Name: Freedom Debt Relief
Rating: 4.8

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Anonymous

started good but did not end well, they don't do well with time sensitive cases

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you've had a negative experience and we'd like an opportunity to review your account with you and hopefully resolve any concerns you may have. Could you please provide us with the contact information associated with your program in a private message and we will have a member of our team reach out to you? Thank you.

Jun. 13th, 2019

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Anonymous

Little diappointed to find out how much you take first

5 years ago

Reply from Freedom Debt Relief

Thank you for providing your feedback. We are sorry to hear that you were disappointed with our fee schedule. We would love the opportunity to speak with you about your account, please message us your contact information so we can discuss your concern. Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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J. Lea Callaway

Not at all positive, why am I still receiving phone calls from credit card companies...

5 years ago

Reply from Freedom Debt Relief

We're very sorry to hear of your frustrations, Ms. Callaway. Rest assure that once we begin to negotiate and settle the enrolled balances, the creditor calls will eventually cease. Until then, we've provided some helpful tips and tools on your Client Dashboard at that speak on how to handle the creditor calls you're receiving. We would also like an opportunity to directly address the concerns you're having at this time. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

May. 29th, 2019

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Anonymous

Not happy yet, still waiting for negotiations

5 years ago

Reply from Freedom Debt Relief

We are sorry to hear of your disappointment in the amount of time it takes to negotiate and settle an account balance. Please understand that it takes time for funds to accumulate in the dedicated account from the scheduled monthly deposits. Once a sufficient amount of funding is available, our negotiation process can then begin.

We understand that our newer clients tend to have concerns in the earlier stages of our program. That is why we are available 7 days a week to address these concerns and provide plans of action. If you have any questions regarding your graduation path or your account in general, please reach out to our client services team at (800)655-6303 or via email at . You can also view your graduation path when logged onto your client dashboard at .

Please let us know how we can continue to support you on this journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 8th, 2019

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C D Simion Sr

Wasn't what I was told about the EXPENSIVE FEES BEING CHARGED.

5 years ago

Reply from Freedom Debt Relief

Hello CD Simion,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 25th, 2019

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Anonymous Tipton, OK

good but a slower process than I was informed

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback and apologize if the details of our program were not clearly conveyed to you. Each client's experience is different. However, we estimate that a client should she his/her first settlement within the first 4 to 6 months of being enrolled in our program. However, if you have questions about your graduation path, client services is available 7 days a week to assist. We can be reached by calling (800)655-6303 or via email at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Linda Townzen

The creditors are really hounding me after 7 months.

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear you are still receiving creditor calls this far into our program, Ms. Townzen. We imagine this to be extremely frustrating for you. Please know these calls will not continue your entire duration with us. As we settle your accounts, you should receive fewer and fewer creditor calls until they eventually cease all together.

Keep in mind, Ms. Townzen, speaking with the creditors is not a requirement of our program. Being that a balance is owed to them, they do have the right to attempt collection efforts. However, we anticipate the creditor calls will eventually stop.

We are here to support you on this journey! Please feel free to contact client services regarding any concerns you're having. You can also view the helpful videos located on your client dashboard at . These videos specifically speak to how to handle the creditor calls you're receiving.

Please let us know if you have any other questions or concerns we can assist with at this time. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 14th, 2019

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rick

the feds are high and the process very slow and also they gave me bad advice on one of my accounts

5 years ago

Reply from Freedom Debt Relief

We're so sorry to hear that you've had a negative experience, Rick. Could you please send us your contact information in a private message so we can have a member of our team reach out to you? We hope to work together to resolve your concerns.

Jan. 17th, 2019

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Jerry Fallat

average because of a lack of communication

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Jerry. We're sorry to hear that you feel like there is not enough communication in regards to your progress but did you know that we have a client dashboard that's available to you 24/7? It's a great tool that you can use to track your progress. We also have a top tier client services team that's always ready to answer any questions you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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37042

Not too good when I needed them the most they let me down and forced me into bankruptcy

5 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you are disappointed with our company. We always have the best interest for our clients and at the end of the day, we want our clients to become debt free! We never want our clients to feel like they are alone. Please allow us to review your account with you and resolve the concerns you are having. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Marianne Borders

In the beginning it was great, then it kept changing.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

6 years ago

Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

6 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Robert Sutton Pinellas Park, FL

Very professional and efficient. would recommend to anyone.

