Name: GoHealth
Rating: 4.6

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Sharon

Very informative answered all my questions

1 year ago

Reply from GoHealth

Thanks for your review, Sharon! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and answer all of your questions.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Tracey Gray

Person explaining everything was great .

1 year ago

Reply from GoHealth

Thanks for your review, Tracey! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Janice Triplett

The help I received from the representatived

1 year ago

Reply from GoHealth

Thanks for your review, Janice! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Joseph Lee

All good no problem it was a good experience

1 year ago

Reply from GoHealth

Thanks for your review, Joseph! We're glad to hear that you had a good enrollment experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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Mukhtar Taha

I had to do my application over again and I had received multiple choices that I only applied for one .

1 year ago

Reply from GoHealth

We're sorry to hear about your recent enrollment experience, Mukhtar. Above all else, we want to ensure that you're both confident in your final plan selection and manage to enroll with our team of licensed GoHealth agents seamlessly. We're sincerely apologize for these challenges.

If you have any questions about a Medicare Advantage plan or any plan-specific benefits or simply want to share any additional feedback you have, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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ALTAGRACIA V CARRASCO

Not now. First time to join. Have to experience it first before giving a comment

1 year ago

Reply from GoHealth

Thanks for trusting our GoHealth team to help you find your ideal plan fit, Altagracia! Above all else, we are always looking for ways to improve your overall customer experience. If you have any additional feedback you would like to share with our team regarding your enrollment process and final plan selection, we would greatly appreciate it.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 4th, 2024

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Kimberly Boucher

They offer me great benefits more than I had

1 year ago

Reply from GoHealth

Thanks for your review, Kimberly! We're glad to hear that our team of licensed GoHealth agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Larry Foster

Hard to understand agent. English could be better.

1 year ago

Reply from GoHealth

Thanks for your review, Larry! We appreciate your honest feedback and will be sure to share this with the relevant GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Barbara Kelley

Very knowledgeable. Answered all of my questions.

1 year ago

Reply from GoHealth

Thanks for your review, Barbara! We're glad that the GoHealth licensed agent you worked with answered all of your questions.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 15th, 2024

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Chester Ellison

Couldn't get a call back from my first agent

1 year ago

Reply from GoHealth

Thanks for your review, Chester! We're sorry to hear that you were unable to receive a call back from one of our agents.

If you would like to give us a call back, please feel free to contact our team directly at 1-855-792-0088. For any other customer-related questions, please feel free to contact our Member Services team at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jul. 24th, 2024

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jennifer riley

Answers to questions, politeness. Thorough.

1 year ago

Reply from GoHealth

Thanks for sharing your experience, Jennifer! We're glad that one of our licensed insurance agents could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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cheryle roush

Your agent was very informative; glad I called

1 year ago

Reply from GoHealth

We are happy you called too, Cheryle! We're glad that our licensed insurance agents were able to explain your plan options throughout the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 12th, 2024

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Fr. Robert RM Bagwell

Just started and need some time to evaluate.

1 year ago

Reply from GoHealth

Thanks for your review! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to offer our expertise. - The GoHealth Team

May. 2nd, 2024

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Sherril Lloyd Stolworthy

The only thing I would say is that it took longer than I anticipated

1 year ago

Reply from GoHealth

Thanks for your review, Sherril ! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

Apr. 15th, 2025

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Philip Gutierrez

Very helpful information But I’m not sure where I stand

1 year ago

Reply from GoHealth

Thanks for your review, Philip! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Ted Hawkins

Nothing I am OK with all That was discussed.

1 year ago

Reply from GoHealth

Thanks for your review, Ted! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Billie Lentz

Courtesy informative answered all my questions

1 year ago

Reply from GoHealth

Thanks for your review, Billie! If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

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R Mac

Friendly and saves money from Social Security.

1 year ago

Reply from GoHealth

Thanks for your review, R! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Judy Riordan

1 year ago

Reply from GoHealth

Thanks for your review, Judy! We're glad that Angel was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Tammy adams

Everything was very helpful and easy to transfer

1 year ago

Reply from GoHealth

Thanks for your review, Tammy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 21st, 2024

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Faith Ware

Very helpful, really cared. Renee worked with me

1 year ago

Reply from GoHealth

Thanks for your review, Faith! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Donna Sherman

There's not one thing I disliked my agent was awesome

1 year ago Edited October 29, 2024

Reply from GoHealth

Thanks for your kind words, Donna! We're glad to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 29th, 2024

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Ginny

. My coverage was effective 5/1 It is now July NO PAPERWORK NO CARD

9 months ago

Reply from GoHealth

Thanks for your review, Ginny! While you should have received your benefit card 7-10 business days after your plan was approved, and your paperwork a few weeks weeks after, we would be happy to assist you further. Please contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com for your policy number and to request duplicate materials. We're always happy to help! -The GoHealth Team

Jul. 7th, 2025

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Janet Malm

I haven’t received my Humana or New Go health card yet??

