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GoHealth

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9.9

Overall Score

Author: Kaitlyn Short

LAST UPDATED: March 14th, 2025

GoHealth is a leading health insurance marketplace and digital health company focused on advocating for Medicare Advantage consumers.

GoHealth licensed insurance agents have provided over 10 million people with personalized guidance to find, enroll in, and start using their Medicare Advantage plans. Proprietary PlanFit technology, powered by machine learning algorithms, determines which plan best fits every individual’s needs and budget. Consumers gain the visibility to compare plans from multiple insurance carriers and discover whether they’re missing out on savings or benefits.

By combining more than 20 years of industry expertise with cutting-edge technology, GoHealth helps Medicare consumers achieve peace of mind in their healthcare decisions. There’s no cost and no obligation for using this service.

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Robin

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The Good

  • Trusted Medicare Advantage Marketplace
  • Plans from Multiple Insurance Carriers
  • Personalized Expert Guidance
  • PlanFit CheckUp Available
  • No Cost or Obligation

Trusted Medicare Advantage Marketplace

GoHealth was launched in 2001 with the mission to improve access to health insurance. In 2016, the company entered the Medicare Advantage market and has become a trusted Medicare Advantage marketplace since that time. 

As a Medicare Advantage marketplace, GoHealth helps customers find and secure the right benefits for them. Medicare Advantage plans are private insurance plans that replace original Medicare; however, Medicare Advantage provides Part A and Part B coverage and some Medicare Advantage plans also include Part D, including dental, vision, and hearing benefits. In many cases, Medicare Advantage also offers lower monthly premiums and out-of-pocket maximums. 

There are various Medicare Advantage plans that are available from many private insurance carriers. Because there are multiple plans available, it can be difficult to know exactly which one is the best fit for you. For this reason, GoHealth provides you with a variety of plans based on your needs and budget through its PlanFit technology and assistance from licensed insurance agents. If there is a specific plan/insurance carrier that you’re already aware of and in which you’d like to enroll, you may be able to do so through the GoHealth Medicare Advantage marketplace.

Plans from Multiple Insurance Carriers

As a Medicare Advantage marketplace, GoHealth offers plans from multiple insurance carriers. GoHealth has partnerships with some of the nation’s top private health insurance companies, including the following:

  • Allwell
  • Anthem
  • BlueCross BlueShield of Illinois
  • Blue Cross Blue Shield Blue Care Network of Michigan
  • BlueCross BlueShield of Montana
  • BlueCross BlueShield of New Mexico
  • BlueCross BlueShield of Oklahoma
  • BlueCross BlueShield of Texas
  • Cigna
  • Devoted Health Plans
  • Humana
  • Kaiser Permanente
  • UnitedHealthcare
  • Wellcare

It’s important to note that Medicare Advantage plans offered by the insurance carriers listed above will vary by region and state, and limitations and exclusions may apply. It’s also worth noting that GoHealth doesn’t offer every plan that is available in every area.

Personalized Expert Guidance

Enrolling in health insurance can be confusing and difficult — seemingly insignificant or small differences between plans can lead to significant out-of-pocket costs, as well as a lack of access to providers and specific medicines. Thus, GoHealth seeks to provide every customer with personalized guidance based on their individual needs and budget. 

Through a combination of expert agents and technology, GoHealth helps every customer navigate finding and enrolling in a Medicare Advantage plan that best fits their needs. GoHealth primarily relies upon its proprietary PlanFit technology to provide customers with personalized plan options based on your needs and budget. However, licensed insurance agents are also available to offer unbiased advice to customers, while providing critical plan and benefit information — and all GoHealth insurance agent assistance is completely free.

PlanFit CheckUp Available

In 2023, GoHealth launched PlanFit CheckUp, a tool that helps remove the stress and confusion often associated with shopping for a Medicare Advantage plan. The tool is designed to help licensed agents match consumers to the best Medicare Advantage plan based on their profile and priorities, while allowing consumers to regularly assess their current plan. Paired with GoHealth’s PlanFit technology, a PlanFit CheckUp allows you to continually review your plan recommendations to ensure that you’re getting the best coverage, benefits, and value from your Medicare Advantage plan.

No Cost or Obligation

When you shop for a Medicare Advantage plan through GoHealth, it’s a pressure-free experience with no costs or obligations. Shopping for a Medicare Advantage plan with the help of GoHealth’s PlanFit technology and a licensed insurance agent is completely free — agents are compensated only when you choose a plan that you’re comfortable and satisfied with.

