GoHealth Logo

GoHealth

star star star star star

9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: January 10th, 2025

GoHealth is a leading health insurance marketplace and digital health company focused on advocating for Medicare Advantage consumers.

GoHealth licensed insurance agents have provided over 10 million people with personalized guidance to find, enroll in, and start using their Medicare Advantage plans. Proprietary PlanFit technology, powered by machine learning algorithms, determines which plan best fits every individual’s needs and budget. Consumers gain the visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits.

By combining more than 20 years of industry expertise with cutting-edge technology, GoHealth helps Medicare consumers achieve peace of mind in their healthcare decisions. There’s no cost and no obligation for using this service.

Video Customer Reviews

Carlos Barnes Customer Review Video About GoHealth

Carlos Barnes

Christopher Bolden Customer Review Video About GoHealth

Christopher Bolden

Robin Customer Review Video About GoHealth

Robin

thumb_up

The Good

  • Trusted Medicare Advantage Marketplace
  • Plans from Multiple Insurance Carriers
  • Personalized Expert Guidance
  • PlanFit CheckUp Available
  • No Cost or Obligation

Trusted Medicare Advantage Marketplace

GoHealth was launched in 2001 with the mission to improve access to health insurance. In 2016, the company entered the Medicare Advantage market and has become a trusted Medicare Advantage marketplace since that time. 

As a Medicare Advantage marketplace, GoHealth helps customers find and secure the right benefits for them. Medicare Advantage plans are private insurance plans that replace original Medicare; however, Medicare Advantage provides Part A and Part B coverage and some Medicare Advantage plans also include Part D, including dental, vision, and hearing benefits. In many cases, Medicare Advantage also offers lower monthly premiums and out-of-pocket maximums. 

There are various Medicare Advantage plans that are available from many private insurance carriers. Because there are multiple plans available, it can be difficult to know exactly which one is the best fit for you. For this reason, GoHealth provides you with a variety of plans based on your needs and budget through its PlanFit technology and assistance from licensed insurance agents. If there is a specific plan/insurance carrier that you’re already aware of and in which you’d like to enroll, you may be able to do so through the GoHealth Medicare Advantage marketplace.

Plans from Multiple Insurance Carriers

As a Medicare Advantage marketplace, GoHealth offers plans from multiple insurance carriers. GoHealth has partnerships with some of the nation’s top private health insurance companies, including the following:

  • Allwell
  • Anthem
  • BlueCross BlueShield of Illinois
  • Blue Cross Blue Shield Blue Care Network of Michigan
  • BlueCross BlueShield of Montana
  • BlueCross BlueShield of New Mexico
  • BlueCross BlueShield of Oklahoma
  • BlueCross BlueShield of Texas
  • Cigna
  • Devoted Health Plans
  • Humana
  • Kaiser Permanente
  • UnitedHealthcare
  • Wellcare

It’s important to note that Medicare Advantage plans offered by the insurance carriers listed above will vary by region and state, and limitations and exclusions may apply. It’s also worth noting that GoHealth doesn’t offer every plan that is available in every area.

Personalized Expert Guidance

Enrolling in health insurance can be confusing and difficult — seemingly insignificant or small differences between plans can lead to significant out-of-pocket costs, as well as a lack of access to providers and specific medicines. Thus, GoHealth seeks to provide every customer with personalized guidance based on their individual needs and budget. 

Through a combination of expert agents and technology, GoHealth helps every customer navigate finding and enrolling in a Medicare Advantage plan that best fits their needs. GoHealth primarily relies upon its proprietary PlanFit technology to provide customers with personalized plan options based on your needs and budget. However, licensed insurance agents are also available to offer unbiased advice to customers, while providing critical plan and benefit information — and all GoHealth insurance agent assistance is completely free.

PlanFit CheckUp Available

In 2023, GoHealth launched PlanFit CheckUp, a tool that helps remove the stress and confusion often associated with shopping for a Medicare Advantage plan. The tool is designed to help licensed agents match consumers to the best Medicare Advantage plan based on their profile and priorities, while allowing consumers to regularly assess their current plan. Paired with GoHealth’s PlanFit technology, a PlanFit CheckUp allows you to continually review your plan recommendations to ensure that you’re getting the best coverage, benefits, and value from your Medicare Advantage plan.

