Vivint: Read 8,451 User Reviews From Real Homeowners

check_circle

Verified Customer

star star star star star_border

Shaun

It was cheaper than the rest. I've never had any problems they are very attuned to details.

6 years ago

Reply from Vivint

Thank you for your feedback Shaun! We are so glad to hear about your experience with Vivint Smart Home and how you're loving your system.

Aug. 10th, 2020

check_circle

Verified Customer

star star star star star

Barbara Wheeler

Love it. Feel secure and protected. Very reliable to me and my family.

6 years ago

Reply from Vivint

Thanks for the feedback, Barbara! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star_border

AVERIA

I like it, no complaints. Does what I need it to do, love the notification sounds!

6 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star_border

Anthony

Quality of Service from technicians has been excellent!!!!! Customer service not as good.

6 years ago

Reply from Vivint

Thanks for the feedback, Anthony! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Brenda

I have had good experiences with Vivint. I call in. I get good customer service

6 years ago

Reply from Vivint

Thanks for the feedback, Brenda! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Clovis Begley

Received friendly and accurate service, our problem was resolved.

6 years ago

Reply from Vivint

Thanks for the feedback, Clovis! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Jan Cristina Gustafson

prompt to respond to alarms. always polite and professional.

6 years ago

Reply from Vivint

Thanks for the feedback, Jan! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Jonelle Marks

Vivint is an outstanding company. The quality of their service is exceptional.

6 years ago

Reply from Vivint

Thanks for the feedback, Jonelle! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

L. Pond

System works as described by salesperson with no problems since installed.

6 years ago

Reply from Vivint

Thanks for the feedback! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Leroy

They are very professional and courteous. Very eager to get issues revolved.

6 years ago

Reply from Vivint

Thanks for the feedback, Leroy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Mary Lee

When ever my alarm going off Vivint always answer right away

6 years ago

Reply from Vivint

Thanks for the feedback, Mary! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Mario

Excellent customer service and great service for the monthly fee.

6 years ago

Reply from Vivint

Thanks for the feedback, Mario! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Pat Riffe

Very good, excellent service, customer service personnel is superior

6 years ago

Reply from Vivint

Thanks for the feedback, Pat! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Timothy Costanza

Easy to reach, easy to work with and would recommend them to a friend.

6 years ago

Reply from Vivint

Thanks for the feedback, Timothy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Thomas Woods

Excellent customer service...always available when we have called

6 years ago

Reply from Vivint

Thanks for the feedback, Thomas! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star_border

Steve

The experience has been fine. I have had no issues with the system since it was put in.

6 years ago

Reply from Vivint

Thanks for the feedback, Steve! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Titilayo Adesigbin

Excellent. It's been good since I changed from ADT to Vivint

6 years ago

Reply from Vivint

Thanks for the feedback, Titilayo! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Virginia Haag

Customer service is terrific! Installation techs are amazing!

6 years ago

Reply from Vivint

Thanks for the feedback, Virginia! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Vanessa Carias

My experience with Vivint has been full on amazing! Great customer service.

6 years ago

Reply from Vivint

Thanks for the feedback, Vanessa! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star_border star_border star_border

Tony

Unsatisfactory, unprofessional. I had a confirm appointment but nobody came or call ka. I need to call them to find out what is going on

6 years ago

Reply from Vivint

Thank you for your feedback, Tony. We'd like to see how we can assist you. Please call us at 18002165232.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Yuleidys

Really good , good service, good equipment, my experience with Vivint is good

6 years ago

Reply from Vivint

Thanks for the feedback, Yuleidys! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 16th, 2020

check_circle

Verified Customer

star star star star star

Gerald Bloomfield, NM

They're very prompt and efficient. We have no problems whatsoever.

6 years ago

Reply from Vivint

Thanks for the feedback, Gerald! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star_border

Hadley

As home security, Vivint works fine. But it seems to be interfering with my home WiFi.

6 years ago

Reply from Vivint

Thanks for the feedback, Hadley! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star_border

Marie perkins

Very good Customer service Price is OK can be a little bit lower to compete with other companies

6 years ago

Reply from Vivint

Thank you for your feedback Marie! We appreciate you letting us know about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code.

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

ann

good,easy to access, confidence,affordable,quality cameras are great

6 years ago

Reply from Vivint

Thank you for your feedback Ann! We are so glad to hear how you're enjoying your system. When you can, give us a call at 1-800-216-5232 to get your referral code. It can lead to some great perks.

Mar. 10th, 2020

check_circle

Verified Customer

star star star star star

Marla Brown

Great customer service and technicians and sales representatives

6 years ago

Reply from Vivint

Thanks for the feedback, Marla! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Victoria Williams

Very Good...no major problems. Inquiries are answered to my satisfaction.