8 months ago

Reply from Freedom Debt Relief

Hi Robert, thank you for sharing your experience with us. We are honored to hear you would recommend us to your friends and family!

Feb. 8th, 2024

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Samuel Armendariz Fort Worth, TX

They’ve helped reduce my problems fast!!

8 months ago

Reply from Freedom Debt Relief

Hi Samuel, we are happy to hear that we have been able to relieve some of the stress you were feeling. Keep up the great work!

Feb. 8th, 2024

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tonya graham Pittsburgh, PA

The Rep was very good she took everything I need it.

9 months ago

Reply from Freedom Debt Relief

Hi Tonya, it is great to hear that you had a good experience with our team. Keep up the great work !

Feb. 1st, 2024

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Anthony Sponseller Indianapolis, IN

So far so good I am paying a lot less using this company

9 months ago

Reply from Freedom Debt Relief

Hi Anthony, we are happy to hear that you are happy with your savings!

Feb. 1st, 2024

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Martin Hoover Indianapolis, IN

Very professional and great attentiveness

9 months ago

Reply from Freedom Debt Relief

Hi Martin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 1st, 2024

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Shakara Pryce

Very helpful. Explained clearly what was being done.

9 months ago

Reply from Freedom Debt Relief

Hi Shakara, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Jan. 29th, 2024

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Richard Brousseau Severn, MD

Working fast and got right on the job I can’t believe it

9 months ago

Reply from Freedom Debt Relief

Hi Richard, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 29th, 2024

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Steven Shapiro Scranton, PA

I have no issue with them at all I’m fairly impressed

9 months ago

Reply from Freedom Debt Relief

Hi Steven, thank you for allowing us the opportunity to partner with you!

Jan. 29th, 2024

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Claudia J Coronado Little Rock, AR

Love the communication and help thank you.

9 months ago

Reply from Freedom Debt Relief

Thank you Claudia, we look keeping in touch!

Jan. 29th, 2024

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CHRISTY Lindley South Bend, IN

Everything was great. Always answered me.

9 months ago

Reply from Freedom Debt Relief

Hi Christy, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Jan. 27th, 2024

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Guadalupe Mendoza El Paso, TX

Fast service and very reliable! Thank you!

9 months ago

Reply from Freedom Debt Relief

Hi Guadalupe, than you for sharing your experience with us. We are happy to be able to be your support system through this process.

Jan. 22nd, 2024

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Sandra Lloyd Orlando, FL

I like their promptness and their quick actions. Very good!

9 months ago

Reply from Freedom Debt Relief

Sandra, thank you for sharing your smooth experience with us! Please let us know how we can continue to support you!

Jan. 23rd, 2024

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Larry Landry Plaquemine, LA

satisfied for! jessie v awesome service

9 months ago

Reply from Freedom Debt Relief

Hi Larry, thank you for sharing your experience with Jessie! We are extremely happy to hear that your needs have been met and that you received an experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!

Jan. 22nd, 2024

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Terry Anderson

They have great services and will recommend them to anyone

9 months ago

Reply from Freedom Debt Relief

Hi Terry, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

Jan. 22nd, 2024

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Luis R Passano Queens, NY

Very eficient, proffesional work, I love

9 months ago

Reply from Freedom Debt Relief

Hi Luis, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Jan. 22nd, 2024

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Johnny

Have always been very understanding and very helpful

9 months ago

Reply from Freedom Debt Relief

Hi Johnny, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Jan. 22nd, 2024

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JasonBune Jason Buffalo, NY

It was fast and easy nice people and great care

9 months ago

Reply from Freedom Debt Relief

Hi Jason, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Jan. 11th, 2024

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Gma Long Beach, MS

Ease of getting my debt under control and great emplyees.

