Name: GoHealth
Rating: 4.8

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Mike Mitchell

Great service great rep Byron Wright was awesome

1 year ago

Reply from GoHealth

Thanks for your review, Mike! We're glad that Byron was able to help you find your ideal Medicare Advantage plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Johnny Plunkett

Good interaction this review app is hard to use.

1 year ago

Reply from GoHealth

Thanks for taking the time to leave a review, Johnny! We're glad to hear you had such a positive experience working with our team of licensed agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Goofy M jay

Great service and wonderful workers thank you all

1 year ago

Reply from GoHealth

Thanks for your kind words! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Sharon Ellis

I've never been treated with such respect and patience.

1 year ago

Reply from GoHealth

Thanks for your review, Sharon! When you trust our team to help you find an ideal plan fit for your health needs, we're always going to make sure you understand each step of the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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waltzplace

Great service, experience and very helpful!!

1 year ago

Reply from GoHealth

We're glad you had such a positive experience working with our licensed insurance agents! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Linda Davis

Overall, the representative was very informative.

1 year ago

Reply from GoHealth

Thanks for your review, Linda! We're glad that our licensed insurance agents were able to provide you with the information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Carol Nash

Took care of my needs got me in the right plan

1 year ago

Reply from GoHealth

Thanks for your review, Carol. We are so glad to hear you are enrolled in the right health plan for you!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Bryan Coomler

Professional caring honest takes time explain to

1 year ago

Reply from GoHealth

Thanks for patiently working with our team of licensed insurance agents, Bryan! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Katherine Newton

I loved 😍 it and the service that they told me about

1 year ago

Reply from GoHealth

And we love to hear it, Katherine! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Clyde Clingerman

Was treated very well by representative.

1 year ago

Reply from GoHealth

Thanks for your review, Clyde! We're glad to hear about your experience working with one of our Licensed Insurance Agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Joyce Treadway

Mary was great. Very knowledgeable, courteous and patient.

1 year ago

Reply from GoHealth

Thanks for your review, Joyce! We're glad Mary was able to help you find your ideal plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Sj Daff

great job and great to have help keep up the good job

1 year ago

Reply from GoHealth

Thanks for your review, Sj! We are so appreciative of your positive feedback.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Stevie Will

Example, Helpful, thank you for your patience’s

1 year ago

Reply from GoHealth

We're glad we could help, Stevie! Thank you for trusting us to help you find your best plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Toni Mcdaniel

Greatest service ever! I recommend there great services!

1 year ago

Reply from GoHealth

That's very high praise -- thanks for your kind words, Toni! We are so happy we could be of assistance.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Clarence courtright

Friendly service everything explaid to me in detail

1 year ago

Reply from GoHealth

Thanks for your review, Clarence! We know your health is important, which is why we'll always make sure you have a clear understanding of your new health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Feliciano Antunes

My agent is the best. Explained every detail.

1 year ago

Reply from GoHealth

Takes the best to know the best, Feliciano! Thank you for trusting us to help you find the best plan fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Vanessa Powers

The man was nice and made sure I understood everything.

1 year ago

Reply from GoHealth

Thanks for your review, Vanessa! We are delighted to hear about your experience with one of our licensed insurance agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 9th, 2024

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S. Vanstrom

Very helpful and patient with an elder. Lovely.

1 year ago

Reply from GoHealth

We're always happy to be of service! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We appreciate your review! - The GoHealth Team

May. 8th, 2024

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Tonya Klause

Everyone was very friendly. Very courteous.

1 year ago

Reply from GoHealth

Thanks for your review, Tonya! We're very happy to hear that you had a positive experience with our agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Albert Pilapil

not bad website,easy to understand , perfect

1 year ago

Reply from GoHealth

We're glad everything was easy to understand, Albert. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 2nd, 2024

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Amy Gaffke

It is okay for now but I do have aenta for now

1 year ago

Reply from GoHealth

Hi, Amy. Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Cathy Sweat

Information was great salesmen were kind

1 year ago

Reply from GoHealth

Thanks for your review, Cathy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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Philip Gutierrez

Very helpful information But I’m not sure where I stand

10 months ago

Reply from GoHealth

Thanks for your review, Philip! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Ted Hawkins

Nothing I am OK with all That was discussed.

11 months ago

Reply from GoHealth

Thanks for your review, Ted! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

star star star star star

Billie Lentz

Courtesy informative answered all my questions

11 months ago

Reply from GoHealth

Thanks for your review, Billie! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

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Diane

Just learning and an unable to use my birthrate on next screen. Mine doesn't have the slashes.

1 year ago

Reply from GoHealth

Thanks for your review, Diane! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Bobo Milton

I don’t really understand what’s going on what I’m doing

1 year ago

Reply from GoHealth

Thanks for your review, Bobo! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Robert imani

I had a delightful time with Nelly! She made my day yesterday!

