Vivint: Read 8,443 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Dennis Turner Woodbridge, VA

Excellent Customer Service, talk you through diagnostics and fix.

4 years ago

Reply from Vivint

Thank you, Dennis, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Evelyn Muegge Norfolk, NE

I have never had a break- in. It does tell me when I have left a door open.

4 years ago

Reply from Vivint

Thank you, Evelyn, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

F M Valle Robstown, TX

I have had no problems with my system. I really like the smoke alarm feature.

4 years ago

Reply from Vivint

Thank you, F M, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

James Koepke Beloit, WI

Excellent. Always there when we have a question or a problem.

4 years ago

Reply from Vivint

Thank you, James, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Jendayi Alleyne Houston, TX

Good service, great experience with customer service, always checking on me

4 years ago

Reply from Vivint

Thank you, Jendayi, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Joe Blow Decatur, AL

Good customer service, equipment a little pricey. Operational things get sketchy with the cameras.

4 years ago

Reply from Vivint

Thank you, Joe, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Linda Cheyenne, WY

Our tech that comes to the house is great, I can't say there same for the phone techs.

4 years ago

Reply from Vivint

Thank you, Linda, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Nestor E. Mena Clayton, NC

Satisfied, have had this service for the last 4 years. Quality product.

4 years ago

Reply from Vivint

Thank you, Nestor, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Robert Louisville, KY

Great. Are there when needed. Excellent in securing my home

4 years ago

Reply from Vivint

Thank you, Robert, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Sandra Sheppard Wichita, KS

Very good any time the alarm has gone off they are quick to respond

4 years ago

Reply from Vivint

Thank you, Sandra, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

sheila clegg Wynne, AR

great, they are always perfessional when calling me or me calling them.

4 years ago

Reply from Vivint

Thank you, Sheila, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star

Steve Kansas City, MO

Amazing product service and reliable a trendsetter in home security

4 years ago

Reply from Vivint

Thank you, Steve, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

May. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Edwina Baltimore, MD

My question are answered promptly and timely. The system is accurate as far as what's going on.

4 years ago

Reply from Vivint

Thank you for your feedback Edwina! We are so glad to hear how you're enjoying your system and about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your unique referral code that can lead to some great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star_border

Robert Springfield, MO

Definitely trustworthy. They made me a good offer and the system is easy to use.

4 years ago

Reply from Vivint

Thank you for your feedback Robert! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star_border

Karen Loma Linda, CA

Easy to install and understand. Anytime there is an issue, I'm always contacted.

4 years ago

Reply from Vivint

Thank you for your feedback Karen! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Normagene Moreno Valley, CA

My house is secure. I know they are there to answer my questions.

4 years ago

Reply from Vivint

Thank you for your feedback Normagene! We appreciate you letting us know about your experiences with us and how your system helps you to feel peace of mind. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Clarissa Sugar Land, TX

Like the simplicity. They take care of any problems when I request something.

4 years ago

Reply from Vivint

Thank you for your feedback Clarissa! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

David Mechanicsville, VA

Vivint has worked perfectly. It's easy to use and I feel secure with it.

4 years ago

Reply from Vivint

Thank you for your feedback David! We are so glad to hear about your experience with your system and how it helps you to feel more secure. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Melvin

Vivint is really fast to respond to issues. You know you're safe.

4 years ago

Reply from Vivint

Thank you for your feedback Melvin! We appreciate the opportunity that we have to protect your home and family. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Larry Glendale, AZ

My security works all the time They take care of me when I call.

4 years ago

Reply from Vivint

Thank you for your feedback Larry! We are so glad to hear about your experiences with us and with your system. When you have a chance, give us a call at 800-216-5232 to get your unique referral code using that can lead to some really great perks.

Apr. 24th, 2020

check_circle

Verified Customer

star star star star star

Thomas

Any time I've had a problem, I call and get an immediate response.

4 years ago

Reply from Vivint

Thank you, Name, for your feedback! It is so good to know that you're enjoying your system and our services. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Anonymous

The cameras are of good quality. Customer service were responsive when I needed them.

4 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Judy

Equipment is easy to operate. I like the ability to check when I'm not there.

4 years ago

Reply from Vivint

Thank you, Genette, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Tremaine

Anytime I have an issue they would solve it efficiently and very fast. Equipment is up to date.

4 years ago

Reply from Vivint

Thank you, Tremaine, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Analyn

Equipment is user friendly and customer service calls you back right away.

4 years ago

Reply from Vivint

Thank you, Analyn, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Grady Liberty, MO

The system is easy and when we've asked a question we've gotten an answer.