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The Bad

  • Only Offers Medicare Advantage Plans

Only Offers Medicare Advantage Plans

GoHealth only offers Medicare Advantage plans through its partnerships with top insurance carriers. Thus, if you’re looking for original Medicare plans, Medicaid assistance, and/or other health insurance plans or services, GoHealth won’t be the best solution for you.

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The Bottom Line

GoHealth simplifies the complexities of the Medicare Advantage enrollment process to help find the ideal plan for you.

GoHealth’s PlanFit technology presents recommendations based on your needs for coverage, benefits, monthly premiums, and healthcare provider networks. The PlanFit platform is powered by machine learning algorithms and bases its recommendations on analytics from millions of interactions with Medicare consumers.

In addition to signing up new enrollees, GoHealth encourages consumers who are currently on Medicare Advantage, a replacement for Medicare Part A and Part B, to take an annual PlanFit CheckUp. This is a free, no-obligation opportunity to review your options and make sure you’re on the best plan for your health and financial situation.

Licensed insurance agents help to navigate this decision with expertise, care, and compassion. Agents are incentivized to do what’s right for the people they serve, not to pressure them into buying a plan. Personalized guidance from agents and member services team members empowers consumers as they enroll in a plan and begin to use their benefits.

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GoHealth Frequently Asked Questions

When can I enroll in a Medicare Advantage plan?

Most American citizens and permanent residents become eligible and apply for Original Medicare, a federally administered health insurance program, when they turn 65. Once you’ve signed up for both parts of Original Medicare (Medicare Part A and B), you have the option to substitute a Medicare Advantage (Medicare Part C) plan from a private insurance carrier. You can make this change during the Initial Enrollment Period (which includes three months before and after the month of your 65th birthday) or every year during the Annual Enrollment Period from October 15 to December 7.

How does GoHealth’s PlanFit technology help me find the best plan?

PlanFit provides visibility into a marketplace of Medicare Advantage options from multiple insurance carriers in your area. Using machine learning algorithms, the platform makes recommendations based on analytics from millions of interactions with Medicare consumers. You can focus on the factors that will have the biggest impact in your life like coverage, benefits, monthly premiums, and whether your preferred doctors and pharmacy are part of the provider network.

Why should I trust GoHealth agents?

GoHealth licensed insurance agents are incentivized to help consumers make the decision that’s right for them. They don’t pressure consumers to change plans unnecessarily or to choose any specific insurance carrier. Agents provide helpful guidance throughout the enrollment process and as enrollees start to take full advantage of their new benefits.

Why should I schedule a PlanFit CheckUp?

We encourage Medicare consumers to schedule an annual PlanFit Checkup. The details of Medicare Advantage plans are subject to change on a yearly basis, and your needs also evolve over time. That means even if a plan worked well for you in the past, it may not be the best choice for the coming year. By reviewing your options with a GoHealth licensed insurance agent, you can make sure you’re still in the plan that’s best suited to your healthcare needs and financial situation.

What people are saying on Google

Fran Canino

2 days ago

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(Translated by Google) Extremely happy with my first call ever between Mr. Manuel. I have never felt more confident about benefits that I will use as soon as I receive them and even that $ that I will use for my many needs. Thank you so much!! (Original) Sumamente contenta con mi primera llamada ever entre senor Manuel. Nunca me senti mas confiada acerca de beneficiosl cuales usare tan pronto los reciba e inclusive ese $ que usare para mis muchas necesidsdes. Gracias mil!!

Gloria Martin

3 days ago

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I really liked the person that helped me (Richard Cross) sign up. He’s very knowledgeable and personable. I’m having a problem setting things up on like though.

GEORGE L LEISHER JR

1 week ago

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Exceptional, Excellent, Passionate, Knowledgeable, Caring are just some of the words we can attribute to Go Health and their incredible representative.

Jerry Cline

1 week ago

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Definitely was a positive experience with the agents working with me taking the time to explain and make sure I understood everything about the program definitely I'm going to refer my friends to this Humana Gold plus. Thank you Jerry Cline

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4.9

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1,861 Reviews

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Featured Review

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Sherri Martin

I loved the fact that Matthew L. actually calmly called me back like he said he would. He went over all of the available health care policies and recommended Care Plus. I agreed with him and he explained all the benefits available under the insurance plan. He was very thorough and helpful. I enjoyed and appreciated his help in obtaining the best insurance coverage possible.

