Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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James Tucson, AZ

Poor customer service, lies nobody will ever see this

2 years ago

Reply from Freedom Debt Relief

Hi James, we are sorry to hear you feel this way about our service efforts. We would love to speak with you, but we are unable to locate your account with the information provided by this review. Please reach out to us via a private message, with your contact information.

May. 19th, 2023

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

4 years ago

Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

4 years ago

Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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Verified Customer

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

4 years ago

Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

4 years ago

Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Linda Royston

I feel like I could have done this on my own.

5 years ago

Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Joey

Don't like yr tactics dealing with the creditors

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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John Lucht

Settlement was more than originally owed!

6 years ago

Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

6 years ago

Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Delilah

Customer Service Representative and Company takes the customers money

6 years ago

Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

7 years ago

Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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shannon

Poor communication getting a structured settlement in place

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

7 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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mine

i am haveing calls that are not good not getting no money

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Amber Patton

They screw people over instead of helping me they make it worse

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Ljfelser

The ease of setup and handling of the account information

9 months ago

Reply from Freedom Debt Relief

Thank you for your feedback!

Apr. 29th, 2025

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carmelle mcgill

I loved the customer support that I received

9 months ago

Reply from Freedom Debt Relief

Hi Carmelle, thank you for sharing your satisfaction with our service efforts!

Apr. 21st, 2025

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Robert Coleman

Y’all are doing things backwards. You should be paying the smaller debt first and get them out of the way

9 months ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts with us, Robert. We completely understand your perspective and appreciate your input. Our negotiation strategy is based on several factors, including creditor behavior, urgency, and the potential for larger savings. While it might seem more straightforward to tackle smaller debts first, our goal is to maximize your savings and get the best possible results overall. We’re always happy to review your program with you and answer any questions about the process, an account specialist will be reaching out to you.

Apr. 22nd, 2025

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Kevin Jones

My creditors are constantly calling. I need help with this.

9 months ago

Reply from Freedom Debt Relief

Hi Kevin, we encourage you to reach out to customer service team to assist you in managing these tough conversations. We also have resources available in your dashboard to help guide you through these conversations.

Apr. 10th, 2025

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Mike Pickett

Would like to see faster or more efficient of discussions with creditors.

9 months ago

Reply from Freedom Debt Relief

Hi Mike, thank you for your feedback. We understand your desire for a quicker resolution process and truly appreciate your patience as negotiations progress. Every creditor and account is unique, and while we aim to settle debts as efficiently as possible, some negotiations can take more time to ensure the best outcomes. Please know our team is consistently working on your behalf to obtain the best savings for you across the board!

Apr. 10th, 2025

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Boomersatx X

Haven’t had them long enough to give a good review.

9 months ago

Reply from Freedom Debt Relief

Thank you for your review.

Mar. 25th, 2025

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Homar Barrera

So far received a 50% deduction on a loan. So good so far.

10 months ago

Reply from Freedom Debt Relief

Hi Homar, we are happy to hear about your savings! Keep up the great work!

Mar. 5th, 2025

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Daniel Ramirez

Im not sure if is actually working to help my debt get payed off

11 months ago

Reply from Freedom Debt Relief

Hi Daniel, we encourage you to review your progress on your dashboard, and if you have questions please do not hesitate to reach bac out to us!

Feb. 15th, 2025

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Robert Zogan

Friendly service, easy portal access Constant updates

11 months ago

Reply from Freedom Debt Relief

Thank you for your review, Robert!

Jan. 28th, 2025

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Tracie

Great service. Quick response and resolution

4 weeks ago

Reply from Freedom Debt Relief

Thank you for your feedback, Tracie! We’re glad to hear you experienced great service and received a quick response and resolution. Providing timely support is always our goal. Thank you for choosing Freedom Debt Relief.

Dec. 23rd, 2025

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Miriam Fredrickson

Great company and customer service. I would recommend it.

4 weeks ago Edited December 19, 2025

Reply from Freedom Debt Relief

Thanks for the shoutout! We’re genuinely proud of the progress you are achieving.

Dec. 23rd, 2025

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Dan

I like freedom because it gives my freedom back

1 month ago

Reply from Freedom Debt Relief

Hi Dan,

Thank you for sharing your feedback! We're so glad to hear that Freedom Debt Relief is helping you feel like you’re getting your freedom back—that’s exactly what we strive for.

Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2025

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Jodi Webb

Fast resolution and great customer service

5 months ago

Reply from Freedom Debt Relief

Hi Jodi Webb,

Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!

Jul. 24th, 2025

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George Del Toro

So far all is okay. Look forward to getting debt paid asap

7 months ago

Reply from Freedom Debt Relief

Hello George Del Toro,
Glad to hear things are going well so far! We’re excited to help you get that debt paid off as soon as possible. Keep up the great work – we’re with you every step of the way. Thank you for choosing Freedom Debt Relief.

Jun. 23rd, 2025

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Thomas Walker

Debts are going away, great customer service.

1 year ago

Reply from Freedom Debt Relief

Hi Thomas, we are happy to hear about your progress! Thank you for sharing your experience!

Jan. 25th, 2025

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Kenneth

Simple and makes perfect sense to remove your debts.

1 year ago

Reply from Freedom Debt Relief

Hi Kenneth, thank you for choosing FDR!

Jan. 25th, 2025

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Ken Harbeson

Easy to work with convenient Friendly people

1 year ago

Reply from Freedom Debt Relief

Hi Ken, thank you for your review!

Jan. 20th, 2025

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Beverly Smith

Like the program and how it work to help you

1 year ago

Reply from Freedom Debt Relief

Hi Beverly, thank you for your review!

Jan. 20th, 2025

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Russell Ramsey

working great getting ready to be debt free in no time

1 year ago

Reply from Freedom Debt Relief

Hi Russell, thank you for sharing your experience!

Jan. 10th, 2025

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Gregg Davidson

Easy to talk to and explains everything.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Gregg!

Jan. 13th, 2025

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Pamela S Johnson

always willing to assist me when i call with questions.

1 year ago

Reply from Freedom Debt Relief

Hi Pamela, we are happy to help! Please let us know how we can continue to support you!

Jan. 13th, 2025

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Tracy Becker, Executive Director, IOM, PaCCE, CFEE

Great and easy to work with. Very satisfied!!

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Tracy!

Jan. 10th, 2025

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Bo Jones

Awesome 😎 company I love how quick they are

1 year ago

Reply from Freedom Debt Relief

Thank you for your review, Bo!

Jan. 8th, 2025

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Shanielle Bannerman

The process was slower than what I was originally told. However, it's working out now.

1 year ago Edited March 12, 2025

Reply from Freedom Debt Relief

Shanielle, thank you for your feedback! We are happy to hear about your progress!

Jan. 13th, 2025

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Amy Elliott

Good experience. Good experience. Good experience.

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Amy!

Jan. 8th, 2025

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Gretchen Foster

They were great to work with! Everyone super nice and helpful!

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience Gretchen!

Jan. 8th, 2025

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Alejandro Berumen (El Tío)

Give them a chance. They will help you!!

1 year ago

Reply from Freedom Debt Relief

Thank you for your recommendation, Alejandro!

Jan. 8th, 2025

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Cindy Vela

Working with me to get my debts cleared up.

1 year ago

Reply from Freedom Debt Relief

Hi Cindy, thank you for trusting us!

Jan. 8th, 2025

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Mike Rodriguez

Very professional and knowledgeable a great help

1 year ago

Reply from Freedom Debt Relief

Mike, thank you for the great feedback. If you need anything along the way please let us know. We are happy to serve you and look forward to your future success. Keep up the great work.

Dec. 19th, 2024

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noljean7

Best thing I ever did! Awesome company!

1 year ago Edited July 17, 2025

Reply from Freedom Debt Relief

Noliean7, thank you so much for this great feedback. We are thrilled to serve you and your sister. If you have any questions along the way please let us know. Thank you for choosing Freedom Debt Relief.

Dec. 19th, 2024

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William Geller

How quickly they started to resolve my debt

1 year ago

Reply from Freedom Debt Relief

William, thank you for sharing your experience!

Dec. 17th, 2024

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Carol Eshleman

Can't recommend enough! First settlement was so fast!

1 year ago

Reply from Freedom Debt Relief

Congrats on the first settlement Carol!

Dec. 17th, 2024

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Christina Laboy

Great debt resolution company. Would recommend to everyone.

1 year ago

Reply from Freedom Debt Relief

Hi Christina, thank you for sharing your experience!

Dec. 17th, 2024