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GoHealth

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9.9

Overall Score

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Review Source

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Duncan Sheridan

John is awesome , he's very attentive .He is customer focused

8 months ago

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Reply from GoHealth

Thanks for your review, Duncan! We're happy John was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 16th, 2025

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laura williams

Too many texts saying the same things. Please no this is nerve racking ,believe me I got it

8 months ago

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Reply from GoHealth

Thanks for your review, Laura! Above all else, we are always looking for ways to improve your customer experience. If you have any questions about a Medicare Advantage plan or any plan-specific benefits or would simply like to share some additional feedback about your experience, please don't hesitate to contact our Member Services team at 855-203-4871. We're always happy to help! -The GoHealth Team

May. 13th, 2025

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Ralph Wakefield

Daria was great she explained everything to me. I didn’t even no that I had

8 months ago

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Reply from GoHealth

Thanks for your review, Ralph ! We're happy Daria was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 12th, 2025

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Remi Phillips

Excellent service my agent Eric couldn't have been more helpful

8 months ago Edited May 6, 2025

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Reply from GoHealth

Thanks for your review, Remi! We're happy that Eric was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 30th, 2025

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ggbeanie

Happy with new plan being still United Health and no added expense

8 months ago

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Reply from GoHealth

Thanks for your review! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 28th, 2025

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smith hammond

My interaction with Michelle M was a stellar, thorough,informative ,experience.

8 months ago

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Reply from GoHealth

Thanks for your review, Smith! We're happy Michelle was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Patricia J. Dotson

Very friendly and helpful!! 😀😀 Very informative as well!! 😃😃

8 months ago

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Reply from GoHealth

Thanks for your review, Patricia! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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alex fors

Brendan help me sort through Medicare issues and he was very equipped to resolve my issues!

8 months ago

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Reply from GoHealth

Thanks for your review, Alex! We're happy Brendan was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Kristina Besteman

Janae explained everything to me about my new health plan. And it starts May 1st 2025.

8 months ago

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Reply from GoHealth

Thanks for your review, Kristina! We're happy Janae was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Jerry

Rep. Was very helpful, and informative. And went above and beyond to find me coverage.AAA+++

8 months ago

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Reply from GoHealth

Thanks for your review, Jerry! We're happy our agent was able to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 24th, 2025

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Penny Stephens

Great people very respectful always informing you. Just a good thing all the way around.

9 months ago

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Reply from GoHealth

Thanks for your review, Penny! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Kimberly Rogers

The Agent went right to what I explained I was looking for and it was precisely what I needed

9 months ago

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Reply from GoHealth

Thanks for your review, Kimberly! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Roberta Jahn

I loved the lady who helped me. She was very thorough, kind and patient with me.

9 months ago

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Reply from GoHealth

Thanks for your review, Roberta! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 15th, 2025

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Mia Benson

Excellent service, the agent went above and beyond my expectations and I highly recommend them.

9 months ago

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Reply from GoHealth

Thanks for your review, Mia! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Sheronda London

They walked with me through explaining everything I needed to know. Very knowledgeable .

9 months ago Edited April 11, 2025

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Reply from GoHealth

Thanks for your review, Sheronda! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Apr. 2nd, 2025

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Mary Luca

What I like most of all is now I have the assistance in taking better care of myself!

9 months ago

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Reply from GoHealth

Thanks for your review, Mary! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 24th, 2025

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Gracie Good

The person I talked to was very informative, kind and seemed concerned about my needs for coverage.

9 months ago

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Reply from GoHealth

Thanks for your review, Gracie! We're glad you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 20th, 2025

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Gloria Griffin

Everything was very informative. Step by step to help me understand. I am throughly impressed.

9 months ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 19th, 2025

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Columbus Faison

The deductible the Doctors office deductible and I can use this insurance at the hospital locally

9 months ago

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Reply from GoHealth

Thanks for your review, Columbus! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any of its benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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John Galvan

We had a good experience with Ashley and we upgraded our plan , thank you Ashley.

9 months ago

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Reply from GoHealth

Thanks for your review, John! We're happy Ashley was able to guide you through the enrollment process and help you find your ideal plan fit. If you have questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 18th, 2025

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Jim

Very nice talking to representatives very helpful explaining everything I need to know thanks

10 months ago

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Reply from GoHealth

Thanks for your review, Jim! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Harold M Nix

The doctors I had stays the same and I now will have more on the healthy food spending card

10 months ago Edited March 18, 2025

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Reply from GoHealth

Thanks for your review, Harold! We're happy Corbin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Dee Safe

Kim was very helpful and spent a long time with me getting everything worked out. Thank you

10 months ago

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Reply from GoHealth

Thanks for your review, Dee! We're happy that Kim was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 10th, 2025

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Shawn Newell

The agent and customer service representatives have been very knowledgeable and helpful.

