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GoHealth

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9.9

Overall Score

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Review Source

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James Farthing

Great customer service, knowledgeable about the different plans

1 year ago

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Reply from GoHealth

Thanks for your review, James! We're glad that our team of licensed GoHealth agents could provide such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 16th, 2024

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Samantha Pilger

They were super kind and very helpful with everything I needed

1 year ago

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Reply from GoHealth

Thanks for your review, Samantha! We're glad to hear that our team of licensed GoHealth agents were helpful throughout the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 16th, 2024

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Tasha M Salinas

The customer service was great and Odessa was very knowledgeable and helpful

1 year ago Edited April 1, 2025

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Reply from GoHealth

Thanks for your review, Tasha! We're glad that Aaron could guide you through the enrollment process, answer all of your questions, and help find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 15th, 2024

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theresa shaw

I’m very pleased with the service and results they offered me good service

1 year ago

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Reply from GoHealth

Thanks for your review, Theresa! We're pleased to hear you had such a positive enrollment experience and that you were able to find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 13th, 2024

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Mike Jefferson

Your Agent was very professional with his details and it was very helpful!

1 year ago

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Reply from GoHealth

Thanks for your review, Mike! We're glad that the GoHealth licensed agent you worked with could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 13th, 2024

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Tammie Beebe

Very respectful people that treat you like you really matter

1 year ago Edited September 9, 2024

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Reply from GoHealth

Thanks for your review, Tammie! When you trust us with something as important as your health, you deserve to receive the best possible enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 13th, 2024

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floro gonzalez

El agente brindo buena información, buscando la mejor opción

1 year ago

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Reply from GoHealth

Gracias por tu comentario, Floro. Nos alegra que el agente de GoHealth con el que trabajó le haya brindado buena información.

Si tiene alguna pregunta sobre su plan Medicare Advantage o cualquier beneficio específico del plan, comuníquese con nuestro equipo especializado de Servicios para Miembros al 1-877-694-3457 o envíenos un correo electrónico a customerservice@gohealth.com. Estaremos encantados de ayudarle. - El equipo de GoHealth

- Traducido con la herramienta de traducción.

Aug. 13th, 2024

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Becky Rose

Love itit works for my life style and no worries about money

1 year ago

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Reply from GoHealth

Thanks for your review, Becky! We're glad our team of GoHealth agents could help you find a plan that suits your personal needs.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 13th, 2024

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Julie

They looked for the best plan for me since I have multiple health conditions

1 year ago

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Reply from GoHealth

Thanks for your review, Julie! We're glad that our GoHealth agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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Bryan McGehee

The representative was helpful and not pushy. Everything was done professionally.

1 year ago

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Reply from GoHealth

Thanks for your review, Bryan! We're glad that the GoHealth licensed agent you worked with could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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Charlotte

She done a great job, explaining everything to where I can understand it.

1 year ago

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Reply from GoHealth

Thanks for your review, Charlotte! We're glad that one of our GoHealth agents could guided you through the enrollment process and helped you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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Robert L Thompson Jr

Everything is just fine with my health insurance with anthem.

1 year ago Edited September 23, 2024

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Reply from GoHealth

Thanks for your review, Robert! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Kris Grimshaw

The lady was nice and knowledgeable. She took care of my Medicare needs.

1 year ago

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Reply from GoHealth

Thanks for your review, Kris! We're glad to hear that the GoHealth agent you worked with was able to provide you with all of the information you needed to successfully enroll in a Medicare Advantage plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 31st, 2024

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Colonmillie416 Colon

That is the first time I spoke to an amazing and informative person thank you

1 year ago

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Reply from GoHealth

Thanks for your review! We're very glad to hear you had such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 30th, 2024

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Jimi

Great explanation of benefits made it really easy to make a decision

1 year ago Edited July 24, 2024

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Reply from GoHealth

Thanks for your review, Jimi! We're glad that our GoHealth agents explained your benefit options clearly and helped you make your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 24th, 2024

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Linda VanDeusen

Very professional assistants I like the fact that you will text me

1 year ago

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Reply from GoHealth

Thanks for your review, Linda! We're happy to hear you had such a positive enrollment experience and appreciate our text messages.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 24th, 2024

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Alan Willard

Very professional and thorough in the explanations and plan options.