10 months ago Edited October 22, 2024

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Reply from GoHealth

Thanks for your review, Sherri! When it comes to your healthcare needs, we're always going to take the time to make sure you have a clear understanding of your new plan and benefits.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Featured Review

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Cece Garrison

Casey H. was the ultimate professional. I was clearly distraught about the news that my insurance plan was no longer accepted at the facility where I received mental health treatments for over 14 years after it was acquired by Claratel Behavioral Health. After 4 hours on the phone I now have a new PPO health plan going into effect 6/1/24.

10 months ago

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Reply from GoHealth

Thanks for your review, Cece! We're very happy to hear that Casey was able to help you find a new plan with the benefits you were looking for.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or emailing us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

May. 15th, 2024

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Jeannie McEwen

I felt very comfortable talking with Sharell W - licensed agent. Sharell explained everything to my understanding, I know she had my best interests in mind. She knows her role as a licensed agent, when I asked a question she answered with the good & bad options and made sure I understood clearly the decision I was making and why ! Sharell was very versed with the products she would recommend. I feel very comfortable and look forward to working with Sharell for many years to come. Sharell was friendly, professional, and made I know & understand my healthcare and the policy I chose Sharell ended our conversation on a very positive recommendation, any time I didn't understand to call her with questions and she would answer them to the best of her ability. I feel comfortable working with Sharell, I'm glad she sent me a notification, Im happy I called her. Kind Regards, Jeannie McEwen 🌻

4 days ago

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Reply from GoHealth

Thanks for your review, Jeannie! We're happy that Sharell was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Verified Customer

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Debra Barcus NA

Customer Review Video

2 months ago

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Reply from GoHealth

Thanks for your review, Debra! We're glad that Emmy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your MAPD plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Rick Nelson

Customer Review Video

4 days ago

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Reply from GoHealth

Thanks for your review, Rick! We're glad that you had such a positive experience working with our team of licensed GoHealth agents and found your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Review Source

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Pauline Dufour

I called to get information only based on a mailing I received. After speaking with your employee, Rob Owens, I decided to switch my coverage to a company who offered better insurance at a lower cost. Rob was wonderful to work with and very helpful and personable. Overall great experience!

5 days ago

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Reply from GoHealth

Thanks for your review, Pauline! We're happy that Rob was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Madggie BatesFlowers

I love that the representative was able to get more benefits that I was eligible for and I am very happy that I get an allowance that will help me with household items and personal hygiene items and groceries I love my new health benefits

6 days ago

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Reply from GoHealth

Thanks for your review, Madggie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents.
If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Review Source

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Bryant Goodman

I spoke to Alisa B who explained everything to where I understood it. I never had anyone took the time and never rushed through. She gave me her number and extension. Said to call her if I needed help for anything. She should be rewarded for the way she does her job.

1 week ago

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Reply from GoHealth

Thanks for your review, Bryant! We're happy that Alisa was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 11th, 2025

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Shelly Pingel

Jill C is so warm and inviting!!! She has amazing customer service skills and she makes you feel like family! This process can be scary and overwhelming as you do not want to make a mistake in picking your plan. She knows the products and will help you navigate the plans to find the coverage that suits your needs. You feel valued and not just a number. The process is easy! GREAT HIRE!! Wish all agents were like her!

1 week ago

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Reply from GoHealth

Thanks for your review, Shelly ! We're happy Jill was able to guide you through the review and enrollment processes to help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Review Source

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Julie M Dalot

Shena really helped me find the best plan for me where all of my doctors are covered and I get to go back to Humana and get 125.00 for otc benefits a month after I was told that I would only get 50 a month and I couldn’t afford that! Plus I was told that Humana wasn’t taking people in Franklin county from other insurance companies so I was so happy when I got to talk to Shena and she got me approved for Humana again with everything I was looking for!

1 week ago

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Reply from GoHealth

Thanks for your review, Julie! We're happy that Shena was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Alan Bennington

Stephan was of great help, patient, and understanding — so far so good —. My previous Go Health advisor was very helpful in the beginning. I requested help after several months to change to another plan as the plan I was on was not working and included Nations Benefits. I spoke with several staff people and was told I would hear back soon alas, soon never came

1 week ago

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Reply from GoHealth

Thanks for your review, Alan! We're happy that Stephan was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 10th, 2025

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Richard Houraney

Stephan was exceptionally professional and genuinally concerened in getting my wife and myself the best plan possible. And he sure did! We are grateful to both Stephan and GoHealth for getting us expanded benefits we did not know existed. I only regret not calling them a long time ago.

