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GoHealth

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9.9

Overall Score

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donald kessinger

My representative was very professional and very easy to under stand. She was a pleasant and helpful in answering all my question. What a delight.

1 year ago

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Reply from GoHealth

It was a delight working with you, Donald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Roland L Pitts

You provided surface level information in order to sign me up. But you withheld critical information concerning co-pay, which I only discovered when I thoroughly reviewed the plan. I do not like the plan and plan to cancel enrollment.

1 year ago

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Reply from GoHealth

We are sorry to hear about your recent experience with our team, Roland. We always want to ensure that the information you're receiving is accurate, up-to-date, and helpful to address your specific health needs.

If you are available, we would like to discuss this with you further. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com so we can resolve this matter promptly. We sincerely appreciate your continued patience and cooperation, Roland. - The GoHealth Team

May. 16th, 2024

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Chris Crosby

I was extremely impressed Nancy experience her very kind voice and knowledge she spent 21/2 hours on the phone with me she’s a keeper

1 year ago

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Reply from GoHealth

Thanks for sharing your experience, Chris! We're glad to hear that you had a positive experience working with Nancy.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Kurt Parks

Jordan was and has been very pleasant to me and putting up with the talent would stop turning off on me it took 3and days to get it but we did 5 Mrs Jordan weinshell

1 year ago

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Reply from GoHealth

Thanks for your review, Kurt! We will be sure to share your kind words with Jordan. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Connie Pinkston

The sales representative I spoke with was very helpful in making suggestions that would save me money. I appreciated that

1 year ago

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Reply from GoHealth

Thanks for your review, Connie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Carolyn H

Still processing that I changed insurance after almost 3 years. Too soon to comment

6 months ago

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Reply from GoHealth

Thanks for your review, Carolyn! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2025

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Doug Carleton

The two agents were quick to find me a provider and it will save me hundreds of dollars so good

8 months ago

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Reply from GoHealth

Thanks for your review, Doug! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 23rd, 2025

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Kim Smith

I liked how helpful the representative was,gave me the numbers of those who could help me with my situation

9 months ago

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Reply from GoHealth

Thanks for your review, Kim! We're happy our agent was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 27th, 2025

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William

Nick was great at Rev what I had versus what I could get as and what the trade offs were

9 months ago

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Reply from GoHealth

Thanks for your review, William! We're happy Nick was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 19th, 2025

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Eva Crabtree

I haven't been apart of GoHealth for long. I can say the customer service is great

9 months ago

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Reply from GoHealth

Thanks for your review, Eva! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 13th, 2025

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Cathleen Rehberg

Took a long time for the agent to make sure I received all the information I needed And wanted.

9 months ago

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Reply from GoHealth

Thanks for your review, Cathleen! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Susan Kelly

Mary H was very friendly and helpful with all my problem and finding the best plan for me

9 months ago

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Reply from GoHealth

Thanks for your review, Susan! We're happy Mary was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 7th, 2025

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Willie Mae Kelly-Joy

Customer Review Video

9 months ago

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Reply from GoHealth

Thanks for your review, Willie Mae! We're happy Nelson was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2025

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Thelma505

The agent was very helpful in finding a plan just right for my husband and myself.

9 months ago

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Reply from GoHealth

Thanks for your review, Thelma! We're happy our agent was able to guide you and your husband through the enrollment process and help each of you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 1st, 2025

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terry matthews

Great service helped me through the whole process very courteous professional person

9 months ago

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Reply from GoHealth

Thanks for your review, Terry! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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Eddie Draper

The representatives were very helpful and made the process a pleasant experience

9 months ago

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Reply from GoHealth

Thanks for your review, Eddie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025

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Joe Tenorio

So far I can't comment because I have not even used your services. I can comment after I see a Dr.

9 months ago

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Reply from GoHealth

Thanks for your review, Joe! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025

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Emma Gerald-Johnson

The young lady was very knowledgeable and patient. She knew her materials and was kind.

10 months ago

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Reply from GoHealth

Thanks for your review, Emma! We're happy our agent was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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alex fors

Brendan help me sort through Medicare issues and he was very equipped to resolve my issues!

10 months ago

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Reply from GoHealth

Thanks for your review, Alex! We're happy Brendan was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Kristina Besteman

Janae explained everything to me about my new health plan. And it starts May 1st 2025.

10 months ago

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Reply from GoHealth

Thanks for your review, Kristina! We're happy Janae was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Jerry

Rep. Was very helpful, and informative. And went above and beyond to find me coverage.AAA+++

10 months ago

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Reply from GoHealth

Thanks for your review, Jerry! We're happy our agent was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Penny Stephens

Great people very respectful always informing you. Just a good thing all the way around.

10 months ago

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Reply from GoHealth

Thanks for your review, Penny! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Kimberly Rogers

The Agent went right to what I explained I was looking for and it was precisely what I needed

10 months ago

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Reply from GoHealth

Thanks for your review, Kimberly! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Roberta Jahn

I loved the lady who helped me. She was very thorough, kind and patient with me.

