Name: Freedom Debt Relief
Rating: 4.7

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David Rector Birmingham, AL

so far 2 stars . unable to communicate properly and will absolutely not answer questions i’ve repeatedly i asked so will be closing this program and going to NDR

5 months ago

Reply from Freedom Debt Relief

Hi David, we are sorry to hear our program was not a good fit for you. It seems like your request has already been processed. Thank you for your feedback.

Apr. 11th, 2023

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Jeanne Woelfel Haverhill, MA

Timely and easily payable through my bank account

5 months ago

Reply from Freedom Debt Relief

Hi Jeanne, we are happy to hear the deposit process has been convenient for you! Please let us know how we can continue to support you!

Apr. 10th, 2023

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Lynn Bayless Sevierville, TN

I was very apprehensive you might even say ashamed of using a service like this. I was made to feel at ease and encouraged.

5 months ago

Reply from Freedom Debt Relief

Hi Lynn, rest assured we will be here every step of the way and will continue to encourage you in your journey!

Apr. 11th, 2023

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Kevin Munk San Antonio, TX

They have done a great job with my debt. Saved me a lot of money and hassle.

5 months ago Edited August 23, 2023

Reply from Freedom Debt Relief

Hello Kevin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 11th, 2023

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Oscar Navarrete Tucson, AZ

Freedom debt relief is a excellent choice to resolve all your financial debt! It's unbelievable how efficient this company is I utilized all their tools to eradicate my debt FDR is Awesomeness!!!💖

5 months ago

Reply from Freedom Debt Relief

Hi Oscar, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Apr. 11th, 2023

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Susan Maloney Greenfield, MA

All y’all have been nothing but professional and supportive. I struggle at this time in life with talking to and meeting people. Even a phone call or an email is difficult. But that has not stopped FDR from doing what they do best… helping people who are as lost as I am today! Love y’all for what you do!! Susan Maloney

5 months ago

Reply from Freedom Debt Relief

Hi Susan, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

Apr. 11th, 2023

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T G

It's a patient game, but FDR really negotiates for you to get the best settlement/debt relief. I'm so grateful to have them helping on my behalf.

5 months ago

Reply from Freedom Debt Relief

Hi, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 11th, 2023

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John Perry Jr Easton, MD

So far so good, majority of my larger balances have settled.

5 months ago

Reply from Freedom Debt Relief

Hi John, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

Apr. 11th, 2023

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Maurice Scott jr NC

I like everything about this program. Customer service is really helpful

5 months ago

Reply from Freedom Debt Relief

Hi Maurice, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 11th, 2023

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Jennifer Wilson Tallahassee, FL

Freedom Debt Relief is working hard negotiating with my creditors to get the best payment possible.

5 months ago

Reply from Freedom Debt Relief

Hello Jennifer, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Apr. 11th, 2023

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Verified Customer

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Richard Clinton, IA

Overall great experience, however law firm screwed up and tried to run through 2 at same time. They fixed it but it caused me to pay 100% on one of the debts.

5 months ago

Reply from Freedom Debt Relief

Hi Richard, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 11th, 2023

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Abby Ashton St. Petersburg, FL

I love FDR, they have made the process so easy, and reduced major debt for me!

5 months ago

Reply from Freedom Debt Relief

Hi Abby, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Apr. 11th, 2023

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Charles Stone Los Angeles, CA

It is nice to know I have someone to help chip away at my debts and help develop peace of mind.

5 months ago

Reply from Freedom Debt Relief

Hi Charles, we are excited to see your progress! Please let us now how we can continue to support you!

Apr. 17th, 2023

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Derek Morin

Happy with results so far! Settlement with One Main Financial satisfying.

5 months ago

Reply from Freedom Debt Relief

Hi Derek, congratulations on your first settlement! We are excited to get you the best results across all of your accounts!

Apr. 17th, 2023

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Verified Customer

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Lynda Lincoln, NE

What I ultimately saved in settlements was pretty much or at least close to the fees and other expenses charged by Freedom Debt Relief. As of this review, it has been 4 1/2 years since I signed up with FDR and there are still two accounts to settle. The reason they haven't been settled yet, according to FDR, is that the accounts haven't been deliquent long enough and/or not enough funds have accumulated to settle. Yet, there is enough money in my account to pay them what is actually owed and not even try for a settlement. I have questioned this several times asking why they continue to collect money from me when there's already enough collected and what are they going to do with money left over after settlement, if that ever happens? According to them, they will refund it to me; however, in the meantime, they have the use of my money free. They are not paying me interest. I just want to be done!

