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GoHealth

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9.9

Overall Score

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Yalinda Brewer

Christine was very helpful and friendly, she was patient and answered all my questions

1 month ago

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Reply from GoHealth

Thanks for your review, Yalinda! We're glad that Christine was bale to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 10th, 2024

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Dan

Go Health is pro-active and here for me. I'm everyway they are there for their members

1 month ago

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Reply from GoHealth

Thanks for your kind words, Dan! When it comes to your health, you deserve to feel confident in your health decisions. We're glad that our team of licensed GoHealth agents could help.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 1st, 2024

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Jenny phillips

The guy I talked to was very helpful and informative of what my plan is and would include

1 month ago

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Reply from GoHealth

Thanks for your review, Jenny! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Corinne Braasch

Excited to get better health plan! Don't have enough experience with Exact to critique!

1 month ago Edited September 30, 2024

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Reply from GoHealth

Thanks for your review, Corinne! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Suzanne For

Everyone was explained perfectly. I received benefits I didn’t know I could get.

1 month ago

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Reply from GoHealth

Thanks for your review, Suzanne! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 30th, 2024

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Denise Young-Bess

I have no comments at this time. I think the representative did very well in her presentation of the package.

1 month ago

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Reply from GoHealth

Thanks for your review, Denise! We're glad to hear you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Deanna Kelley

Zedekai N. was very helpful. He gave the information I needed to select GoHealth.

1 month ago

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Reply from GoHealth

Thanks for your review, Deanna! We're glad that Zedekai was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Elaine Larson

Customer Review Video

1 month ago

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Reply from GoHealth

Thanks for your review, Elaine! We're glad that Tim was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 25th, 2024

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Janet Joseph

Denise Karas was amazing. She helped me so much decide the best plan for my dad.

1 month ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad that Denise was able to guide you through the enrollment process help you find an ideal plan fit for your dad.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 27th, 2024

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Mary Horn

I was able to upgrade my current Humana coverage without changing most of my present benefits.

1 month ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 23rd, 2024

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Review Source

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Marvin Taylor

Your personal was very informative about what they had to explain to me and I understood everything that they said to me.

2 months ago

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Reply from GoHealth

Thanks for your review, Marvin! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 20th, 2024

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Betsy Jackson

Charles listened to me and didn’t try to upsell. I feel he was understanding. And very pleasant to talk to

2 months ago

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Reply from GoHealth

Thanks for your review, Betsy! We're glad that Charles was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 20th, 2024

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Hernandez Lorenzo

Everything that was offered to me was the best thing that's ever happened I am happy to be with gohealth

2 months ago

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Reply from GoHealth

Thanks for your review, Hernandez! We are so happy to hear how positive your experience has been. Thank you for trusting our team of licensed GoHealth agents to guide you through the enrollment process and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 18th, 2024

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Sarah Day

Shaylon was a very professional, knowledgeable and helpful representative who helped me find my best alternatives.

2 months ago

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Reply from GoHealth

Thanks for your review, Sarah! We're glad that Shaylon was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Connie Mayo

Very courteous and professional. Took the time to explain all of the benefits of which I may qualify.

2 months ago

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Reply from GoHealth

Thanks for your review, Connie! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Review Source

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Laurie Cody

The agent was very clear and easy to understand. She went through all of the information thoroughly.

2 months ago

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Reply from GoHealth

Thanks for your review, Laurie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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kerry lenz

it was a very nice experience. Any question i had was answered and i felt that i was being looked out after

2 months ago

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Reply from GoHealth

Thanks for your review, Kerry! We're glad to hear that all of your questions were answered and you felt confident in your plan selection.

If you have any additional questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Nora

Jami excels in providing superior customer service! She listens and finds the best value in my health insurance.

2 months ago

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Reply from GoHealth

Thanks for your review, Nora! We're glad that Jami was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 17th, 2024

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Edward Fuston

Great information. The person in talked to was very knowledgeable and explained everything in detail.

2 months ago

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Reply from GoHealth

Thanks for your review, Edward! We're glad that the licensed GoHealth agent you worked with was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 12th, 2024

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Review Source

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Buster Adkins Jr.