No Cost or Obligation

When you shop for a Medicare Advantage plan through GoHealth, it’s a pressure-free experience with no costs or obligations. Shopping for a Medicare Advantage plan with the help of GoHealth’s PlanFit technology and a licensed insurance agent is completely free — agents are compensated only when you choose a plan that you’re comfortable and satisfied with.

thumb_down

The Bad

  • Only Offers Medicare Advantage Plans

Only Offers Medicare Advantage Plans

GoHealth only offers Medicare Advantage plans through its partnerships with top insurance carriers. Thus, if you’re looking for original Medicare plans, Medicaid assistance, and/or other health insurance plans or services, GoHealth won’t be the best solution for you.

gavel

The Bottom Line

GoHealth simplifies the complexities of the Medicare Advantage enrollment process to help find the ideal plan for you.

GoHealth’s PlanFit technology presents recommendations based on your needs for coverage, benefits, monthly premiums, and healthcare provider networks. The PlanFit platform is powered by machine learning algorithms and bases its recommendations on analytics from millions of interactions with Medicare consumers.

In addition to signing up new enrollees, GoHealth encourages consumers who are currently on Medicare Advantage, a replacement for Medicare Part A and Part B, to take an annual PlanFit CheckUp. This is a free, no-obligation opportunity to review your options and make sure you’re on the best plan for your health and financial situation.

Licensed insurance agents help to navigate this decision with expertise, care, and compassion. Agents are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. Personalized guidance from agents and member services team members empowers consumers as they enroll in a plan and begin to use their benefits.

Was this content helpful?
thumb_up Yes thumb_down No
not_listed_location

GoHealth Frequently Asked Questions

When can I enroll in a Medicare Advantage plan?

Most American citizens and permanent residents become eligible and apply for Original Medicare, a federally administered health insurance program, when they turn 65. Once you’ve signed up for both parts of Original Medicare (Medicare Part A and B), you have the option to substitute a Medicare Advantage (Medicare Part C) plan from a private insurance carrier. You can make this change during the Initial Enrollment Period (which includes three months before and after the month of your 65th birthday) or every year during the Annual Enrollment Period from October 15 to December 7.

How does GoHealth’s PlanFit technology help me find the best plan?

PlanFit provides visibility into a marketplace of Medicare Advantage options from multiple insurance carriers in your area. Using machine learning algorithms, the platform makes recommendations based on analytics from millions of interactions with Medicare consumers. You can focus on the factors that will have the biggest impact in your life like coverage, benefits, monthly premiums, and whether your preferred doctors and pharmacy are part of the provider network.

Why should I trust GoHealth agents?

GoHealth licensed insurance agents are incentivized to help consumers make the decision that’s right for them. They don’t pressure consumers to change plans unnecessarily or to choose any specific insurance carrier. Agents provide helpful guidance throughout the enrollment process and as enrollees start to take full advantage of their new benefits.

Why should I schedule a PlanFit CheckUp?

We encourage Medicare consumers to schedule an annual PlanFit Checkup. The details of Medicare Advantage plans are subject to change on a yearly basis, and your needs also evolve over time. That means even if a plan worked well for you in the past, it may not be the best choice for the coming year. By reviewing your options with a GoHealth licensed insurance agent, you can make sure you’re still in the plan that’s best suited to your healthcare needs and financial situation.

