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Freedom Debt Relief

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9.3

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Mark Kanicki San Angelo, TX

Fees are too high and unpredictable.....

8 months ago

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Reply from Freedom Debt Relief

Hi Mark, we are very sorry to hear that this has been your experience. Our settlement fees are disclosed during enrollment and are a set amount meaning they will never change as you go throughout your program. We always want our members to feel well informed about the status of their program and we encourage you to give us a call at (800) 655-6303 so we can discuss your fee percentage and address any concerns or questions you have.

Jul. 19th, 2023

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

2 years ago

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Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

2 years ago

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Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

2 years ago

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Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

2 years ago

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Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Linda Royston

I feel like I could have done this on my own.

3 years ago

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Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Joey

Don't like yr tactics dealing with the creditors

3 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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John Lucht

Settlement was more than originally owed!

4 years ago

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Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

4 years ago

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Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Delilah

Customer Service Representative and Company takes the customers money

4 years ago

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Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

5 years ago

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Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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shannon

Poor communication getting a structured settlement in place

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

5 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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mine

i am haveing calls that are not good not getting no money

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Amber Patton

They screw people over instead of helping me they make it worse

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Gerald Jamieson Mobile, AL

Worked very quickly to reduce my debt by about 30%

9 months ago

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Reply from Freedom Debt Relief

Gerald, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jun. 21st, 2023

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Kimberly Fyvie Fenton, MI

I really like that they do work pretty fast on my accounts

10 months ago

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Reply from Freedom Debt Relief

Hi Kimberly, we are happy to hear that you're pleased with your progress! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

May. 24th, 2023

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adam barnes

The service is great and good customer service

10 months ago

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Reply from Freedom Debt Relief

Hi Adam, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

May. 19th, 2023

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Tracy

I do not think my debt was so severe but it has been years and I’m still not where I need to be

10 months ago

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Reply from Freedom Debt Relief

Hi Tracy, we would love the opportunity to address the status of your program. We are unable to find your account with the information provided to us by this review. We encourage you to reach out to our customer service team.

May. 19th, 2023

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Noraida Rodriguez

FDR are interviewing with my payments but I am sorry about my credit points

10 months ago

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Reply from Freedom Debt Relief

Hi Noraida, the majority of our clients do see their credit score start to increase about half way through their program.

May. 19th, 2023

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Sheila Skog Auburn, MA

They made it very easy. I am so relieved.

10 months ago

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Reply from Freedom Debt Relief

We are so glad that we can bring you relief, Sheila.

May. 17th, 2023

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Gwen Schafer Mechanicsburg, PA

Like paying off debt. Do not like how long it takes.

11 months ago

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Reply from Freedom Debt Relief

Gwen, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 27th, 2023

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Edgardo Molina

Do not answer my emails. The only answer is...call customer service.

11 months ago

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Reply from Freedom Debt Relief

Hi Edgardo, it takes our team 48 hours to receive emails. If you do not have the time to contact customer service, we encourage you to try our chat feature, it is accessible on your dashboard, you will have opportunity to chat with one of our agents in real time!

Apr. 17th, 2023

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noel rosario Wake Forest, NC

What impressed me was the amount of money I save.

2 weeks ago

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Reply from Freedom Debt Relief

Hi Noel, it is great to hear that you are happy with your savings!

Mar. 22nd, 2024

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Josephine Rizzo McKees Rocks, PA

I liked that they got me my first settlement really fast.

2 weeks ago

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Reply from Freedom Debt Relief

Josephine, so thrilled to receive your feedback about the service thus far. Glad to hear your debt is getting reduced. Keep us posted if you need anything along the way. Thank you, again and have a great day.

Mar. 18th, 2024

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Joann Morton Springfield, MO

Ease of setting up Communication of progress

2 months ago

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Reply from Freedom Debt Relief

Hi Joann, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Feb. 1st, 2024

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Martin Hoover Indianapolis, IN

Very professional and great attentiveness

2 months ago

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Reply from Freedom Debt Relief

Hi Martin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 1st, 2024

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Tim Holts Niles, MI

I love FDR, the people are very friendly and helpful.