1 year ago Edited July 18, 2024

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Reply from GoHealth

Thanks for your review, Alan! We're happy to hear you had such a positive enrollment experience with one of our licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 17th, 2024

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Pamela Simmons

The Representative was very courteous and told me step by step.

1 year ago

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Reply from GoHealth

Thanks for your review, Pamela! We're glad that one of our licensed insurance agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 16th, 2024

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Sharon Medves

Jessie was very helpful with my needs for coverage. Thank You very much.

1 year ago

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Reply from GoHealth

Thanks for your review, Sharon! We're glad that Jessie could help you find the coverage you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Kathy Goodykoontz

Took the time to explain everything. Knowledgeable about the products.

1 year ago

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Reply from GoHealth

Thanks for your review, Kathy! We're glad to hear that our team of dedicated GoHealth agents explained each plan option thoroughly.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Tim

I like the fact that I could still have my Aetna insurance company when I moved to another state

1 year ago

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Reply from GoHealth

Thanks for your review, Tim! Moving to another state is already a huge undertaking, so we're happy that our team of licensed GoHealth agents could assist you with your health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Macaulay Ekpeduma

The whole process was thorough, professional and courteously executed.

1 year ago

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Reply from GoHealth

Thanks for your review, Macaulay! We're glad that our GoHealth agents were able to walk you through the enrollment process and find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 10th, 2024

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Sheila Corry

The Agent was more than excellent spoke well and did not speak fast at all

1 year ago

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Reply from GoHealth

Thanks for your review, Sheila! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 8th, 2024

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Sheila Marmolejo Garcia

I had a good experience with the rep that help me change plains

1 year ago

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Reply from GoHealth

Thanks for your review, Sheila! We're glad that one of our licensed insurance agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 1st, 2024

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Tammy Holt

Very helpful, making sure you have the best quality for my medical status.

1 year ago

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Reply from GoHealth

Thanks for your review, Tammy! When it comes to your health, we know what an important decision choosing the right health plan is. That's why we're so grateful you trusted our licensed agents to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Paula Barr

Agent was helpful and knowledgeable. He gave me excellent advice.

1 year ago

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Reply from GoHealth

Thanks for your review, Paula! We're so happy to hear that one of our licensed insurance agents provided you with excellent advice throughout your enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 21st, 2024

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Nancy Saltsman

Representative was very helpful in finding me the exact insurance for me.

1 year ago

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Reply from GoHealth

Thanks for your review, Nancy! When it comes to your health, we're always going to make sure you're happy with the health plan you've selected.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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Pamela Jones

Netty M. was so helpful and friendly, she made it all painless.

1 year ago

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Reply from GoHealth

Thanks for your review, Pamela! We're glad that Netty was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 7th, 2024

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Christina york

Very good and polite and respectful, and answered all my questions

1 year ago

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Reply from GoHealth

Thanks for sharing your experience, Christina! If any other questions come to mind about your Medicare Advantage plan or any plan-specific benefits, our dedicated Member Services team is available to help at 1-877-694-3457 or via email at customerservice@gohealth.com. We're always here to help! - The GoHealth Team

Jun. 5th, 2024

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Heather Jones

Loved everything ❤️ they helped me in no time thank you all

1 year ago

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Reply from GoHealth

We loved helping you find a plan, Heather! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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John Campbell

The people that I talked to were friendly and helpful for me to make decisions.

1 year ago

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Reply from GoHealth

Thanks for your review, John! We're glad that our licensed insurance agents were so helpful through the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Barbara

The Dr and Staff are Awesome!!! Very friendly environment and spotless office.

1 year ago

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Karen Shire

Nick was a huge help and his great personality shone through!

1 year ago

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Reply from GoHealth

We're glad that Nick was such a huge help, Karen! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Robert Doyle

I liked the fact that my Agent was knowledgeable & Friendly.

