Name: GoHealth
Rating: 4.8

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Sherry Smith

The 3 gentlemen I spoke with on Friday, were very professional and polite. Never made me feel stupid (it happened, true story) which I totally appreciated. I'm glad I answered my phone that day, I don't normally if the number doesn't have a name. So thank you, I hope we have a long and great relationship!

1 year ago

Reply from GoHealth

We're glad you answered our call too, Sherry! Thanks for trusting our team of dedicated agents to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 1st, 2024

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Carlos Barnes

1 year ago

Reply from GoHealth

Thanks for your review, Carlos! We're so glad to hear that MJ was so helpful in explaining your options for a Medicare Advantage plan. We will certainly share your kind words with MJ and our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 17th, 2024

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Corilee Price

Kimberly M, was my agent and boy did I get lucky. I was a bit emotional, and she assured me that she could help me out. She did just that, she not only saved me over $170. a month, but also gave me valuable information and great advice on what I should do next. What an amazing employee you have, she’s a keeper.

1 year ago

Reply from GoHealth

Thanks for your review, Corilee! We will certainly be sharing your kind words with Kimberly and our other team members. We know what an important decision this is, so we want to thank you for trusting our team to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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Becky Dade

Thea was very kind, knowledgeable, and helpful. I knew she really cared about my needs and I knew I could trust her to find the right plan for me. I have dealt with other companies,, but she is the only one I can really say that about. I look forward to continuing with Thea and GoHealth.

1 year ago

Reply from GoHealth

Thanks for your review, Becky! It was a privilege to help you find your ideal plan fit -- we appreciate your kind words! We will be sure to share your positive review with Thea and some of our other team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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David Wilks

My experience was very positive and easy. The lady who helped me was very professional and comfortable to talk to she knew the plan as well and what would fit my budget as well as my situation and she fit me with a plan it works very well for me.

1 year ago

Reply from GoHealth

Thanks for your review, David! You deserve to have a plan that fits all of your needs, so we're glad we could be of assistance.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 13th, 2024

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Suzette Smit

Excellent service. We were treated with professionalism; all our answers were answered; various options were discussed and never at any point did I get the impression that the agent is getting tired or frustrated to explain a benefit. Thank you so much Alison Nocks for your help and patience.

1 year ago

Reply from GoHealth

Thanks for your review, Suzette! We're happy that Alison was able to walk through some plan options with you and provide a detailed explanation of the benefits you were interested in.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 6th, 2024

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Cassandra “Sandy” Davis

I was not satisfied with the time it took to go through the process of retaining a new medical insurance policy. The agent was long winded and repeated a lot of the script she was obviously reading. I asked if we could hurry it along and she replied "can you grab a cracker real quick" because I told her I needed to eat because I'm diabetic and wanted to eat! I believe she was obviously up in age and wanted to do things her way repeating things and forgetting what she said to me. If anything you take from this please shorten the script you have for your customer service representatives to read!!

1 year ago

Reply from GoHealth

Thank you for your candor and for sharing your experience with us, Cassandra. We also want to thank you for your patience throughout the enrollment process, as our licensed insurance agents are required to read all of the information shared with you under CMS compliance guidelines. Above all else, we always want to ensure that you are comfortable throughout the enrollment process and that you have a clear understanding of the health plan you are enrolling in. We genuinely appreciate your feedback and will share this with the appropriate team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Jewell Owens

I had a great experiences with both of the representative’s Anatassio P & Michael K that help me get the best coverage that I need to take care of myself. They were both were both kind, respectful, supportive, & caring people, the knowledge of there job, was awesome. I felt like they genuinely cared about me.

1 year ago

Reply from GoHealth

Thanks for sharing your positive experience working with our licensed Medicare agents, Jewell! When you trust us to help find the best health plan for your health needs, we're always going to make sure you feel confident in your decisions. And we certainly do care about you and your health.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 28th, 2024

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JayNorah Davis

Angelica was a professional wonderkind. Extremely knowledgeable, non abrasive in her responses, listened to our needs, and adapted our medical insurance that fit perfectly for my future health. Angelica is a tremendous asset for your company, and we were overwhelmed with her exuberant desire for our well being.