What people are saying on Google

broderick daniels

2 days ago

star star star star star
Jovonn Strickland was the best anyone could have had to help with getting me applied for health care.She was very polite and professional.Thank You Jovonn Strickland

Tina Martin -Pickett-

4 days ago

star star star star star
Vincent Gatto Was fast, friendly and to the point of getting everything in order and finding the best policy and getting it all set up and done in a timely manner. Very polite patience and easy to follow on everything he was doing. He Did a great job! Thanks for making it easy for me to follow thru with everything! A valued customer

Cindy D

4 days ago

star star star star star
I was very hesitant to speak with Aram. He definitely has exceptional customer service skills. Anyone looking for a new plan, I wouldn't hesitate to call in and make the switch before open enrollment ends. Thank you C

Delia Andaverde

6 days ago

star star star star star
Kindly helped me with all the questions I needed answered we got disconnected on the phone and sne took her time to call me back to finish with everything I needed that's what you call doing her job as a real professional you need more caring people like her to lessen to our needs thank you

Star Rating

info

4.9

star star star star star

1,468 Reviews

Review Breakdown

5 grade

90%

4 grade

7%

3 grade

1%

2 grade

0%

1 grade

1%

Sentiment Criteria

Value

star star star star star

Quality

star star star star star

Service

star star star star star

Trustworthiness

star star star star star
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
bookmark

Featured Review

star star star star star

Sherri Martin

I loved the fact that Matthew L. actually calmly called me back like he said he would. He went over all of the available health care policies and recommended Care Plus. I agreed with him and he explained all the benefits available under the insurance plan. He was very thorough and helpful. I enjoyed and appreciated his help in obtaining the best insurance coverage possible.

8 months ago Edited October 22, 2024

GoHealth Logo

Reply from GoHealth

Thanks for your review, Sherri! When it comes to your healthcare needs, we're always going to take the time to make sure you have a clear understanding of your new plan and benefits.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

bookmark

Featured Review

star star star star star

Cece Garrison

Casey H. was the ultimate professional. I was clearly distraught about the news that my insurance plan was no longer accepted at the facility where I received mental health treatments for over 14 years after it was acquired by Claratel Behavioral Health. After 4 hours on the phone I now have a new PPO health plan going into effect 6/1/24.

8 months ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Cece! We're very happy to hear that Casey was able to help you find a new plan with the benefits you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Samuel Scantlebury N/A

Customer Review Video

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Samuel! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Robin N/A

Customer Review Video

2 months ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Robin! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

check_circle

Review Source

star star star star star

Evelyn Gales

The young man Matthew F was very helpful he was so kind and talked to me so clear and Matthew made everything easy for me to understand and let me know that I can call him if I need help with my medical needs 😃

5 days ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Evelyn! We're glad that Matthew was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 9th, 2025

star star star star star

James gaither

I was set up with an agent that reviewed my current Medicare plan that Medicare had assigned for me. To say the least my plan sucked and got nothing extra or any frills. I am 67 years old ,retired computer , moving business, home improvement business throught the years. The more I would read ,the more confused I would get about Medicare and all that goes along with it. The agent on the line was high caliber in which I wasn't use to. He took care of me from start to finish spouting code numbers ,this and that and what to compare to that. He new everything and got me a unbelievable package deal for the same amount I was spending. Had no dental , now I have 3000.00 a year that I need. The list goes on , 240.00 mo. To help pay on certain items, awesome. They find the best program for you , there not trying to sell there insurance to you ,they sell different Company's Insurance AND get A Commission. All I can say is thank you so much for making my life better and taking care of my needs that no one else cared to do. If you need help and are as confused as I was about all of this call these people now and you can gain a little sanity back in your life and get what you deserve.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, James! We're so happy to hear that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit. When you trust us to help you with such an important healthcare decision, you deserve to feel completely satisfied and confident in your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

check_circle

Review Source

star star star star star

Debbie Bernard

Miriam was the representative that I spoke with and she was extremely knowledgeable and helpful. She explained the plan that most met our needs and she answered all questions that I had. She also said she would be our representative going forth, and that we should call her with any questions or concerns that might come up over the coming year. It gives me peace of mind knowing that I will have a familiar voice that knows my story to consult with if needed. The plan she offered was the one that seems to be one that will best suit our health needs. I would recommend this company or at least suggest that if you are still searching for a health plan that you give them a call. You won't be disappointed!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Debbie! We're so happy that Miriam could guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, you can also contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Sharon Brown N/A