1 year ago

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Reply from GoHealth

Thanks for your review, Robert! When you trust us to help find the ideal health plan for you, we're always going to make sure you're confident and comfortable with your decision.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Wanda Sanders

Tiffany H. was so polite and understanding. I give her a 5 star

1 year ago

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Reply from GoHealth

Thanks for your review, Wanda! We are glad that Tiffany was able to provide some assistance. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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bobby leverett

Tina was phenomenal she was so genuine and caring we fell in love with her

1 year ago

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Reply from GoHealth

Thanks for your review, Bobby! We will be sure to share your very thoughtful feedback with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Mildred Perry

Like and the young lady explain everything plan and understand her very well

1 year ago

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Reply from GoHealth

Thanks for your review, Mildred! We are glad to hear that one of our Licensed Insurance Agents was able to explain your plan details to you during the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to provide some useful guidance! - The GoHealth Team

May. 15th, 2024

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Lena Tolson

They help me with my situation and figure out the right plan for me

1 year ago

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Reply from GoHealth

Thanks for your review, Lena! We are thrilled to hear that one of our Licensed Insurance Agents helped you find the right Medicare Advantage plan for you.

If you have any questions about your plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 13th, 2024

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Stacey Miller

Everything was explained to me better than first Humana rep couple weeks ago

1 year ago

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Reply from GoHealth

Thanks for your review, Stacey! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 8th, 2024

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Larry Kempen

The agent I had was fantastic. Very upfront and into what I was looking for. Very pleasant person.

1 year ago

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Reply from GoHealth

Thanks for your review, Larry! We're happy to hear you found exactly what you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 6th, 2024

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Patricia Norman

Mr Snow explained everything. I believe I will be satisfied with my insurance

1 year ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2024

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C. Lee

I already signed up for insurance yesterday. Just want the link for the $2200 please

1 year ago

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Reply from GoHealth

Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Jackie Roman

Customer Review Video

1 year ago

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Reply from GoHealth

Thank you for such a thoughtful review, Jackie! We are thrilled to hear about your positive experience working with Angel to find the best plan fit for you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2024

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Ginny

. My coverage was effective 5/1 It is now July NO PAPERWORK NO CARD

4 months ago

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Reply from GoHealth

Thanks for your review, Ginny! While you should have received your benefit card 7-10 business days after your plan was approved, and your paperwork a few weeks weeks after, we would be happy to assist you further. Please contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com for your policy number and to request duplicate materials. We're always happy to help! -The GoHealth Team

Jul. 7th, 2025

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Michael Wells

The agent hasn't returned my phone calls

6 months ago

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Reply from GoHealth

Thanks for your review, Michael We're sorry to hear you are having some challenges connecting with one of our licensed GoHealth agents. If you would like to connect with your agent, please contact our Member Services team at 855-454-9505 or email us at customerservice@gohealth.com. We'll be more than happy to provide you with the information you are looking for. Please let us know if there is anything else we can assist with in the meantime. -The GoHealth Team

May. 13th, 2025

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Randy Reed

Not sure yet. Just started with go health

7 months ago

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Reply from GoHealth

Thanks for your review, Randy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Marylou Wadley

I did not order this. I’m paying for something I do not want. Please cancel immediately

7 months ago

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Reply from GoHealth

We're sorry to hear about your recent experience, MaryLou. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 15th, 2025

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Karen J. Franklin

I have dis continued Humana Medicare . And switched to Well Care dual eligible special needs HMO.

8 months ago

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Reply from GoHealth

We're incredibly sorry to hear that you aren't satisfied with your health plan, Karen. Above all else, we always want to ensure that you are completely confident with your final plan selection. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com if you need help in the future. We're always happy to help! - The GoHealth Team

Mar. 6th, 2025

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Kevin Bryant

I need my password to sign in to my united healt app.

9 months ago

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Reply from GoHealth

Thanks for posting here Kevin, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Mar. 4th, 2025

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Connie Jones

Have not had long enough toform a opinion

9 months ago

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Reply from GoHealth

Thanks for your review, Connie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025