Name: GoHealth
Rating: 4.6

star star star star star

Helon Shoemake

The lady representative who introduced the GoHealth program was attentive to my needs, thorough and anxious to provide available and needed services.

1 year ago

Reply from GoHealth

Thanks for your review, Helon! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 9th, 2024

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Gary Francis

I'm overwhelmed with plans for Medicare and I became confused about what plans were mine. Talking about the annual enrollment period for Medicare! I have to many phone numbers to check out my plans.

1 year ago Edited November 27, 2024

Reply from GoHealth

Thanks for trusting our GoHealth team to help you find your ideal plan fit, Gary! While your health plan hasn't effectuated yet, we are always looking for ways to improve your overall customer experience. If you have any feedback to share about your enrollment experience and/or final plan selection, we'd greatly appreciate your input.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 4th, 2024

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Kelly Berard

I had the most patient agent...he was awesome in explaining everything...I felt awesome after this phone call!!. I believe his last name was Hill.

1 year ago

Reply from GoHealth

Thanks for your review, Kelly! Knowing you felt so great after our initial conversation ended makes us so happy. We're glad to hear about such a positive enrollment experience!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Lorraine Robison

Very easy to navigate and understand the whole process when I'm in need of any help I now know where to go to get everything I need to know answered.

1 year ago

Reply from GoHealth

Thanks for your review, Lorraine! We're happy to hear that your entire enrollment process was easy to navigate and that you are satisfied with your plan selection.

We're sure you already know, but we thought we'd share anyway: If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Sep. 3rd, 2024

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Veronica Marshall

Justin was on it explaining everything thoroughly seemed to really have been concerned about the best choice for me & most pleasant . Thanks !

1 year ago

Reply from GoHealth

Thanks for your review, Veronica! We're glad that Justin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 23rd, 2024

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Bev Whaley

I just switched over a few days ago so I can't really leave a good review yet. It all sounds goodbut I need to wait and see!

1 year ago

Reply from GoHealth

Thanks for your review, Bev! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 16th, 2024

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Annette Apple

Only comment was it takes so long and much of it is redundant but my agent was a pleasure to talk to and had my best interest at heart. Ty!

1 year ago

Reply from GoHealth

Thanks for your review, Annette! We appreciate your honest feedback about your enrollment experience and will certainly share your thoughts with the appropriate GoHealth team members.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 9th, 2024

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Cathy Hulings

Very good service very polite and informative with all information that have provided. Very helpful.eith signing me up.

1 year ago

Reply from GoHealth

Thanks for your review, Cathy! We're very happy to hear you had such a positive enrollment experience.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2024

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Donna Burton

Steve was very informative on the plays available for me. There was no pressure selling of any plan. He was very personable also.

1 year ago

Reply from GoHealth

Thanks for your review, Donna! We're happy that Steve answered all of your plan-specific questions.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 1st, 2024

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Joyce Smith

I loved the agent I talked to Alice!! She really saved me some money! She was so nice and sweet! I recommend it to everyone!!

1 year ago

Reply from GoHealth

Thanks for your review, Joyce! We're glad that Alice was able to help you find your ideal plan fit with the specific benefits you were hoping for. We will definitely be sure to share your kind words with our team.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 1st, 2024

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betty rodgers

Crystal T. was very good at helping me with my plan and very respectable. She represented the company very well. Thank you

1 year ago

Reply from GoHealth

Thanks for your review, Betty! We're very happy to hear that Crystal was able to help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 30th, 2024

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dawne cowles

Caren was Very thorough,& patient with me,all while finding the best coverage for my poverty ridden existence. Sincerely Dawne

1 year ago

Reply from GoHealth

Thanks for your review, Dawne! We're thrilled to hear that Caren was able to successfully guide you through the Medicare enrollment process and help you find the best coverage for your personal needs.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 23rd, 2024

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Chip Contegni

I spoke to another agent and I don't think she knew what she was talking about . Go health was great and he knew what he was talking about

1 year ago

Reply from GoHealth

Thanks for your review, Chip! When it comes to making such an important decision for your health, you deserve to have a clear understanding of your plan options. We're happy to hear that the GoHealth agent you worked with was able to explain each step of the enrollment process to you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 17th, 2024

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Queenie

1 year ago

Reply from GoHealth

Thanks for your review, Queenie! We're glad that one of our licensed insurance agents could assist you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 15th, 2024

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Cybil

Kaysie was so very kind and extremely helpful. She helped me get approved for more benefits that I didn’t even know were available to me.

