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9.9

Overall Score

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DEBORAH ANDRESEN

HOPEFULLY MY GOHEALTH BENIFITS CARD WITH ANTHEM WILL BE EXCEPTED ON MY WALMART + MEMBERSHIP I HAVE. MY ANTHEM STARTS ON 1-1-2025

1 month ago

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Reply from GoHealth

Thanks for your review, Deborah! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 22nd, 2024

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Gail Fogo

I had a great experience with the Medicare rep Maddy. She was personal, professional and explained each category so I could understand it. I highly recommend GoHealth and ask for Maddy.

3 months ago

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Reply from GoHealth

Thanks for your review, Gail! We're glad that Maddy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Nancy VanHorn

Kerop was very helpful, knowledgeable and took a interest in my health care needs and found additional benefits that will help me. He is an exceptional employee.

3 months ago

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Reply from GoHealth

Thanks for your review, Nancy! We're happy that Kerop was so helpful throughout your enrollment experience and managed to help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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james bahn

I talked by phone yesterday. I had good time with agency to understand about Anthem... And I have the phone numbers to contact my agency`s for the futures.

3 months ago

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Reply from GoHealth

Thanks for your review, James! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, you can also contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 21st, 2024

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Sharon W.

Everything was explained very well. However, upon making this call to GOHEALTH, I didn't expect it to last as long as it did. That is the reason for 4 stars. I'm thankful I did and encourage others to do so.

3 months ago

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Reply from GoHealth

Thanks for your review, Sharon! We appreciate your honest feedback about your enrollment experience and will certainly share this with the relevant GoHealth team members. Thank you for your patience and cooperation throughout the process!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 13th, 2024

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Michelle Klingel

Happy with the agent I talked to about different health plans she helped me pick the right one for me . She was very prompt and informative. Easy to understand what she was saying .

3 months ago Edited August 13, 2024

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Reply from GoHealth

Thanks for your review, Michelle! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 8th, 2024

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Juanita Pieczynski

My customer service representative, Bryan F, is awesome! He was so helpful to me. He found the best Medicare Advantage Plan to suit my needs. Thank you Bryan!

3 months ago Edited November 4, 2024

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Reply from GoHealth

Thanks for your review, Juanita! We're glad that Bryan was so helpful in explaining your available plan options and making your final plan selection a much easier decision.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2024

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ROSA M CARTER

The representative was knowledgeable, respectful, patient, and genuine. All the values of being an exceptional person in job responsibilities and and knowing policies.

3 months ago

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Reply from GoHealth

Thanks for your review, Rosa! We're happy to hear that the GoHealth agent you worked with was able to provide you with the Medicare and plan-specific information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 31st, 2024

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Laurel Veal

I found the format hard to follow and I did not find help with anything I needed.

5 days ago

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Reply from GoHealth

We're sorry to hear you found your enrollment experience hard to follow, Laurel! If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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MARY HUNTER

They help me to get my medicine paid for start January 1st

1 week ago

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Reply from GoHealth

Thanks for your review, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Jerry Gabriel

The agent was very helpful,and attentive to my needs

1 week ago

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Reply from GoHealth

Thanks for your review, Jerry! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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robert moran

Doing a good job, so far . Keep it up. What else do you want to know.

1 week ago

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Reply from GoHealth

Thanks for your review, Robert! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Paul

For the most part I had a good experience , but I am unclear and uncertain about the copay for hospital stays ! I never used to pay a copay for this ! Now it’s $300/day not very happy with that as I am about to have some more surgery as I explained to your representative ! May cancel this change !!!! Paul V

4 months ago

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Reply from GoHealth

Thanks for your review, Paul! We apologize if any of the information provided about your health plan was not made clear. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 19th, 2024

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Cathy Bankhead

Debra was a great help. She was able to confirm the information I had received and change my policy really work with me so that my policy better serves my recently changed needs.

4 months ago

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Reply from GoHealth

Thanks for your review, Cathy! When your health needs change, you deserve to have a plan that helps with those evolving needs. We appreciate you for working with our team of dedicated GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Danny Underwood

Excellent staff! They take their time and cover all bases. Explain everything fully to assure you that you have the right coverage for your personal needs! I highly recommend GoHealth!

4 months ago

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Reply from GoHealth

Thanks for your review, Danny! When it comes to something as important as your health, we always want to make sure you're enrolled in the best Medicare plan for your needs.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Debra Levray

Saya M. was very helpful and knowledgeable in giving me the best options that I could receive for health insurance. He explained everything very clearly. He was also personable and kind. I appreciate all of his help.

4 months ago

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Reply from GoHealth

Thanks for your review, Debra! We're glad that Saya was able to walk through your plan options and help you find your ideal fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Lucy Williams

My sale person which Oshena H. did a wonderful job on helping and explaining all the information in full deals. She was very friendly, perfessional, kind and I would prefer to anyone. Job well done , Thank You. ..

5 months ago

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Reply from GoHealth

We're glad Oshena was able to help you through the enrollment process, Lucy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Stanley Chandler

She took time with me so I can understand thing better

1 week ago

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Reply from GoHealth

Thanks for your review, Stanley! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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George G Eastwood

The reb covered everything well.thank him for me

1 week ago

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Reply from GoHealth

Thanks for your review, George! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Elmira

I'm excited to use GoHealth, thus will be my first time

1 week ago

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Reply from GoHealth

Thanks for your review, Elmira! We're excited to have you as a GoHealth member, too!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 15th, 2024

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Ralph Campbell

Representative was excellent. She did a great job.

