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Freedom Debt Relief

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9.9

Overall Score

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Sandra DeStaffany

It is taking too longer to get debts into settlement and I was not given enough info up front about how much this would cost me.

1 year ago

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Reply from Freedom Debt Relief

Hello Sandra, we are sorry to hear that you feel we did not thoroughly explain settlement fees to you. An account specialist will be reaching out to address your questions.

Feb. 15th, 2025

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Terry A Killian

Able to do online quickly and effectively. Needed to to stop automatic payments sooner. 😃 😊

1 year ago

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Reply from Freedom Debt Relief

Hi Terry, thank you for sharing your experience! We are glad to hear the online process was convenient for you!

Jan. 28th, 2025

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Jessica Ward

Easy to talk to, web site easy to navigate. Contacting service is easy not difficult like others

1 year ago

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Reply from Freedom Debt Relief

Hi Jessica, thank you for sharing your experience with our team and your feedback about our resources! Thank you for choosing FDR!

Jan. 28th, 2025

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Alice

You guys have helped me so much appreciate all I've learned from you all and the program

1 year ago

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Reply from Freedom Debt Relief

Hi Alice, we are happy to hear that you have been able to learn from the program so you can apply it later on in your financial decisions! Thank you for choosing FDR!

Jan. 28th, 2025

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Julie Vogan

It’s a slow process but I feel better knowing that Freedom is handling my debts.

1 year ago

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Reply from Freedom Debt Relief

Hi Julie, thank you for sharing your experience with us. Keep up the great work!

Jan. 20th, 2025

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Larry D Jensen

Customer Review Video

1 year ago

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Reply from Freedom Debt Relief

Hi Larry, thank you for sharing your experience. We are happy to hear that we have been able to assist you!

Jan. 14th, 2025

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Zoe A Vannier

So nice and caring and easy to work with! Makes you feel better each time they pay off a debt

1 year ago

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Reply from Freedom Debt Relief

Hi Zoe, thank you for sharing your satisfaction with our team !

Jan. 14th, 2025

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Emaema Ema

They have been helping me a lot with all the process. I’ve haven’t had any problems.

1 year ago

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Reply from Freedom Debt Relief

Hi, thank you for your review!

Jan. 13th, 2025

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Lacey P

Takes forever to get someone on the phone. I also noticed while they pay down accounts I am still being charged fees for late and interest

1 year ago

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Reply from Freedom Debt Relief

Hi Lacey, thank you for your feedback. Your creditors will continue to add these fees as part of your original agreement with them, but once your accounts are in a secured settlements, the fees and interest will stop. We encourage you to reach out to customer service if you have further questions regarding your balances.

Jan. 13th, 2025

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Edward Madrid

I am getting my credit back in line by paying off these debts that I thought were impossible.

1 year ago

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Reply from Freedom Debt Relief

Hi Edward, we are happy to hear about your experience and success! Thank you for choosing FDR!

Jan. 8th, 2025

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Patricia Beach

Once the process started I was able to feel less stress and look forward to to my future.

1 year ago

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Reply from Freedom Debt Relief

Patricia, thank you for trusting us in your journey towards a debt-free future!

Jan. 8th, 2025

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James Tilmon

Great company fast service and they keep you informed about the status of your account

1 year ago

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Reply from Freedom Debt Relief

Hi James, thank you for sharing your experience with us!

Jan. 8th, 2025

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Corey Cook

Awesome service and most of all I am always updated and informed of everything that's going on.

1 year ago

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Reply from Freedom Debt Relief

Corey, we are glad to hear that you are satisfied with our updates!

Jan. 8th, 2025

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Skippy Vega

I recommend this company they will make sure your debts are taken care of. You won’t regret it.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your recommendation!

Jan. 8th, 2025

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linda lane

I may not answer all the time, but you guys are doing a bang-up job. Thank you.

1 year ago

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Reply from Freedom Debt Relief

Linda, thank you for your wonderful review!

Dec. 17th, 2024

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Brian Brewer

They do all the work. It makes my life easier. They take payments from my bi-weekly checks

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Brian!

Dec. 17th, 2024

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Virginia Lovato

Friendly people and explain perfectly well how this works great help to get my debts down and off

1 year ago

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Reply from Freedom Debt Relief

Virginia, so glad you found peace when joining our family. We appeciate your feedback and allowing us to collaborate along your finanical journey. Thank you again and if you need anything please let us know.

Dec. 19th, 2024

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Diana reyes vargas

I liked the service grant was very helpful and knowledgeable he was very explanatory thank you

1 year ago

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Reply from Freedom Debt Relief

Hi Diana, we are happy to hear that you feel comfortable with the information provided by our team!

