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GoHealth

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9.9

Overall Score

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Debra Levray

Saya M. was very helpful and knowledgeable in giving me the best options that I could receive for health insurance. He explained everything very clearly. He was also personable and kind. I appreciate all of his help.

1 year ago

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Reply from GoHealth

Thanks for your review, Debra! We're glad that Saya was able to walk through your plan options and help you find your ideal fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Lucy Williams

My sale person which Oshena H. did a wonderful job on helping and explaining all the information in full deals. She was very friendly, perfessional, kind and I would prefer to anyone. Job well done , Thank You. ..

1 year ago

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Reply from GoHealth

We're glad Oshena was able to help you through the enrollment process, Lucy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Nathan Jones

I love the less amount of money I got have to pay. The medication delivered at my home is a great deal discounts on a lot of things was a good reason why I provided to join Go health insurance. The only thing I didn't get was on the info I received on my email about the "x"marked by my Specialist Dr.

1 year ago

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Reply from GoHealth

Thanks for your review, Nathan. We're glad to hear that you had such a positive enrollment experience!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Cuttis Ruffin

Raymond T. is an exceptional insurance agent He was informed, friendly , caring and I really enjoyed working with him. Thank you so much for guiding through the right insurance plan that fits my needs.

1 year ago

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Reply from GoHealth

Thanks for your kind words, Cuttis! We're so glad that your needs were met through the enrollment process and will be sure to share your thoughtful review with Raymond. If you have any questions about your Medicare Advantage plan or any plan-specific information, please contact our Member Services team at 877-694-3457. We're always happy to help! -The GoHealth Team

May. 6th, 2024

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Steve Munoz

I like how you explained details to me!!

2 months ago

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Robert Lindsay

Doris Hood is Awesome. Thank you .. Robert Lindsay.. 😊

2 months ago

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Goldie

The Agent was very Knowledgeable, Well spoken & very friendly!!!!

3 months ago Edited December 9, 2025

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April Kiptanui

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, April! We're glad that you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Will

They were more helpful with explaining every aspect of my coverage and choices I can make. They helped me complete everything with patience and professionalism in their manner and their respectful way of talking to me! Thank you folks for helping me get settled for my first Medicare experience.

1 year ago

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Reply from GoHealth

Thanks for your review, Will! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Lamar Rogers

I haven't used it yet so I don't know what type of doctors that you guys cover. My coverage doesn't start until the beginning of June.

8 months ago

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Reply from GoHealth

Thanks for your review, Lamar. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 30th, 2025

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Paul Haas

Going through all that stuff to sign up for your pharmacy and then getting turned down did not make sense to me but your insurance insurance I'm getting is going to be great

9 months ago

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Reply from GoHealth

Thanks for your review, Paul. Above all else, we always want to ensure you're completely satisfied with your overall care experience. If you have any questions or feedback about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or via email at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

May. 13th, 2025

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Debbie Meadors

Very informative and looking to keep me with same coverage basically and helping to save on the cost of insurance deducted from my monthly income

9 months ago

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Reply from GoHealth

Thanks for your review, Debbie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Jessica Day

Great experience, Amanda made it so easy to understand and find a plan that fits my life!! Very grateful for her help!!

9 months ago

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Reply from GoHealth

Thanks for your review, Jessica! We're happy Amanda was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 7th, 2025

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Ralph Hendrix

Customer Review Video

9 months ago

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Reply from GoHealth

Thanks for your review, Ralph! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at

Apr. 30th, 2025

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John Kelly

I was very pleased with the representative that I contacted. He took the time to answer all my questions and guide me through the process.

9 months ago

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Reply from GoHealth

Thanks for your review, John! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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Nickye

I had a great experience. Alex went above and beyond for me. He was very thorough and explained thing to where I understood everything.

10 months ago

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Reply from GoHealth

Thanks for your review, Nickye! We're happy Alex was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 25th, 2025

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gvb1

Agent Aline Cox was very knowledgeable and helpful. She worked with me to find a plan that fit my needs. Have already given her contact information to a friend.