1 week ago

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Reply from GoHealth

Thanks for your review, Ralph! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 14th, 2024

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Dennis Ramey

The representative was friendly and courteous to me

1 week ago

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Reply from GoHealth

Thanks for your review, Dennis! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 14th, 2024

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Claudia Krissinger

David W was so pleasant, thorough and kind.

1 week ago

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Reply from GoHealth

Thanks for your review, Claudia! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 13th, 2024

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Jim

The rep. was knowlegable and helpful thanks.

1 week ago

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Reply from GoHealth

Thanks for your review, Jim! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 13th, 2024

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Patsy l Elliott

Very helpful with the information they provide

1 week ago

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Reply from GoHealth

Thanks for your review, Patsy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 13th, 2024

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Linda Bailiff

The emails giving me info on my new coverage .

1 week ago

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Reply from GoHealth

Thanks for your review, Linda! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 12th, 2024

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Forrest Ferguson

Very nice and helpful she was determined to help me.

1 week ago

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Reply from GoHealth

Thanks for your review, Forrest! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 12th, 2024

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Annie Gimbar

Seems like a very helpful plan Techs are very helpful

1 week ago

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Reply from GoHealth

Thanks for your review, Annie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 12th, 2024

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winstonbonds4

I have not received any service that just getting started.

1 week ago

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Reply from GoHealth

Thanks for your review, Winston! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 12th, 2024

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Dale Batson

Kimberly M provided friendly, helpful support.

1 week ago

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Reply from GoHealth

Thanks for your review, Dale! We're glad that Kimberley was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 12th, 2024

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Danny Ashadina

It work great. We had before. It paid for bills.

1 week ago

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Reply from GoHealth

Thanks for your review, Danny! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Ellen Hertzog

I enjoyed talking with my representative

1 week ago

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Reply from GoHealth

Thanks for your review, Ellen! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Sean Baldwin

Everything was self explanatory! It is a great app!

1 week ago

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Reply from GoHealth

Thanks for your review, Sean! We're glad to hear you're enjoying the app.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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cindy simmons

People are very helpful, fast information very courteous

1 week ago

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Reply from GoHealth

Thanks for your review, Cindy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Kalliope “Kelly” Papineau

She saved my life. Super case interest in helping me

1 week ago

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Reply from GoHealth

Thanks for your review, Kalliope! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Edith

My agent was so helpful. Give her a raise

1 week ago

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Reply from GoHealth

Thanks for your review, Edith! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Glenda Coleman

They are very helpful in explaining everything

1 week ago

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Reply from GoHealth

Thanks for your review, Glenda! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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ali ayesh

very good service chris did avery nice job

1 week ago

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Reply from GoHealth

Thanks for your review, Ali! We're glad that Chris was able yo guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Dan Hays

The lady I spoke with was very kind and professional.

1 week ago

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Reply from GoHealth

Thanks for your review, Dan! We're glad that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Teri Ranne

Zachary went over everything so I would understand it all

1 week ago

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Reply from GoHealth

Thanks for your review, Teri! We're glad that Zachary was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Jewell Owens

I had a great experiences with both of the representative’s Anatassio P & Michael K that help me get the best coverage that I need to take care of myself. They were both were both kind, respectful, supportive, & caring people, the knowledge of there job, was awesome. I felt like they genuinely cared about me.

6 months ago

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Reply from GoHealth

Thanks for sharing your positive experience working with our licensed Medicare agents, Jewell! When you trust us to help find the best health plan for your health needs, we're always going to make sure you feel confident in your decisions. And we certainly do care about you and your health.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 28th, 2024

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JayNorah Davis

Angelica was a professional wonderkind. Extremely knowledgeable, non abrasive in her responses, listened to our needs, and adapted our medical insurance that fit perfectly for my future health. Angelica is a tremendous asset for your company, and we were overwhelmed with her exuberant desire for our well being.

6 months ago

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Reply from GoHealth

Thanks for your review, JayNorah! We will be sure to share your kind words with Angelica and the rest of our dedicated team of licensed agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Sara C Stock

I found the Agents knowledgeable about the product details based on their specific recommendations. They gave intelligent insight as to what fit best in particular situations. All in all, I found the consulting Agents to be very helpful in my decision making processes.

6 months ago

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Reply from GoHealth

We're glad to hear about your positive Medicare enrollment experience with our agents, Sara! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're happy to help! - The GoHealth Team

May. 8th, 2024

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Tammy adams

Everything was very helpful and easy to transfer

1 day ago

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Reply from GoHealth

Thanks for your review, Tammy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 21st, 2024

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Faith Ware

Very helpful, really cared. Renee worked with me

4 days ago

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Reply from GoHealth

Thanks for your review, Faith! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Suzanne Church

Customer Review Video

2 weeks ago

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Reply from GoHealth

Thanks for your review, Suzanne! We're glad that John was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024

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Mike Treberg

Customer Review Video

2 weeks ago

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Reply from GoHealth

Thanks for your review, Mike! We're glad that Ella was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024

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Stephenie P

MS. Cazeau is excellent at her job! Truly an asset to GoHealth!

2 weeks ago

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Reply from GoHealth

Thanks for your review, Stephenie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024

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Dee Ann Nordstrom

People were very polite and helpful. They knew what they were talking about.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Dee! We're glad that you had a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024

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Dixie Garden

Knowledgeable and cared about what the best fit for my needs.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Dixie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024