Customer Review Video

2 months ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Sharon! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 8th, 2024

check_circle

Review Source

star star star star star

Scarlet Linville

I especially like getting enrolled with Humana because Amanda M was such a lovely lady to talk with. She made everything perfectly clear and I was able to understand the enrollment process and what my benefits were going to be come January 1st 2025. I'm pleased with this plan and look forward to the coming year. I appreciate all the information you have sent me from go health. I am so glad that I chose Humana once again and I'm excited to be back on one of your wonderful plans. I can't thank you all enough for the kindness your company has shown me. I think we will all have a Happy New Year!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Scarlet! We're glad that Amanda was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

star star star star star

Gloria

I searched out GO HEALTH after being recommended by a family member... The information and finding the best coverage for my needs was a big relief taken off my shoulders with the help of a professional insurance agent. I was so pleased while on the phone. I conference called my brother to assist in finding him a better and money saving plan to suit his needs. Insurance Agent Suman , I deeply appreciate her patience, professionalism, and attention she gave to our needs.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Gloria! We're glad that Suman was able to guide you through the enrollment process and could help you find peace of mind for your health plan needs.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 12th, 2024

check_circle

Review Source

star star star star star

Donna Wilhelm

On a scale of one to 10 with 10 being the highest Jada , the agent that I worked with gets a 15! She was patient, persistent professional, and she just never gave up on me. I was so impressed by her ability to roll with the punches when I wasn’t able to talk to her for a long period of time, but had to have a series of short phone calls. She deserves a superior rating and I hope next year when I look at plans again, I have the opportunity to work with her. Thank you so much. Sister Donna

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Donna! We're so happy to hear that Jada was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

check_circle

Review Source

star star star star star

Susan Bear

My representative was named Roshin J and she was wonderful. She was very thorough., patient and so helpful in deciding what plan I should choose. It was a very time consuming process but she never lost track of where we were at nor did she ever lose her patience in working with me. I have had two minor strokes and I'm 72 years old so I really appreciate it that she was so patient. I would recommend her to anyone if they had a choice to work with her. I hope you appreciate your good employees such as her.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Susan! We're glad that Roshin was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

star star star star star

Alex

Mary Hathcoat was my advisor. She was the best advisor I’ve had since I started Medicare . I reached out a month ago with an agent from somewhere, who was not at all helpful. Mary could teach all she knows. She seemed to be familiar with all the changes for 2025. It was comforting to listen to her walk insurance changes that would benefit me , and put money back into my pockets.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Alex! We're glad that Mary was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

star star star star star

Jennifer Handley

My representative, Melissa Kern was an absolute delight to work with. I knew she would be, because she was highly recommended by a dear friend that knew I needed help with Medicare coverages. Melissa was extremely knowledgeable of the insurance products, & found me a great plan. I know if I have any questions, I can rely on Melissa to help me . In fact, she repeated, if I ever need help, don't hesitate to call.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Jennifer! We're happy that Melissa was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please also feel free to contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

star star star star star

Suzanne Thompson

Erik B Was a very pleasant and well spoken man. He was well informed and gave me much information and answered many questions. The information and the work that he did for me was sensational. I have sent out two or three messages so that people will get in contact with him to find out what he can do for them. He was clearly well spoken and very knowledgeable in my insurance needs.. I definitely am very pleased with the outcome and the pleasant conversation and help that he gave me. He was truly amazing.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Suzanne! We're glad that Erik was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

check_circle

Review Source

star star star star star

GoHealth BC Survey

Kristina was so kind and patient with us. I am a suspicious buyer and I gave Kristina a lot of push back, because I have trust issues with hospital and insurance matters. Kristina was very understanding and was able to earn my trust and allowed me to believe that GoHealth may be a great experience for me. I hope to find that to be true and am currently optimistic that it will be true. I am currently very happy with the choice.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review! We're glad that Kristina was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

check_circle

Review Source

star star star star star

Kathleen Hatfield

Your representative was knowledgeable and friendly. In a short time she educated me on the best plan for my needs and proceeded to sign me up with a new prescription plan. I was dreading calling for info since it seemed an overwhelming task before I talked with Hadara A. She is an employee you should be proud of! Such a bubbly personality and so patient! Thank you!!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Kathleen! We're glad that Hadara was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