Dec. 6th, 2024

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Daniel Lopez

Great program, nice people to talk to but hard for me to learn how the first payment comes out of my account

1 year ago

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Reply from Freedom Debt Relief

Daniel, we are happy to hear that you are happy with our service. We encourage you to reach out to our customer service team to obtain the details of your automatic drafts or log in to your dashboard to obtain the date of your first deposit! Thank you for choosing FDR!

Dec. 4th, 2024

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Cynthia Chapa

I love this program. If you plan to file for bankruptcy, don't, this program will help you.

1 year ago

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Reply from Freedom Debt Relief

Cynthia, thank you for sharing your experience and for recommending us!

Dec. 4th, 2024

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Joy

Fantastic! Ever lowest monthly instalment. Big helps for us. Highly recomended!

1 year ago

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Reply from Freedom Debt Relief

Thank you for your wonderful review, Joy!

Dec. 3rd, 2024

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Kelley Camacho

Very fast and easy. I love their professional attitudes and they're great to work with.

1 year ago

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Reply from Freedom Debt Relief

Hi Kelley, thank you for sharing your wonderful experience with our team! Please let us know how to continue to support you!

Dec. 4th, 2024

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Tammy Gaspard

I appreciated the process and commitment to get my credit back in good standing.

1 year ago

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Reply from Freedom Debt Relief

Keep up the great work, Tammy, your hard work will begin to pay off soon!

Dec. 4th, 2024

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Nathaniel Arnold

They were upfront honest reliable and respectful. They helped in every way possible.

1 year ago

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Reply from Freedom Debt Relief

Nathaniel, it is great to hear that we have been able to meet your expectations!

Nov. 22nd, 2024

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Susan McCandless

I like that FDR keeps me in the loop on everything that is happening with my account.

1 year ago

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Reply from Freedom Debt Relief

Susan, thank you for your review!

Nov. 18th, 2024

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Richard Slack

The very friendly and knowledgeable support from the support line and the hours of service.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your review, Richard!

Nov. 7th, 2024

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Rochelle L Haines

Haven't even made my first deposit. Too soon to really know how much this will save me

1 year ago

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Reply from Freedom Debt Relief

Hi Rochelle, welcome to your program!

Nov. 6th, 2024

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Mistie Lamb

The customer service was outstanding. The customer rep I worked with was amazing in explaining everything to me.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Mistie! We’re thrilled to hear that our customer service team provided you with outstanding support and clear explanations. Your satisfaction is our priority, and we’re here to help you every step of the way!

Oct. 29th, 2024

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Daniel Alcala

Negotiators are great at what they do. Thank you for your help, and the team that make it happen

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Daniel! We're glad to hear that our negotiators have made a positive impact on your experience. Your satisfaction is our priority, and we're here to support you every step of the way!

Oct. 29th, 2024

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Sue P

I have not heard a word from anyone from the organization in WEEKS!! I would appreciate someone checking on ocassionally.

1 year ago

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Reply from Freedom Debt Relief

Hi Sue, we appreciate your feedback. We encourage you to reach out to our customer service team when you have questions about your program or would like an update. Your dashboard is also a resource to keep you updated with your program. Thankyou for choosing FDR and please let us know how we can continue to support you.

Oct. 22nd, 2024

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Cathy Kibbons

I really like how they communicate and get you the best program that works for you

1 year ago

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Reply from Freedom Debt Relief

Cathy, thank you for trusting us!

Oct. 22nd, 2024

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Rhonda Blythe

I'm am so grateful for Freedom Debt relief they are such a blessing in helping me get my debt paid

1 year ago

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Reply from Freedom Debt Relief

Hi Rhonda, thank you for sharing your experience with us and thank you for choosing FDR!

Oct. 22nd, 2024

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P Hickman

The onboard process was smooth and simple. Limited communication since that process. I would like to see a overall plan from FDR

1 year ago

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Reply from Freedom Debt Relief

Hi, thank you for your feedback. We encourage you to keep track of your program on your dashboard or reach out to our customer service team to answer any questions you have. Please let us know how we can continue to support you!

Oct. 10th, 2024

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Robert Smith

very service easy to understand how this works to pay off a debt one at a time very satisfied

1 year ago Edited May 21, 2025

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Reply from Freedom Debt Relief

Thank you for your feedback, Robert! We’re so glad to hear that we were able to take over and handle the work for you after you reached out. It’s great to know that our process helped you pay off your debts quicker. Making things easier for our clients is what we strive for, and we’re happy that you had a smooth experience. If you need any more assistance along the way, we’re always here to help. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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tlkane3

Excellent customer service and they were there to solve a problem with one of my creditors.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your feedback about our team!