Customer Review Video

2 months ago

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Reply from GoHealth

Thanks for your review, Buster! We're glad you were able to find a plan that meets all of your needs.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Review Source

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Mona Moshi

I loved my experience, the agent was professional and polite, let me know of my options with patience.

2 months ago

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Reply from GoHealth

Thanks for your review, Mona! We're happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Review Source

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Sandra Ballweber

Every was so nice and tried every they could to get me what I was entitled to Holden Barlow was the greatest

2 months ago

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Reply from GoHealth

Thanks for your review, Sandra! We're glad to hear that Holden and our team of licensed GoHealth agents were able to find a plan that matched all of your needs.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 5th, 2024

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Gary Francis

So many phone calls from different people in this group I have become confused. I was given a phone number to call for all of my needs.

2 months ago Edited September 10, 2024

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Reply from GoHealth

Thanks for trusting our GoHealth team to help you find your ideal plan fit, Gary! While your health plan hasn't effectuated yet, we are always looking for ways to improve your overall customer experience. If you have any feedback to share about your enrollment experience and/or final plan selection, we'd greatly appreciate your input.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 4th, 2024

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Jennifer Cuff

Very happy with the new plan. Was told by the representative it mirrored my old plan now with a grocery benefit

2 months ago

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Reply from GoHealth

Thanks for your review, Jennifer! We're happy to hear that you're happy with your new plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Angel67

I'm very satisfied with the service I received from Beverly E.. She was completely professional & extremely helpful.

2 months ago

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Reply from GoHealth

Thanks for your review! We're glad that Beverly was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Review Source

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Sylvia

Customer Review Video

2 months ago

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Reply from GoHealth

Thanks for your review, Sylvia! We're glad that Kristen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 26th, 2024

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Bev Whaley

I just switched over a few days ago so I can't really leave a good review yet. It all sounds goodbut I need to wait and see!

3 months ago

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Reply from GoHealth

Thanks for your review, Bev! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 16th, 2024

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Annette Apple

Only comment was it takes so long and much of it is redundant but my agent was a pleasure to talk to and had my best interest at heart. Ty!

3 months ago

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Reply from GoHealth

Thanks for your review, Annette! We appreciate your honest feedback about your enrollment experience and will certainly share your thoughts with the appropriate GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 9th, 2024

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Review Source

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Cathy Hulings

Very good service very polite and informative with all information that have provided. Very helpful.eith signing me up.

3 months ago

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Reply from GoHealth

Thanks for your review, Cathy! We're very happy to hear you had such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2024

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Donna Burton

Steve was very informative on the plays available for me. There was no pressure selling of any plan. He was very personable also.

3 months ago

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Reply from GoHealth

Thanks for your review, Donna! We're happy that Steve answered all of your plan-specific questions.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 1st, 2024

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Joyce Smith

I loved the agent I talked to Alice!! She really saved me some money! She was so nice and sweet! I recommend it to everyone!!

3 months ago

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Reply from GoHealth

Thanks for your review, Joyce! We're glad that Alice was able to help you find your ideal plan fit with the specific benefits you were hoping for. We will definitely be sure to share your kind words with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 1st, 2024

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betty rodgers

Crystal T. was very good at helping me with my plan and very respectable. She represented the company very well. Thank you

3 months ago

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Reply from GoHealth

Thanks for your review, Betty! We're very happy to hear that Crystal was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 30th, 2024

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Brenda Terry Tearl

Jeff explained everything well except that the plan was going to cost me 37.00 per month my other plan didn’t cost anything but I didn’t get the food allowance.

4 months ago

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Reply from GoHealth

Thanks for your review, Brenda! We're glad that Jeff was able to help you through the enrollment process. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 18th, 2024

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Brenda Mcgee

I love the way that they work for you. To make sure you get the best medical that's right for you. And I will let all of my friends and family know how good they are.

4 months ago

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Reply from GoHealth

Thanks for your review, Brenda! We are immensely grateful that you decided to place your trust in our team to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 10th, 2024

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Anthony Hopkins

Agent very professional outstanding tact very informative in all discussions very polite and so far his word has been outstanding and on point I thank the agent Tommy Vargas

4 months ago

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Reply from GoHealth

Thanks for your review, Anthony! We're glad that Tommy was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Review Source

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Ruby Cook

Good customer service. Jamison made it very easy to understand. He was also very patient and kind. Triston was very professional, patient, and kind as well.

