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GoHealth

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 18th, 2024

GoHealth is a leading health insurance marketplace and digital health company focused on advocating for Medicare Advantage consumers.

GoHealth licensed insurance agents have provided over 10 million people with personalized guidance to find, enroll in, and start using their Medicare Advantage plans. Proprietary PlanFit technology, powered by machine learning algorithms, determines which plan best fits every individual’s needs and budget. Consumers gain the visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits.

By combining more than 20 years of industry expertise with cutting-edge technology, GoHealth helps Medicare consumers achieve peace of mind in their healthcare decisions. There’s no cost and no obligation for using this service.

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The Good

  • Trusted Medicare Advantage Marketplace
  • Plans from Multiple Insurance Carriers
  • Personalized Expert Guidance
  • PlanFit CheckUp Available
  • No Cost or Obligation

Trusted Medicare Advantage Marketplace

GoHealth was launched in 2001 with the mission to improve access to health insurance. In 2016, the company entered the Medicare Advantage market and has become a trusted Medicare Advantage marketplace since that time. 

As a Medicare Advantage marketplace, GoHealth helps customers find and secure the right benefits for them. Medicare Advantage plans are private insurance plans that replace original Medicare; however, Medicare Advantage provides Part A and Part B coverage and some Medicare Advantage plans also include Part D, including dental, vision, and hearing benefits. In many cases, Medicare Advantage also offers lower monthly premiums and out-of-pocket maximums. 

There are various Medicare Advantage plans that are available from many private insurance carriers. Because there are multiple plans available, it can be difficult to know exactly which one is the best fit for you. For this reason, GoHealth provides you with a variety of plans based on your needs and budget through its PlanFit technology and assistance from licensed insurance agents. If there is a specific plan/insurance carrier that you’re already aware of and in which you’d like to enroll, you may be able to do so through the GoHealth Medicare Advantage marketplace.

Plans from Multiple Insurance Carriers

As a Medicare Advantage marketplace, GoHealth offers plans from multiple insurance carriers. GoHealth has partnerships with some of the nation’s top private health insurance companies, including the following:

  • Allwell
  • Anthem
  • BlueCross BlueShield of Illinois
  • Blue Cross Blue Shield Blue Care Network of Michigan
  • BlueCross BlueShield of Montana
  • BlueCross BlueShield of New Mexico
  • BlueCross BlueShield of Oklahoma
  • BlueCross BlueShield of Texas
  • Cigna
  • Devoted Health Plans
  • Humana
  • Kaiser Permanente
  • UnitedHealthcare
  • Wellcare

It’s important to note that Medicare Advantage plans offered by the insurance carriers listed above will vary by region and state, and limitations and exclusions may apply. It’s also worth noting that GoHealth doesn’t offer every plan that is available in every area.

Personalized Expert Guidance

Enrolling in health insurance can be confusing and difficult — seemingly insignificant or small differences between plans can lead to significant out-of-pocket costs, as well as a lack of access to providers and specific medicines. Thus, GoHealth seeks to provide every customer with personalized guidance based on their individual needs and budget. 

Through a combination of expert agents and technology, GoHealth helps every customer navigate finding and enrolling in a Medicare Advantage plan that best fits their needs. GoHealth primarily relies upon its proprietary PlanFit technology to provide customers with personalized plan options based on your needs and budget. However, licensed insurance agents are also available to offer unbiased advice to customers, while providing critical plan and benefit information — and all GoHealth insurance agent assistance is completely free.

PlanFit CheckUp Available

In 2023, GoHealth launched PlanFit CheckUp, a tool that helps remove the stress and confusion often associated with shopping for a Medicare Advantage plan. The tool is designed to help licensed agents match consumers to the best Medicare Advantage plan based on their profile and priorities, while allowing consumers to regularly assess their current plan. Paired with GoHealth’s PlanFit technology, a PlanFit CheckUp allows you to continually review your plan recommendations to ensure that you’re getting the best coverage, benefits, and value from your Medicare Advantage plan.