1 year ago

Reply from GoHealth

Thanks for your review, Cybil! We're happy to hear that Kaysie was able to find an ideal plan fit with all the benefits you were hoping for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 28th, 2024

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Bonnie Prosser

The time they took to explain the coverage that I will get. Money that I will save on some of my Meds. I hope that It is all that they say it is.

1 year ago

Reply from GoHealth

Thanks for your review, Bonnie! We're glad we could help you find a plan with the benefits that matter most to you. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 21st, 2024

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Marie Ryals

Very polite and courteous representative. Very helpful in explaining the plans and getting the right fit for us. Thank you Marco

1 year ago Edited June 21, 2024

Reply from GoHealth

Thanks for your review, Marie! It was a privilege to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 21st, 2024

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Alden Pacrem

Carlos explained my options completely and found a plan that suits my needs. He's very knowledgeable and professional. Great doing business with him.

1 year ago

Reply from GoHealth

Thanks for your kind words, Alden! We're glad that Carlos could help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 18th, 2024

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Kimberly Carpenter

It was a pleasure to speak with Elizabeth B. and the great knowledge she has! It was so very nice of her help she gave me!

1 year ago

Reply from GoHealth

Thanks for your review, Kimberly! We're glad that Elizabeth provided such a smooth enrollment experience for you. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 12th, 2024

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georgette barnes

Mayson did a great job explaining the options and finding me a plan that has better benefits and gives back $120 months on my premium!

1 year ago

Reply from GoHealth

Thanks for your review, Georgette! We're glad that Mayson thoroughly explained all available plan options and found benefits that matter most to you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Donald

I like everything about it and very professional so five stars for all of the olive gold health personnel there very professional

1 year ago

Reply from GoHealth

Thanks for your review, Donald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 5th, 2024

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Gina Junge

Everyone that I spoke with was very thorough and very nice. Michele made sure that I understood all that UHC had to offer.

1 year ago

Reply from GoHealth

Thanks for sharing your experience, Gina! We are thrilled that Michele was able to provide all of the plan information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 4th, 2024

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Evangeline Agolloso

Your agent's input was highly valued during his presentation. Until then, it remained to be seen and rate again! Thank you.

1 year ago

Reply from GoHealth

Thanks for your review, Evangeline! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Pamela Rosenthal

Jeffrey was very informative and patient with me. I had a lot of concerns about switching plans and he explained everything in detail.

1 year ago

Reply from GoHealth

Thanks for sharing your experience, Pamela! We're glad that Jeffrey was able to walk you through your enrollment and answer all of your questions. We know that switching plans can seem intimidating, so thank you for trusting GoHealth to find your ideal plan.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Barbara Champagne

Brandon was very knowledgeable for everything that I needed he was very professional and I thank you very much and he is very courteous as well

1 year ago

Reply from GoHealth

Thanks for your review, Barbara! We're glad that Brandon was so helpful throughout the enrollment process.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 29th, 2024

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Latresa Rich

The agent was excellent in answering all my questions and explaining all my options. I will be referring my family and friends to Go Health.

1 year ago

Reply from GoHealth

Thanks for your review, Latresa! We're glad to hear that our GoHealth licensed agent was able to answer all of your questions and explain all of the plan options available to you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jun. 4th, 2024

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craig cortez

The experiance was painless informative and it also helped my situstion by alerting me to more then originally seen at sign in at Humana

1 year ago

Reply from GoHealth

Thanks for your review, Craig! We are so glad we could help your situation and provide you with the information you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 30th, 2024

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donald kessinger

My representative was very professional and very easy to under stand. She was a pleasant and helpful in answering all my question. What a delight.

1 year ago

Reply from GoHealth

It was a delight working with you, Donald! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 28th, 2024

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Roland L Pitts

You provided surface level information in order to sign me up. But you withheld critical information concerning co-pay, which I only discovered when I thoroughly reviewed the plan. I do not like the plan and plan to cancel enrollment.

1 year ago

Reply from GoHealth

We are sorry to hear about your recent experience with our team, Roland. We always want to ensure that the information you're receiving is accurate, up-to-date, and helpful to address your specific health needs.