4 months ago

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Reply from GoHealth

Thanks for your review, Ruby! We're glad that Jamison explained your plan options and was helpful throughout your enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Julianna Davis

My representative was very nice , patient and helpful. Thank you Miss Rivera. She made everything easy for me to understand . Also great personality 😁

5 months ago

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Reply from GoHealth

Thanks for your review, Julianna! We're glad that our licensed insurance agent was so helpful throughout the Medicare enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 12th, 2024

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Victoria England

I haven't to use the insurance yet. The people talk to on the phone we're very nice and very helpful thank you very much I did get more benefits and I'm thankful

5 months ago

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Reply from GoHealth

Thanks for your review, Victoria! We are thrilled to hear that our licensed agents were able to find an ideal plan with your desired benefits. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Ron Mast

Agent was kind and courteous answered all questions without hesitation and covered all aspects of policies just I wasn't able to meet the rigors of the federal government thank you very much

5 months ago

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Reply from GoHealth

Thanks for sharing your experience, Ron! We're glad that our licensed insurance agent was able to answer all of your plan-specific questions. If there is anything our team can do to help, please don't hesitate to contact us at 1-877-694-3457 or email us at customerservice@gohealth.com. We are always happy to help! -The GoHealth Team

Jun. 5th, 2024

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donna q

Worst . Flex card has never worked . Made numerous complaints for two minutes nths, still not resolved

1 week ago

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Reply from GoHealth

We're sorry to hear you're having some issues with your flex card, Donna! More than anything, we always want to ensure you have access to your plan's benefits. Our dedicated Member Services team will be able to help at 1-877-694-3457 or via email at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Donna. - The GoHealth Team

Nov. 13th, 2024

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Review Source

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Pam Whitehead

Haven’t used yet. I will start using it in January.

1 week ago Edited November 13, 2024

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Reply from GoHealth

Thanks for your review, Pam! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Nathan Jones

I love the less amount of money I got have to pay. The medication delivered at my home is a great deal discounts on a lot of things was a good reason why I provided to join Go health insurance. The only thing I didn't get was on the info I received on my email about the "x"marked by my Specialist Dr.

5 months ago

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Reply from GoHealth

Thanks for your review, Nathan. We're glad to hear that you had such a positive enrollment experience!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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Cuttis Ruffin

Raymond T. is an exceptional insurance agent He was informed, friendly , caring and I really enjoyed working with him. Thank you so much for guiding through the right insurance plan that fits my needs.

6 months ago

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Reply from GoHealth

Thanks for your kind words, Cuttis! We're so glad that your needs were met through the enrollment process and will be sure to share your thoughtful review with Raymond. If you have any questions about your Medicare Advantage plan or any plan-specific information, please contact our Member Services team at 877-694-3457. We're always happy to help! -The GoHealth Team

May. 6th, 2024

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Review Source

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Carole Dixon

Excellent service and very informative representative

2 weeks ago

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Reply from GoHealth

Thanks for your review, Carole! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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Bruce Woodall

Damian explained everything to me in detail

2 weeks ago

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Reply from GoHealth

Thanks for your review, Bruce! We're glad that Damian was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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donna nail

Helpful and polite. Very friendly. Knowledgeable

2 weeks ago

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Reply from GoHealth

Thanks for your review, Donna! We're glad to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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Rex Gaugh

Had awesome experience, call answer all of my questions

2 weeks ago

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Reply from GoHealth

Thanks for your review, Rex! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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Michelle Jackson

Great way to insure we get what we have coming

2 weeks ago

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Reply from GoHealth

Thanks for your review, Michelle! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 5th, 2024

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Evamarie Proscia

Andre was great! Explained everything and was very helpful

2 weeks ago

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Reply from GoHealth

Thanks for your review, Evamarie! We're glad that Andre was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 4th, 2024

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Diane Allen

Customer service was polite and very informative

2 weeks ago

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Reply from GoHealth

Thanks for your review, Diane! We're glad that you had such a positive experience working with our GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 4th, 2024