No Cost or Obligation

When you shop for a Medicare Advantage plan through GoHealth, it’s a pressure-free experience with no costs or obligations. Shopping for a Medicare Advantage plan with the help of GoHealth’s PlanFit technology and a licensed insurance agent is completely free — agents are compensated only when you choose a plan that you’re comfortable and satisfied with.

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The Bad

  • Only Offers Medicare Advantage Plans

Only Offers Medicare Advantage Plans

GoHealth only offers Medicare Advantage plans through its partnerships with top insurance carriers. Thus, if you’re looking for original Medicare plans, Medicaid assistance, and/or other health insurance plans or services, GoHealth won’t be the best solution for you.

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The Bottom Line

GoHealth simplifies the complexities of the Medicare Advantage enrollment process to help find the ideal plan for you.

GoHealth’s PlanFit technology presents recommendations based on your needs for coverage, benefits, monthly premiums, and healthcare provider networks. The PlanFit platform is powered by machine learning algorithms and bases its recommendations on analytics from millions of interactions with Medicare consumers.

In addition to signing up new enrollees, GoHealth encourages consumers who are currently on Medicare Advantage, a replacement for Medicare Part A and Part B, to take an annual PlanFit CheckUp. This is a free, no-obligation opportunity to review your options and make sure you’re on the best plan for your health and financial situation.

Licensed insurance agents help to navigate this decision with expertise, care, and compassion. Agents are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. Personalized guidance from agents and member services team members empowers consumers as they enroll in a plan and begin to use their benefits.

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GoHealth Frequently Asked Questions

When can I enroll in a Medicare Advantage plan?

Most American citizens and permanent residents become eligible and apply for Original Medicare, a federally administered health insurance program, when they turn 65. Once you’ve signed up for both parts of Original Medicare (Medicare Part A and B), you have the option to substitute a Medicare Advantage (Medicare Part C) plan from a private insurance carrier. You can make this change during the Initial Enrollment Period (which includes three months before and after the month of your 65th birthday) or every year during the Annual Enrollment Period from October 15 to December 7.

How does GoHealth’s PlanFit technology help me find the best plan?

PlanFit provides visibility into a marketplace of Medicare Advantage options from multiple insurance carriers in your area. Using machine learning algorithms, the platform makes recommendations based on analytics from millions of interactions with Medicare consumers. You can focus on the factors that will have the biggest impact in your life like coverage, benefits, monthly premiums, and whether your preferred doctors and pharmacy are part of the provider network.

Why should I trust GoHealth agents?

GoHealth licensed insurance agents are incentivized to help consumers make the decision that’s right for them. They don’t pressure consumers to change plans unnecessarily or to choose any specific insurance carrier. Agents provide helpful guidance throughout the enrollment process and as enrollees start to take full advantage of their new benefits.

Why should I schedule a PlanFit CheckUp?

We encourage Medicare consumers to schedule an annual PlanFit Checkup. The details of Medicare Advantage plans are subject to change on a yearly basis, and your needs also evolve over time. That means even if a plan worked well for you in the past, it may not be the best choice for the coming year. By reviewing your options with a GoHealth licensed insurance agent, you can make sure you’re still in the plan that’s best suited to your healthcare needs and financial situation.

What people are saying on Google

Jeanie White

1 week ago

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Ms. Page, with GoHealth was very helpful when I needed help with reducing my prescription costs. She took her time and answered all my questions. She knows her stuff!!!

Dennis Brown

1 week ago

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Kadazha was very informative and concerned about my coverage and did everything she could to get me the best medicare advantage plan. She found a plan that fits my needs and makes me feel confident about my coverage . I would recommend you talk with Kadazha before you make any Healthcare decisions.