10 months ago

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Reply from GoHealth

Thanks for your review, Roberta! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Mia Benson

Excellent service, the agent went above and beyond my expectations and I highly recommend them.

10 months ago

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Reply from GoHealth

Thanks for your review, Mia! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Sheronda London

They walked with me through explaining everything I needed to know. Very knowledgeable .

10 months ago Edited April 11, 2025

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Reply from GoHealth

Thanks for your review, Sheronda! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Mary Luca

What I like most of all is now I have the assistance in taking better care of myself!

11 months ago

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Reply from GoHealth

Thanks for your review, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Gracie Good

The person I talked to was very informative, kind and seemed concerned about my needs for coverage.

11 months ago

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Reply from GoHealth

Thanks for your review, Gracie! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 20th, 2025

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Gloria Griffin

Everything was very informative. Step by step to help me understand. I am throughly impressed.

11 months ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 19th, 2025

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Columbus Faison

The deductible the Doctors office deductible and I can use this insurance at the hospital locally

11 months ago

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Reply from GoHealth

Thanks for your review, Columbus! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any of its benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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John Galvan

We had a good experience with Ashley and we upgraded our plan , thank you Ashley.

11 months ago

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Reply from GoHealth

Thanks for your review, John! We're happy Ashley was able to guide you through the enrollment process and help you find your ideal plan fit. If you have questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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Jim

Very nice talking to representatives very helpful explaining everything I need to know thanks

11 months ago

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Reply from GoHealth

Thanks for your review, Jim! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Harold M Nix

The doctors I had stays the same and I now will have more on the healthy food spending card

11 months ago Edited March 18, 2025

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Reply from GoHealth

Thanks for your review, Harold! We're happy Corbin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Dee Safe

Kim was very helpful and spent a long time with me getting everything worked out. Thank you

11 months ago

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Reply from GoHealth

Thanks for your review, Dee! We're happy that Kim was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 10th, 2025

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Shawn Newell

The agent and customer service representatives have been very knowledgeable and helpful.

11 months ago

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Reply from GoHealth

Thanks for your review, Shawn! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 5th, 2025

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Tommy Robinson

New customer, don't have sufficient history information to give a valid survey rating

11 months ago

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Reply from GoHealth

Thanks for your review, Tommy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Beverly Daniel

thank you very much for helping me with my Medical could not have done it with out your help thank you.

1 year ago

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Reply from GoHealth

Thanks for your review, Beverly! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Jenni Kamilar

I received help from Barbara. She was so very helpful and saw my problem to the end. She is a keeper

1 year ago

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Reply from GoHealth

Thanks for your review, Jenni! We're glad that Barbara was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Brenda Cooks

I'm just starting so I don't have to much to say right now! But I will gave my opinion later! Thank You! Good Day!

1 year ago

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Reply from GoHealth

Thanks for your review, Brenda! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Mack Taylor

Sheena my wonderful agent, was very knowledgeable, helpful, considerate, and pleasant. She was awesome!

1 year ago

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Reply from GoHealth

Thanks for your review, Mack! We're glad that Sheena was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Donna Adams

This health insurance offers more benefits than any other one I have had so far . I’m hoping for the best . Health care Thank you Donna

1 year ago

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Reply from GoHealth

Thanks for your review, Donna! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Gordon Ragsdell

Nice and professional , help me with my plan and I didn't have to ask anything of them. They were wonderful!!!

1 year ago

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Reply from GoHealth

Thanks for your review, Gordon! We're happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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jeff oehm

ok im pleased thankyou for your time im just typing anything because of the bs system you have here amazing my ass

1 year ago

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Reply from GoHealth

Thanks for your review, Jeff! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Sandy Harshfield

Lady I spoke was very pleasant, helpful and thorough....couldn't have asked for a better agent...🥳

1 year ago

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Reply from GoHealth

Thanks for your review, Sandy! We're glad that you had such a positive experience working with one of our licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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john milton Flinn

If I wanted a Corvette I would buy a corvette. I bought a Corolla. My purchase of a Corolla tells Survey people what I want. Corvette would understand.

1 year ago

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Reply from GoHealth

Thanks for your review, John! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Joachim Diedrichsen

Very nice explanation of plan quick and easy access. Benefits are great got my Cards right away. Thank you GoHealth

1 year ago

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Reply from GoHealth

Thanks for your review, Joachim! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Carolyn

Everyone was very nice and easy to talk with! The young lady that helped me was terrific! I can't remember her name.

1 year ago

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Reply from GoHealth

Thanks for your review, Carolyn! We're glad that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Lisa Ratliff

Chris ( Ins. Agent) from United Health Care answered all of my questions and explained my questions to me.

1 year ago

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Reply from GoHealth

Thanks for your review, Lisa! We're glad that Chris was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 12th, 2025

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Sherita Mack

She was informative and appeared to be genuinely concerned to make me aware of the best option for me

1 year ago

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Reply from GoHealth

Thanks for your review, Sherita! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Jayne Ostrander (etherian)

Sergio answered every question I had and made sure I understood everything. I enjoyed talking to him.

1 year ago

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Reply from GoHealth

Thanks for your review, Jayne! We're glad that Sergio was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025