star star star star star

Sean Goodrich

Holden is very much a total professional representative for you? He's super polite yet congenial with a friendly demeanor. At the same time he's very astute and succinct and presents the program quickly. He deserves the praise? I retired from the PVF, pipe valve fitting industry selling to oil and gas trrefineries, good process plant, original equipment manufacturers, municipalities, U.S. military including the U.S. Naval Station in Bremerton Washington.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Sean! We're glad that Holden was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 27th, 2024

check_circle

Review Source

star star star star star

Mary Childerston

The folks at GoHealth were great! Jason listened to everything I said regarding what I needed in terms of benefits. He very patiently explained my options as he researched plans that would provide the coverage I needed. I had lots of questions and answers were provided in ways I could understand. I am very pleased with the service GoHealth provided and very appreciative for the guidance Jason provided. I highly recommend GoHealth as an insurance brokerage service.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Mary! We're glad that Jason was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

check_circle

Review Source

star star star star star

Carolyn Bonner

I was pleased to have the opportunity to talk with Francis. He answered my questions and went the extra mile to provide me with everything I needed to know about my plan. I am so glad that he took the time to explain all of my options as well. I was told that I might be asked for a review of everything, and I am very satisfied with the person who talked to me. I would recommend him to any of my retired friends.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Carolyn! We're glad that Francis was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 22nd, 2024

check_circle

Review Source

star star star star star

Gaylord Brooks

The new agent walked through everything and discussed everything very thoroughly so I could understand and make a better judgment on what I need to apply for benefits for myself. She was outstanding and I enjoyed talking to her and taking the time to to have her get to know me a little bit through my medical needs. I appreciate appreciate everything. I can’t wait to see how well go help will help me in the future

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Gaylord! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 20th, 2024

star star star star star

Janet

I received a call and I did not know who it was but took it. The gentleman really surprised me. He informed me of all I needed to know, and told me even more he was very professional. I enjoyed the conversation with him. We even laughed a little. I appreciated his time and his knowledge of the information I needed to know I’d like to thank Mr. D. M.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Janet! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit (and laugh a little).

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 18th, 2024

check_circle

Review Source

star star star star star

Mary A Fretschel

I checked into 4 different plans, and you I checked 4 plans to see what they had to offer to benefit me the most, and you sold me on Anthem BC/BS. Everything was explained thoroughly, and I had a pleasure to deal with a couple of very nice, patient ladies. Thank you. Re question #2 below, I received an email to rate my interaction with your rep, not sure it would be considered “a specific invitation”.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Mary! You're in the right place to rate your interaction. We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 14th, 2024

star star star star star

Linda Hilliard

Representative was knowledgeable and confident in his what he did. Felt as if I was safe with him to give personal information.

4 days ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Linda! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 9th, 2025

star star_border star_border star_border star_border

Vicky Blankenship

A Representative lied 🤥 to me in order to get me to sign up for a new plan. I told her exactly what I needed and she told me this new plan would get me the dental 🦷 implant I needed. After seeing a dentist today the implant was denied. Humana doesn’t cover implants like I was told by the representative with Go Health. So now I’m waiting on Hold with my old Advantage Plan trying to get back on it. It’s a 1 hour wait. The girl who helped me was nice as pie when she was getting me to change my plan. Now Today she’s calling me “ma’am” and saying, “I never would have told you Humana covers implants.” Be careful what you do with these people.

1 week ago

GoHealth Logo

Reply from GoHealth

We're sorry to hear about your recent experience, Vicky. Above all else, we always want to ensure you have accurate, up-to-date information about an existing Medicare Advantage plan. At GoHealth, we believe in operating with complete trust and transparency and would never intentionally enroll a consumer in a plan that isn't best suited for their personal health needs. We will be sure to review your enrollment experience in depth with the appropriate GoHealth team members.