11 months ago

Reply from GoHealth

Thanks for your review, Janet! While you should receive your benefit cards 7-10 business days after your application is submitted, when qualification for a plan must be confirmed, this timeline begins following the approval of the application. We would be happy to assist you further. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 12th, 2025

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Marylou Wadley

I did not order this. I’m paying for something I do not want. Please cancel immediately

1 year ago

Reply from GoHealth

We're sorry to hear about your recent experience, MaryLou. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 15th, 2025

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Jeff Oehm

i’m have no clue what this survey is about

1 year ago

Reply from GoHealth

Thanks for your review, Jeff! Our records show we assisted with your recent enrollment. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Lynette Sheperd

It took forever to get through it. To get me signed up

1 year ago

Reply from GoHealth

Thanks for your review, Lynette. We appreciate your honest feedback about your enrollment experience and will be sure to share your thoughts with the appropriate GoHealth team members. While we do recognize that the enrollment process can take some time, it's because we want to ensure that you are completely satisfied with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 12th, 2025

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trich mcdaniel

I don’t answer these questions there stupid

1 year ago

Reply from GoHealth

Thanks for your review, Trich! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 14th, 2025

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Pamela Osborne

I'm not sure what this entails. Where can I find out

1 year ago

Reply from GoHealth

Thanks for your review, Pamela! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 13th, 2025

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Erin

Connection wasn't good for figuring the new plan out.

1 year ago

Reply from GoHealth

We're sorry to hear about your recent enrollment experience, Erin! Above all else, we always want to ensure you have the most up-to-date information available to make an informed decision about your health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Scamish

tx 3 times and still didnt get what i asked for forced to give personal information

1 year ago

Reply from GoHealth

We are sorry to hear about your recent experience with our GoHealth Team. Above all else, we always want to ensure that all of your questions are answered and concerns are addressed throughout the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 19th, 2024

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Brian Smith

I'm a new member I have no feedback yet!

1 year ago

Reply from GoHealth

Thanks for your review, Brian! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Donnetta Reed

Nice people that helped me find a more helpful health insurance

1 year ago

Reply from GoHealth

Thanks for your review, Donnetta! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 29th, 2024

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Donna Petty

I Agree That It’s A Good A App To Use. Thank You !

1 year ago Edited September 12, 2024

Reply from GoHealth

Thanks for your review, Donna! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 12th, 2024

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Virginia Sparano

I never received my card or information on pla n

9 months ago

Reply from GoHealth

Thanks for your review, Virginia! While you should have received your benefit card 7-10 business days after your plan was approved, we would be happy to assist you further. Please contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com for your policy number and to request duplicate materials. We're always happy to help! -The GoHealth Team

Jul. 7th, 2025

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Edna

QUIT TRYING TO SELL ME LIFE INSURANCE!!!!!!!

11 months ago

Reply from GoHealth

Thanks for your review, Edna. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 16th, 2025

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Jean Hale

Not happy with my plan the plan is not what I sign up for

1 year ago

Reply from GoHealth

We're incredibly sorry to hear that you aren't satisfied with your health plan, Jean. Above all else, we always want to ensure that you are completely confident with your final plan selection. If you have any follow-up questions about your Medicare Advantage plan or any plan-specific benefits after your appointment, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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John Sheppard

GoHealth scammed me and I have to live with it everyday. They should too!!

1 year ago Edited March 21, 2025

Reply from GoHealth

We're sorry to hear about your recent experience, John. Above all else, we always want to ensure you are completely satisfied and confident in your final plan selection. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Mar. 19th, 2025

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Ronald Daigle

Difficulty in using . Information not easily obtained

1 year ago

Reply from GoHealth

We're sorry to hear you're having some difficulties, Ronald. Above all else, we always want to ensure you have accurate, up-to-date information about your health plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Mary King

Was not aware it was going to be every 3 months

1 year ago

Reply from GoHealth

Hi, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 1st, 2024

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karol cosgrove

Not happy about my selection of Drs. I did not realize it was an HMO

1 year ago

Reply from GoHealth

Thanks for your review, Karol. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 2nd, 2025

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Michael Lynch

I enrolled yesterday. Not a member yet .

1 year ago

Reply from GoHealth

Thanks for your review, Michael! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Chad halstead

Pressured to chose the plan.i wanted dif

1 year ago

Reply from GoHealth

We're sorry to hear about your recent experience, Chad. When it comes to selecting a health plan, you should never feel pressured to select a plan you do not want. Our team of licensed GoHealth agents utilize our PlanFit technology to compare a wide range of plans based on a variety of factors including but not limited to coverage, benefits, monthly premiums, in-network doctors and pharmacies, and more. Ultimately, however, the final decision to select a plan that meets your needs is yours to make.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 22nd, 2024

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Joseph Lee

I have did any thing to rate you yet get back with me later

1 year ago

Reply from GoHealth

Thanks for working with our team of licensed GoHealth agents, Joseph! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Anwar “‫تۇرانى‬‎” Yusuf

Not Satisfied with the new version of my benilll

1 year ago

Reply from GoHealth

We're sorry to hear that you are not satisfied with your new health plan, Anwar. Above all else, we always want to ensure you are completely satisfied with your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024