1 week ago Edited March 4, 2025

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Reply from GoHealth

Thanks for your review, Richard! We're happy that Stephan was able to guide you and your wife through the enrollment process and help you each find your ideal plan fit. If either of you have questions about your Medicare Advantage plans or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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LEW A. GODFREY

Best decision yet to go with GoHealth. ..they arranged it for me to get more real cash back from social security .... More than $ 120 00 a mont back to me every month. Over $ 1500 00 per year to use as I please Thank you Jason S my representative and now a friend. If you haven't joined this team.....you loose big time.. Going to climb a coconut tree grab some fresh coconut....Aloha and Mahalo Go Health and Jason. Love and aloha, Lew A Godfrey ....72 year old loving it. C ya 👍🤘😎

3 weeks ago

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Reply from GoHealth

Thanks for your review, Lew! We're glad that Jason was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Review Source

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Sandi McCarthy

My Agent was Harold T. I remain impressed with his professionalism and kindness. Kindness and patience are important to me since it feels lacking in society these days. He took the extra time needed to explain things to me so that I could understand to best of my own ability how insurance would be going forward. I'll take a kind smiling face over script reading any day.

1 month ago

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Reply from GoHealth

Thanks for your review, Sandi! We're glad that Harold was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Review Source

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Rich Wixom

Customer Review Video

1 month ago Edited February 6, 2025

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Reply from GoHealth

Thanks for your review, Rich! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Verified Customer

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Samuel Scantlebury N/A

Customer Review Video

3 months ago

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Reply from GoHealth

Thanks for your review, Samuel! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Dec. 9th, 2024

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Review Source

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Wendy Lockwood

My Agent Fran M. was Awesome she explained everything to me and I understood real well the best agent that I have ever spoken to I'm all set up and it's going to be amazing with you

1 week ago

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Reply from GoHealth

Thanks for your review, Wendy! We're happy that Fran was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Helma Tulloch

The agent who spoke with me about UHC was very helpful, understanding and precise . She is very knowledgeable about what she is doing. I want to thank her very much for her assistance. God bless.

1 week ago

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Reply from GoHealth

Thanks for your review, Helma! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 6th, 2025

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Michele Baker

I had a great experience talking with Karl he explained everything to me and was very very nice I recommend speaking with him anytime he's very knowledgeable and knows what he's talking about thank you Karl

1 week ago

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Reply from GoHealth

Thanks for your review, Michele! We're happy Karl was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Review Source

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Julie Jarrett

I received good customer support and all my questions were answered respectfully and that made me satisfied.I will refer” a family member real soon to GoHealth plan as well.

1 week ago

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Reply from GoHealth

Thanks for your review, Julie! We're glad that you had such a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Crystal 3

I love how Corbin explained everything! It made understanding my plan and everything I would be getting with it! I love the fact that I no longer have deductibles with my specialist! When you live off of disability every penny counts. Thank you Corbin for everything and for making everything so easy to understand!😊

2 weeks ago

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Reply from GoHealth

Thanks for your review, Crystal! We're happy Corbin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Abel A Arreola

SHe was perfect I was jazzed all the way I was I was all right I was feeling good that she was taking care of me like that sometimes I have a hard time understanding but she made it pretty clear without rushing me we need more people like her she's all right s he's 100% good

2 weeks ago

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Reply from GoHealth

Thanks for your review, Abel! We're happy our agent was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Olivia Larry

I liked the customer service. At first I was apprehensive because of the scams but they reassured me that they were for real. The service was good and they answered my questions and made sure I had the right plan for my needs

2 weeks ago

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Reply from GoHealth

Thanks for your review, Olivia! We're glad that you had such a positive experience working with our team of licensed GoHealth agents and were able to find a plan to suit your needs. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 4th, 2025

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Review Source

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Kim

Justin was awesome ! He explained all aspects of the insurance very well. At the end of our conversation, I can say I understood everything he had explained. It’s really great to have someone to take time and explain and check all avenues for you as I am new to this and now I can rest easy so thanks, Justin.!!