1 year ago

Reply from GoHealth

You just made our day, Robert! We're glad that Nelly was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 4th, 2024

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Virginia Sparano

I never received my card or information on pla n

5 months ago

Reply from GoHealth

Thanks for your review, Virginia! While you should have received your benefit card 7-10 business days after your plan was approved, we would be happy to assist you further. Please contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com for your policy number and to request duplicate materials. We're always happy to help! -The GoHealth Team

Jul. 7th, 2025

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Janet Malm

I haven’t received my Humana or New Go health card yet??

6 months ago

Reply from GoHealth

Thanks for your review, Janet! While you should receive your benefit cards 7-10 business days after your application is submitted, when qualification for a plan must be confirmed, this timeline begins following the approval of the application. We would be happy to assist you further. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 12th, 2025

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Jean Hale

Not happy with my plan the plan is not what I sign up for

7 months ago

Reply from GoHealth

We're incredibly sorry to hear that you aren't satisfied with your health plan, Jean. Above all else, we always want to ensure that you are completely confident with your final plan selection. If you have any follow-up questions about your Medicare Advantage plan or any plan-specific benefits after your appointment, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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John Sheppard

GoHealth scammed me and I have to live with it everyday. They should too!!

8 months ago Edited March 21, 2025

Reply from GoHealth

We're sorry to hear about your recent experience, John. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Mar. 19th, 2025

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Jeff Oehm

i’m have no clue what this survey is about

9 months ago

Reply from GoHealth

Thanks for your review, Jeff! Our records show we assisted with your recent enrollment. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Lynette Sheperd

It took forever to get through it. To get me signed up

9 months ago

Reply from GoHealth

Thanks for your review, Lynette. We appreciate your honest feedback about your enrollment experience and will be sure to share your thoughts with the appropriate GoHealth team members. While we do recognize that the enrollment process can take some time, it's because we want to ensure that you are completely satisfied with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 12th, 2025

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trich mcdaniel

I don’t answer these questions there stupid

10 months ago

Reply from GoHealth

Thanks for your review, Trich! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 14th, 2025

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Pamela Osborne

I'm not sure what this entails. Where can I find out

10 months ago

Reply from GoHealth

Thanks for your review, Pamela! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 13th, 2025

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Erin

Connection wasn't good for figuring the new plan out.

11 months ago

Reply from GoHealth

We're sorry to hear about your recent enrollment experience, Erin! Above all else, we always want to ensure you have the most up-to-date information available to make an informed decision about your health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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karol cosgrove

Not happy about my selection of Drs. I did not realize it was an HMO

8 months ago

Reply from GoHealth

Thanks for your review, Karol. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 2nd, 2025

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Alfred Reynolds (Big Al)

It took a while longer than I thought it would

8 months ago

Reply from GoHealth

Thanks for your review, Alfred. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Mar. 10th, 2025

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Roberta Veatch

Not sure yet, just signed up. It was easy

1 year ago

Reply from GoHealth

Thanks for your review, Roberta! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Dr Ronald Stroh

Direct and to the concise correct answer.

1 year ago

Reply from GoHealth

Thanks for your review, Ronald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Laurel Veal

I found the format hard to follow and I did not find help with anything I needed.

1 year ago

Reply from GoHealth

We're sorry to hear you found your enrollment experience hard to follow, Laurel! If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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MARY HUNTER

They help me to get my medicine paid for start January 1st

1 year ago

Reply from GoHealth

Thanks for your review, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Jerry Gabriel

The agent was very helpful,and attentive to my needs

1 year ago

Reply from GoHealth

Thanks for your review, Jerry! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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robert moran

Doing a good job, so far . Keep it up. What else do you want to know.

1 year ago

Reply from GoHealth

Thanks for your review, Robert! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Ouida Scoggins

Tivonia C was very helpful and informative.

1 year ago

Reply from GoHealth

Thanks for your review, Ouida! We're glad that Tivona was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 14th, 2024

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donna q

Worst . Flex card has never worked . Made numerous complaints for two minutes nths, still not resolved

1 year ago

Reply from GoHealth

We're sorry to hear you're having some issues with your flex card, Donna! More than anything, we always want to ensure you have access to your plan's benefits. Our dedicated Member Services team will be able to help at 1-877-694-3457 or via email at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Donna. - The GoHealth Team

Nov. 13th, 2024

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Pam Whitehead

Haven’t used yet. I will start using it in January.

1 year ago Edited November 13, 2024

Reply from GoHealth

Thanks for your review, Pam! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Melody Denham

Nothing is perfect nor is any person perfect

1 year ago

Reply from GoHealth

Thanks for your review, Melody! We couldn't agree with you more. Although we're dedicated to providing you with a positive enrollment experience, we are always looking for new opportunities to improve your overall care experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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Debi Hobbs

New to program. Do not have EBT. Seems like good program

1 year ago

Reply from GoHealth

Thanks for your review, Debi! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 5th, 2024