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Freedom Debt Relief

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9.6

Overall Score

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Terry Alger San Antonio, TX

False information given on how the program works

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about the concerns you're having with the information you were provided about the program. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Jul. 17th, 2018

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Patrick Murray Richland, WA

After taking FDR advice, we are now about to lose our home.

6 years ago

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Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Feb. 27th, 2018

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Kim

They won’t reslove debit with creditors for 120 days.

6 years ago

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Reply from Freedom Debt Relief

Hello Kim,

We appreciate your honest feedback and we do apologize for any misunderstanding or confusion about our program. Freedom Debt Relief typically begins negotiating on at least one account between 4-6 months of enrolling into our program because we need to show the creditor your financial hardship. Every creditor is different and negotiates at their discretion but we ultimately have your best interest in mind. We are here to provide you with financial freedom and we will do our best to give you significant savings. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 12th, 2018

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Jody M Mullins

Nothing ever gets done like they say it will!

7 years ago

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carmen_navarrete27@yahoo.com

I had a fantastic experience with this company! Their quick response time and professional support made all the difference. They kept me informed and answered all my questions without any pressure. I wish I had reached out sooner; they've been incredibly helpful and supportive throughout the process. Highly recommend!

9 months ago Edited September 23, 2024

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Reply from Freedom Debt Relief

Thank you for your fantastic feedback, Carmen! We’re thrilled to hear that our quick response time and professional support made such a positive difference for you. It’s great to know you found us helpful and supportive throughout the process. Your high recommendation means a lot to us! If you ever need anything, we’re here to help. Thanks again for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Joyce

I had read some articles and they sounded like a pretty decent company, so I chose them and I'm glad I did because I got everything taken care of and now I have a big relief taken off my shoulders. Everything is paid for, and I saved quite a bit of money because they lowered a lot of my bills. They were wonderful to work with.

1 year ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Joyce, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

Jul. 26th, 2023

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Christy Lindley

I had a great experience with this company. Their customer service was exceptional, always going above and beyond to help me. Even if they didn't have an immediate answer, they would do the research and call me back promptly. I appreciated their dedication and quick response time. Overall, a reliable and trustworthy company that I would recommend to others.

5 years ago Edited May 7, 2024

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Edith McPike

They have helped me so much,I had 8 debts and have solved 4 and being payed!! I'm almost there if it wasn't for freedom,I would still be stressed out. They are on it!!

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, McPike. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!

Dec. 30th, 2021

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Gary Smith

They really help people in debt trouble wonderful staff to work with they can analyze questions u have I'm about to gradation in 2 months

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Your amazing feedback is appreciated, Gary. We're honored to be your solution to financial relief. You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.

Dec. 15th, 2021

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Carolyn

when I call they are very friendly and answer all my questions

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Thank you for reviewing your experience Carolyn. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!

Jan. 12th, 2022

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Angela Mendez

They always keep me in que of what's happening

5 years ago Edited January 10, 2024

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Anthony

It has gotten me out of debt. My credit score is good now.

5 years ago Edited January 10, 2024

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Isa Infante

Excellent customer service. Frequent updates one account status.

6 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018