If you are available, we would like to discuss this with you further. Please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com so we can resolve this matter promptly. We sincerely appreciate your continued patience and cooperation, Roland. - The GoHealth Team

May. 16th, 2024

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Chris Crosby

I was extremely impressed Nancy experience her very kind voice and knowledge she spent 21/2 hours on the phone with me she’s a keeper

1 year ago

Reply from GoHealth

Thanks for sharing your experience, Chris! We're glad to hear that you had a positive experience working with Nancy.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Kurt Parks

Jordan was and has been very pleasant to me and putting up with the talent would stop turning off on me it took 3and days to get it but we did 5 Mrs Jordan weinshell

1 year ago

Reply from GoHealth

Thanks for your review, Kurt! We will be sure to share your kind words with Jordan. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Connie Pinkston

The sales representative I spoke with was very helpful in making suggestions that would save me money. I appreciated that

1 year ago

Reply from GoHealth

Thanks for your review, Connie! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 6th, 2024

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Steve Munoz

I like how you explained details to me!!

4 months ago

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Robert Lindsay

Doris Hood is Awesome. Thank you .. Robert Lindsay.. 😊

4 months ago

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Robyn Gonzalez

Brian was very knowledgeable answered all my questions

4 months ago

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Kathleen Bauer

Jody was wonderful, highly recommend, very helpful

5 months ago Edited November 20, 2025

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Carla Cooley

Very courteous and professional. Helps you figure out what you want and need.

6 months ago

Reply from GoHealth

Thanks for your review, Carla! We're glad that you had such a positive experience. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 24th, 2025

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Carolyn H

Still processing that I changed insurance after almost 3 years. Too soon to comment

8 months ago

Reply from GoHealth

Thanks for your review, Carolyn! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Aug. 5th, 2025

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J WB

Provided me with an understanding of how these Medicare plans work on very pleased

9 months ago

Reply from GoHealth

Thanks for your review! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jul. 17th, 2025

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Jeff Trusty

Can't really give it a review yet because i haven't recieved my card to use it as of yet, my coverage says it starts today, but, no cards

10 months ago

Reply from GoHealth

Thanks for your review, Jeff! While you should receive your benefit cards 7-10 business days after your plan is approved, we would be happy to assist you further. If you have any questions about a Medicare Advantage plan or any plan-specific benefits, please don't hesitate to contact our Member Services team at 855-203-4871 or email us at customerservice@gohealth.com. We're always happy to help! -The GoHealth Team

Jun. 6th, 2025

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Kim Smith

I liked how helpful the representative was,gave me the numbers of those who could help me with my situation

10 months ago

Reply from GoHealth

Thanks for your review, Kim! We're happy our agent was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 27th, 2025

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William

Nick was great at Rev what I had versus what I could get as and what the trade offs were

11 months ago

Reply from GoHealth

Thanks for your review, William! We're happy Nick was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 19th, 2025

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Eva Crabtree

I haven't been apart of GoHealth for long. I can say the customer service is great

11 months ago

Reply from GoHealth

Thanks for your review, Eva! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 13th, 2025

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Cathleen Rehberg

Took a long time for the agent to make sure I received all the information I needed And wanted.

11 months ago

Reply from GoHealth

Thanks for your review, Cathleen! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Susan Kelly

Mary H was very friendly and helpful with all my problem and finding the best plan for me

11 months ago

Reply from GoHealth

Thanks for your review, Susan! We're happy Mary was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 7th, 2025

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Willie Mae Kelly-Joy

11 months ago

Reply from GoHealth

Thanks for your review, Willie Mae! We're happy Nelson was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 2nd, 2025

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Thelma505

The agent was very helpful in finding a plan just right for my husband and myself.

11 months ago

Reply from GoHealth

Thanks for your review, Thelma! We're happy our agent was able to guide you and your husband through the enrollment process and help each of you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 1st, 2025

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terry matthews

Great service helped me through the whole process very courteous professional person

11 months ago

Reply from GoHealth

Thanks for your review, Terry! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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Eddie Draper

The representatives were very helpful and made the process a pleasant experience

11 months ago

Reply from GoHealth

Thanks for your review, Eddie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025

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Joe Tenorio

So far I can't comment because I have not even used your services. I can comment after I see a Dr.

11 months ago

Reply from GoHealth

Thanks for your review, Joe! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025