If you would like to share any additional feedback, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. Thank you for your continued patience and cooperation, Vicky. - The GoHealth Team

Jan. 7th, 2025

star star star star star

Jeffrey Carter

I would like to have more over the counter pay that is a big part for me since I don't get enough money from ssid I have a hard time paying all of my bills

1 week ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Jeffrey! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 2nd, 2025

star star star star star

Judy Cannon

Good Health's representative gathered my insurance info, got me into Medicare's plan D insurance and how it would save the annual cost.of premiums. Also he made the changes for me and gave me info on

3 weeks ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Judy! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

star star star star star

Judy Evans

Well yall are more like family I enjoy yall caring so much in the health of people that's with yall company and I thank you for all you do Nothing yall are great people 🙄

3 weeks ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Judy! When you trust us with such an important healthcare decision, you deserve to be supported every step of the way. We're grateful you've trusted our team of licensed GoHealth agents help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 18th, 2024

check_circle

Review Source

star star star star star

Theresa Tate

David B helped me choose the best plan for my needs. He was awesome and very patient. We all know how long it takes to talk to someone about these plans and he made it fun and entertaining for me. And I got to stay with Humana, which is wonderful.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Theresa! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

check_circle

Review Source

star star star star star

David Kennemore

The agent that I got was so knowledgeable and very nice to me. She's a plus for the company. I'll recommend her to anyone without a doubt that she'll completely take care of all their questions they may have. Very sweet and caring person.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, David! We're happy that one of our licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

star star star star star

Mark Koesters

Our representative was great to work with via phone. He thoroughly explained everything that we were looking for to help my 91 year old mother. This plan starts Jan 1st and I’m look forward to UHC to take away my anxiety. Time will tell.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Mark! We're glad that one of our licensed GoHealth agents was able to guide you and your mother through the enrollment process and help you find an ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

check_circle

Review Source

star star star star star

Mary Breiner

Daylyn Garfield is such an excellent human being. She went above and beyond to make sure that my husband and I have the right coverage. And the fact that she is super sweet and funny is just the cherry on top. Thank you Dalyn Garfield.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Mary! We're glad that Dalynn was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

check_circle

Review Source

star star star star star

Bonnie Nicholson

I was nervous about making the call to see if I needed an upgrade on my currant coverage, but once the young man who helped me came on the line he made me feel at ease right away. He was funny, patient and did a great job of explaining the different options to me so that I fully understood and felt I was making the best choice for what I need.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Bonnie! We're grateful that you've trusted our team of licensed GoHealth agents to help find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

star star star star star

Mary Jane Harris

I thought the lady that I spoke with was very helpful and she got me the right information about my insurance and took her time explaining everything to me and I was very impressed that she had actually took her time to get me exactly what I needed !

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Mary! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

star star star star star

Joan Hood

The customer service was really awesome ! Renee did a great job explaining everything to me ! She was very nice and professional! I was very comfortable talking to her ! It was just like talking to family ! She was so caring and concerned about me ! I am a very happy and pleased customer!!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Joan! We're glad that Renee was able to guide you through the enrollment process and help you find your ideal plan fit. When you trust us with such an important healthcare decision, you deserve to feel completely confident and satisfied in your final plan selection.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

check_circle

Review Source

star star star star star

Craig Grenier

My customer sales/counseling representative (Sheila M.) was outstanding in her understanding of my needs and did a very careful and concerned assistance for helping me to decide which carrier was in my best interest. I was thoroughly satisfied with my final choice.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Craig! We're glad that Sheila was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 6th, 2024

star star star star star

Gordon Romney

Colleen J was remarkable to identify our healthcare provider that included every one of our providers and four hospitals; and all our prescriptions patiently and expertly. Unbelievably, lifting an overwhelming load off of our shoulders. We are now all prepared for 2025 and the future! Thank you!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Gordon! We're glad that Colleen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

star star star star star

Bruce Kilmer

Stormy P, was extremely knowledgeable, patient and understanding when it came to my needs for the best Humana insurance for me. Extremely gracious, witty and caring what an asset to your organization thank you so much and happy holidays to everyone.