10 months ago

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Reply from GoHealth

Thanks for your review! We're happy Aline was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Shari Dexter

The initial contact and information about GoHealth was very good. However, I haven't seen or heard anything from the plan as far as emails and information packet or personal contact from Vanessa. I'm also concerned about this plan being an HMO, which was not revealed in our 1 hour plus telephone visit.

10 months ago

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Reply from GoHealth

Thanks for your review, Shari! While you should receive your benefit cards and plan materials 7-12 business days after your plan is approved, we would be happy to assist you further. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Apr. 14th, 2025

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Lori Michele

I was well pleased with your customer representative Bryan F. He was courteous and very patient. Very informative to what would best fit our needs

10 months ago

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Reply from GoHealth

Thanks for your review, Lori! We're happy Bryan was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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madalynn dietrich

I’m new to this health care . Everyone I talk to has been very professional and knowledgeable . I feel very confident in their abilities.

10 months ago

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Reply from GoHealth

Thanks for your review, Madalynn! We're glad you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 10th, 2025

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Larry Stevens

Courteous, knowledgeable and professional representative helped me to decide quickly. Warm and personal describes, and rounds out my experience.

10 months ago

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Reply from GoHealth

Thanks for your review, Larry! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 7th, 2025

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Michelle Holstein

Justin was very nice and helped me understand everything.He made sure to answer all my questions and didn’t make me feel rushed

10 months ago

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Reply from GoHealth

Thanks for your review, Michelle! We're happy Justin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Mary Hackemer

I think it a good fit for me The people who helped me did a great job they were so respectful of my needs. Thank you for caring.

10 months ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Nancy Caldwell

Wonderful service. My representative was knowledgeable and answered all of my questions and I felt very comfortable with her.

10 months ago

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Reply from GoHealth

Thanks for your review, Nancy We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Raymond Dixon

I like that Emily S was so though in explaining the program to me making sure that I understood how it will be a benifit to me over my current one.

10 months ago

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Reply from GoHealth

Thanks for your review, Raymond! We're happy Emily was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Go health

I have spoken to the easiest reps ever to understand .They have made my choices understandable to me with no problems. Thank you

11 months ago

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Reply from GoHealth

Thanks for your review! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 27th, 2025

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Ruth

Our agent was very knowledgeable, kind, professional and kind... that's saying a lot now a days. He made us feel very confident in our choices

11 months ago

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Reply from GoHealth

Thanks for your review, Ruth! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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CHARLES DEFRANCESCO

The agent was very knowledgeable about our concerns. She did a great job in identifying a plan that would best help . Excellent job

11 months ago

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Reply from GoHealth

Thanks for your review, Charles! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Joseph Allen

The communication was very well understood. The extra help by establishing better coverage for my health plan. It went very well and thanks.

11 months ago

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Reply from GoHealth

Thanks for your review, Joseph! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Sandy Sharrer

I like the ability to choose what Dr. I will have and what Dr is going to be my primary. I also like the idea of having an at home nurse who will visit if needed,

11 months ago

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Reply from GoHealth

Thanks for your review, Sandy! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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John Hudson

Carlos was the agent I spoke with and he was helpful but ,he was also the most knowledgeable agent I've spoken to in 10 years of doing this

11 months ago

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Reply from GoHealth

Thanks for your review, John! We're happy Carlos was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 21st, 2025

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Leo Buckley

Dennis was knowledgeable and friendly. We will definitely tell our friends about him and the great service we got. Thank you!

11 months ago

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Reply from GoHealth

Thanks for your review, Leo! We're happy Dennis was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 20th, 2025

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Lori Murphy

I feel like I was not told the whole truth the benefits. I had a Devoted plan that was so much better than this one . I asked the agent if the new one was the same except for the moneyback and a couple of copays and was it was. That was not true now I'm stuck until next enrollment so I can go back to my original coverage. So not pleased with agents conduct!!!