5 months ago

Reply from Freedom Debt Relief

Lynda, we are sorry to hear you feel this way. There could be many reasons why those accounts have not been settled. We would love the opportunity to speak with you, unfortunately we are unable to contact you with the information provided. Regarding your funds, we will return any funds that are not used for settlement fees, monthly fees, or for settlement payment plans. As a reminder, we only charge our settlement fee for accounts we settled, if accounts have not been settled, we have not collected a fee for those accounts. Another thing to keep in mind, your dedicated account is not a savings account, therefore interest will not and has not ever accrued. We encourage you to reach out to our customer service team to discuss your options.

Apr. 17th, 2023

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Edgardo Molina

Do not answer my emails. The only answer is...call customer service.

5 months ago

Reply from Freedom Debt Relief

Hi Edgardo, it takes our team 48 hours to receive emails. If you do not have the time to contact customer service, we encourage you to try our chat feature, it is accessible on your dashboard, you will have opportunity to chat with one of our agents in real time!

Apr. 17th, 2023

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Cesar Clemente Rivera

Very good to make business and get out off Debt

5 months ago

Reply from Freedom Debt Relief

Hi Caesar, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 17th, 2023

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Jessie Dunnaway

I have been very pleased with the folks at FDR and their ability to help me resolve some debt. One card down! Looking forward to the next one resolved! I am thanking God for the help I have received!

5 months ago

Reply from Freedom Debt Relief

Hi Jessie, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

Apr. 17th, 2023

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Jane Lawless Orlando, FL

The company has been great with helping me

5 months ago

Reply from Freedom Debt Relief

Hi Jane, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Apr. 17th, 2023

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Michael Gilbert Waterbury, CT

Treated like a Human Being,and Respected.

5 months ago

Reply from Freedom Debt Relief

Hi Michael, our members are our top priority and ensuring that you feel appreciated and respected is the main goal.

Apr. 17th, 2023

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max callejas Kerman, CA

I am very happy with the success my account is having. Making great progress so far.

5 months ago

Reply from Freedom Debt Relief

Hi Max, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Apr. 17th, 2023

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Paul A Christensen Gary, SD

5 months ago

Reply from Freedom Debt Relief

Paul, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Apr. 17th, 2023

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Chris Mccall O'Fallon, IL

I like how they help you but your still in control. If I’d don’t want to settle we don’t have to and they keep fighting. Hurts your credit a little bit but not as bad a bankruptcy. Gives you a do over in life to start again fresh.

5 months ago

Reply from Freedom Debt Relief

Hi Chris, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Apr. 17th, 2023

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William Emfinger Tucson, AZ

Very easy to enroll the people help you understand the program and how it works. Very good about giving updates on your progress

5 months ago

Reply from Freedom Debt Relief

Hi William, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Apr. 17th, 2023

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Roman Aguilar

I’m so excited that I can start having my debt paid. Freedom is fast to negotiate I have nothing bad to say.

5 months ago

Reply from Freedom Debt Relief

Roman, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Apr. 17th, 2023

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VICKIE Kansas City, KS

I was very happy that they were able to settle my debt with my financial institute where i have my checking account. Took my worries away.

5 months ago

Reply from Freedom Debt Relief

Vickie, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 17th, 2023

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Jeannette Thompson Cleveland, TX

I like that I started with Freedom Debt Releif. They have taken great strides with helping me with my debt problem. I love the work they are doing for me. . So far so good. Keep up the great work. Thanks a lot

5 months ago

Reply from Freedom Debt Relief

Hi Jeannette, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 17th, 2023

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SUSAN Phoenix, AZ

Excellent customer service from everyone!

5 months ago

Reply from Freedom Debt Relief

Hi Susan, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

Apr. 17th, 2023

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Joyce Blocker Lafayette, LA

Customer service is always friendly and I can always count on them to answer any questions I may have.

5 months ago

Reply from Freedom Debt Relief

Hi Joyce, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email [email protected]. Thank you for choosing Freedom Debt Relief!

Apr. 17th, 2023

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juan lopez Houston, TX

They did what they said they could do. It didn't take as long as I thought it would take. Still have a couple of more to go and hopefully will get the same results if not better.

5 months ago

Reply from Freedom Debt Relief

Hi Juan, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 17th, 2023

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Jeffery Dawson

As scary as it is to just let go,freedom debt relief has taken that scare away and assure you that things will be back to normal in no time.

5 months ago

Reply from Freedom Debt Relief

Jeffery, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

Apr. 17th, 2023

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Roger Franks Tupelo, MS

It takes to long for freedom to contact my debtors

5 months ago

Reply from Freedom Debt Relief

Hi Roger, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

Apr. 17th, 2023

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Marian Story

The process takes longer than expected. Some things were hard to understand, but now it's better.

5 months ago

Reply from Freedom Debt Relief

Hi Marian, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Apr. 17th, 2023

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Sydney Clarksville, TN

They are very helpful with every step of the way!

5 months ago

Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our team, Sydney. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!