Oct. 22nd, 2024

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Donna Roberts

I like the low monthly payment. I also like the customer service reps that I have talked to so far.

1 year ago

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Reply from Freedom Debt Relief

Hi Donna! It's great to hear that you're happy with the low monthly payments and the customer service you've received! We're here to make sure everything goes smoothly and provide the support you need throughout the process. If you ever have more questions or need assistance, don't hesitate to reach out. Thank you for sharing your positive experience!

Oct. 2nd, 2024

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Joe Molina

They’re always trying their best that customers will be happy and satisfied. A great hope..

1 year ago

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Reply from Freedom Debt Relief

Joe, thank you for your kind words!

Oct. 22nd, 2024

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Terri Fincher

Amber helped me so much because I was having trouble with my email account she’s wonderful.

1 year ago

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Reply from Freedom Debt Relief

Hi Terri, we are happy to hear that Amber was able to help with your dashboard! Please let us know how we can continue to support you!

Oct. 17th, 2024

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GalxyStar_Gaze

Freedom relief has been easy and amazing! I enjoy them representing me and helping me.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback! We’re so glad to hear that your experience with Freedom Debt Relief has been easy and amazing. It’s great to know that you feel represented and supported by our team. Your satisfaction is our top priority, and we’re here to continue assisting you on your journey to financial freedom. If you ever need anything, don’t hesitate to reach out. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Luis

Knowledgeable, caring Staff. Never have I spoken to representative with so much care.

1 year ago

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Reply from Freedom Debt Relief

Luis, thank you for sharing your satisfaction about working with our team! Keep up the great work!

Sep. 19th, 2024

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Jody Lockridge

Thank you for helping me with my debt. Less than 2 weeks and already have my first settlement.

1 year ago

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Reply from Freedom Debt Relief

That's fantastic to hear, Jody! We're glad we could help you reach your first settlement so quickly. We're excited to continue working with you toward becoming debt-free!

Sep. 19th, 2024

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stackum100

Staff members are very friendly and very informative of what to do and how the website works

1 year ago

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Reply from Freedom Debt Relief

Thank you for your feedback! We're delighted to hear that our staff has been friendly and informative. We're here to help you navigate the process and make your experience as smooth as possible!

Sep. 19th, 2024

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Daniel “Pinche” Lopez

Everybody is willing to help me with my debt. Friendly and informative. Thanks to all involved.

1 year ago

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Reply from Freedom Debt Relief

Daniel, thank you for your kind words! We will ensure our team gets your words of encouragement. Keep up the great work and thank you for choosing FDR!

Sep. 19th, 2024

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Lourdes L. Benito

I liked this company, always updated me about the settlement of some of my account. Very satisfied

1 year ago

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Reply from Freedom Debt Relief

Lourdes, we appreciate your review and are happy to hear that our team has met your needs! Thank you for choosing FDR!

Sep. 19th, 2024

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HAROLYN JOSEPH

The process has been good and I feel that I am making some progress to my future.

1 year ago

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Reply from Freedom Debt Relief

Harolyn, congratulations on your progress! Keep up the great work, we are here to support you every step of the way!

Sep. 19th, 2024

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Glenda

i am having a hard time with all the calls for not paying my bills i get at least 10 a day it is nerve racking

1 year ago

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Reply from Freedom Debt Relief

Glenda, we understand creditor calls can be overwhelming, which is why we have several resources on your dashboard to help guide you through those difficult conversations. We encourage you to reach out to our customer service team as well to answer any other questions you have about your program and creditor calls.

Sep. 19th, 2024

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Olivia Wetzel

I have sent a message to customer service to ask to speak with an agent and no response. I have a lot of questions but it has been difficult to get in contact with someone.

1 year ago

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Reply from Freedom Debt Relief

Olivia, we are sorry to hear about your challenges when trying to contact our team. An account specialist will be reaching out to address your concerns.

Sep. 19th, 2024

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Terah Garcia

Thank you! I truly appreciate you and definitely have learned my lesson with credit.

1 year ago

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Reply from Freedom Debt Relief

Terah, thank you for sharing your experience with us! We are happy to hear that you are satisfied with our service!

Sep. 12th, 2024

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Roy Jerrolds

Freedom Debt Relief is already working on three of my credit cards to resolve them.

1 year ago

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Reply from Freedom Debt Relief

Roy, we are happy to hear about your progress! Keep up the great work!

Sep. 11th, 2024

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George sarantis

hi I am happy that everything is going well and hope to settle all my debts and start anew

1 year ago

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Reply from Freedom Debt Relief

Hi George, we are excited to help you achieve your goal of becoming debt free and starting a new life!

Sep. 11th, 2024