2 weeks ago

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Reply from GoHealth

Thanks for your review, Kim! We're happy that Justin was able to guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Review Source

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Diane Friel

The Representative that worked assisting Me w My health insurance concerns did a very thorough job at transistioning My policy back to the one that actually gave Me much better coverage w the chronic health conditions I have. ~ Thank You, Leshaun J, for outstanding Customer Care @ GO HEALTH! Sincerely, Diane C. F.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Diane! We're happy that Leshaun was able to guide you through the enrollment process and help you find your ideal chronic condition plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Naomi Morris

Go health came to me at a time when I thought I was all set to use my insurance only to find out I wasn't up to date and lagging behind. So make sure you stay on top, and know what is going on at all times. It is very important to you and your health

1 month ago

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Reply from GoHealth

Thanks for your review, Naomi! We're glad that our team of licensed GoHealth agents could guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 24th, 2025

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Janet L

The agent was great, she listened and was very The agent was knowledgeable about the plans. I felt she was trying to help me by explaining different options. She was patient, I am 80yrs and need information presented in a clear tone and she listened. I felt she wanted me to clearly understand the policy features. She listened to me and i felt I could trust her. helping me make the change to a policy.that was best for me.

1 month ago

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Reply from GoHealth

Thanks for your review, Janet! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Review Source

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Charmagne

I was enrolled by Agent Kellene, She treated me with the utmost respect and like family. She was very supportive, helpful and a great listener to my needs. Kellene searched very thoroughly for benefits that were very suited for my every need., She also made sure, I was matched with the best plan. She didn’t rush through anything, I recommend Go Health to everyone. Thank you Kellene for your service and time.

1 month ago

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Reply from GoHealth

Thanks for your review, Charmagne! We're glad that Kellene was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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David Shields

Thank you your excellent service. My representative assisted me with a change of service with the 2025 changes. I am a diabetic and my insulin and other medications increased in cost plus now I no longer pay out funds to insurer. I am on a fixed income so I need all savings that are available. He also helped me with benefits for food. Thank you so much.

1 month ago

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Reply from GoHealth

Thanks for your review, David! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Review Source

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Jaime Estrada

Provided great information in a professional, comprehensive, transparent, caring manner. Any questions I had answers were provided promptly in a polite and easy to understand explanation. I'm glad that I found your services GoHealth has gained my trust. I know I can contact my Go Health representative and trust and understand. Thank you for helping me understand what I needed. I appreciate GoHealth.

1 month ago

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Reply from GoHealth

Thanks for your review, Jaime! We're so happy to hear you had such a positive experience working with our team of licensed GoHealth agents.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 21st, 2025

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Verified Customer

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Review Source

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Robin N/A

Customer Review Video

4 months ago

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Reply from GoHealth

Thanks for your review, Robin! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Nov. 11th, 2024

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Marquerite Crump

I’m just pleased with what you have already accomplished with me this program seems to be amazing and for me so far thank you for your help

4 days ago Edited March 13, 2025

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Reply from GoHealth

Thanks for your review, Marquerite! We're glad that you had a positive experience working with our team of licensed GoHealth agents. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 13th, 2025

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Mary Kuhl

Jackie is the best I've never had rubber at a representative of the patient kind understanding and knowledgeable As her

4 days ago

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Reply from GoHealth

Thanks for your review, Mary! We're happy Jackie could guide you through the enrollment process and help you find your ideal plan fit. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 13th, 2025

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Review Source

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Maxine Bessard

Made it easy to update new information very helpful. I would refer gohealth to anyone that is looking or frustrated with the process. You made it so easy.

1 week ago

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Reply from GoHealth

Thanks for your review, Maxine! We're glad that you had a positive experience working with our team of licensed GoHealth agents.
If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Mar. 10th, 2025

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Review Source

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Julie

This was my first experience with Medicare and it couldn’t have been more painless. You hear horror stories in reference to the process but it took maybe 20 minutes and at the end I was very pleased. Van was wonderful!!

2 weeks ago

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Reply from GoHealth

Thanks for your review, Julie! We're happy that Van was able to guide you through the enrollment process and help you find your ideal plan fit in a timely manner. If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team”

Mar. 4th, 2025

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Timothy Ridley

Trysten was very professional and very experienced. He guided me through everything, piece by piece. I take my hat off to that young man. Thank you Trysten from the bottom of my ❤️!!!! Thank you. Mr. Timothy R.

2 weeks ago

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Reply from GoHealth

Thanks for your review, Timothy! We're happy that Trysten was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Review Source

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Victoria Mejia

Every one I spoke with was so pleasant and patient with me they took very good care of me made experience so comforting I’m so happy I came across your health plan thank you so very much

2 weeks ago

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Reply from GoHealth

Thanks for your review, Victoria! We're glad that you had such a positive experience working with our team of licensed GoHealth agents.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 27th, 2025

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Mary Lee Wright

I really appreciated the time and easy to understand interaction I had with the gentleman on the phone. He answered all my questions and helped me to understand some things I wasn't aware of.