4 years ago

Reply from Vivint

Thank you, Grady, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star_border

Michael Brandon, MS

The equipment works fine but it takes too long to get responses from customer service

4 years ago

Reply from Vivint

Thank you, Michael, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Anonymous Lexington, KY

Always prompt, always courteous, and always there when I need them.

4 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Barbara

I like the inner camera system. That's number one. But also the response time.

4 years ago

check_circle

Verified Customer

star star star star star

Evelyn

Anytime we have had any problems, they seem to fix it right away.

4 years ago

Reply from Vivint

Thank you for your feedback Evelyn! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 800-216-5232 to get your referral code that can lead to some great perks.

Apr. 22nd, 2020

check_circle

Verified Customer

star star star star star_border

Steven

The security equipment is easy to use. Sometimes it's hard to get to customer support.

4 years ago

Reply from Vivint

Thank you for your feedback Steven! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 800-216-5232 to get your referral code that can lead to some great perks.

Apr. 22nd, 2020

check_circle

Verified Customer

star star star star star

Bridget Carencro, LA

I love the mobile ability. Customer support has always been helpful.

4 years ago

Reply from Vivint

Thank you, Bridget, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Apr. 23rd, 2020

check_circle

Verified Customer

star star star star star

Tony North Ridgeville, OH

I really like being able to monitor it from my phone and the price.

4 years ago

check_circle

Verified Customer

star star star star star

Laura Danelle Ramirez

The system has worked very well and everyone at Vivint has been so nice

4 years ago

Reply from Vivint

Thanks for the feedback, Laura! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

check_circle

Verified Customer

star star star star star

Kenneth

Excellent company and excellent value and excellent service!!

4 years ago

Reply from Vivint

Thanks for the feedback, Kenneth! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

check_circle

Verified Customer

star star star star star

Tyler

Great, because i can unlock my door from the car when I'm close by

4 years ago

Reply from Vivint

Thank you for your feedback Tyler! We are so glad to hear how you're enjoying your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

check_circle

Verified Customer

star star star star star

G Caceres

Excellent system and service... very happy i went with Vivint.

4 years ago

Reply from Vivint

Thank you for your feedback G! We are so glad to hear how you're enjoying your system. When you have a chance, give us a cal at 1-800-216-5232 to get your referral code that can lead to some great perks.

Apr. 11th, 2020

check_circle

Verified Customer

star star star star star

Jose

Vivint knows that they are doing. The best thing is their cameras.

4 years ago

Reply from Vivint

Thanks for the feedback, Jose! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

check_circle

Verified Customer

star star_border star_border star_border star_border

Robert Meadows

Horrible technical issues and bad service. The people that work with them are nice and patient probably due to the overwhelming amount of bad responses to the service.

4 years ago

Reply from Vivint

Thank you for your feedback, Robert. We'd like to see how we can assist you with your Car Guard. Please call us at 18002165232.

Apr. 14th, 2020

check_circle

Verified Customer

star star star star star

Matthew

Its reliable and easy to use. Anytime I call they're always able to help.

4 years ago

Reply from Vivint

Thanks for the feedback, Matthew! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Apr. 14th, 2020

check_circle

Verified Customer

star star star star star

Clarence

They answer my questions when I need them to and are pretty polite about it.

4 years ago

check_circle

Verified Customer

star star star star star

anonymous

I haven't had any problems. They seem to be able to answer any question I have.

4 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

check_circle

Verified Customer

star star star star star

Bill Lauster

Reliable, easy to understand instructions, polite and friendly

4 years ago

Reply from Vivint

Thanks for the feedback, Bill! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Andy Chinyere

Prompt Responses, Friendly Services and Dependable and Reliable

4 years ago

Reply from Vivint

Thanks for the feedback, Andy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Yvonne Baker

I love being able to access my home from my phone and see what's going on

4 years ago

Reply from Vivint

Thanks for the feedback, Yvonne! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Sandra Lecroy

No issues with their service was notified when our home was broken into

4 years ago

Reply from Vivint

Thanks for the feedback, Sandra! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

robert kamenicky

vivint updates the system when new things come out they have good service

4 years ago

Reply from Vivint

Thanks for the feedback, Robert! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Ortecia Talley

Very good if there was or is problem they re quick to respond.

4 years ago

Reply from Vivint

Thanks for the feedback, Ortecia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 23rd, 2020

check_circle

Verified Customer

star star star star star

Marsha Gibbons

Good service always there to chat if you have issued and quick to resolve

4 years ago

Reply from Vivint

Thanks for the feedback, Marsha! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

check_circle

Verified Customer

star star star star star

Linda Ambriz

Vivint has been awesome, customer service is always on point

4 years ago

Reply from Vivint

Thanks for the feedback, Linda! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 24th, 2020

Vivint Reviews