11 months ago

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Reply from Freedom Debt Relief

Tim, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 3rd, 2023

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Magdaline Gonzalez St. Petersburg, FL

They work with you on getting accounts resolved.

1 year ago

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Reply from Freedom Debt Relief

Hi Magdaline, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Mar. 28th, 2023

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Jessica Foltz Carlisle, PA

I’m very happy overall with how negotiations are going.

1 year ago

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Reply from Freedom Debt Relief

Hi Jessica, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 28th, 2023

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maranda Brice Birmingham, AL

Customer service is amazing. The service in general is great.

1 year ago

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Reply from Freedom Debt Relief

Hi Maranda, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Mar. 28th, 2023

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Mitch Cedar City, UT

They are friendly and helpful, they provide ease of mind.

1 year ago

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Reply from Freedom Debt Relief

Hi Mitch, our clients are our top priority and ensuring that you feel appreciated and respected is the main goal.

Mar. 28th, 2023

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Janice Walters Grass Lake, MI

Easy to use and people explain things very very well

1 year ago

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Reply from Freedom Debt Relief

Hi Janice, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Mar. 28th, 2023

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Rick Fertig Lake Mary, FL

Great customer service and prompt action on resolving debts

1 year ago

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Reply from Freedom Debt Relief

Hi Rick, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Mar. 28th, 2023

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Kenneth Kuriger

Very responsive worker's easy to talk with

1 year ago

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Reply from Freedom Debt Relief

Hi Kenneth, thank you for sharing your experience with us! Rest assured our customer service team is ready to help whenever you need it!

Mar. 23rd, 2023

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Jorgepraz

Excellent Customer Service. Great Service

1 year ago

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Reply from Freedom Debt Relief

Hi Jorge, thank you for your feedback! We are honored to hear that you are happy with our service efforts.

Mar. 20th, 2023

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a. close Waterloo, IA

Rob B did a great job helping me get started!

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us! We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

Mar. 14th, 2023

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lina alatorre Los Angeles, CA

Very helpful.. Explanatory .. At the end you will be debt free....

1 year ago

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Reply from Freedom Debt Relief

Hi Lina, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 14th, 2023

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Autum Strawder Rochester, NY

Fast working and very friendly communication is easy

1 year ago

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Reply from Freedom Debt Relief

Autum, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Mar. 14th, 2023

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Steven Ridenhour Peoria, AZ

Great to work with & very communicative!

1 year ago

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Reply from Freedom Debt Relief

Hi Steven, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Mar. 6th, 2023

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Alan Weatherly, PA

Easy process and they deliver what they promise!

1 year ago

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Reply from Freedom Debt Relief

Hi Alan! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

Mar. 6th, 2023

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Robin Menard Littleton, MA

very helpful, they explain everything carefully

1 year ago

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Reply from Freedom Debt Relief

Robin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 6th, 2023

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Jennifer Goldsmith

Very helpful, friendly and caring and respectful

1 year ago

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Reply from Freedom Debt Relief

Hi Jennifer, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.

Mar. 6th, 2023

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Morena Richmond, CA

They are very efficient and responsable good people

1 year ago

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Reply from Freedom Debt Relief

Hi, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or [email protected] for any additional help you may need.

Mar. 6th, 2023

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Julie Banjo Baltimore, MD

100% customer service ,really appreciate

1 year ago

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Reply from Freedom Debt Relief

Hi Julie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Mar. 3rd, 2023

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Iris Martinez Winston-Salem, NC

that they were always a phone call away.

1 year ago

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Reply from Freedom Debt Relief

Hi Iris, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 28th, 2023

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Joseph Banks Charlotte, NC

I like them cause they was straight forward no sales

1 year ago

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Reply from Freedom Debt Relief

Hi Joseph, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Feb. 28th, 2023

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Tommie Hargrove Philadelphia, PA

Like that you guys are getting things done!!

1 year ago

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Reply from Freedom Debt Relief

Hi Tommie, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Feb. 28th, 2023