Pastor William Hay

1 week ago

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Man, I never had a phone interview like that. Richard was so clear, professional, patient and just nice, that when it was over I thought I had won the lottery. Thank you kindly. Pastor William Hay Ph.d

Al Arrington

1 week ago

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The Best representation of service and Agents.. I was well pleased with the total transfer of benefits and lower cost. It doesn't get any better than THAT. THANK YOU SO MUCH. AL Arrington

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4.9

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1,447 Reviews

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Featured Review

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Sherri Martin

I loved the fact that Matthew L. actually calmly called me back like he said he would. He went over all of the available health care policies and recommended Care Plus. I agreed with him and he explained all the benefits available under the insurance plan. He was very thorough and helpful. I enjoyed and appreciated his help in obtaining the best insurance coverage possible.

7 months ago Edited October 22, 2024

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Reply from GoHealth

Thanks for your review, Sherri! When it comes to your healthcare needs, we're always going to take the time to make sure you have a clear understanding of your new plan and benefits.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Featured Review

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Cece Garrison

Casey H. was the ultimate professional. I was clearly distraught about the news that my insurance plan was no longer accepted at the facility where I received mental health treatments for over 14 years after it was acquired by Claratel Behavioral Health. After 4 hours on the phone I now have a new PPO health plan going into effect 6/1/24.

7 months ago

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Reply from GoHealth

Thanks for your review, Cece! We're very happy to hear that Casey was able to help you find a new plan with the benefits you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Verified Customer

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Samuel Scantlebury N/A

Customer Review Video

1 week ago

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Reply from GoHealth

Thanks for your review, Samuel! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Verified Customer

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Robin N/A

Customer Review Video

1 month ago

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Reply from GoHealth

Thanks for your review, Robin! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Review Source

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Scarlet Linville

I especially like getting enrolled with Humana because Amanda M was such a lovely lady to talk with. She made everything perfectly clear and I was able to understand the enrollment process and what my benefits were going to be come January 1st 2025. I'm pleased with this plan and look forward to the coming year. I appreciate all the information you have sent me from go health. I am so glad that I chose Humana once again and I'm excited to be back on one of your wonderful plans. I can't thank you all enough for the kindness your company has shown me. I think we will all have a Happy New Year!

1 week ago

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Reply from GoHealth

Thanks for your review, Scarlet! We're glad that Amanda was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Gloria

I searched out GO HEALTH after being recommended by a family member... The information and finding the best coverage for my needs was a big relief taken off my shoulders with the help of a professional insurance agent. I was so pleased while on the phone. I conference called my brother to assist in finding him a better and money saving plan to suit his needs. Insurance Agent Suman , I deeply appreciate her patience, professionalism, and attention she gave to our needs.

1 week ago

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Reply from GoHealth

Thanks for your review, Gloria! We're glad that Suman was able to guide you through the enrollment process and could help you find peace of mind for your health plan needs.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Review Source

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Donna Wilhelm

On a scale of one to 10 with 10 being the highest Jada , the agent that I worked with gets a 15! She was patient, persistent professional, and she just never gave up on me. I was so impressed by her ability to roll with the punches when I wasn’t able to talk to her for a long period of time, but had to have a series of short phone calls. She deserves a superior rating and I hope next year when I look at plans again, I have the opportunity to work with her. Thank you so much. Sister Donna

1 week ago

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Reply from GoHealth

Thanks for your review, Donna! We're so happy to hear that Jada was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Review Source

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Susan Bear

My representative was named Roshin J and she was wonderful. She was very thorough., patient and so helpful in deciding what plan I should choose. It was a very time consuming process but she never lost track of where we were at nor did she ever lose her patience in working with me. I have had two minor strokes and I'm 72 years old so I really appreciate it that she was so patient. I would recommend her to anyone if they had a choice to work with her. I hope you appreciate your good employees such as her.