6 years ago

Reply from Vivint

Thanks for the feedback, Victoria! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Thomas

It has been a good experience when they were called they fixed the problem

6 years ago

Reply from Vivint

Thanks for the feedback, Thomas! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Cindy Barnes

very good, home automation, can control many features through my cell phone.

6 years ago

Reply from Vivint

Thanks for the feedback, Cindy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

John Laursen

Excellent service, responsive to my inquires or maintenance requests.

6 years ago

Reply from Vivint

Thanks for the feedback, John! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Yazmin Duran

It has been great. I feel like my home is protected while I am away.

6 years ago

Reply from Vivint

Thank you for your feedback Yazmin! We are so glad to hear about your experiences with us and how your system helps you to have peace of mind when you're away from home. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to some great perks.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Barbara Patton

Very happy and feel safe with Vivent security and would Highly recommend it .

6 years ago

Reply from Vivint

Thank you for your feedback Barbara! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code. It can lead to some great perks.

Mar. 9th, 2020

check_circle

Verified Customer

star star star star star

Anonymous

It helps watching my house overnight. Sometimes I have a bit of a problem.

6 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your system gives you peace of mind. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star

Maria

Excellent service. Cheap and very high tech. Cameras now have early warning.

6 years ago

Reply from Vivint

Thank you for your feedback Maria! We are so glad to hear about your experiences with us and your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star_border

Anonymous

The equipment is the best and I like the price, it is less expensive to call out for customer care.

6 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star

Kimulet

It has a limited pension ability but I like the live monitoring.

6 years ago

Reply from Vivint

Thank you for your feedback Kimulet! We appreciate you letting us know about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star_border

Lavonne

Sometimes it goes off but they always help you out. I like that you can see it on your phone.

6 years ago

Reply from Vivint

Thank you for your feedback Lavonne! We are so glad to hear about your experiences with us and how you enjoy your cameras. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star

Peter

The batteries don't last very long but it is easy and reliable.

6 years ago

Reply from Vivint

Thank you for your feedback Peter! We appreciate you letting us know about your experience with your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star_border

Donald Westminster, CO

I like the product. It is easy to use and convenient. It works the way it is supposed to.

6 years ago

Reply from Vivint

Thank you for your feedback Donald! We are so glad to hear how you're enjoying your system. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star

Kathy Modesto, CA

It seems fine to min. It does its job. They are always there when I need them.

6 years ago

Reply from Vivint

Thank you for your feedback Kathy! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star

Anonymous Monahans, TX

I feel safe having Vivint but I think the contract is too long.

6 years ago

Reply from Vivint

Thank you for your feedback! We are so glad to hear about your experiences with us. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star_border

Tom Lubbock, TX

A friend had Vivint so I decided to get it too. The equipment is good and easy to use.

6 years ago

Reply from Vivint

Thank you for your feedback Tom! We are so glad to hear about how you're enjoying your system recommended by a friend. When you have a chance, give us a call at 1-800-216-5232 to get your referral code that can lead to great perks.

Mar. 6th, 2020

check_circle

Verified Customer

star star star star star

Donna

Fast results answer your question make sure your home is safe and protect.

6 years ago

Reply from Vivint

Thank you for your feedback Donna! We appreciate you letting us know about your experiences with us.

Mar. 4th, 2020

check_circle

Verified Customer

star star star star star

Lindy

Excellent response time. Customer service professional and helpful.

6 years ago

Reply from Vivint

Thanks for the feedback, Lindy! We love to hear about your Vivint experiences! Thank you for choosing Vivint to protect your home and family.

Mar. 5th, 2020

check_circle

Verified Customer

star star star star star

Liz Huston

very good service and protection I have been very happy with the service

6 years ago

Reply from Vivint

Thank you, Liz, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Kay Harris

It has been a good experience. Easy to do business with. Easy to use.

6 years ago

Reply from Vivint

Thank you, Kay, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Allen

Great system with an outstanding response time and excellent customer service.

6 years ago

Reply from Vivint

Thank you, Allen, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Hope

Very positive when we needed help and great customer service.

6 years ago

Reply from Vivint

Thank you, Hope, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Mary Jane Baker

I am very happy with Vivint. The system is easy to use and simple to operate

6 years ago

Reply from Vivint

Thank you, Mary, for your feedback! It is so good to know that you're enjoying your system. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

check_circle

Verified Customer

star star star star star

Robert Denterlein

Great company and equipment. Alerted us to a fire, and saved our lives.

6 years ago

Reply from Vivint

Thank you, Robert, for your feedback! It is so good to know that you're enjoying your system. We are happy to hear the system helped in the event of the fire and no one was hurt. We value the opportunity to protect your home and family. When you have a chance, contact our support team to get your referral code by calling 844-241-3243.

Mar. 7th, 2020

Vivint Reviews