10 months ago

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Reply from GoHealth

Thanks for your review, Shawn! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 5th, 2025

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Tommy Robinson

New customer, don't have sufficient history information to give a valid survey rating

10 months ago

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Reply from GoHealth

Thanks for your review, Tommy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Brenda Rachal

I liked the way Jeff explained everything he was doing before he did it and made sure I understood

10 months ago

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Reply from GoHealth

Thanks for your review, Brenda! We're glad that Jeff was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Abraham Sanni-Olatunji

Kiana was very patient with me and she took time to explain the best option available to me.

10 months ago

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Reply from GoHealth

Thanks for your review, Abraham! We're glad that Kiana was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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beast Savage

Patient and caring customer service reps, great incentives and lots of providers near my home.

10 months ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review! We're elated to have you as a GoHealth member and are so happy to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Roneil Elbrader

I was pleased with the process of finding a better Medicare Advantage plan than I previously had.

10 months ago

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Reply from GoHealth

Thanks for your review, Roneil! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Monica Brooks

Wonderful customer service and was able to get me more coverage and $0 copay on everything!!!

10 months ago

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Reply from GoHealth

Thanks for your review, Monica! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Teri Richard

Kayle was my rep and he was so helpful and personable.I am very thankful for all of his help!!!

10 months ago

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Reply from GoHealth

Thanks for your review, Teri! We're glad that Kayle was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Donna Blake

Customer Service. Explained each benefit in simple, easy, though way to understand.

10 months ago

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Reply from GoHealth

Thanks for your review, Donna! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Patricia Brown

This is new insurance,for me, hopefully a really good one ,as a person with disability .

10 months ago

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Reply from GoHealth

Thanks for your review, Patricia! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Paula O

Kevin T is the BEST MAN to help me learn so much! Thanks Kevin. You’re awesome.

10 months ago

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Reply from GoHealth

Thanks for your review, Paula! We're glad that Kevin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Raymond Renfro

I’m just getting started with go health I’ll let you know in a month or so how they are doing

10 months ago

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Reply from GoHealth

Thanks for your review, Raymond! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Carol McCutchen

Very respectful, very knowledgeable. I am happy that I got in touch with company

11 months ago

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Reply from GoHealth

Thanks for your review, Carol! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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Darlene Frye

A great representative help me out a lot. Answer all question with professionalism.

11 months ago

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Reply from GoHealth

Thanks for your review, Darlene! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 15th, 2025

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David Ledbetter

Excellent and very knowledgeable representatives. All of my question's answered.

11 months ago

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Reply from GoHealth

Thanks for your review, David! We're glad you had such a positive experience working with our team of licensed GoHealth agents.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Margaret Harrington

My agent was very friendly and knowledgeable. I am very happy with his help and advice. Thank you

11 months ago

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Reply from GoHealth

Thanks for your review, Margaret! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 14th, 2025

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Jonathan hass

A kind and knowledgeable person that I set up my membership with!! I am very pleased!!

11 months ago Edited February 16, 2025

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Reply from GoHealth

Thanks for your review, Jonathan! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 13th, 2025

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Ron Adæl Wilson

Very detailed agent, thourough explaination, highly recommended (Stormy Peloquin)

11 months ago

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Reply from GoHealth

Thanks for your review, Ron! We're glad that Stormy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 12th, 2025

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Chatarra stay

I love how friendly my agent was and I look forward to being a member of my plan.

11 months ago

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Reply from GoHealth

Thanks for your review, Chatarra! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Irene Duncan

Good service. The items that I am supposed to receive by postal mail have not been received.

11 months ago

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Reply from GoHealth

Thanks for your review, Irene! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Linda Bennett

David was very nice and informative. I'm old and he helped me understand everything

11 months ago

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Reply from GoHealth

Thanks for your review, Linda! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Cheryl Roybal

John explan everything i needed for my program . And a better program. Then what I had.

11 months ago

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Reply from GoHealth

Thanks for your review, Cheryl! We're glad that John was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 5th, 2025

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stephanie owsley

Took her time to find extra Help, really appreciate with us Seniors benefits being cut this year

11 months ago

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Reply from GoHealth

Thanks for your review, Stephanie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 5th, 2025

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Elizabeth Coffey

Knowledgeable and experienced customer service who helps you pick the best plan for you

11 months ago

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Reply from GoHealth

Thanks for your review, Elizabeth! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Sammy Shirley

I'm new but so far all is good I'm hoping it just gets better from here I'm excited

11 months ago

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Reply from GoHealth

Thanks for your review, Sammy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Terry Reynolds

Your people screwed up my application after me answering your questions and telling exactly which county I live in. Enrollment is still not assured.

11 months ago

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Reply from GoHealth

We're sorry to hear about your recent experience, Terry! More than anything, we always want to ensure you are completely satisfied with your enrollment experience.

For any questions you may have about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Terry. We hope to hear from you soon. - The GoHealth Team

Feb. 3rd, 2025

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Gloria Sparks

I liked talking to your agent. He was very kind, patient and always help me to understand envy.

11 months ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025