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Freedom Debt Relief

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9.6

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Marianne Borders

In the beginning it was great, then it kept changing.

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

6 years ago

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Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

6 years ago

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Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Josephine Rizzo McKees Rocks, PA

Customer Review Video

8 months ago

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Reply from Freedom Debt Relief

Josephine, so thrilled to receive your feedback about the service thus far. Glad to hear your debt is getting reduced. Keep us posted if you need anything along the way. Thank you, again and have a great day.

Mar. 18th, 2024

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FDR review

So far I am pleased with FDR progress in handling my debt.

9 months ago

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Reply from Freedom Debt Relief

Thank you for sharing how happy you are with our service efforts!

Apr. 18th, 2024

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Erika Lowry

Very helpful!! and quit to resolve debt!

9 months ago Edited April 11, 2024

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Reply from Freedom Debt Relief

Erika, it is great to hear about your progress! keep up the great work!

Apr. 16th, 2024

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Steven Tash

very professional agency that kept us current 24/7.

9 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Steven!

Apr. 16th, 2024

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Kenny Hensley

Recently TOTALLY lost my job and they wouldn’t lower my payment to them. I don’t really need to afford food and pay Freedom

9 months ago

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Reply from Freedom Debt Relief

Hi Kenny, we're truly sorry to hear about your job loss and the challenges you're facing. Our goal is to support our clients during difficult times, and we understand the importance of managing financial obligations, especially in times of hardship. We apologize if you felt unsupported, and we'd like to explore options to assist you further. An account specialist will be reaching out to address your concerns.

Apr. 16th, 2024

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Raymond Kurley

consolidating all debt with FDR is a good thing now

9 months ago

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Reply from Freedom Debt Relief

Hi Raymond, thank you for choosing us !

Apr. 12th, 2024

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Maya Tan

Its good although i was hesitate previously but it did resolve Thank you

9 months ago

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Reply from Freedom Debt Relief

Hi Maya, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!

Apr. 12th, 2024

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Misc A

I like how very helpful the agents are whenever

9 months ago

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Reply from Freedom Debt Relief

Thank you for your review!

Apr. 12th, 2024

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steve

Their patience explaining the program to me.

9 months ago

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Reply from Freedom Debt Relief

Hi Steve, that is wonderful to hear, we can't wait to share this with our team!

Apr. 12th, 2024

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Joy Larmond

I like everything about freedom debt relief

9 months ago

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Reply from Freedom Debt Relief

Joy, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Apr. 10th, 2024

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Lillian Singleton

Awesomeness company and being able to help

9 months ago

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Reply from Freedom Debt Relief

Hi Lillian, thank you for your kind words!

Apr. 10th, 2024

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Dave Spencer

I like the support I get during the process.

9 months ago

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Reply from Freedom Debt Relief

Hi Dave, we appreciate your review and look forward continuing to support you!

Mar. 27th, 2024

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Ron Perez

I really like how quick they negotiate my accounts.

9 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Ron!

Apr. 1st, 2024

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Debbie Fauver

Very helpful, and very friendly, helpful

9 months ago

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Reply from Freedom Debt Relief

Hi Debbie, thank you for sharing your experience with us!

Mar. 27th, 2024

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Carlos Escobar Grapevine, TX

Seamless, efficient, and effective. Love it!!

9 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Carlos. Keep up the great work!

Mar. 25th, 2024

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Rebecca Woodard Detroit, MI

How helpful they are, and explained everything.

9 months ago

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Reply from Freedom Debt Relief

Hi Rebecca, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Mar. 22nd, 2024

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noel rosario Wake Forest, NC

What impressed me was the amount of money I save.

9 months ago

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Reply from Freedom Debt Relief

Hi Noel, it is great to hear that you are happy with your savings!

Mar. 22nd, 2024

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Victoria Oakland, CA

Great, and really help relieve my worries of my debt.

10 months ago

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Reply from Freedom Debt Relief

Victoria, so pleased to serve you. Happy to give you some relief from the financial stress. Let us know if you need anything. Thank you, and have a great day.

Mar. 18th, 2024

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Walter Crovello Boston, MA

I Like How Quick And Professional They Are !!!!!!

10 months ago

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Reply from Freedom Debt Relief

Walter, thank you for this kind review. Keep up the great work, and please let us know if you need anything along the way.

Mar. 18th, 2024

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Kevin Sims Manchester, NH

Awesome wish I did it sooner very good to work with

10 months ago

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Reply from Freedom Debt Relief

Hi Kevin, thank you for trusting us and choosing us to serve you.

Mar. 18th, 2024

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Kristian Manley

Awesome people to have working with you!

10 months ago

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Reply from Freedom Debt Relief

Kristian, thank you for this kind review. This means so much and we are thrilled to assist you. Keep up the great work.