11 months ago

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Reply from GoHealth

We're incredibly sorry to hear that you aren't satisfied with your health plan, Lori. Above all else, we always want to ensure that you are completely confident with your final plan selection. If you have any follow-up questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 19th, 2025

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Janet Alvarado

The information was presented in a factual, understandable way...A decision is asy to make when the information is clear.

11 months ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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Fredda sue stormes

The ones I spoke to was very nice and very patient with me when I didn’t understand what it was all about. Thank you for helping me!

11 months ago

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Reply from GoHealth

Thanks for your review, Fredda! We're glad that you had a positive experience working with our licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or its specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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Marquerite Crump

I’m just pleased with what you have already accomplished with me this program seems to be amazing and for me so far thank you for your help

11 months ago Edited March 13, 2025

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Reply from GoHealth

Thanks for your review, Marquerite! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Mary Kuhl

Jackie is the best I've never had rubber at a representative of the patient kind understanding and knowledgeable As her

11 months ago

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Reply from GoHealth

Thanks for your review, Mary! We're happy Jackie could guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Peggy Ables

Theagent I talked to explained my coverage very well. he took his time to make sure I knew what to expect with the Humania Gold plan.

11 months ago

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Reply from GoHealth

Thanks for your review, Peggy! We're happy we were able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Patricia Garth

I love the friendly service. Very knowledgeable representatives . I really feel as though they were looking out for my best interest!

11 months ago

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Reply from GoHealth

Thanks for your review, Patricia! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Wiliam Woods

Everything was very good thanks I really appreciate how the team helped me to enroll in a plan to fit my needs again tha n ks

11 months ago

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Reply from GoHealth

Thanks for your review, William! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Timothy Duckett

I like the way the agent explained everything to me without any problems, and he was kind and very responsible and helpful

11 months ago

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Reply from GoHealth

Thanks for your review, Timothy! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Jackie Gates

The people were very nice and explained my options and got me on a plan that's great benefits and prescriptions that's great offer

11 months ago

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Reply from GoHealth

Thanks for your review, Jackie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Sugahmoma

I am SO DISAPPOINTED in the services I received from you. Since utilizing your services, I had problems with my insurance! Tried to make contact with consisted of being past to worker to worker, I will not ever recommend this agency to anyone! There lack of professionalism goes without saying, even on a bad day! As a senior citizen, I advise others, think twice about utilizing this agency!!!

1 year ago Edited March 27, 2025

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Reply from GoHealth

Thanks for your review! We're happy to hear that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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BRENT NEWBERRY

Your representative was very nice and informative. The information was clear and concise, and she answered all the questions and explained things I didn't understand.

1 year ago

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Reply from GoHealth

Thanks for your review, Brent! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Abner B

I just started here with Go Health and so far everyone is helpful as they can be. I made a silly mistake and they made it so easy to fix. I think I'm going to Like it here.

1 year ago

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Reply from GoHealth

Thanks for your review, Abner! We're glad you've had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Jeraldine J Knittle

My agent I enrolled with was very good at explaining things. And was very easy to understand, and was very courteous. I hope he stays my agent for a long time.

1 year ago

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Reply from GoHealth

Thanks for your review, Jeraldine! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Maria Trevino

I really don't have any complaints. I just didn't understand why my UCard didn't have to buy groceries. That would have been alot of help to me. Thank you for your service .

1 year ago

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Reply from GoHealth

Thanks for your review, Maria! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Ethelene Russell

We have been with Humana for 20 some years. I’m sure we are going to love all the things that you provide us as a customer of theirs. Thank you, Ethelene R

1 year ago

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Reply from GoHealth

Thanks for your review, Ethelene! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 30th, 2025

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Pat Bowen

The Ladies that I have talked to were upmost Kind and Caring. They made sure I understood everything I needed to. And very Patient during our Phone Conversation. Thank you

1 year ago

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Reply from GoHealth

Thanks for your review, Pat! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 28th, 2025

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Sophia Beam

Customer Review Video

1 year ago

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Reply from GoHealth

Thanks for your review, Sophia! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025