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GoHealth

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9.9

Overall Score

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Sherril Lloyd Stolworthy

The only thing I would say is that it took longer than I anticipated

10 months ago

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Reply from GoHealth

Thanks for your review, Sherril ! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Apr. 15th, 2025

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Diane

Just learning and an unable to use my birthrate on next screen. Mine doesn't have the slashes.

1 year ago

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Reply from GoHealth

Thanks for your review, Diane! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Bobo Milton

I don’t really understand what’s going on what I’m doing

1 year ago

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Reply from GoHealth

Thanks for your review, Bobo! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Robert imani

I had a delightful time with Nelly! She made my day yesterday!

1 year ago

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Reply from GoHealth

You just made our day, Robert! We're glad that Nelly was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 4th, 2024

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Ginny

. My coverage was effective 5/1 It is now July NO PAPERWORK NO CARD

7 months ago

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Reply from GoHealth

Thanks for your review, Ginny! While you should have received your benefit card 7-10 business days after your plan was approved, and your paperwork a few weeks weeks after, we would be happy to assist you further. Please contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com for your policy number and to request duplicate materials. We're always happy to help! -The GoHealth Team

Jul. 7th, 2025

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Michael Wells

The agent hasn't returned my phone calls

9 months ago

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Reply from GoHealth

Thanks for your review, Michael We're sorry to hear you are having some challenges connecting with one of our licensed GoHealth agents. If you would like to connect with your agent, please contact our Member Services team at 855-454-9505 or email us at customerservice@gohealth.com. We'll be more than happy to provide you with the information you are looking for. Please let us know if there is anything else we can assist with in the meantime. -The GoHealth Team

May. 13th, 2025

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Randy Reed

Not sure yet. Just started with go health

10 months ago

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Reply from GoHealth

Thanks for your review, Randy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Marylou Wadley

I did not order this. I’m paying for something I do not want. Please cancel immediately

10 months ago

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Reply from GoHealth

We're sorry to hear about your recent experience, MaryLou. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 15th, 2025

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Jeff Oehm

i’m have no clue what this survey is about

11 months ago

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Reply from GoHealth

Thanks for your review, Jeff! Our records show we assisted with your recent enrollment. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Connie Jones

Have not had long enough toform a opinion

1 year ago

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Reply from GoHealth

Thanks for your review, Connie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Kim Yavette Funderburg

I can't really give you 5 stars because I just started with united 5 days ago

1 year ago

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Reply from GoHealth

Thanks for your review, Kim! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Bronx Zoo

Didn't think 🤔 anything about it. Just ok

1 year ago

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Reply from GoHealth

Thanks for your review, Bronx! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 4th, 2025

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Daniel P Cushman

I don't know how we will like it. I was just approved yesterday

1 year ago

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Reply from GoHealth

Thanks for your review, Daniel! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Carie Neasbitt

So far so good time will tell I'm hoping

1 year ago

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Reply from GoHealth

Thanks for your review, Carie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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India Whitener

Have t used it yet to know how it can work for me thank you

1 year ago

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Reply from GoHealth

Thanks for your review, India! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 31st, 2025

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Chip Williams

Okay. I think it’s a good plan but I’ve never been here before.

1 year ago

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Reply from GoHealth

Thanks for your review, Chip! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 30th, 2025

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Matthew

I like blue shield for what it have to offer

1 year ago

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Reply from GoHealth

Thanks for your review, Matthew! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Clement S

Calls too long, too many people involved

1 year ago

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Reply from GoHealth

Thanks for your review, Clement! We genuinely appreciate your feedback about your enrollment experience and will be sure to share your thoughts with the appropriate GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Kathy Broom

Very disappointed in the sales information I received. Promised without checking possible. Very bad impression.

1 year ago Edited January 30, 2025

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Reply from GoHealth

No apology necessary, Kathy! If you have any questions for our team in the meantime, please don't hesitate to contact us at 1-877-694=3457 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jan. 23rd, 2025

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Alvin Tucker

All the help I received to understand my plan.

1 year ago

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Reply from GoHealth

Thanks for your review, Alvin! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 22nd, 2025

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alicia

It was too the point and not so long that I got lost in the info.

1 year ago

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Reply from GoHealth

Thanks for your review, Alicia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Debbie Cole

Just move it along with them program. But your app sucks it won't go through

1 year ago Edited January 17, 2025

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Reply from GoHealth

Thanks for your review, Debbie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits or need assistance with our app, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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KATTIE M WHITE

I loved how it helps me to understand my benefits.