Mar. 18th, 2024

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Beba sanchez New York, NY

Very satisfied with how things is going for me.

10 months ago

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Reply from Freedom Debt Relief

Hi Beba, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 18th, 2024

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linda sylvestre DeLand, FL

Reasonable monthly rates and negotiated great deals for me

10 months ago

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Reply from Freedom Debt Relief

Hi Linda, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Mar. 6th, 2024

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Nay Las Vegas, NV

They have settled 8 accounts in 16 months!

10 months ago

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Reply from Freedom Debt Relief

Hi Nay, it is great to hear about your progress! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Mar. 5th, 2024

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Flaco Danny

You guys doing a great job and solving my problem.

10 months ago Edited April 5, 2024

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Reply from Freedom Debt Relief

Hi Danny, this is awesome to hear! We are happy to be able to provide you with support you need!

Mar. 5th, 2024

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Mark Nyquist Columbus, OH

So far they have kept up on informing me with helpful information

10 months ago

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Reply from Freedom Debt Relief

Hi Mark, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Feb. 28th, 2024

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Kimberly Porfido

Guidance & reassurance on how we are progressing

10 months ago

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Reply from Freedom Debt Relief

Hi Kimberly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

Feb. 24th, 2024

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D Barnes

The team was very informative and great listeners

10 months ago

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Reply from Freedom Debt Relief

Hi, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Feb. 23rd, 2024

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Danielle Williams Hopkinsville, KY

Customer Service is great to work with!!

10 months ago

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Reply from Freedom Debt Relief

That is wonderful to hear, Daniellle! We can't wait to share this with our team!

Feb. 22nd, 2024

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Cathy

They are very supportive and helpful. Thanks

10 months ago

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Reply from Freedom Debt Relief

We love hearing this, Cathy! Thank you!

Feb. 22nd, 2024

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R. Sanchez Houston, TX

I liked that they were straight and up front.

10 months ago

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Reply from Freedom Debt Relief

Hi, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

Feb. 22nd, 2024

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Jay Coulter Richboro, PA

Outstanding Customer Service and Support. Thank you

11 months ago

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Reply from Freedom Debt Relief

Hi Jay, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

Feb. 22nd, 2024

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CARLOS CORBETT

Customer service is top notch. Very informative

11 months ago

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Reply from Freedom Debt Relief

Hi Carlos, it is great to hear that you are happy with our service efforts!

Feb. 22nd, 2024

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Robin Yukas Tampa, FL

The help and understanding I get and the emails.

11 months ago

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Reply from Freedom Debt Relief

Hi Robin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Feb. 22nd, 2024

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Heike Austin, TX

So far it has been good. Settled one of my debts

11 months ago

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Reply from Freedom Debt Relief

Hi Heike, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Feb. 22nd, 2024

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Gilda Burgos Altamonte Springs, FL

Very professional and knowledgeable. Awesome service

11 months ago

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Reply from Freedom Debt Relief

Hi Gilda, it is great to hear that you are satisfied with our service efforts!

Feb. 13th, 2024

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Stephanie Bertagnolli Abilene, TX

Helping me resolve my debt. Always available.

11 months ago

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Reply from Freedom Debt Relief

Hi Stephanie, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Feb. 9th, 2024

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Robert Sutton Pinellas Park, FL

Very professional and efficient. would recommend to anyone.

11 months ago

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Reply from Freedom Debt Relief

Hi Robert, thank you for sharing your experience with us. We are honored to hear you would recommend us to your friends and family!

Feb. 8th, 2024

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Samuel Armendariz Fort Worth, TX

They’ve helped reduce my problems fast!!

11 months ago

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Reply from Freedom Debt Relief

Hi Samuel, we are happy to hear that we have been able to relieve some of the stress you were feeling. Keep up the great work!

Feb. 8th, 2024

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tonya graham Pittsburgh, PA

The Rep was very good she took everything I need it.

11 months ago

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Reply from Freedom Debt Relief

Hi Tonya, it is great to hear that you had a good experience with our team. Keep up the great work !

Feb. 1st, 2024

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Anthony Sponseller Indianapolis, IN

So far so good I am paying a lot less using this company

11 months ago

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Reply from Freedom Debt Relief

Hi Anthony, we are happy to hear that you are happy with your savings!

Feb. 1st, 2024

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Martin Hoover Indianapolis, IN

Very professional and great attentiveness

11 months ago

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Reply from Freedom Debt Relief

Hi Martin, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Feb. 1st, 2024

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Shakara Pryce

Very helpful. Explained clearly what was being done.

11 months ago

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Reply from Freedom Debt Relief

Hi Shakara, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

Jan. 29th, 2024

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Richard Brousseau Severn, MD

Working fast and got right on the job I can’t believe it

11 months ago

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Reply from Freedom Debt Relief

Hi Richard, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 29th, 2024