3 weeks ago

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Reply from GoHealth

Thanks for your review, Mary! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 25th, 2025

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Review Source

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Clyde B. Stovall, Jr.

Customer Review Video

3 weeks ago

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Reply from GoHealth

Thanks for your review, Clyde! We're glad that Colleen was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 17th, 2025

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Bonnie King

It was pleasant to have a representative that was knowledgeable and patient and took the time to listen… Answered all questions that I asked… and offered to assist me if I needed him…leaving his phone number… Overall a great interview…

1 month ago

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Reply from GoHealth

Thanks for your review, Bonnie! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 10th, 2025

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Lynda Ann M

My Agent: Moses E. was very Professional. Answered all My Questions in the best to My knowledge. I was very Happy with his Respect, Professional n Explained Everything to Me So I Could Understand What He Was Trying To Tell Me About My New Insurance

1 month ago

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Reply from GoHealth

Thanks for your review, Lynda! We're glad that Moses was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any other questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Francine Baskerville

I had the best insurance agent helping me set up my Medicare advantage plan He was so courteous and very detailed walking me through what benefits would be most beneficial for me I want to thank Shawn Wheeler for caring and making sure my needs were met. Thank You Shawn

1 month ago

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Reply from GoHealth

Thanks for your review, Francine! We're glad that Shawn was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 7th, 2025

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Linda Mitchell

The representative that I talk to was very informative and told me everything that I should expect from my plan. He made me understand everything that my plan had available. I really appreciate all the information that he gave me. Thank you.

1 month ago

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Reply from GoHealth

Thanks for your review, Linda! We're glad that one of our licensed GoHealth agents was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Tammy Rayford

My agent name was Mr. John N. Mr. John N took his time with me explaining the package of Humana Healthcare. Mr. John N was a wonderful agent that listen and explaining all of the different parts of the Humana Healthcare. I give Mr. John N a A+ A+.

1 month ago

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Reply from GoHealth

Thanks for your review, Tammy! We're glad that John was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Gail Carter

When l was put on Medicare last year I was told the program and I want to be on the plan and I wringing this because Kristy M she made me cry with everything she for I wanted her know that has my year so much better she ( priceless)

1 month ago

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Reply from GoHealth

Thanks for your review, Gail! We're glad that Kristy was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Feb. 3rd, 2025

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Don

I’ve just signed up for this plan. It’s hard to review one that I haven’t used, but I like what is offered to me. The representative Eon was just awesome in securing and making sure that I understood what we were doing.

1 month ago

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Reply from GoHealth

Thanks for your review, Don! We're glad that Eon was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Don Candy

Kiante J is a great GoHealth agent! She found my wife and me a better plan right away and saved us $80+ a month. We're in our eighties on fixed income with inflation and taxes gone wild. Give her a raise!! Thank You so much Kiante, Karan and Don C

1 month ago

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Reply from GoHealth

Thanks for your review, Don! We're happy that Kiante was able to find you and your wife your ideal plan fits!

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Brenda Alexander

I am very sorry I was an anthem customer and I was going to switch to go health, but I fell December 27th because they’re paid my Medicare back for the fall. I don’t think it was the right time to change insurance. Thank you, Brenda A.

1 month ago

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Reply from GoHealth

Thanks for your review, Brenda! If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 27th, 2025

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Sandra L Herrick

They were very kind, informed about what I really need in coverage. Very clear and listened to what my concerns were and went over all coverage, and costs Then, summed it all up. Put in a neat package; made sure I was clear on all my contacts,etc.

1 month ago

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Reply from GoHealth

Thanks for your review, Sandra! We're glad that our team of licensed GoHealth agents were able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 24th, 2025

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Terri MacNeil

It was one of the problems I was having, especially with my prescriptions, I couldn’t afford them. I have put important Doctor visits, and Eye visits off, Couldn’t afford to go to the Dentist. Tracie made my life a whole lot better. She was kind and understanding of my situation. Thank You

1 month ago

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Reply from GoHealth

Thanks for your review, Terri! We're glad that Tracie was able to guide you through the enrollment process and help you find your ideal plan fit.

If you have any questions about your Medicare Advantage plan or any plan-specific benefits, please contact our dedicated Member Services team at 1-877-694-3457 or email us at customerservice@gohealth.com. We're always happy to help! - The GoHealth Team

Jan. 23rd, 2025