Vivint: Read 8,449 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star

Stephan How

Love it, it works better than I thought. For the money, it's a great value.

5 years ago

Reply from Vivint

Thank you, Stephan, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Patricia

Love the security in having Vivint. Easy to use. Well worth the money.

5 years ago

Reply from Vivint

Thank you, Patricia, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star_border

Brian Miami, OK

Easy to operate. When the internet goes down sometimes the system doesn't work accurately.

5 years ago

Reply from Vivint

Thank you, Brian, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star_border

Peggy Lubbock, TX

I can control it from my phone. Every time I've called they've taken care of my problem.

5 years ago

Reply from Vivint

Thank you, Peggy, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Telmo

Its excellent. Every time I need anything they they quickly respond.

5 years ago

Reply from Vivint

Thank you, Telmo, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 8th, 2020

check_circle

Verified Customer

star star star star star

anonymous

They're very informative and I haven't had any problem with them.

5 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 8th, 2020

check_circle

Verified Customer

star star star star star

anonymous

It's seems to be simple and reliable. They're always very pleasant.

5 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Rachelle

They're very responsive. Top notch technology security features.

5 years ago

Reply from Vivint

Thank you for your feedback Rachelle! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Dawn

Vivint is quick to communicate with us. I like the service overall.

5 years ago

check_circle

Verified Customer

star star star star star_border

Paul

We like the doorbell so we know who is out there on the front porch. It's very dependable.

5 years ago

Reply from Vivint

Thank you for your feedback Paul! We are so glad to hear how you're enjoying your doorbell camera. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Bruce

They are very informative and helpful. The door video camera could be better.

5 years ago

Reply from Vivint

Thank you for your feedback Bruce! We are so glad to hear about your experiences with us and your thoughts on your doorbell camera. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Martha

It works. If I ever have a problem I call them and they take care of it.

5 years ago

Reply from Vivint

Thank you for your feedback Martha! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Terri

I've had it for three years now and it's good, I like the price.

5 years ago

Reply from Vivint

Thank you for your feedback Terri! We are so glad to hear about your experiences with us through the three years you've been our customer. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Anonymous

It's dependable and works and they gave me a good deal on it.

5 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star_border

M

If I have a problem, I don't have a long wait time, I get service very fast. Keep up the good work.

5 years ago

Reply from Vivint

Thank you for your feedback M! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Michael

Problems have always been resolved with my equipment and great customer service

5 years ago

Reply from Vivint

Thank you for your feedback Michael! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Conell

Very Good Experience. Best security system I have ever had.

5 years ago

Reply from Vivint

Thank you for your feedback Conell! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Priscilla

Excellent security system. They know exactly what they're doing.

5 years ago

Reply from Vivint

Thank you for your feedback Priscilla! We are so glad to hear about your experiences with us and your system. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

check_circle

Verified Customer

star star star star_border star_border

Arpad

It works fairly well. We've has some issues with the temperature controls and it needs to be adjusted periodically.

5 years ago

Reply from Vivint

Thank you for your feedback Arpad. We appreciate you letting us know about your experiences with your system, and we would love to look into your concerns with your thermostat further. Please contact our chat team using this link:

Feb. 23rd, 2020

check_circle

Verified Customer

star star star star star

David

It's easy to operate and they are quick to respond. Overall it's fine.

5 years ago

check_circle

Verified Customer

star star star star star

Anonymous

Easy to use and easy to troubleshoot. I've never had any problem with it.

5 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. Don't forget to contact our chat team to get your referral code that can lead to great perks. You can reach them through this link:

Feb. 23rd, 2020

check_circle

Verified Customer

star star star star star

Amber

The customer service is good and so is the price and it's easy to use.

5 years ago

Reply from Vivint

Thank you for your feedback Amber! We are so glad to hear about your experiences with us. When you have a chance, contact our chat team to get your referral code using this link:

Feb. 23rd, 2020

check_circle

Verified Customer

star star star star star

Cynthia

Like the doorbell camera and that I can set the alarm from my phone.

5 years ago

check_circle

Verified Customer

star star star star star

Michael

Easy to use, We fell safe and secure. Convenient with the phone app.

5 years ago

Reply from Vivint

Thank you, Michael, for your feedback! If you find that you have any questions about your system check out our support site using this link:

Feb. 14th, 2020

check_circle

Verified Customer

star star star star star

Rodney Robinson

Awesome this system does more than the average and not complicated to use

5 years ago

Reply from Vivint

Thank you, Rodney, for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Feb. 14th, 2020

check_circle

Verified Customer

star star star star star

Barbara Bocos

Excellent customer service, great job, Always helping when u need it

5 years ago

Reply from Vivint

Thank you, Barbara, for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Feb. 14th, 2020

check_circle

Verified Customer

star star star star star_border

Ruben

Very good with minimal problems, only have 1 issue that seems not to be resolved yet.