1 year ago

Reply from GoHealth

Thanks for your review, JayNorah! We will be sure to share your kind words with Angelica and the rest of our dedicated team of licensed agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Sara C Stock

I found the Agents knowledgeable about the product details based on their specific recommendations. They gave intelligent insight as to what fit best in particular situations. All in all, I found the consulting Agents to be very helpful in my decision making processes.

1 year ago

Reply from GoHealth

We're glad to hear about your positive Medicare enrollment experience with our agents, Sara! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 8th, 2024

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Carla Cooley

Very courteous and professional. Helps you figure out what you want and need.

2 months ago

Reply from GoHealth

Thanks for your review, Carla! We're glad that you had such a positive experience. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2025

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Loretta B Adeseye

My 2nd agent was very professional explained everything in detail answered all my questions that I was not clear on very supported. This is why I’m giving Jaylin 5 stars. I wish I could give her 10. I received a test from 1st that was rude and unprofessional to me she called her apologizing, but it really wasn’t an apologies to me. It was for her to CYA. Happy holiday Jaylin I hope I spelt your name correctly🙂🙏

1 year ago

Reply from GoHealth

Thanks for your review, Loretta! We're glad that Jaylin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Pamela Yarnell

I tried typing my question, waited and waited like it said. To no avail. So, I tried to find a phone number.(It no longer works.) I tried auto service 7 times only to be directed to the UHIcon.

6 months ago

Reply from GoHealth

We're sorry to hear you are having some difficulty connecting with one of our licensed GoHealth agents, Pamela! Above all else, you deserve to receive up-to-date information about an existing health plan as promptly as possible. To ensure you are connected with the appropriate team member, please contact our Member Services team at 855-454-9505 or via email at customerservice@gohealth.com. Thank you for your continued patience -- we look forward to connecting with you soon. -The GoHealth Team

Jun. 23rd, 2025

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Alice P. Massey

This plan covers my new PCP DR Alexander S. My previous plan did not. The customer service representative helped me with my new benefits.

6 months ago

Reply from GoHealth

Thanks for your review, Alice! We're happy our team of licensed agents were able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 6th, 2025

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Lamar Rogers

I haven't used it yet so I don't know what type of doctors that you guys cover. My coverage doesn't start until the beginning of June.

6 months ago

Reply from GoHealth

Thanks for your review, Lamar. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 30th, 2025

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Paul Haas

Going through all that stuff to sign up for your pharmacy and then getting turned down did not make sense to me but your insurance insurance I'm getting is going to be great

7 months ago

Reply from GoHealth

Thanks for your review, Paul. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 13th, 2025

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Debbie Meadors

Very informative and looking to keep me with same coverage basically and helping to save on the cost of insurance deducted from my monthly income

7 months ago

Reply from GoHealth

Thanks for your review, Debbie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Jessica Day

Great experience, Amanda made it so easy to understand and find a plan that fits my life!! Very grateful for her help!!

7 months ago

Reply from GoHealth

Thanks for your review, Jessica! We're happy Amanda was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 7th, 2025

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Ralph Hendrix

7 months ago

Reply from GoHealth

Thanks for your review, Ralph! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at

Apr. 30th, 2025

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John Kelly

I was very pleased with the representative that I contacted. He took the time to answer all my questions and guide me through the process.

7 months ago

Reply from GoHealth

Thanks for your review, John! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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Nickye

I had a great experience. Alex went above and beyond for me. He was very thorough and explained thing to where I understood everything.

7 months ago

Reply from GoHealth

Thanks for your review, Nickye! We're happy Alex was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 25th, 2025

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gvb1

Agent Aline Cox was very knowledgeable and helpful. She worked with me to find a plan that fit my needs. Have already given her contact information to a friend.