1 week ago

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Reply from GoHealth

Thanks for your review, Susan! We're glad that Roshin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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James gaither

I was set up with an agent that reviewed my current Medicare plan that Medicare had assigned for me. To say the least my plan sucked and got nothing extra or any frills. I am 67 years old ,retired computer , moving business, home improvement business throught the years. The more I would read ,the more confused I would get about Medicare and all that goes along with it. The agent on the line was high caliber in which I wasn't use to. He took care of me from start to finish spouting code numbers ,this and that and what to compare to that. He new everything and got me a unbelievable package deal for the same amount I was spending. Had no dental , now I have 3000.00 a year that I need. The list goes on , 240.00 mo. To help pay on certain items, awesome. They find the best program for you , there not trying to sell there insurance to you ,they sell different Company's Insurance AND get A Commission. All I can say is thank you so much for making my life better and taking care of my needs that no one else cared to do. If you need help and are as confused as I was about all of this call these people now and you can gain a little sanity back in your life and get what you deserve.

3 weeks ago

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Reply from GoHealth

Thanks for your review, James! We're so happy to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit. When you trust us to help you with such an important healthcare decision, you deserve to feel completely satisfied and confident in your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Review Source

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Debbie Bernard

Miriam was the representative that I spoke with and she was extremely knowledgeable and helpful. She explained the plan that most met our needs and she answered all questions that I had. She also said she would be our representative going forth, and that we should call her with any questions or concerns that might come up over the coming year. It gives me peace of mind knowing that I will have a familiar voice that knows my story to consult with if needed. The plan she offered was the one that seems to be one that will best suit our health needs. I would recommend this company or at least suggest that if you are still searching for a health plan that you give them a call. You won't be disappointed!

4 weeks ago

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Reply from GoHealth

Thanks for your review, Debbie! We're so happy that Miriam could guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, you can also contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Judy Cannon

Good Health's representative gathered my insurance info, got me into Medicare's plan D insurance and how it would save the annual cost.of premiums. Also he made the changes for me and gave me info on

3 days ago

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Reply from GoHealth

Thanks for your review, Judy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

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Judy Evans

Well yall are more like family I enjoy yall caring so much in the health of people that's with yall company and I thank you for all you do Nothing yall are great people 🙄

3 days ago

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Reply from GoHealth

Thanks for your review, Judy! When you trust us with such an important healthcare decision, you deserve to be supported every step of the way. We're grateful you've trusted our team of licensed GoHealth agents help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

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Review Source

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Theresa Tate

David B helped me choose the best plan for my needs. He was awesome and very patient. We all know how long it takes to talk to someone about these plans and he made it fun and entertaining for me. And I got to stay with Humana, which is wonderful.

1 week ago

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Reply from GoHealth

Thanks for your review, Theresa! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Review Source

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David Kennemore

The agent that I got was so knowledgeable and very nice to me. She's a plus for the company. I'll recommend her to anyone without a doubt that she'll completely take care of all their questions they may have. Very sweet and caring person.

1 week ago

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Reply from GoHealth

Thanks for your review, David! We're happy that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Mark Koesters

Our representative was great to work with via phone. He thoroughly explained everything that we were looking for to help my 91 year old mother. This plan starts Jan 1st and I’m look forward to UHC to take away my anxiety. Time will tell.

1 week ago

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Reply from GoHealth

Thanks for your review, Mark! We're glad that one of our licensed GoHealth agents was able to guide you and your mother through the enrollment process and help you find an ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Review Source

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Mary Breiner

Daylyn Garfield is such an excellent human being. She went above and beyond to make sure that my husband and I have the right coverage. And the fact that she is super sweet and funny is just the cherry on top. Thank you Dalyn Garfield.

1 week ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that Dalynn was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Verified Customer

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Review Source

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Sharon Brown N/A

Customer Review Video

1 month ago

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Reply from GoHealth

Thanks for your review, Sharon! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 8th, 2024

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Suzanne Thompson

Erik B Was a very pleasant and well spoken man. He was well informed and gave me much information and answered many questions. The information and the work that he did for me was sensational. I have sent out two or three messages so that people will get in contact with him to find out what he can do for them. He was clearly well spoken and very knowledgeable in my insurance needs.. I definitely am very pleased with the outcome and the pleasant conversation and help that he gave me. He was truly amazing.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Suzanne! We're glad that Erik was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Review Source

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GoHealth BC Survey

Kristina was so kind and patient with us. I am a suspicious buyer and I gave Kristina a lot of push back, because I have trust issues with hospital and insurance matters. Kristina was very understanding and was able to earn my trust and allowed me to believe that GoHealth may be a great experience for me. I hope to find that to be true and am currently optimistic that it will be true. I am currently very happy with the choice.