Apr. 17th, 2023

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Schyler McGuire Schenectady, NY

Amazing! Working with freedom debt has been easy and such a wonderful experience..I was a bit skeptical at first but after seeing results, I don’t regret choosing freedom debt!

5 months ago

Reply from Freedom Debt Relief

Schyler, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.

Apr. 17th, 2023

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Ervin Dennis TX

A very professional, and transparent Finanical debt relief company.

5 months ago Edited September 15, 2023

Reply from Freedom Debt Relief

Hi Ervin, we are happy to hear that our program provides you with the peace of mind that you need to be comfortable with the decision that you made to work with us!

Apr. 17th, 2023

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Sandra

How my account is handled kept up to dTe

5 months ago

Reply from Freedom Debt Relief

Sandra, thank you for your review. Rest assured we will continue to work hard on your behalf!

Apr. 26th, 2023

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Christine mercer Tampa, FL

I love everything about f d r everyone is professionand very nice

5 months ago

Reply from Freedom Debt Relief

Christine! Thank you! We love being your partners!

Apr. 26th, 2023

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Verified Customer

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Anonymous

I started working with Freedom Debt Relief 3 years ago. They are very accomodating. Whatever issues or concerns I have, they are able to answer my questions.

5 months ago

Reply from Freedom Debt Relief

We look forward to you accomplishing your goals!

Apr. 26th, 2023

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ERIKA HEIM Ridge, NY

I liked how they explained the whole process how quickly they are already settling and letting me know my progress

5 months ago

Reply from Freedom Debt Relief

Hi Erika, a great way to stay update is also your dashboard! Thank you for sharing your review!

Apr. 26th, 2023

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Gustavo Negron Lady Lake, FL

The time that the people took with me that work there was excellent. They weren't in a hurry they were excellent, especially with all my questions they were caring Explain everything and details I have even called on at least 4 more times after the initial time that I started with them and they continue being nice and answered every question I could. N't ask for better customer service . 💯

5 months ago

Reply from Freedom Debt Relief

Gustavo, we will always be nice, we are on your side!

Apr. 26th, 2023

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Thiaise Hall (tee) Hollywood, FL

Great customer service. Fast and efficient Make process easy and simple to understand

5 months ago

Reply from Freedom Debt Relief

Thiaise, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

Apr. 27th, 2023

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N. Brooks Boston, MA

Freedom Debt Relief are true to their word. I've been with them less than a year and half my debts have been settled. Great/true information has been provided and they are available when questions arise. Great!!!

5 months ago

Reply from Freedom Debt Relief

This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

Apr. 27th, 2023

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Billie-Jae Mano’i Las Vegas, NV

Overall I am happy and excited to be clear the debts we owe. I was confused on the beginning about some things but I am okay now. Thank you for helping my family and I!

5 months ago

Reply from Freedom Debt Relief

Billie, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.

Apr. 27th, 2023

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Susan Patterson

Kind and helpful customer service. Very reassuring!

5 months ago

Reply from Freedom Debt Relief

Susan, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Apr. 27th, 2023

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Richard Knight Houston, TX

Nobody ever talked about closing the accounts ! not in the initial interview , sign up, or in the literature or online . I talked to 2 people about it and they were very vague and said you can but its better not too so in the mean time its accrued me more debt.

5 months ago

Reply from Freedom Debt Relief

Hi Richard, we are sorry to hear you feel this way. We are unable to locate your account with the information provided by this review. Please contact our customer service team to clarify the stats of your accounts.

May. 2nd, 2023

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Milly Norman Muskegon, MI

I appreciate your understanding that I have a problem in my use of the computer, I am basically electronically challenged, no matter how hard I try! Everyone is very helpful. Sometimes I get lost in all the details. I forget if I did or didn't complete a task, and how to really know if everything is correct. So I really appreciate all the help I receive. I am uncertain of how to answer the first question below. Yes I am a current customer, but no, I have not used your services before.

5 months ago

Reply from Freedom Debt Relief

Milly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Apr. 26th, 2023

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Barbara Nichols Oklahoma City, OK

So far I am very pleased how freedom debt relief is handling my debt, and how they keep me informed of what is going on, when I have and concern I call them they always answer all my question to my satisfaction, up to date I am very satisfied with freedom debt relief,

5 months ago

Reply from Freedom Debt Relief

Barbara, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Apr. 26th, 2023

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Theresa Moody New Ulm, MN

Great company to work with! They helped me get most of my debt settled and hoping the rest will be settled soon!

5 months ago

Reply from Freedom Debt Relief

Theresa, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

Apr. 27th, 2023

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Wendy Walters Albertville, AL

Everyone is very helpful and willing to answer all my questions

5 months ago

Reply from Freedom Debt Relief

Wendy, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Apr. 26th, 2023