5 years ago

Reply from Vivint

Thank you, Ruben, for your feedback. We appreciate your honesty about your experience with us. We would love to look into your concerns further. Please contact our chat support team at your convenience using this link:

Feb. 14th, 2020

check_circle

Verified Customer

star star star star star

John Price

Been extremely well deserved with equipment and customer service

5 years ago

Reply from Vivint

Thank you, John, for your feedback! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star

RC

Vivint provides excellent service. Their customer service is the best out there

5 years ago

Reply from Vivint

Thank you, RC, for your feedback! It is so good to know that you're enjoying your system and our services. When you can, reach out to our chat team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Svetlana Palm Coast, FL

Each time I need advise or I have problems, Vivint solves it and is very supportive and helpful.'

5 years ago

Reply from Vivint

Thank you, Svetlana for your feedback! It is so good to know that you're enjoying your system and our services. When you can, reach out to our chat team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star

Brian Bellevue, NE

They're responsive, efficient, and seem to know what they're doing.

5 years ago

Reply from Vivint

Thank you, Brian, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star

Mike Hague

They have been able to address our needs every time we have called.

5 years ago

Reply from Vivint

Thanks for the feedback, Mike! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Feb. 11th, 2020

check_circle

Verified Customer

star star star star star

Tiffany Elko, NV

Vivint is reliable and always courteous and check in with me in an emergency.

5 years ago

check_circle

Verified Customer

star star star star star

Dante Pueblo, CO

Customer support is fast and friendly. I like the phone app feature.

5 years ago

Reply from Vivint

Thank you for your feedback Dante! We are so glad to hear that you're enjoying your app, and appreciate you letting us know about your experience with customer support. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star

Zach Murrieta, CA

Top customer service and top quality product. User friendly and reliable.

5 years ago

Reply from Vivint

Thank you for your feedback Zach! We are so glad to hear that you're enjoying your system and about your experiences with us. For a chance at some great perks, reach out to our chat team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star

Jim

I'm quite satisfied. I feel secure at nights. It's good and I am happy with it.

5 years ago

check_circle

Verified Customer

star star star star star

RJ Hodgson

Even without a sign left for me to display Vivint it still does a fine job."

5 years ago

Reply from Vivint

Thank you for your feedback RJ! It is so good to know that you're enjoying your system. When you can, reach out to our chat team about getting a yard sign using this link:

Feb. 4th, 2020

check_circle

Verified Customer

star star star star star

Patricia Schaeffer

They are courteous and helpful. Quick to pick up when the alarm goes off

5 years ago

Reply from Vivint

Thank you for your feedback Patricia! We are so glad to hear about your experiences with us. When you have a chance, contact our chat support team to get your unique referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star

Carol Moore

Quick to respond and forgiving when I forget to turn off the alarm.

5 years ago

Reply from Vivint

Thank you for your feedback Carol! We are so glad to hear about your experiences with us when your alarm has triggered. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 15th, 2020

check_circle

Verified Customer

star star star star star_border

Donna

Good. They work should to resolve the problem you have. Courteous & professional.

5 years ago

Reply from Vivint

Thank you for your feedback Donna! We appreciate you letting us know about your experience with us. We value the opportunity we have to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Feb. 4th, 2020

check_circle

Verified Customer

star star star star star

tim

good service at an affordable price for the equipment received.

5 years ago

Reply from Vivint

Thank you for your feedback Tim! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your unique referral code using this link:

Feb. 4th, 2020

check_circle

Verified Customer

star star star star star

marcus williams

Awesome equipment and service the pricing is quite affordable

5 years ago

Reply from Vivint

Thank you for your feedback Marcus! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Feb. 4th, 2020

check_circle

Verified Customer

star star star star star

Mildred Reed

It is all ok. I am concerned about the amount of money I have been paying.

5 years ago

Reply from Vivint

Thank you for your feedback! If you find that you have any questions about your system check out our support site using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Connie Manno

Very satisfying excellent customer services I would tell my friends

5 years ago

Reply from Vivint

Thank you for your feedback! We appreciate you letting us know about your experience with our customer support. It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Miguel Muriel

Great feel very safe with cameras giving us the outstanding view

5 years ago

Reply from Vivint

Thank you for your feedback! It is so good to know that you're enjoying your cameras. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star_border

Ema

The system is it could be another better I wish start recording my last more than 30 seconds

5 years ago

Reply from Vivint

Thank you for your feedback Ema! We appreciate you letting us know about your experience. We value the opportunity to protect your home and family. When you have a chance, contact our chat support team to get your referral code using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Kavitha balaji

Good. I have found it easy to reach customer service agents when needed.

5 years ago

Reply from Vivint

Thank you for your feedback Kavitha! We appreciate you letting us know about your experience with us so far. When you have a chance, contact our chat support team to get your unique referral code, that can lead to great perks, using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star_border

Stephen La Rocque

Good overall. Service representatives have been helpful in all our interactions.

5 years ago

Reply from Vivint

Thank you for your feedback Stephen! It is so good to know that you're enjoying your system. When you can, reach out to our chat team to get your referral code using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Linda Morrow

Very unhappy with contract dates. at the time we had no intention of relocating - purchased new -no need for system- could not get out of contract.

5 years ago

Reply from Vivint

Thank you for your feedback Linda. We appreciate your honesty about your experience with us. We would love to look into your concerns further. Please contact our chat support team at your convenience using this link:

Jan. 24th, 2020

check_circle

Verified Customer

star star star star star

Debra

When the alarm goes off, they are right on it so I have no complaints.

5 years ago

Vivint Reviews