7 months ago

Reply from GoHealth

Thanks for your review! We're happy Aline was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Shari Dexter

The initial contact and information about GoHealth was very good. However, I haven't seen or heard anything from the plan as far as emails and information packet or personal contact from Vanessa. I'm also concerned about this plan being an HMO, which was not revealed in our 1 hour plus telephone visit.

8 months ago

Reply from GoHealth

Thanks for your review, Shari! While you should receive your benefit cards and plan materials 7-12 business days after your plan is approved, we would be happy to assist you further. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 14th, 2025

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Lori Michele

I was well pleased with your customer representative Bryan F. He was courteous and very patient. Very informative to what would best fit our needs

8 months ago

Reply from GoHealth

Thanks for your review, Lori! We're happy Bryan was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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madalynn dietrich

I’m new to this health care . Everyone I talk to has been very professional and knowledgeable . I feel very confident in their abilities.

8 months ago

Reply from GoHealth

Thanks for your review, Madalynn! We're glad you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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Larry Stevens

Courteous, knowledgeable and professional representative helped me to decide quickly. Warm and personal describes, and rounds out my experience.

8 months ago

Reply from GoHealth

Thanks for your review, Larry! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 7th, 2025

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Michelle Holstein

Justin was very nice and helped me understand everything.He made sure to answer all my questions and didn’t make me feel rushed

8 months ago

Reply from GoHealth

Thanks for your review, Michelle! We're happy Justin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Mary Hackemer

I think it a good fit for me The people who helped me did a great job they were so respectful of my needs. Thank you for caring.

8 months ago

Reply from GoHealth

Thanks for your review, Mary! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Nancy Caldwell

Wonderful service. My representative was knowledgeable and answered all of my questions and I felt very comfortable with her.

8 months ago

Reply from GoHealth

Thanks for your review, Nancy We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Raymond Dixon

I like that Emily S was so though in explaining the program to me making sure that I understood how it will be a benifit to me over my current one.

8 months ago

Reply from GoHealth

Thanks for your review, Raymond! We're happy Emily was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Go health

I have spoken to the easiest reps ever to understand .They have made my choices understandable to me with no problems. Thank you

8 months ago

Reply from GoHealth

Thanks for your review! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Elizabeth Beckworth

The implementation of Wellcare that was done by Hazel P was done efficiently and professionally with care given by answering any concerns and questions. It seems that Wellcare might be a better fit for me in my location.

8 months ago

Reply from GoHealth

Thanks for your review, Elizabeth! We're happy that Hazel was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Luisa Custodio

I like the way the agent presented the product to me he explained really clearly that I would understand thank you for helping me you did a great job

8 months ago

Reply from GoHealth

Thanks for your review, Luisa! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Maxine Bessard

Made it easy to update new information very helpful. I would refer gohealth to anyone that is looking or frustrated with the process. You made it so easy.

9 months ago

Reply from GoHealth

Thanks for your review, Maxine! We're glad that you had a positive experience working with our team of licensed GoHealth agents.
If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 10th, 2025

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Dana Butler

I've had well-cared-for a long time now.I just recently changed my plan again.But in the well care family. I love well care and I tell everybody about it.

9 months ago

Reply from GoHealth

Thanks for your review, Dana! We're glad that you had a positive experience working with our team of licensed GoHealth agents and found a new plan that works for you. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Jo-Ann White

Great information. Understood my needs and was able to provide everything I needed. He knew the products that were focused on my healthcare needs. I am very appreciative.

9 months ago

Reply from GoHealth

Thanks for your review, Jo-Ann! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Sugahmoma

I am SO DISAPPOINTED in the services I received from you. Since utilizing your services, I had problems with my insurance! Tried to make contact with consisted of being past to worker to worker, I will not ever recommend this agency to anyone! There lack of professionalism goes without saying, even on a bad day! As a senior citizen, I advise others, think twice about utilizing this agency!!!

10 months ago Edited March 27, 2025

Reply from GoHealth

Thanks for your review! We're happy to hear that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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BRENT NEWBERRY

Your representative was very nice and informative. The information was clear and concise, and she answered all the questions and explained things I didn't understand.