1 month ago Edited December 5, 2024

GoHealth Logo

Reply from GoHealth

Thanks for your review, Bruce! We're glad that Stormy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help. Happy holidays! - The GoHealth Team

Dec. 5th, 2024

star star star star star

S_Thames

I was very pleased with the outcome of my interaction with agent CHRISTINE D, who advised and explained the various Advantage plans I could choose. She was patient and knowledgeable in answering my questions and very professional in helping me reach a positive conclusion to my inquiries. I highly commend her and GoHealth for their help.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review! We're glad that Christine was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

check_circle

Review Source

star star star star star

Cynthia Short

Addie M was wonderful! She helped me find the correct plan d for me with Humana after my current plan did not renew me for 2025. Lower premiums than I had with Mutual of Omaha. My pharmacy is in Humana network and she explained plan deductible and that all my prescriptions were covered. Thank you

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Cynthia! We're glad that Addie was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

star star star star star

George McCallie

David B, my insurance agent was extremely helpful and in my opinion went out of his way to be professional and helpful at the same time as well as providing me with the best possible plan for me. Thanks again David B, keep on keeping on !

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, George! We're glad that David was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 5th, 2024

check_circle

Review Source

star star star star star

Nancy Espinoza Collar

The women that helped me were very efficient. The first woman (Martha H), was especially helpful. She was very patient in answering my questions and telling me what other companies to contact I thoroughly enjoyed her interaction.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Nancy! We're glad that Martha was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

star star star star star

Shirley Townsend

I was very impressed with Angelic T and the patience she had helping me with explaining the product I was purchasing for my husband and myself. She was just GREAT. She has become my agent and I feel like I can call her with any questions I have.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Shirley! We're glad that Angelica was able to guide you and your husband through the enrollment process and help you find your ideal plan fits.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

star star star star star

Keith Abbott

My GoHealth Rep Josh L was extremely professional and knowledgeable concerning my needs thereunto pertaining to my meds dental coverage and wellness in general. He seems excited to be of informed help and deeply concerned about the well-being of the people with whom he speaks.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Keith! We're glad that Josh was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

star star star star star

Delores Miles

I liked the way the agent Katherine W was very patient and didnt mind making sure that i understood everything she presented in the plan she presented and the way she compared my current plan to the one that was a betterfit for me i actually enjoyed her presentation

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Delores! We're glad that Katherine was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 2nd, 2024

check_circle

Review Source

star star star star star

Regina

Pedro was amazing! He was so helpful. I was a little nervous about calling because of the commercials on tv. Pedro answered all of my questions without hesitation. He knew what he was talking about. His explanations didn’t sound rehearsed or that he was reading from a script

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Regina! We're glad that Pedro was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 26th, 2024

star star star star star

camille ontiveros

I truly appreciated the sincerity of my agent. Time was not an issue for her, rather it was finding the best possible assistance for me that was her focus and this was evident throughout the whole time of my enrollment. Very pleased with her knowledge, help and understanding. I feel comfortable in calling her with any needs I may encounter.

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Camille! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit. When you trust us with such an important healthcare decision, you deserve to feel completely confident in your final plan selection. It was a pleasure to help you.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 22nd, 2024

star star star star star

Connie Hicks

The agent I first got in contact with was the one I wanted to deal with. I left a message for her but I did not realize she had returned my call on another number. I get a ton of phone calls and usually delete/block them but she did get in touch. She solved all my anxiety about my health care. She deserves the GOLD STAR!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Connie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 22nd, 2024

check_circle

Review Source

star star star star star

Jean

Josh U is my new agent. He is above and beyond awesome! He really worked hard to better my health care. He helped me with options that I had no idea existed. Josh deserves a raise and insurance for his family, too!! Josh is the best agent you have. Show him some gratitude and appreciation! A million kudos to you, Josh! You're the man. 👍

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Jean! We're glad that Josh was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 21st, 2024

star star star star star

Lucy Mae Evans

Ashley P is my representative and I m very lucky to have her. She is thorough , precise , knows her job extremely well. I did call her for more questions that needed answering and she returned my call in less than 24 hrs! I surely appreciate her and thank you for having her!!!

1 month ago

GoHealth Logo

Reply from GoHealth

Thanks for your review, Lucy! We're glad that Ashley was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 21st, 2024