2 weeks ago

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Reply from GoHealth

Thanks for your review! We're glad that Kristina was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Review Source

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Kathleen Hatfield

Your representative was knowledgeable and friendly. In a short time she educated me on the best plan for my needs and proceeded to sign me up with a new prescription plan. I was dreading calling for info since it seemed an overwhelming task before I talked with Hadara A. She is an employee you should be proud of! Such a bubbly personality and so patient! Thank you!!

2 weeks ago

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Reply from GoHealth

Thanks for your review, Kathleen! We're glad that Hadara was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Sean Goodrich

Holden is very much a total professional representative for you? He's super polite yet congenial with a friendly demeanor. At the same time he's very astute and succinct and presents the program quickly. He deserves the praise? I retired from the PVF, pipe valve fitting industry selling to oil and gas trrefineries, good process plant, original equipment manufacturers, municipalities, U.S. military including the U.S. Naval Station in Bremerton Washington.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Sean! We're glad that Holden was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 27th, 2024

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Review Source

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Mary Childerston

The folks at GoHealth were great! Jason listened to everything I said regarding what I needed in terms of benefits. He very patiently explained my options as he researched plans that would provide the coverage I needed. I had lots of questions and answers were provided in ways I could understand. I am very pleased with the service GoHealth provided and very appreciative for the guidance Jason provided. I highly recommend GoHealth as an insurance brokerage service.

4 weeks ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that Jason was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Review Source

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Little Bit

Customer Review Video

1 month ago

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Reply from GoHealth

Thanks for your review, Deborah! We're so happy to hear you had such a positive experience working with Tessie. If you or your husband have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 13th, 2024

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Review Source

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Sandra Berard

The representative Andrew T took the time to inform me of the plan that would benefit me most! Aetna Healthcare left me hanging in wind without a net! Thanks to Andrew I ‘m back with Humama

1 week ago

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Reply from GoHealth

Thanks for your review, Sandra! We're glad that Andrew was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 16th, 2024

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Eileen M Olovson

It looked like a good fit for me since all my doctors were in network except one. I liked the co-pay amount and everything seemed the same as my previous health care insurance.

1 week ago

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Reply from GoHealth

Thanks for your review, Eileen! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Dianna Behen

I talked with Glynis S, She was friendly, knowledgeable, and explained everything so I could understand. She took her time with me, answered my questions and did this with a very nice attitude.

1 week ago

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Reply from GoHealth

Thanks for your review, Dianna! We're glad that Glynis was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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Fannie Armstrong

Mr. Talor help me out very much with all the information that I needed to start receiving insurance. He answered all my questions and help me to understand my new insurance plan. Thank you very much.

1 week ago

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Reply from GoHealth

Thanks for your review, Fannie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

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DELORES BLOCKER

I was very pleased with the assistance I received from both Pamela and Bria, they were both pleasant, patient, knowleadgeable, helpful and understanding and professional. I am grateful for the service they provided.

1 week ago

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Reply from GoHealth

Thanks for your review, Delores! We're glad that both Pamela and Bria were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Susan Walczak

My husband and I had a pleasant experience dealing with DeAnna L and Mary Ann F. Even though it took quite a while to enroll I enjoyed talking with both ladies. They both were very thorough and answered all our questions.

1 week ago

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Reply from GoHealth

Thanks for your review, Susan! We're glad that DeAnna and Mary were able to guide you and your husband through the enrollment process and help you both find your ideal plan fits.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Joan Hood

The customer service was really awesome ! Renee did a great job explaining everything to me ! She was very nice and professional! I was very comfortable talking to her ! It was just like talking to family ! She was so caring and concerned about me ! I am a very happy and pleased customer!!