10 months ago

Reply from GoHealth

Thanks for your review, Brent! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Abner B

I just started here with Go Health and so far everyone is helpful as they can be. I made a silly mistake and they made it so easy to fix. I think I'm going to Like it here.

10 months ago

Reply from GoHealth

Thanks for your review, Abner! We're glad you've had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Jeraldine J Knittle

My agent I enrolled with was very good at explaining things. And was very easy to understand, and was very courteous. I hope he stays my agent for a long time.

10 months ago

Reply from GoHealth

Thanks for your review, Jeraldine! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Maria Trevino

I really don't have any complaints. I just didn't understand why my UCard didn't have to buy groceries. That would have been alot of help to me. Thank you for your service .

10 months ago

Reply from GoHealth

Thanks for your review, Maria! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Ethelene Russell

We have been with Humana for 20 some years. I’m sure we are going to love all the things that you provide us as a customer of theirs. Thank you, Ethelene R

10 months ago

Reply from GoHealth

Thanks for your review, Ethelene! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 30th, 2025

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Pat Bowen

The Ladies that I have talked to were upmost Kind and Caring. They made sure I understood everything I needed to. And very Patient during our Phone Conversation. Thank you

10 months ago

Reply from GoHealth

Thanks for your review, Pat! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 28th, 2025

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Sophia Beam

10 months ago

Reply from GoHealth

Thanks for your review, Sophia! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Vicky Blankenship

A Representative lied 🤥 to me in order to get me to sign up for a new plan. I told her exactly what I needed and she told me this new plan would get me the dental 🦷 implant I needed. After seeing a dentist today the implant was denied. Humana doesn’t cover implants like I was told by the representative with Go Health. So now I’m waiting on Hold with my old Advantage Plan trying to get back on it. It’s a 1 hour wait. The girl who helped me was nice as pie when she was getting me to change my plan. Now Today she’s calling me “ma’am” and saying, “I never would have told you Humana covers implants.” Be careful what you do with these people.

11 months ago

Reply from GoHealth

We're sorry to hear about your recent experience, Vicky. Above all else, we always want to ensure you have accurate, up-to-date information about an existing Medicare Advantage plan. At GoHealth, we believe in operating with complete trust and transparency and would never intentionally enroll a consumer in a plan that isn't best suited for their personal health needs. We will be sure to review your enrollment experience in depth with the appropriate GoHealth team members.

If you would like to share any additional feedback, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Vicky. - The GoHealth Team

Jan. 7th, 2025

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Jeffrey Carter

I would like to have more over the counter pay that is a big part for me since I don't get enough money from ssid I have a hard time paying all of my bills

11 months ago

Reply from GoHealth

Thanks for your review, Jeffrey! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 2nd, 2025

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Judy Cannon

Good Health's representative gathered my insurance info, got me into Medicare's plan D insurance and how it would save the annual cost.of premiums. Also he made the changes for me and gave me info on

1 year ago

Reply from GoHealth

Thanks for your review, Judy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

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Judy Evans

Well yall are more like family I enjoy yall caring so much in the health of people that's with yall company and I thank you for all you do Nothing yall are great people 🙄

1 year ago

Reply from GoHealth

Thanks for your review, Judy! When you trust us with such an important healthcare decision, you deserve to be supported every step of the way. We're grateful you've trusted our team of licensed GoHealth agents help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

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Sandra Berard

The representative Andrew T took the time to inform me of the plan that would benefit me most! Aetna Healthcare left me hanging in wind without a net! Thanks to Andrew I ‘m back with Humama

1 year ago

Reply from GoHealth

Thanks for your review, Sandra! We're glad that Andrew was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 16th, 2024

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Eileen M Olovson

It looked like a good fit for me since all my doctors were in network except one. I liked the co-pay amount and everything seemed the same as my previous health care insurance.

1 year ago

Reply from GoHealth

Thanks for your review, Eileen! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024