anytime something goes wrong they are there

6 years ago

Reply from Vivint

Thank you for your feedback Virginia! We appreciate you letting us know about your experience with us and with your system. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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Verified Customer

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Stephanie

Good customer service and the wait time for a representative is shirt.

6 years ago

Reply from Vivint

Thank you for your feedback Stephanie! We appreciate you letting us know about your experience with us and your system. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

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