2 weeks ago

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Reply from GoHealth

Thanks for your review, Joan! We're glad that Renee was able to guide you through the enrollment process and help you find your ideal plan fit. When you trust us with such an important healthcare decision, you deserve to feel completely confident and satisfied in your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

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Craig Grenier

My customer sales/counseling representative (Sheila M.) was outstanding in her understanding of my needs and did a very careful and concerned assistance for helping me to decide which carrier was in my best interest. I was thoroughly satisfied with my final choice.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Craig! We're glad that Sheila was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

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Gordon Romney

Colleen J was remarkable to identify our healthcare provider that included every one of our providers and four hospitals; and all our prescriptions patiently and expertly. Unbelievably, lifting an overwhelming load off of our shoulders. We are now all prepared for 2025 and the future! Thank you!

2 weeks ago

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Reply from GoHealth

Thanks for your review, Gordon! We're glad that Colleen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Bruce Kilmer

Stormy P, was extremely knowledgeable, patient and understanding when it came to my needs for the best Humana insurance for me. Extremely gracious, witty and caring what an asset to your organization thank you so much and happy holidays to everyone.

2 weeks ago Edited December 5, 2024

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Reply from GoHealth

Thanks for your review, Bruce! We're glad that Stormy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help. Happy holidays! - The GoHealth Team

Dec. 5th, 2024

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S_Thames

I was very pleased with the outcome of my interaction with agent CHRISTINE D, who advised and explained the various Advantage plans I could choose. She was patient and knowledgeable in answering my questions and very professional in helping me reach a positive conclusion to my inquiries. I highly commend her and GoHealth for their help.

2 weeks ago

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Reply from GoHealth

Thanks for your review! We're glad that Christine was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Cynthia Short

Addie M was wonderful! She helped me find the correct plan d for me with Humana after my current plan did not renew me for 2025. Lower premiums than I had with Mutual of Omaha. My pharmacy is in Humana network and she explained plan deductible and that all my prescriptions were covered. Thank you

2 weeks ago

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Reply from GoHealth

Thanks for your review, Cynthia! We're glad that Addie was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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George McCallie

David B, my insurance agent was extremely helpful and in my opinion went out of his way to be professional and helpful at the same time as well as providing me with the best possible plan for me. Thanks again David B, keep on keeping on !

2 weeks ago

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Reply from GoHealth

Thanks for your review, George! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

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Nancy Espinoza Collar

The women that helped me were very efficient. The first woman (Martha H), was especially helpful. She was very patient in answering my questions and telling me what other companies to contact I thoroughly enjoyed her interaction.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Nancy! We're glad that Martha was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Shirley Townsend

I was very impressed with Angelic T and the patience she had helping me with explaining the product I was purchasing for my husband and myself. She was just GREAT. She has become my agent and I feel like I can call her with any questions I have.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Shirley! We're glad that Angelica was able to guide you and your husband through the enrollment process and help you find your ideal plan fits.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Keith Abbott

My GoHealth Rep Josh L was extremely professional and knowledgeable concerning my needs thereunto pertaining to my meds dental coverage and wellness in general. He seems excited to be of informed help and deeply concerned about the well-being of the people with whom he speaks.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Keith! We're glad that Josh was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Delores Miles

I liked the way the agent Katherine W was very patient and didnt mind making sure that i understood everything she presented in the plan she presented and the way she compared my current plan to the one that was a betterfit for me i actually enjoyed her presentation

3 weeks ago

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Reply from GoHealth

Thanks for your review, Delores! We're glad that Katherine was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

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Regina

Pedro was amazing! He was so helpful. I was a little nervous about calling because of the commercials on tv. Pedro answered all of my questions without hesitation. He knew what he was talking about. His explanations didn’t sound rehearsed or that he was reading from a script

3 weeks ago

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Reply from GoHealth

Thanks for your review, Regina! We're glad that Pedro was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