9 months ago

Reply from Freedom Debt Relief

Hi, we are happy to hear that we have been able to provide you with relief! Keep up the great work!

Jan. 11th, 2024

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Lawrence Noel Marrero, LA

I'm be garnish by Republic Finance and when I look at my dashboard it's saying that freedom is negotiating with them O don't understand

10 months ago

Reply from Freedom Debt Relief

Thank you for bringing this to our attention Lawrence. An account specialist will be reaching out to address your concerns.

Jan. 11th, 2024

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C.Mcliechey

I like how quickly my first settlement came through.

10 months ago

Reply from Freedom Debt Relief

Congrats on the first settlement! We cant wait for the next one!

Jan. 8th, 2024

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Corey Caldwell Coeur d'Alene, ID

Linda was very nice and informative. Thank you

10 months ago

Reply from Freedom Debt Relief

Hi Corey, thank you for sharing your wonderful experience with our exceptional team member, Linda! Please let us know how we can continue to support you in your journey to financial freedom.

Dec. 29th, 2023

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Frank Rivera

They are always available to answer questions.

10 months ago Edited September 23, 2024

Reply from Freedom Debt Relief

Hi Frank, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Dec. 29th, 2023

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Jesús Fontes San Antonio, TX

I really like the way customer service help all the time

10 months ago

Reply from Freedom Debt Relief

Hi Jesus, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Dec. 29th, 2023

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Jeannie Cummings Ardmore, OK

The process is going well. Lots of support and direction given. So far so good.

10 months ago

Reply from Freedom Debt Relief

Hi Jeannie, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Dec. 29th, 2023

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Reggie Orr

Impactful results in a short amount of time!

10 months ago

Reply from Freedom Debt Relief

That is awesome, Reggie! We are so happy you are happy with your results! Keep up the great work.

Dec. 22nd, 2023

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Barwako Hassan North Reading, MA

they are grade at getting in contact with you.

10 months ago

Reply from Freedom Debt Relief

Wonderful to hear, Barwako! Thank you for trusting us!

Dec. 22nd, 2023

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Noel Lauer Lincoln, NE

Zero email noise from FDR as long as I stayed on my plan.

10 months ago

Reply from Freedom Debt Relief

Hi Noel, it is great to hear that you stayed committed to the plan we put in place for you!

Dec. 15th, 2023

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Stephanie McDougle Birmingham, AL

Love the Customer service & how they work with you.

10 months ago

Reply from Freedom Debt Relief

Hi Stephanie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Dec. 15th, 2023

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Wayne Faircloth Randleman, NC

Great work and keep me informed on all debts

10 months ago

Reply from Freedom Debt Relief

Hi Wayne, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Dec. 15th, 2023

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TruNorth Entertainment Las Vegas, NV

Great service great patient company! Really communicative!!

10 months ago

Reply from Freedom Debt Relief

We appreciate you taking the time to share your experience with us and for trusting us to help keep you on track to reach your goals! Keep up the great work.

Dec. 5th, 2023

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Mercedes cooke San Francisco, CA

Very helpful and kind. Very informative.

11 months ago

Reply from Freedom Debt Relief

Hi Mercedes, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Nov. 30th, 2023

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Sandra Thomas Louisville, KY

Thorough and keeps me informed on all negotiations

11 months ago

Reply from Freedom Debt Relief

Hi Sandra, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Nov. 30th, 2023

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William Adams Middletown, NY

The process was easy and the videos are very helpful!

11 months ago

Reply from Freedom Debt Relief

Hi William, we are so happy to hear that you have found our resources helpful! We are actively looking for ways to make our client experience hassle free!

Nov. 29th, 2023

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Debra Beeson

People are real nice I can understand them

11 months ago

Reply from Freedom Debt Relief

Thank you, Debra! We love hearing this and appreciate you sharing your experience with us!

Nov. 15th, 2023