1 year ago

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Reply from GoHealth

Thanks for your review, Kattie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 7th, 2025

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David Propst

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, David! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 16th, 2024

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Debra Cole

I liked both gals I talked with they explained everything quite well

1 year ago

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Reply from GoHealth

Thanks for your review, Debra! We're glad that two of our licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Linda Rohrbeck

Time will tell if I had the right decision

1 year ago

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Reply from GoHealth

Thanks for your review, Linda! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Elizabeth

Agent was knowledgeable, easy to talk to,

1 year ago Edited December 12, 2024

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Reply from GoHealth

Thanks for your review, Elizabeth! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Tricia Ardito

First time on the site once I check it out more I'll give you a better rating

1 year ago

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Reply from GoHealth

Thanks for your review, Tricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Barbara

Don’t know to much about it yet to give a proper assessment

1 year ago

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Reply from GoHealth

Thanks for your review, Barbara! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

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Me

I guess it's alright, I don't know much about it.

1 year ago

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Reply from GoHealth

Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

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ARCHIE

Representative was very helpful and k8nd

1 year ago Edited December 6, 2024

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Reply from GoHealth

Thanks for your review, Archie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Roberta Veatch

Not sure yet, just signed up. It was easy

1 year ago

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Reply from GoHealth

Thanks for your review, Roberta! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Dr Ronald Stroh

Direct and to the concise correct answer.

1 year ago

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Reply from GoHealth

Thanks for your review, Ronald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Laurel Veal

I found the format hard to follow and I did not find help with anything I needed.

1 year ago

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Reply from GoHealth

We're sorry to hear you found your enrollment experience hard to follow, Laurel! If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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MARY HUNTER

They help me to get my medicine paid for start January 1st

1 year ago

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Reply from GoHealth

Thanks for your review, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Jerry Gabriel

The agent was very helpful,and attentive to my needs

1 year ago

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Reply from GoHealth

Thanks for your review, Jerry! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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robert moran

Doing a good job, so far . Keep it up. What else do you want to know.

1 year ago

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Reply from GoHealth

Thanks for your review, Robert! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Ouida Scoggins

Tivonia C was very helpful and informative.

1 year ago

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Reply from GoHealth

Thanks for your review, Ouida! We're glad that Tivona was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 14th, 2024

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donna q

Worst . Flex card has never worked . Made numerous complaints for two minutes nths, still not resolved

1 year ago

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Reply from GoHealth

We're sorry to hear you're having some issues with your flex card, Donna! More than anything, we always want to ensure you have access to your plan's benefits. Our dedicated Member Services team will be able to help at 1-877-694-3457 or via email at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Donna. - The GoHealth Team

Nov. 13th, 2024

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Pam Whitehead

Haven’t used yet. I will start using it in January.

1 year ago Edited November 13, 2024

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Reply from GoHealth

Thanks for your review, Pam! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Melody Denham

Nothing is perfect nor is any person perfect

1 year ago

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Reply from GoHealth

Thanks for your review, Melody! We couldn't agree with you more. Although we're dedicated to providing you with a positive enrollment experience, we are always looking for new opportunities to improve your overall care experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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Debi Hobbs

New to program. Do not have EBT. Seems like good program

1 year ago

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Reply from GoHealth

Thanks for your review, Debi! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 5th, 2024

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Laura Bowers

I don't start it till Nov 1st will know more then

1 year ago

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Reply from GoHealth

Thanks for your review, Laura! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 29th, 2024

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Kerry Miller

Knowledgeable . Nothing else to say That’s it!

1 year ago

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Reply from GoHealth

Thanks for your review, Kerry! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 29th, 2024

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Bruce Sarbaugh

New so I haven’t had to use this program yet

1 year ago

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Reply from GoHealth

Thanks for your review, Bruce! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2024

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Curtis Barker

Can't pull up the app this is located on.

1 year ago

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Reply from GoHealth

Thanks for your review, Curtis! If you have any questions about your Medicare Advantage plan, any plan-specific benefits, or our app, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 23rd, 2024

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Shirley Hopkins

Money didn't go on my EBT. Great signing up agent

1 year ago

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Reply from GoHealth

Thanks for your review, Shirley! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 22nd, 2024

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Carl

The insurance representative was very helpful.

1 year ago

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Reply from GoHealth

Thanks for your review, Carl! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 16th, 2024

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rebecca ray

I like GoHelth ,l am not getting enough .

1 year ago

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Reply from GoHealth

Thanks for your review, Rebecca! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 7th, 2024

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Marie Stevenson

I will receive added benefits. The out-of-pocket costs.

1 year ago

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Reply from GoHealth

Thanks for your review, Marie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024