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Gaylord Brooks

The new agent walked through everything and discussed everything very thoroughly so I could understand and make a better judgment on what I need to apply for benefits for myself. She was outstanding and I enjoyed talking to her and taking the time to to have her get to know me a little bit through my medical needs. I appreciate appreciate everything. I can’t wait to see how well go help will help me in the future

1 month ago

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Reply from GoHealth

Thanks for your review, Gaylord! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 20th, 2024

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Janet

I received a call and I did not know who it was but took it. The gentleman really surprised me. He informed me of all I needed to know, and told me even more he was very professional. I enjoyed the conversation with him. We even laughed a little. I appreciated his time and his knowledge of the information I needed to know I’d like to thank Mr. D. M.

1 month ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit (and laugh a little).

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

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Mary A Fretschel

I checked into 4 different plans, and you I checked 4 plans to see what they had to offer to benefit me the most, and you sold me on Anthem BC/BS. Everything was explained thoroughly, and I had a pleasure to deal with a couple of very nice, patient ladies. Thank you. Re question #2 below, I received an email to rate my interaction with your rep, not sure it would be considered “a specific invitation”.

1 month ago

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Reply from GoHealth

Thanks for your review, Mary! You're in the right place to rate your interaction. We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 14th, 2024

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Barbara Hart

The representative took a lot of time to answer my questions about two specific plans in which I was interested. I did have a lot of questions. We got cut off at one point, but he reconnected with me quickly. James was very knowledgeable and answered all my questions and made me feel comfortable with my firt-time selection of an Advantage Plan.. I know that I can reconnect with him for future questions.

1 month ago

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Reply from GoHealth

Thanks for your review, Barbara! We're glad that James was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, you can also contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Joan Foster

My husband and I were extremely pleased working with GoHealth. The agents are knowledgeable, pleasant and customer service driven. All you need for them to get you the best plan is your doctor(s) and medications. They are budget conscious and will find a plan with payback or quarterly cash for over the counter items ie. vitamins, etc. We highly recommend them.

1 month ago

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Reply from GoHealth

Thanks for your review, Joan! We're glad that you and your husband had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024

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Patty Biggs

Your agent was a god sent she knew everything about what I need she was very professional in every aspect. Would recommend her to talk to anyone. Know but they have already enrolled I just wish I had found her before they f you need her name please send me another one and let would be glad to give you her name but you but I’m not sure how f that is right because If privacy

1 month ago

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Reply from GoHealth

Thanks for your review, Patty! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 7th, 2024

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Susan Ziegler

Owen Bond made my experience a complete pleasure. He was very thorough with all the questions he asked me about my medical health. He is truly a gem. His explanation of the different policy's was really appreciated. He found me the correct coverage for my medical, dental, optometric coverage and RX . Owen deserves an acknowledgement for a job well done. Thank you Owen. I am sending clients to you. Susan Z from Washington.

1 month ago

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Reply from GoHealth

Thanks for your review, Susan! We're glad that Owen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 6th, 2024

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Sara Fox

With open enrollment time, the calls and mail and hype about Medicare never stops... but that's not to say anything about whether or not you understand. I didn't... since calling go health I have enrolled in a plan that sounds good and no longer feel pressured about the endless parade of "commercials"... thanks be to God for giving me wisdom to call!

1 month ago Edited November 15, 2024

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Reply from GoHealth

Thanks for your review, Sara! We're glad that Jodi was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 31st, 2024

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Lori L

Daylynn was so very patient, answered all my questions, researched questions for a complete and knowledgeable answer. Bright personality, easy to understand in no heavy accent. She took her time in finding the right plan for my needs, which unfortunately are now complicated. We spoke for 1 hour or more. I finally felt like someone actually cared about helping me, as opposed to other insurance agents Iv spoke with. She went above and beyond what was expected of her.

1 month ago

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Reply from GoHealth

Thanks for your review, Lori! We're glad that Dalynn was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Oct. 29th, 2024